🇳🇬 Job Vacancies @ Mercy Corps Nigeria – 4 Positions

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within, now, and for the future.

We are recruiting to fill the following positions below:

1.) Deputy Chief of Party
2.) Senior Program Manager
3.) Technical Manager
4.) WASH Utility Engineer

Job Title: Deputy Chief of Party

Requisition Number: DEPUT003962
Location: Yola Adamawa,
Employment Type: Full-time
Job Category: Programming
Reports Directly To: Chief of Party

Program / Department Summary

• Working with a diverse funding base that includes the United States Agency for International Development (USAID), UK Department for International Development (DFID), United Nations (UN), European Commission (EC), and several foundations, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good. In 2019, Mercy Corps was awarded a five-year, $30 million USAID-funded Rural Resilience Activity in Nigeria’s northeastern states. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.
• The Rural Resilience Activity is a five-year, $49 million USAID-funded Program in Nigeria’s northeast. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience Activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock. To achieve this purpose, the Activity will have four components and four cross-cutting elements:
  • Component 1: Provide up-to-date evidence for selecting market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
  • Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
  • Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
  • Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
  • Component 5: Supporting Market Resilience to COVID-19 Shocks.

General Position Summary

• The Deputy Chief of Party (DCOP) will support the Chief of Party (COP) in managing and leading the Rural Resilience Activity. The DCOP will assist the COP in program oversight and directly manage the technical, administrative, operational and logistical aspects of the program.
• The DCOP will work closely with the various Thematic Teams and support functions to ensure effective program coordination and implementation, monitoring and evaluation, quality assurance, and accountability. The DCOP will also work directly with partner agencies, both national and international, to achieve the objectives of the program.

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Essential Job Responsibilities
Strategy And Vision:

• Provide technical leadership and strategic vision to the technical components of the program including work plan development, market analysis, partnership selection and management, and overall sector strategy.
• Monitor adherence to grant agreement, Mercy Corps policies and procedures and relevant external rules and regulations.
• Oversee the performance of consortium partners and sub-grantees.
• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Assist the Chief of Party with developing close-out plans.
• Contribute to program and country team-building efforts and communications support for field teams.

Program Management:

• Lead the development of detailed close-out plans flowing from annual strategic work plans, and ensure the delivery.
• Lead the socialization of the program with Government of Nigeria Stakeholders, ensuring necessary approvals and collaboration required.
• Ensure technical learning briefs are well documented and shared.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Provide managerial and programmatic oversight to Partners and Sub-grantee(s).
• Document processes and achievements to ensure best practices are captured and disseminated. This will include the continual re-evaluation of program activities and information, with resulting activity adjustments in keeping with new insights.
• Produce written reports on program activities, capturing the impacts of the activities.
• Oversee efforts to design effective M&E systems for the program, and linkages with internal M&E systems.
• Create and follow effective stakeholder management plans, ensuring sound and proactive communications with Mercy Corps Nigeria, partner organizations, Mercy Corps Headquarters, USAID, Government of Nigeria authorities, and colleague agencies.
• Conduct frequent field visits to all project sites – spend up to 50% of the time in the field.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Participant & Stakeholders:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• National and International team members working on the program and partnerships with international and national program partners. Direct reports include members of the Implementation Team. Indirect reports include those who report to the Chief of Party.

Works Directly with:

• Technical Advisory Team, Technical Managers, EIF Manager, Program teams, HR, Finance, Operations teams, HQ Regional Program Team, HQ Technical Support Unit, and Partner Organizations.

Knowledge and Experience

• Master’s Degree or higher Degree in Economics, or Business Administration.
• Demonstrated expertise and a minimum of three (3) years of Deputy Chief of Party experience in managing large to medium (preferably $10 million and above) livelihood, agricultural development activities with knowledge of resilience programming and the African context preferred.
• At least three (3) years of field-based work in a conflict-prone and/or active insurgency environment.
• Strong technical experience in Market Systems Approach to development.
• Demonstrated ability to be collaborative across activities utilizing strong communication and interpersonal skills, with evidence of the ability to productively interact with a wide range and levels of organizations (government, private sector, other activities, NGOs).
• Strong written and verbal communication skills (proficiency in English).

