Job Vacancies @ Skit Store for Customer Service Executive (E-Commerce) – 4 Openings

Skit Store (formerly known as School kit) is a one-stop shop for school, office, and lifestyle supplies in Nigeria .With its strong brand credibility among schools, parents, and students and a household name among reputable private schools across the country, the brand has expanded its retail footprint to stores in Lagos, Port Harcourt , Abuja and Online.

As part of our expansion process, we are recruiting young and smart professionals to join our team in the position below:

Job Title: Customer Service Executive (E-Commerce)

Locations: Abuja (1), Mainland and Island - Lagos (2) and Port Harcourt, Rivers (1)
Employment Type: Full-time
Industry: FMCG

Responsibilities

• Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand.
• Assist clients on order-on-line.
• Deal with orders in the back office and liaise with logistics.
• Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
• Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
• Manage ongoing customer relationships utilizing our CRM tools.
• Be a primary contact for customer inquiries about our products and brand.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND qualification
• 1 - 2 years experience in customer service (preferably E-Commerce)
• Strong Ecommerce background
• Must be a sales-oriented person.
• Quick learner with the ability to absorb extensive information on our brand's history, product offerings and communications / advertising program.

Salary
N61,000 monthly net plus other benefits (Leave Allowance, HMO, Data, Airtime, Pension, etc).

Application Closing Date
31st August, 2022.

How to Apply
Interested and qualified candidates should send their CV to: joinus@skld.ng using the Job Title and Location (Lagos, Abuja or Port Harcourt) as the subject of the mail. E.g. ''E-Commerce Customer Service Executive Lagos''.