🇳🇬 Job vacancies @ MacTay Consulting – 12 Positions

MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the following positions below:

1.) Driver
2.) Primary 2 Female Lesson Tutor (Mathematics, English and Science)
3.) Personal Assistant
4.) Mathematics Tutor (Primary 2)
5.) Contact Center Personnel
6.) Call Center Agent
7.) Linesman Mate (x3)
8.) Linesman (x3)

Job Title: Driver

Location: Lagos Island - Ajah, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a responsible and experienced driver to join our team.
• The primary duty of the driver will be to safely transport passengers/goods from one location to another in accordance with company policies and traffic laws.

Responsibilities

• Safely operate company vehicle(s) to transport passengers/goods to designated locations.
• Adhere to all traffic laws, regulations, and company policies while driving.
• Maintain a clean and safe driving record.
• Perform regular vehicle inspections and maintenance checks.
• Ensure passengers/goods are securely and safely loaded and unloaded.
• Provide excellent customer service to passengers/clients.
• Maintain a professional appearance and demeanor at all times.
• Follow delivery/pickup schedules as assigned.
• Keep accurate records of mileage, fuel consumption, and any incidents that occur during driving duties.
• Communicate effectively with dispatchers, supervisors, and other team members.

Requirements

• Candidates should possess a High School Diploma or equivalent with 4+ years relevant work experience.
• Valid driver's license for the appropriate vehicle class.
• Clean driving record with no major violations or accidents.
• Previous experience as a driver preferred.
• Strong knowledge of local roads and routes.
• Excellent driving skills and ability to operate vehicles safely in various road and weather conditions.
• Ability to lift and carry heavy items (if applicable).
• Good communication and interpersonal skills.
• Ability to work independently with minimal supervision.

Remuneration

• Salary: N90,000 Monthly.
• Benefits: HMO.

Application Closing Date
7th May, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Primary 2 Female Lesson Tutor (mathematics, english and science)

Location: Ikoyi, Lagos
Employment Type: Part-time (once a week)

Responsibilities

• Plan and conduct tutoring sessions for a primary 2 student focusing on mathematics.
• Assess the student's current mathematical abilities and tailor lessons accordingly.
• Develop and implement personalized learning plans to meet the needs of the student.
• Use a variety of teaching methods and materials to enhance understanding and retention of mathematical concepts.
• Provide clear explanations and examples to help the student grasp mathematical principles.
• Monitor student progress and adjust teaching methods as needed.
• Communicate regularly with parent regarding student progress and areas for improvement.
• Encourage and motivate students to develop a positive attitude towards mathematics.

Requirements

• Must be Female
• Proven experience in tutoring or teaching mathematics, particularly to primary grade students.
• Strong understanding of primary grade 2 mathematics curriculum and learning objectives.
• Excellent communication and interpersonal skills.
• Patience and empathy when working with young learners.
• Ability to adapt teaching methods to suit different learning styles.
• Organizational skills to plan lessons and track student progress effectively.

Salary
N36,000 - N50,000 Monthly.

Application Closing Date
5th May, 2024.

How to Apply
Interested and qualified candidates should send their CV to: fope.arogundade@mactay.com using the job title as the subject of the mail.

Job Title: Personal Assistant

Location: Lagos Island, Lagos
Reports to: Managing Director

Responsibilities

• Act as the primary point of contact between the Executive and internal/external stakeholders.
• Manage the Executive's calendar, schedule meetings, and coordinate travel arrangements.
• Prepare and organize documents, presentations, and reports for meetings and presentations.
• Conduct research and compile data as required by the Executive.
• Handle confidential information with discretion and professionalism.
• Assist in personal tasks and errands for the Executive as needed.
• Prioritize and manage multiple tasks efficiently to ensure the smooth operation of the Executive's office.

Requirements & Qualifications

• BS.c in any related field.
• Work experience: at least 3 years working experience.
• Experience in problem-solving methods (Root cause analysis, etc.)
• Ability to read, interpret and understand plans.
• Good communication skills and proactive behaviour.
• Microsoft Office (Excel, Word).

Salary
N400,000 net per month.

Application Closing Date
15th May, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Mathematics Tutor (Primary 2)

Location: Ikoyi, Lagos
Employment Type: Part-time
Mode: Once a week

Responsibilities

• Plan and conduct tutoring sessions for a primary 2 student focusing on mathematics.
• Assess the student's current mathematical abilities and tailor lessons accordingly.
• Develop and implement personalized learning plans to meet the needs of the student.
• Use a variety of teaching methods and materials to enhance understanding and retention of mathematical concepts.
• Provide clear explanations and examples to help the student grasp mathematical principles.
• Monitor student progress and adjust teaching methods as needed.
• Communicate regularly with parent regarding student progress and areas for improvement.
• Encourage and motivate students to develop a positive attitude towards mathematics.

Requirements

• Intersted candidates should possess a Bachelor's Degree in relevant fields with 2 - 5 years work experience.
• Primary 2 teacher in a school
• Female
• Proven experience in tutoring or teaching mathematics, particularly to primary grade students.
• Strong understanding of primary grade 2 mathematics curriculum and learning objectives.
• Excellent communication and interpersonal skills.
• Patience and empathy when working with young learners.
• Ability to adapt teaching methods to suit different learning styles.
• Organizational skills to plan lessons and track student progress effectively.

Salary
N15,000 thousand naira

Application Closing Date
10th May, 2024.