Success Factors:

• A successful candidate will have demonstrated the ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem-solving.
• S/he will have a proven ability to learn quickly, multi-task, prioritize, take the initiative, and be accountable for results, understand the larger picture while remaining focused on the details, problem-solving, work within a complex and sensitive setting and to follow laws and security protocols.
• The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments, and prioritize effective written and verbal communication in all situations.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
17th August, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.

Job Title: Senior Program Manager

Requisition Number: SENIO003978
Location: Maiduguri, Borno
Employment Type: Full-time, Regular.
Job Category: Programming

Program / Department Summary

• Mercy Corps Nigeria is one of the sub-partners in a consortium led by Catholic Relief Services (CRS) in the 24-month “Transitioning Households to Recovery from Vulnerability (THRIVE) early recovery activity in Jere, Borno State.
• THRIVE is providing context-specific humanitarian assistance with the goal of initiating early recovery in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari., while ensuring vulnerable families access food needs, shelter, clean water, and sanitation while receiving health, nutrition, protection, agricultural and enterprise growth support services needed to survive, sustain lives, and be protected.
• Mercy Corps is a key partner in the delivery of outcomes under Food Assistance, Multi-purpose Cash Assistance, Shelter & Settlement, Nutrition, WASH, Protection, Agriculture, ERMS and Context Analysis in Jere LGA.

General Position Summary

• This position offers overall coordination of deliverables and team leadership functions on the Mercy Corps tasks under THRIVE Consortium. The Senior Program Manager is a cross-functional manager and leader who takes full responsibility for the successful delivery of Mercy Corps’ responsibilities within the THRIVE consortium.
• This role coordinates heavily with Mercy Corps teams, the THRIVE consortium members, the Borno State Government and Jere LGA Desk.
• Succeeding in this role will require an agile personality, great emotional intelligence, and a solutions thinker with a desire to define your success around improvement in the quality of human lives.
• The Senior Program Manager has a clear understanding of at least five of the sectors above and how they work well together.

Essential Job Responsibilities
Throughout the life of the award, the success of the Senior Program Manager-THRIVE will be evaluated based on the following scope:

Defining Strategy For Success:

• You will be a self-starter with the acumen to appreciate the dynamics of setting up a new project. You will develop your strategy for success based on your diagnosis, highlighting what the THRIVE consortium should expect to celebrate from your team. You will prioritize your “low-hanging fruits” and speak to various stakeholders about your vision for success.
• You will also define at the beginning of THRIVE and refine during implementation what sustainability and exit look like, adhering to all start-up requirements (kick-off meeting, recruitments, establishment of systems) in accordance with project management best practice and Mercy Corps internal Project Management @ Mercy Corps 2.0 (PM@MC 2.0) minimum standards.

Manage Cross-Sectoral Delivery:

• You will lead a team delivering interventions across ten sectors. You are expected to appraise yourself of this technical and people diversity.
• You will deploy effective skills in managing and coordinating a successful delivery of an integrated package of multi-sectoral interventions to participants, ensuring the various components and teams do not operate in siloes but are rather working together to great effect.

Strengthen Position In Consortium:

• Mercy Corps is a key partner in the THRIVE consortium with a myriad of celebrated successes in the humanitarian assistance context in Northeast Nigeria, across all eight sectors.
• You will secure our key partnership position in THRIVE and build long-term and productive relationships with all THRIVE consortium members. You will be Mercy Corps’ primary point of representation in THRIVE and associated consortia members.

Learning And Adaptation:

• You will work with THRIVE Consortium management structure, Mercy Corps Program Performance and Quality, Crisis Analytics, Strategic Learning Manager and MEL Teams to identify and deliver your learning agenda. You will ensure documentation of learning throughout the implementation period, including how that is influencing your execution decisions and style, in accordance with PM@MC 2.0 and Mercy Corps Nigeria’s learning agenda.
• You will work with the THRIVE team to encourage a culture of learning and adaptation, and with the broader Mercy Corps Nigeria country team to put in place strong knowledge management systems to ensure such learning is not lost in the future.

