🇳🇬 Job Vacancies @ Interswitch Group – 5 Positions

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the following positions below:

1.) Experienced React Engineer
2.) Compliance Officer
3.) Growth Marketing Manager, MVNO
4.) Head, Business Technology
5.) Key Accounts Reconciliation Officer

Job Title: Experienced React Engineer

Location: Lagos
Employment Type: Full-time

Role Description

• Interswitch is looking for an experienced React Engineer to join our team in Lagos. As an Experienced React Engineer, the candidate will be responsible for implementing the front-end logic that defines the appearance, interactions, and simple animations of our web applications.
• The successful candidate will work closely with the development team to design and build high-quality user interfaces and collaborate closely with product managers, architects, and back-end developers to ensure the seamless integration of front-end and back-end functionalities.
• This is a full-time hybrid role, implying that the role is located in Lagos but some work from home is acceptable.

Qualifications

• A Bachelor's Degree in Computer Science, Computer Engineering, or a related field
• At least 5 years of recent experience in front-end web development and expertise in React
• Good understanding of progressive loading, server-side rendering, and optimization techniques
• Experience in using the latest CSS features, pre-processing platforms such as LESS or SASS, and frameworks such as Bootstrap and Foundation
• Good understanding of RESTful APIs and experience with API consumption and transformation
• Experience with version control systems, preferably Git
• Good communication and interpersonal skills
• Excellent problem-solving and analytical skills

Application Closing Date
11th January, 2024.

How to Apply
Interested and qualified candidates should send their CV to: olabode.olaleye@interswitchgroup.com using the Job Position as the subject of the e-mail.

Job Title: Compliance Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• To conduct internal audits to ensure compliance with regulatory requirements and internal policies, and develop and implement compliance policies in liaison with regulators.
• To assess and report on compliance risks, investigate incidents and take action to ensure compliance.
• The Compliance Officer reports to the Head, Regulatory Compliance.

Job Responsibilities
Regulatory and Compliance Management:

• Identify instances of non-compliance with the Interswitch's policies and procedures and / or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
• Investigate standard incidents using current regulatory and compliance processes, systems and procedures, and take action to solve immediate compliance issues.
• Analyse business processes and workflows to identify bottlenecks and redundant compliance tasks and execute processes enhancements to increase output efficiency.
• Provide operational support to Head, Regulatory Compliance by performing prescribed and non-routine compliance monitoring activities, using existing programmes and protocols; suggest improvement opportunities on compliance and regulatory requirements.
• Refer more complex issues to the Head, Regulatory Compliance.

Document Preparation, Insights and Reporting:

• Prepare moderately complex documents using a variety of computer applications and also responsible for gathering and summarising data /information for reports and training programmes and material.
• Contribute to the preparation of various data and analytics reports.
• Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks; submit reports to Head, Regulatory Compliance.
• Consolidate and document Interswitch’s Compliance policies, procedures, and codes of conduct; monitor compliance against Compliance framework and provide feedback to Head, Regulatory Compliance.

Client and Customer Management:

• Assist Head, Regulatory Compliance to manage internal and / or external client and customer relationships by using relevant client systems.
• Resolve standard Compliance queries from internal or external customers or suppliers by providing information on policies and procedures, and referring the more complex issues to the Head, Regulatory Compliance.
• Attend meetings led by Head, Regulatory Compliance, along with relevant stakeholders, and acquire client needs on compliance processes and requirements and execute legal mitigation activities in line with communicated requirements.
• Build and maintain long-term relationships with contractors, clients, consultants and compliance specialists in the Compliance ecosystem.

Tasks:

• This is a list of possible tasks that could form part of the job:
• Assisting the Head, Regulatory Compliance with the updating of training programmes / manuals tailored to the Business needs, to reflect the most updated regulation changes.
• Carrying out research of legislation relevant to Interswitch's business lines as well as drafting of summaries.
• Assisting with the implementation of the Interswitch approved Compliance risk-based customer onboarding and monitoring process.
• Identifying deficiencies in compliance measures and recommending appropriate remedial action plans to the Head, Regulatory Compliance.
• Identifying potential areas of compliance vulnerability and risk; in collaboration with the concerned business areas and recommending action plans for resolution of problematic issues to the Head, Regulatory Compliance.
• Carrying out the review of new regulations affecting Interswitch and work with Team Lead, Compliance in developing a Compliance plan in that regard for approval.
• Monitoring the adoption of business specific Rule Book by the business teams and providing progress report to the Head, Regulatory Compliance.
• Analysing and identifying Compliance risks, processes, controls and provide escalations to Head, Regulatory Compliance.

Job Requirements
Education:

• A University (First Degree)
• Possession of any of the following certifications is an added advantage
• Designate Compliance Professional (DCP)
• Certified Anti-Money Laundering Specialist (CAMS)
• Certified Fraud Examiner (CFE)

Experience:

• At least 3 years relevant experience.
• Experience should include:
• Knowledge of government laws and regulations affecting Interswitch's business area.
• Ability to interpret laws and regulations in light of operations.

