Job Vacancies @ Glovo Nigeria

Abuja & Lagos, Nigeria Posted 2 years ago Posted on Accounting / Audit / Finance, Administration / Office / Operations

Glovo is recruiting to fill the following positions:

1.) Partner Excellence Team Lead - Nigeria (They / She / He)
2.) Head of Operations (They / He / She)
3.) Finance Lead
4.) Operations Manager

Glovo - We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

See job details and how to apply below.

1.) Partner Excellence Team Lead - Nigeria (They / She / He)

Location: Lagos

Responsibilities
Be a part of a team where you will:

Support the Partners team with all aspects of daily operations
Perform analysis to come up with some insights to help identify worst performers and improve the preparation time and cancellations of our Partners
Develop, maintain and strengthen relations with Top Partners on the field
Coordinate and supervise a team of agents where you will have direct responsibility on their KPIs, results and quality of their performance.
Bring important insights from the local operations and cooperate with relevant stakeholder to drive important changes which can make operations more efficient
Work alongside and communicate effectively with all other teams involved, such as the Finance and the Content Departments to give our Partners the best support
Bring innovation to and assist in the implementation of successful processes and automation opportunities
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Requirements
You have:

Effective English written and communication skills.
Problem-solving skills: no problem is too small or too big
An empathetic, inclusive and curious attitude
Experience managing, coordinating and motivating teams of 3-5 people
Computer literate; good knowledge of Google Docs and advanced knowledge in MS Office (Excel)
Salesforce and SQL experience is a plus
Proactive, organized, and obsessed with detail and accuracy
Socially active. Have good relationships in your team and have an ability to empathize with new people you meet
Project management / coordination skills. Determined to get things done
Comfortable working in a high growth and high-performance start-up with a fast pace.

Your work-life opportunity

Join us as a Partner Operations Analyst and become a key member of Glovo's local operations team!
We offer a challenging and dynamic environment with many opportunities for learning and development.

Experience our Glovo Life benefits:

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget.

What you’ll find when working at Glovo:

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements, we would love to hear from you!

2.) Head of Operations (They / He / She)

Location: Lagos, Nigeria

Description
Your work-life opportunity:

The couriers, Glovers for us, are a key player in Glovo’s marketplace and you will need to ensure the fleet's long-term sustainability, as well as its daily performance.
Among other things, you will ensure an adequate supply of couriers in the whole territory as well as working directly with the OPS team to define and refine processes across the marketplace.

Responsibilities
Be a part of a team where you will:

Be the owner of the operational metrics for Nigeria
Work closely with Regional Ops team and the General Manager
Manage Operations Managers and Specialists. You will hire, train and mentor them.
Understand, deep-dive, have under control and improve the supply status to ensure we deliver operational excellence and great customer experience.
Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.
Implement, standardize and execute processes across all cities.
Contribute towards the continuous improvement of the global operations thru out-of-the-box thinking.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements
You have:

Degree in Engineering, Economics or similar.
3+ years of experience in high demanding positions (operations, consulting, investment banking, etc.). Experience in on-demand is a plus.
Strong analytical skills are a must.
2+ years of experience managing high-performance teams. Inspire, coach and mentor Operations Managers to support their development and competency.
Strong organisational skills and delegation, ability to prioritise and multitask, work well under pressure, handle multiple issues simultaneously in a dynamic environment.
Combine a day by day and tactic management with a strategic and long term view.
Outstanding leadership skills and relationship with peers and other departments.
Open to change (changes seeker).
Hands-on.
Effective communication skills (both to the team and upstream).
Out of the box thinker and high level of self-initiative (proactive in finding new solutions to new issues).
Project Management experience is a plus.
Results oriented, autonomous and efficient.
Professional English is a must. Local languace proficiency is a must.
Knowledge in SQL is a plus.
An empathetic, inclusive and curious attitude

Benefits
Experience our Glovo Life benefits:

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What you’ll find when working at Glovo:

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

3.) Finance Lead

Location: Lagos

Your work-life opportunity

We are one of the fastest growing startups in Europe and the way we want to grow is making every city profitable!
To reach this goal, we need a 360, analytical and results driven person to take ownership of our Finance function in Nigeria.
At Glovo, we work hard and we love what we do. If you are a problem-solver person with 100% hands-on attitude, looking for an energizing work environment with big ideas we’d love to have you on our team!

Responsibilities
Be a part of a team where you will:

Take ownership of the Financial Planning & Analysis and controlling functions (business plan, monthly closings, etc) both at a country and city-levels
Be focused on Nigeria finance and support the regional team in making decisions that will shape the future of our business in the Sub-Sahara Africa (SSA) region
Team with global & regional strategy departments to drive Nigeria to financial discipline and improve overall profitability, maximizing outputs
Work closely with Global Finance Teams (Billing, Treasury, Accounting etc) to solve any day-to-day issues and ensure a 100% satisfaction of Nigeria’s customers, partners and couriers in any topic related to finance
Analyse business performance and measure KPIs, identifying issues and potential improvement opportunities
Manage treasury function and ensure optimal cashflow.
Work with cross-functional teams (operations, marketing, finance, procurement and commercial) to ensure a profitable and flawless execution, and to develop profitability analysis for new ideas/businesses
Have oversight of local financial regulatory compliance and tax deliverables
Report into the Nigeria General Manager with a dotted line to the Africa Head of Finance.

Requirements
You have:

Minimum of 4 years of experience
Previous experience in strategy, operations and/or consulting background is a plus
At least 2 years of experience in controlling/FP&A plus finance admin are a must
Strong working knowledge in manipulating and presenting quantitative data (Excel, Google Spreadsheets etc.), ability to build flexible and comprehensive reporting templates.
Analytical and 360 mindset
Hands-on and autonomous
Ability to influence stakeholders in order to help achieve your goals
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

What you’ll find when working at Glovo:

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance.

Experience our Glovo Life Benefits

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: In your application, please feel free to note which pronouns you use (For example: she / her / hers, he / him / his, they / them / theirs, etc).

4.) Operations Manager

Location: Abuja, Nigeria
Category: Operations

Your work-life opportunity

As an Operations Manager, you will be responsible for ensuring operational excellence in the Abuja in Nigeria.
You will lead the team and help them building a top-notch supply structure, owning the operational KPIs of your cities, engaging with and retaining couriers (or glovers, as we like to call them), and coordinating projects across these geographic areas.
Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance.

Responsibilities
Be a part of a team where you will:

Improve the regional operations by ensuring our ambitious targets
Lead the Supply Operations team in your city
Hire, train and mentor the team members
Standardize processes across the different geographies under your scope
Build tools to speed up Local teams’ autonomy
Commit to contributing to Glovo’s growth, getting the job done
Work with local providers and legal teams, to ensure the best in class operations in the region
Bring the operations team to the next level!
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements
You have:

A Bachelor's Degree in Engineering, Business, Economics are a plus
5+ years total professional experience, preferably in ops/strategy consulting or in an operations/logistic company, 2+ years in a managerial role
The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!
Track record of success delivering and implementing new solutions/processes/standardization
Experience in KPIs tracking and creation and optimization expertise
Problem solver, data-driven decision-making with an analytical approach
SQL knowledge and proficiency in Excel are a plus
Ability to manage small work teams and lead changes
Excellent communication skills
Fluency in English
An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life Benefits

Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Flexible time off (take the time you need) and hybrid working model (own your time)
External learning budget

What you’ll find when working at Glovo:

Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

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