Planning, Program And Team Management:

• In your Strategy for Success, you will be expected to define how you will manage all the integrated sectors within the THRIVE consortium sector deliverables assigned to Mercy Corps. You will work with your team to draw your sectoral work plans and an integrated work plan, with robust work breakdown structures for each sector flagship intervention.
• You will lead meticulous planning processes within the consortium. Planning and Adaptive Management will be an inherent and core success factor.
• You will also appreciate the different strengths and areas of support for your team members, deploying a management style that allows for free thoughts, innovation and practical pathways for continuous improvements in individual and team performances.
• You will be expected to plough in positive energy to the team and optimize their individual and collective potential. Mercy Corps expects you to build a culture of trust within your team members.

Peer-To-Peer Collaboration:

• As a key partner in THRIVE, Mercy Corps will only be effective and succeed by working harmoniously with all THRIVE partners. Further, Mercy Corps will be implementing two separate sister USAID/BHA assistance activities (BEGE Borno and NE-CORE) within similar contexts in Borno State.
• At the Maiduguri level, all three activities will significantly share technical and support personnel. You will therefore have two peers within Mercy Corps with whom you will have to develop an effective collaboration mechanism.
• You will also negotiate your collaboration plan internally with Finance, Operations, Security, MEL, Program Reporting and Security Managers and externally with the CRS. The consortium Chief of Party from CRS and your peers from other partners will need to see you as a reliable team player.

Budget Tracking And Management:

• You will work with the finance team to track your budget expenses versus actuals (BVAs) and make decisions out of BVA reports each month.
• You will plan and manage your monthly and quarterly cash flows and oversee the timely and compliant expenditure by sector leads.
• Your agile planning will ensure timely procurements and delivery of activities. You will plan meticulously to ensure you avoid a No-Cost Extension and safeguard the timely and impactful delivery of all project components.

Diversity, Equity, And Inclusion:

• Mercy Corps holds in high esteem a culture of respectful workplace. You will demonstrate tolerance, promote increasing spaces for women, youth and individuals abled differently to equally contribute to THRIVE goals and the process of getting there, both at the office and in participant communities.

Safety And Security:

• You will ensure strict adherence to all health, safety and security protocols put in place by the Government of Nigeria, Borno State Government and Mercy Corps. You will have a duty of care to all Mercy Corps THRIVE Borno Staff. You will also be expected to regularly familiarize yourself with the Consortium Risk Assessment and Management Plan (RAMP) as well as the Security Plan.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field project.

Supervisory Responsibility:

• 7 Sector Leads, One Field Program Manager.

Reports Directly To:

• Director-Humanitarian Response and Sustainable Solutions-Maiduguri

Works Directly With:

• BEGE Borno Program Director, NE-CORE Senior Program Manager, PAQ Team, Finance Manager, Operations Manager, Security Advisor, Government & External Relations Manager.

Knowledge and Experience

• Advanced Degree in a program that places you at the position of interacting frequently with rural and peri-urban communities. It could be Project Management, Basket Weaving, Economics, M&E, Rural Development, etc. Just Illustrate how you’re gainfully utilizing the education and how it would be an asset for you in this role.
• At least two years of qualified experience and competencies in a position of managing an integrated multisector portfolio or program. We are looking for years consistently spent in mid to senior management of assistance or development programs.
• Familiarity with USAID Bureau for Humanitarian Assistance (BHA) Assistance Guidelines. Previous experience with management of activity under what was formerly USAID OFDA and FFP is welcome.
• A compelling reputation for effective people management and admirable interpersonal relations skills. You are that supervisor whose direct reports feel sad to see you leave.
• Familiarity with and understanding of the humanitarian context in Borno State (primary), or similar contexts around the globe (secondary).
• Mid to Senior level management experience within a consortium of actors.
• Illustratable analytical and presentation skills. You can do an effective pitch before a board, senior government officials, humanitarian coordination platforms and other equivalents.
• Demonstrated understanding of how to manage multi-year consortium budgets of at least US$8M.
• Illustrated deep interactions with at least five of the eight assistance sectors mentioned above. These sectors define the core of BEGE Borno intervention outcomes.
• At this level, we expect you to be convincingly articulate in your writing, communication, presentation, and personal organization.

Success Factors:

• The successful candidate will have the enthusiasm and proactive personality to regularly interact with participants of the THRIVE Activity.
• You will need to have patience and skills for succeeding within a team, tolerance for opinions that irk you, including from your junior team members. You will prioritize effective and timely communication of your thoughts and doubts to your team members. You can plan so well to allow you anticipate your results.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
18th August, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.