Behaviourial Competencies:

• Manages Complexity
• Instills Trust
• Optimises Work Processes
• Action Oriented
• Collaborates
• Ensures Accountability
• Plans and Aligns
• Communicates Effectively

Technical Competencies:

• Data Collection, Analysis, Review and Reporting
• Policy, Regulation and Procedures
• Compliance Management
• Planning and Organising
• Verbal and Written Communication
• Computer Skills
• Masters Service Conversations
• Navigates Customer Challenges
• Assessment

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Growth Marketing Manager, MVNO

Location: Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate will be responsible for driving execution of our growth marketing strategies for MVNO products and services.
• He/she will also be responsible for executing growth marketing B2C and B2B initiatives to support the achievement of business performance KPIs for Interswitch’s Telecoms business by building and scaling measurable marketing results through multiple channels, designing, and executing bespoke data-driven, cost-effective innovative ideas to drive growth across the funnel.

Job Responsibilities

• Work with cross functional team (Product, Business, Sales, and Brand Marketing) to establish growth and brand strategies to support revenue and equity goals.
• Create, manage, and experiment with acquisition campaigns, retention campaigns and churn management campaigns to drive growth.
• Identify and target viable market segments with relevant product and services to build and sustain customer base.
• Develop and execute go-to-market strategy and execution of product launches for the product portfolio.
• Responsible for developing sound commercial justification paper (motivation documents) with clear objective, key initiatives, return on marketing projection, and budget to support growth marketing measures such as customer acquisition, customer retention, churn management and transaction growth.
• The incumbent will be required to provide strong support to the MVNO Head of Marketing in driving efficiency and effectiveness of the customer funnel including customer acquisition, retention and loyalty to dive business growth, engagement and customer lifetime value (CLV).
• Responsible for creating, testing, and refining compelling value propositions for customers.
• Work closely with the product management team to identify market opportunities and make recommendations on how they can be leveraged.
• Display in-depth understanding of the market, our customers, who are they, how they buy, and their motivations.
• Demonstrate deep understanding of competitors, channels, and routes to market. Understand the competitive landscape—be an expert on our competition and how they are positioned.
• Analyse data to monitor revenue performance and uncover areas for improvement.
• Prepare and present recommendations, reports, and findings from experimental data all the way up to the executive level.
• Support the development of content required for campaign deliverables (product videos, social media banners, infographic videos etc.) through internal and/or partner resources.

Educational Qualification(s) and Certification

• First Degree from a reputable institution.
• Relevant professional qualifications will be an added advantage.

Experience:

• 5+ years experience in Growth Marketing, Digital Marketing, Product Marketing
• Experience in Telecoms – B2C & B2B.
• Knowledge of Google Analytics, Email Marketing, Performance Marketing, Excel, PowerPoint
• Prior experience in performance marketing and running structured growth experiments.
• Analytical and metrics driven.
• Excellent written and verbal communications skills and strong presentation skills.
• Self-starter with the ability to manage several projects in a fast-paced environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Business Technology

Location: Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate will be responsible for setting direction and promoting continuous evolution of Operations and Technology Internal Backoffice Applications, including function upgrade, architecture refresh and eco-system integration.
• He/she will directly oversee the software development team including Software Engineers, QA Engineers and DevOps Engineers while working closely with product leaders and business leaders to define the product and ensure it addresses the needs of the organisation and customers, by providing support to the operations and support leadership.
• The Head, Business Technology will help deliver purpose-built solutions that must achieve world-class scalability and availability for our customers, while allowing us the flexibility to innovate at top speed.

Job Responsibilities
Strategy & Planning:

• Be accountable for aligning the business's strategic vision with its software technology.
• Lead the business-wide technical and business discussions relative to future enterprise platform design direction.
• Be responsible for the development of software and data delivery platforms that are service-oriented with reusable components that can be orchestrated together into different methods for different businesses and modalities.
• Approach the role from an analytics and machine learning perspective and not be afraid to disrupt the status quo and take risks.
• Define and build engineering development platform processes which enhance engineering consistency and efficiency of engineering development practices.
• Be a culture change agent who has lived with the most modern practices and seeks them out.
• Define principles that guide technology decisions and the relationships between enterprise business context (industry and market trends) and specified technology.
• Lead the development of modern software development tools and techniques and open source environment.
• Partner with internal and external stakeholders/resources to ensure cyber-security readiness.
• Develop and drive a technical community across the organization that fosters innovation, agile design and test methodology, flexible teaming, knowledge sharing and talent transformation.
• Provide leadership, inspiration and guidance to a growing team; foster a culture of transparency, collaboration and innovation.
• Develop and communicate business/technology alignment plans to executive team, staff, partners, customers, and stakeholders.
• Ensuring that portfolio selection takes into account technical issues, shaping it in line with architecture and in turn using business priorities to shape architectural choices.