Method of Application
Interested and qualified candidates should send their CV to: fope.arogundade@mactay.com using "MATHEMATICS TUTOR" as the subject of the mail.

Job Title: Contact Center Personnel

Location: Obanikoro, Lagos

Key Responsibilities

• Answer incoming calls from customers and respond to inquiries or resolve issues promptly and professionally.
• Make outbound calls to follow up on customer inquiries, provide information, or conduct surveys as required.
• Identify and escalate priority issues to the appropriate department or supervisor for resolution.
• Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, or comments.
• Follow communication scripts and guidelines when handling different types of calls and customer inquiries.
• Meet or exceed performance targets for call handling, customer satisfaction, and other key performance indicators (KPIs) as set by the organization.
• Stay updated on product or service information, promotions, and company policies to provide accurate information to customers.
• Collaborate with team members and other departments to ensure seamless customer service delivery and resolution of customer issues.
• Participate in ongoing training and development programs to enhance job knowledge and skills.
• Adhere to company policies and procedures, including confidentiality and data protection guidelines, at all times.

Qualifications and Skills

• High School Diploma or equivalent; additional education or training in customer service or relevant field is a plus.
• Must have 1-3 years experience
• Proven experience in a customer service or call center environment is preferred.
• Excellent communication skills, both verbal and written, with a clear and professional telephone manner.
• Strong active listening and problem-solving skills, with the ability to empathize with customers and handle difficult situations calmly and effectively.
• Ability to multitask and prioritize tasks in a fast-paced environment while maintaining accuracy and attention to detail.
• Proficiency in using computer applications and call center software, with the ability to navigate multiple systems simultaneously.
• Flexibility to work shifts, including evenings, weekends, and holidays, as required.

Salary
N80,000 / Month.

Application Closing Date
20th May, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Call Center Agent

Location: Ilupeju, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a dedicated and customer-oriented Call Center Agent to join our team. The Call Center Agent will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues in a timely manner. The ideal candidate should have strong communication skills, be able to multitask effectively, and possess a positive attitude towards helping customers.

Key Responsibilities

• Answer incoming calls from customers and respond to inquiries or resolve issues promptly and professionally.
• Make outbound calls to follow up on customer inquiries, provide information, or conduct surveys as required.
• Identify and escalate priority issues to the appropriate department or supervisor for resolution.
• Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, or comments.
• Follow communication scripts and guidelines when handling different types of calls and customer inquiries.
• Meet or exceed performance targets for call handling, customer satisfaction, and other key performance indicators (KPIs) as set by the organization.
• Stay updated on product or service information, promotions, and company policies to provide accurate information to customers.
• Collaborate with team members and other departments to ensure seamless customer service delivery and resolution of customer issues.
• Participate in ongoing training and development programs to enhance job knowledge and skills.
• Adhere to company policies and procedures, including confidentiality and data protection guidelines, at all times.

Qualifications and Skills

• High School Diploma or equivalent; additional education or training in customer service or relevant field is a plus.
• 1 - 5 years work experience.
• Proven experience in a customer service or call center environment is preferred.
• Excellent communication skills, both verbal and written, with a clear and professional telephone manner.
• Strong active listening and problem-solving skills, with the ability to empathize with customers and handle difficult situations calmly and effectively.
• Ability to multitask and prioritize tasks in a fast-paced environment while maintaining accuracy and attention to detail.
• Proficiency in using computer applications and call center software, with the ability to navigate multiple systems simultaneously.
• Flexibility to work shifts, including evenings, weekends, and holidays, as required.

Salary
N80,000 monthly.

Application Closing Date
31st July, 2024.

Method of Application
Interested and qualified candidates should
Click here to apply online

Job Title: Linesman Mate

Location: Oshodi, Ikeja & Shomolu, Lagos
Employment Type: Full-time

Responsibilities

• Assist linesman in disconnection and reconnection operations.
• Act as custodian of line tools and materials at site whilst ensuring clean and safe keeping after the day’s work without any exception.
• Ensure cleanliness of site after job completion.
• Ensure stability of ladders for linesmen while climbing to prevent any accident.
• Supports Linesmen in performing checks on customers doors during field operations.

Requirements

• Holders of NABTEB, Trade test & SSCE
• Minimum of 2 years electrical experience

Salary
N45,000 monthly.

Application Closing Date
31st May, 2024.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Job Title: Linesman

Locations: Oshodi, Ikeja & Shomolu - Lagos
Employment Type: Full-time

Responsibilities

• Carry out field operations in accordance with established company policies for all debt managed customers with a view to effect swift recovery and adherence to set processes.
• Build, calibrate, maintain, troubleshoot and escalate all issues with equipment meant for field operations to the appropriate authorities within 6-8 hours without any exception.
• Collaborate with electrical/technical engineers and other field personnel to identify, define, and solve field technical issues with a mind to achieving a lasting solution.
• Conduct inspections for quality control and assurance of all debt customers based on a list, reporting findings and recommendations to the business on a daily/weekly/monthly basis.
• Plan re-visit to customer premises to observe conditions and to identify solutions to technical/commercial problems involving debt resolution and ways to prevent illegal reconnections.
• Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs or tasks.

Requirements

• Candidates should possess a NABTEB, Trade Test, SSCE or its equivalent diploma qualification
• Minimum of 3 years electrical experience

Salary
N55,000 / Month (Net)

Application Closing Date
31st May, 2024.

How to Apply
Interested and qualified candidate should:
Click here to apply online