Job Title: Technical Manager

Requisition Number: TECHN003961
Location: Gombe
Employment Type: Full-time
Job Category: Programming

Program/Department Summary

• Working with a diverse funding base that includes the United States Agency for International Development (USAID), UK Department for International Development (DFID), United Nations (UN), European Commission (EC), and several foundations, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good. In 2019, Mercy Corps was awarded a five-year, $30 million USAID-funded Rural Resilience Activity in Nigeria’s northeastern states.
• The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.
• The Rural Resilience Activity is a five-year, $49 million USAID-funded Program in Nigeria’s northeast. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty.
• The Rural Resilience Activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock. To achieve this purpose, the Activity will have four components and four cross-cutting elements:
  • Component 1: Provide up-to-date evidence for selecting market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
  • Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
  • Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
  • Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
  • Component 5: Supporting Market Resilience to COVID-19 Shocks.

General Position Summary

• The Technical Manager will assist the COP in oversight of IFDC’s (consortium partner’s) technical work, and directly manage the technical aspects of IFDC’s, providing technical oversight of RRA climate-smart interventions/climate-resilient model. The technical Manager will assist the COP in oversight of agricultural-facing interventions in RRA.

Essential Job Responsibilities
Scope of Work:

• The Technical Manager will provide strategic guidance and management for program studies, intervention development, and planning.S/he must establish and manage relationships with potential partners and stakeholders.
• The Technical Manager will be a key member of the technical advisory team.This role will also work with the MRM and Program teams, developing and implementing a marketing and communications strategy across various reactive and strategically planned opportunities in print, media, events, and online.
• S/he will liaise with the CoP, DCoP, Communications Manager, and MRM Manager to identify and design key communications materials and disseminate them to identified audiences. studies and develop strategies for coming up with Intervention plans and implementing them.
• S/he will be responsible for ensuring strong linkages between the Activity interventions and the Results Measurement team of the program. This position is based in Gombe, but requires frequent travel to the Northeast. The RRA staff work as an integrated team.The Technical Manager will be expected to contribute to other aspects of the program.

Specific Responsibilities
The Technical Manager will be responsible for the following:-

Providing technical input to the Markets Group team

• Guide all cross-cutting market assessments and studies, ensuring that Terms of References (TORs) and expected outputs/deliverables are well defined, guide the technical approach to the assessments/studies, comments and provide input to improve quality of such studies and advise RRA on the overall quality.
• Plan the marketing and communications strategies for specific areas of RRA’s work and for different audiences. Work with the communication, program and RRA management team to implement the strategy.
• Design and develop creative communication and marketing products – presentations, briefings, etc. that will maximize RRA’s message, support program objectives, and contribute to the research sector.
• Support (Senior) Intervention Officers to undertake market-specific studies, providing inputs into the development of TORs, review and input weekly and quarterly reports, comment and provide guidance to Implementation Team and partnership managers on the quality of reports and help identify potential use for the outputs of such specific studies.
• Provide support to Implementation in designing identified interventions.This will entail supporting the clarification of the pitch, elaboration of the results chain logic and the measurement plans, development of the interventions plans and, where necessary, supporting the rollout and close out of interventions.
• Support scoping of new ideas and new partners. This will entail identifying potential markets/areas/engagement partners, presenting a pitch for such ideas to the technical team, once approved, and supporting the relevant Implementation Teams in designing and implementing the intervention.
• Advise RRA on the Strategic and Technical fit of any agreed intervention, study and partnership as requested.

Leadership:

• Contribute to the overall leadership of the program as part of the senior management team.
• As tasked by the CoP, represent RRA to industry stakeholders, development partners, government representatives, and other parties.
• Support the CoP and DCoP inproviding technical team leadership, guidance, and mentoring.
• Provide strategic leadership and direction on the Program’s strategy to improve private sector development.
• Develop products and campaigns to promote private sector-led investments in the RLP interventions.
• Conduct research into relevant private sector-facing opportunities and trends to identify opportunities for interventions that grow the private sector in the livestock value chain.
• Assist in stakeholder analysis of selected businesses in the livestock value chains and identify and establish contact with potential firms or other market actors.
• Liaise with the Results Measurement (RM) team on developing appropriately tailored research tools and methods for the collection and collation of relevant intervention information from the field.
• Assist in updating and supervising RM aspects of the intervention activities, including establishing baselines, indicators, and results.
• Assist in collecting baseline data related to interventions targeted for study or implementation by the project.