Acquisition & Deployment:

• Cultivates a culture that proactively uses market data to drive growth.
• Works with senior business leadership to approve allocation of budget to meet architectural initiatives critical to business/mission success.
• Ensures enterprise-wide on-time delivery and architectural alignment with project goals and requirements.
• Defines strategy with senior business leaders and subject matter authorities and determines courses of action that will impact the business.
• Makes timely decisions that set enterprise-wide direction. Promotes a tolerance for high long-term risk that equates with significant returns on the investment.
• Thinks expansively by combining ideas in unique ways or making connections between disparate ideas.
• Understands the business strategy and interconnects the overall business, software, internal and external strategies.
• Ability to set/change direction at the enterprise level by building and using direct and "behind the scenes" support for ideas, uses chains of indirect influence.

Operational Management:

• Continually monitors industry dynamics and market trends and anticipates how those trends will impact business division and our customers' profitability.
• Reviews and/or analyses and develops architectural requirements, as needed for business-wide projects.
• Set technology direction by applying in-depth technical know-how to achieve business objectives.
• Lead the research, prototyping and productization of new concepts within the research and development team.
• Be part of the core team to build and promote the product roadmap.
• Communicate the technical vision with the development team and ensure top-quality execution across all teams.
• Analyze and improve the software quality, including scalability, stability, and security.
• Provide proof-of-concept, yet production-grade code prototypes that set examples to the broader team regarding new technologies or design patterns.
• Where necessary, oversee and develop patenting of intellectual property, inventions, and business processes.
• Proactively identifies reuse goals, opportunities, and related explorations.
• Periodically review code and direct systematic enhancements
• Stay up to date with software technologies and solutions to ensure proper toolsets serve business division presently and into the future.
• Ensuring, and embodying, the principles of agility, DevOps, and agility-at-scale at the organizational level – promoting the evolution of working practices, operating models and ways of working.

Educational Qualification(s) and Certification

• University Degree in the field of Computer Science or "STEM" major (Science, Technology, Engineering and Math) or related field.

Experience:

• A minimum of 10 years of technical experience along with 4 years of experience leading multi-discipline technical teams with international reach across multiple service types, ideally in payment and software engineering environments.
• A minimum of 4 years as a software architect, especially for a large and complex software project.
• A minimum 2 years’ experience delivering data and analytics solutions which address internal/external customer challenges, including architecting as-a-service models.
• Experience in the development and deployment of modern machine learning, as well as experience driving and executing cloud and digital technology strategies would be an added advantage.
• Experience building and supporting complex, high-concurrency SaaS products, from the lead developer or architect role.
• Deep understanding and direct knowledge on software scalability and stability technique for Windows and Linux-based software
• In-depth knowledge of various database technology including relational databases, real-time databases, and NoSQL databases.
• In-depth knowledge with various coding languages such as C++, Java, .Net, JavaScript, Go and Python.
• Experience with big data, machine learning, software-defined network and infrastructure is a plus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Key Accounts Reconciliation Officer

Location: Lagos

Job Summary

• We are seeking a detail-oriented and analytical Key Accounts Reconciliation Officer to join our Finance team.
• The successful candidate will be responsible for reconciling a pre-defined set of key accounts, ensuring accuracy and consistency in financial records.
• This role requires a keen eye for detail, strong organizational skills, and the ability to collaborate effectively with cross-functional teams.
• Reconciliation involves identifying and resolving any discrepancies or differences between two or more accounts.

Job Responsibilities
Account Reconciliation:

• Perform regular reconciliation of assigned key accounts, identifying and resolving discrepancies in a timely manner.
• Ensure accuracy and completeness of financial transactions, collaborating with internal teams to obtain necessary documentation.

Analysis and Reporting:

• Provide detailed analysis and reports on account reconciliation, highlighting any anomalies or trends that require attention.
• Generate periodic reconciliation reports for management review and decision-making.

Documentation and Recordkeeping:

• Maintain comprehensive documentation of reconciliation processes and outcomes, ensuring compliance with internal policies and procedures.
• Organize and maintain records of supporting documentation for audit purposes.

Communication and Collaboration:

• Collaborate with internal departments, including accounts payable, accounts receivable, Operations, and the Business teams, to obtain necessary information for reconciliation.
• Communicate effectively with team members and management regarding reconciliation status, issues, and resolutions.

Process Improvement:

• Identify opportunities for process improvement in the reconciliation workflow and contribute to the implementation of enhanced procedures.
• Recommend system or process enhancements to streamline reconciliation activities.

Educational Qualification(s)

• A First Degree in Finance, Accounting, or Finance-related fields

Professional Certification
Evidence of strong industry/sector participation and relevant professional certifications such as:

• Institute of Chartered Accountants of Nigeria (ICAN)
• Association of Certified and Chartered Accountants (ACCA)

Experience:

• 3 - 5 years relevant experience in account reconciliation, preferably in a key accounts-focused role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online