🇳🇬 Job Vacancies @ Omnibiz Africa – 21 Openings

At Omnibiz, we’re fully dedicated to supporting local businesses and helping them navigate the modern market. Over 52,000 businesses across the FMCG industry have trusted us to provide them with the services and necessary tools to overcome contemporary challenges in the market place. Why? The answer is simple - they believe the same thing that we at Omnibiz believe: for the global economy to thrive, local businesses must be given the grounds to grow.

We are recruiting to fill the following positions below:

1.) Customer Success Manager
2.) Tax and Compliance Executive
3.) Distributor Account Manager (x18)
4.) Category Manager (Home Care, Personal Care and Laundry)

Location: Lagos
Job type: Full-time

Responsibilities

• Measure the impact of the usage of our solution for our customers.
• Data driven measurement of adoption of our solution, new releases as well as their impact on our customers’ businesses.
• Onboard new clients.
• Assist with account creation and setup. Provide assistance and guidance to the product team.
• Enhance Customer Training.
• Build video / PDF / other materials to provide quality training and ease the adoption of our applications.
• Maintain constant knowledge of our customers’ industry as well as ours.
• Be in the know of market trends and understand the operational functions of our customers in order to be in a position to provide the best solutions.
• Weekly / Monthly / Quarterly reviews of customer accounts and measurement of impact, highlight areas of improvements.
• Customer goal alignment and achievement through our product.
• Constant communication with customers, ensuring their challenges are attended to immediately.
• Diligently investigate and resolve customer queries, report errors / issues to the product team, do constant follow up with internal teams to ensure customer issues are resolved on priority.
• Ensure proper communication and constant adoption of new features / releases done.
• Testing of new / improved product releases / features.
• Working with the product managers and software testers to ensure new releases are in line with requirements and processes of customers.

KPIs

• Time taken for product / feature adoption.
• Customer Churn Rate / LTV
• Sales metrics based on what customers want to achieve using our solution

Qualifications

• Communications or Marketing Degree.
• A minimum of 4 years’ experience in the same role or something related
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Demonstrate leadership qualities.
• High computer literacy and ability to learn new software.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.

What We Offer

• Growth
• Good working condition
• Equal Opportunity
• Exchange ideas and meet colleagues from different teams in our active squads

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: Company may relocate based on business requirement within Nigeria.

Location: Lagos
Job type: Full-time

Job Description

• Carry out monthly compilation and timely filing of various regulatory remittances to the appropriate authorities such as FIRS, LSIR/Other States, PENCOM, etc.
• Ensure company compliance with annual filing returns such as PAYE Returns, Income Tax Returns (inclusive of Education Tax, CIT, and others).
• Ensure the Company complies with all federal, state and local tax regulations in place and that maybe released from time to time.
• Ensure statutory deductions are applied by the company and remitted before due date to avoid penalties, and/or fines.
• Take responsibilities of all statutory relevant accounts in the GL and ensure reconciliations are done and accounts properly stated.
• Liaise with a tax consultant in timely closure of tax circulars and/or queries on the company, and where applicable, provide appropriate supporting and relevant schedules.
• Extract, collate and neatly file relevant documents and proof of tax remittances for easy retrieval to support any tax investigation exercises.
• On daily basis, support Account Payable and other units by providing advice on the applicability or otherwise of WHT on a transaction and the applicable WHT rate.
• Monitor and follow up to ensure the receipt/collection of withholding tax credit notes on deductions made against the Company. Be familiar with the TAXPROMAX.
• Provide monthly update of statutory compliance performance using the Regulatory Compliance Tracker.
• Manage relationships with the Company’s tax consultants and Tax Stations.
• Keep abreast of key developments/changes in tax regulations.
• Perform any other duties that may be assigned.

Qualifications

• At least a First Degree from a reputable higher institution
• Possession of relevant professional certificates (ICAN, ACA etc)
• At least 3 years quality experience.

You will be part of a:

• Culturally diverse team
• Aesthetically cool work environment
• Generally happy workforce.

Salary and Benefits

• Competitive salary
• HMO, 13th month salary etc.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Locations: Benin - Edo, Abeokuta - Ogun, Asaba, Warri - Delta, Owerri - Imo, Ilorin - Kwara, Kaduna, Akure - Ondo, Onitsha - Anambra, Ekiti, Enugu, Jos - Plateau, Oshogbo - Osun, Makurdi - Benue, Katsina, Uyo - Akwa Ibom, Calabar - Cross River and Aba - Abia
Length of contract: One month (renewable)

Job Description

• The Distributor Account Manager will be responsible for development of key strategic industrial distributors, expand existing distribution accounts within the company.
• He / She will be responsible for building and maintaining direct relationships with distributors and teams.

Duties and Responsibilities

• Stock supervision, planning and replenishment.
• Stays current on competitor distributors activities in the region, reports information and recommendations internally as required.
• Daily invoicing and reporting.
• Manage warehouse and fleet teams.
• Build and maintain relationship with distributors and foster new partnerships in order to continue to grow the business throughout the region of responsibility.
• Driver reconciliation, cash management & bank deposits.
• Responds and resolves distributor questions and concerns in a timely manner.

Qualifications

• Minimum of HND / B.Sc qualification in a related field.
• 1 - 2 years experience.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Proficient computer skills and working knowledge of Microsoft Office Suite (Outlook, Word, Excel, etc.).
• Experience in FMCG or E-commerce organization will an added advantage.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Strong problem solving and strategic planning skills.
• Excellent Communication Skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: Company may relocate based on business requirement within Nigeria.

Location: Lagos
Job type: Full-time

Job Description

• We are looking for a Category Manager to join our team! As a Category Manager at our company, you will be responsible for managing a group or category of products.
• You will also be responsible for finding suppliers, negotiating pricing and payment terms with suppliers, expanding product assortment for the categories, and managing product margins.

Duties and Responsibilities

• Research and analyze data and market insights
• Analyze market trends and apply this knowledge to make insightful buying decisions.
• Plan and implement long-term development strategies for product categories
• Developing procurement strategies that are inventive and cost-effective.
• Discovering profitable suppliers and initiate procurement partnerships
• Sourcing and engaging reliable suppliers and vendors.
• Build and maintain long-term relationships with vendors
• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.
• Have full ownership of category performance including forecasting, monitoring, reporting on the business, along with contributing to driving projects and trading strategy to achieve business goals.
• Lead effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
• Influence the design of the categories, as well as contribute to new product groups and improve the customer experience to deliver growth.

Qualifications

• B.Sc / BA in Business Administration, Marketing or related field
• 3 to 5 years’ experience in the FMCG industry as purchasing, supply chain management professional & Sourcing expert
• Sales and result oriented with ability to manage budgets
• Team player
• Experience in a retail or key account management environment with a proven track record of delivering results.
• Experience in category management is a strong plus.
• Strong communication skills and experience negotiating with internal and external stakeholders.
• The successful candidate must be highly analytical, self-starting and thrive in a high energy environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online