Closeout Management:

• Develop intervention strategies and sustainability mechanisms in a participatory manner with key stakeholders.
• Ensure the appropriate communication of clear intervention guidelines, expected outcomes, timeframe and workplan to all relevant parties.
• Assist the implementation and results measurement teams in developing relevant grant agreements, MoUs, ToRs and any other administrative requirements for the interventions.
• Remain well aware of developments in the relevant sectors/markets/commodity and value chains
• Work with the Results Measurement (RM) to design appropriate tools for monitoring the progress of interventions within the various market sectors. Also liaise with the RM on the conduct of impact assessments for ongoing program interventions
• Help identify private sector failures and pressure points for addressing these; help identify ways to render a given market more functional and efficient, in a manner that will benefit the program targets.
• Refine and adapt the selected intervention strategies in light of participant and stakeholder requests and changing needs, within the overall program.
• Identify priority areas for interventions that will change as opportunities pass or are realized and new ones emerge.

Stakeholder Management:

• Represent the program in selected markets, displaying courtesy, tact, consideration and discretion in all interactions with partners, other private sector members, and with public.
• Understand how the political economy impacts rural private sector and markets and how changes in the functioning of markets may impact the political economy.
• Maintain contacts with key stakeholders to increase synergies.
• stakeholders, identifying common interests between the networks and RLP.
• Assist in establishing contacts with national and states’ institutions, stakeholders, and participants that would contribute to successfully implementing market activities.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries:

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in designing, monitoring, and evaluating our field projects.

Supervisory Responsibility:

• Intervention Officers, Assistants and Program Interns.

Reports Directly To:

• Deputy Chief of Party

Works Directly with:

• Comms Manager, Managers, MEL team, Reporting & Communications Officers, DCoP, Finance, and Operations teams. Coordinates with HQ Program Performance team and the Technical Support Unit.

Knowledge and Experience

• A Master’s Degree in Business, Economics or Agriculture, Development Studies or another related field with over 5 years relevant experience or BS degree in Business, Economics or Agriculture, Development Studies, Finance and Agribusiness or another related field with 8 years relevant experience.
• Experience in implementing M4P, Value chain Development or Private sector development programs or investment promotion programs.
• Experience using marketing tools and techniques to increase the visibility, profile and reputation of an organization
• Relevant work experience should include activities related to agricultural commodities and rural development or with experience working with the private sector. Critical will be to know the institutions, companies and organizations that provide services to the agricultural sector in Nigeria.
• Experience writing reports; ability to influence a range of people including client organizations, government agencies and other key stakeholders by building constructive relationships through clear communication and generating effective discussion and mutual support for plans and ideas.
• Strong project management expertise and exposure to guide technical teams in implementing projects and the ability to bring together sector stakeholders would be advantageous.

Key Competencies Required:

• The ability to work within a fast-paced and dynamic environment.
• Excellent communication skills.
• A passion for the international development sector.
• Exceptional analytical and writing skills.
• A strategic and creative thinker with proven experience in working on diverse and wide-ranging communication strategies, including all forms of media.

Success Factors:

• A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem-solving.
• S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, be accountable for results, understand the larger picture while remaining focused on the details, problem-solving, work within a complex and sensitive setting, and follow laws and security protocols.
• The most successful Mercy Corps team members are strongly committed to teamwork and accountability, thrive in evolving and changing environments, and prioritize effective written and verbal communication in all situations.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
18th August, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.

Job Title: WASH Utility Engineer

Location: Abia
Employment Type: Full-time, Regular
Reports Directly To: Senior InfrastructureManager

Program / Department Summary

• Mercy Corps is currently implementing the STWASH activity in Borno, Adamawa, and Yobe states as well as Abia, Delta and Imo State under the E-WASH program.
• The activity was awarded on March 20, 2020. STWASH is expanding access to improved water resources by increasing the supply and maintenance of key water distribution infrastructure (including piping systems / reticulation, water storage tanks, and tap stands for public use towns) that will provide access to safe, reliable, and inclusive water sources for at least 140,000 people. Its approach to reaching the target population is to focus on rehabilitation, improvement, and repair of existing water points that serve the communities most in need of water and sites that have the potential for the highest increase in water yield.
• STWASH is also strengthening the WASH service authorities, management entities, and service providers, as well as the civil society actors who hold them accountable. This is critical to expanding WASH access and ensuring the overall sustainability of services.

General Position Summary

• The Water Engineer will organize activities related to the implementation of water infrastructure, from design to implementation, including logistics and monitoring.
• Responsible for the identification, design, implementation, monitoring and reporting of all WASH program activities and associated administrative tasks.
• Supervises all water and sanitation engineering contractors in order to effectively implement planned projects.
• Manages all administration and security of MC engineering activities in the assigned district.
• S/he will have to show full adherence to MC security protocols.

Essential Job Responsibilities
Program Management:

• Develop and maintain good relationships and lines of communication with relevant local authorities and communities, explaining MC’s role as an NGO and liaising with them during all phases of the project.
• Guarantee community involvement at all phases of the project (identification, design, implementation, and monitoring) to ensure the development of community ownership for the projects.
• Develop plans for the implementation of the water and sanitation engineering projects in the assigned district. This should include planned delegation of responsibility to appropriate staff, plans and rationale for projects (including technical designs), plans for material and cash needs over the course of the project, and work schedules (timelines) for the various phases of the project.
• Prior to the commencement of project implementation, complete a standard Memorandum of Understanding (MoU) with community representatives and local authorities for each community identified for project activities. Ensure that all elements of the MoU are adhered to. Report any problems relating to the MoUs.
• Implement projects as planned according to developed technical standards, schedules, and timelines. Ensure correct surface engineering around the well to allow for the correct drainage of excess water using soak-away pits and aprons.
• Keep detailed technical records for every site.
• Report any variations or problems with the implementation of projects (in regard to staffing, costs, schedules, and technical matters). Where necessary, regularly update project implementation plans with associated timelines.
• Ensure full adherence to the MC security plans and protocols conscientiously respecting the declared ‘go and no-go’ zones ensuring that staff respects them.
• Supervise the procurement of any materials needed through a competitive and transparent bidding process following the MC policies design for this purpose.
• Organize competitive bidding processes to select the most qualified and cost-effective contractors and manage the contracts, certifying the quality of the works performed.
• Coordinate with local authorities to obtain all licenses needed.
• Provide feedback to the Monitoring and Evaluation system in order to assess the effectiveness of the projects and impact and propose recommendations for improvements.
• Provide regular written and verbal reports to the Chief of Party and Project Manager on infrastructure development activity.
• Organize site visits to the project sites and hostess missions/consultants.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Accountability:

• Reports Directly To Senior InfrastructureManager
• Works Directly With: Small Town WASH COP, DCOP, Director of Finance and Administration, Country Director, Finance, and Operations teams, M&E Officer, and other Small Town WASH staff. Coordinates with HQ Program Performance team and the Technical Support

Education, Knowledge and Experience

• A BSc or Master’s Degree in Civil Engineering, Water Resources Management, Water Treatment Technologies or a related field.
• 5-10 years of management of development programs including infrastructure rehabilitation and supervision projects.
• Knowledge of the issues and challenges of the water and sanitation sector in Nigeria
• Experience in preparing and reviewing water utility infrastructure tender documents including design specifications, technical drawings, and Bill of Quantities (BOQs)
• Ability to conduct investigations of complex issues involving water utility systems and practices
• Good knowledge of water utility Asset Maintenance Management Systems
• Experience in preparing persuasive technical reports and making verbal presentations, explaining issues in a clear and concise manner
• Ability to innovate and improve the efficiency and effectiveness of a utility
• Experience working with computer software such as Microsoft Office, AutoCAD, design packages, and other applications relevant to the sector

Success Factors:

• The successful WASH Utility Engineer will combine strong interpersonal, engineering and project management skills with a highly collaborative and program-focused approach and be experienced in maintaining stakeholder relationships.
• She/he will have an outstanding ability to recognize potential challenges then develop, promote consensus and manage solutions within the implementation of the program.
• She/he will also have proven experience with cross-cultural teams and strong mentoring skills. Multi-tasking, prioritizing, problem-solving, ability to seize opportunities, attention to detail whilst maintaining budget and schedule and a strategic vision are essential.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together.
• Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Merry Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
10th August, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.