Job Vacancies Bolt Nigeria (Internship & Experienced)

Lagos, Nigeria Posted 3 years ago Posted on Accounting / Audit / Finance, Administration / Office / Operations, Internship / Industrial Training

Bolt is recruiting to fill the following positions:

1.) Country Manager
2.) Partner Operations Manager
3.) Account Manager
4.) Account Manager
5.) Operations Intern
6.) Senior Public Policy Manager - West and Central Africa

Bolt (formally Taxify) is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

See job details and how to apply below.

1.) Country Manager

Location: Lagos

Job Summary

We are looking for a Country Manager to join our Bolt Food team to build manage and scale our Food Delivery business in Nigeria.

Your daily adventures will includes:

Own and manage Bolt Food business operations in Nigeria
Setup and scale operational processes for courier operations, restaurant operations, and other functional areas in Nigeria
Hire and manage an Operations and Sales team
Define and reach business goals, mainly focused on business growth, profitability, and stakeholders’ great experience (eaters, restaurants, couriers)
Analyse metrics and implement projects to improve operational and financial city metrics. We are a data-driven company
Work closely with Regional Manager and HQ teams to resolve any operational or product issues

Requirements
We are looking for:

Have 4 or more years of experience in management and analytics
Have a data-driven analytical mindset (great Excel skills are a must)
Amazing negotiation and communication skills in English
Experience leading small but effective team
Be a hustler, not stopping after 20 obstacles a day
Easily network with people of all backgrounds
Postgraduate Degree in finance, business or marketing from a top university
Be an owner and proactively find solutions to business problems
Be passionate about new technologies and food tech

You will get extra credits for:

Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
Experience in product launches or running a business

Why You will love it Here

Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.) Partner Operations Manager

Location: Lagos

Job Description

You’ll be responsible for discovering and driving performance improvements across the Restaurant & Grocery Operations organization
It’s an exciting once-in-a-lifetime opportunity as you would work with smart people from HQ and your local market, have regional and global impact, come up with scalable solutions to operational problems, and see results of your work each day.

Your daily adventures will include:

Team Management. You’ll manage all the Partner Operations teams in the market and coordinate with other departments to make our operation more efficient
Project Management. You will work closely with other teams in order to resolve the most challenging issues in restaurant performance
Partner Onboarding and menu uploading. Each month we onboard hundreds of new restaurants and grocery stores and the Operations team is responsible for this task. We expect for you to find the best and most efficient way to enhance this process as well as improve our current service level agreements
Review key operational metrics. Availability rate, churn, rejected orders, cooking time, average ratings, delayed orders - these and other metrics define success of our marketplace business. You will be looking for ways to improve these metrics
Performance Management. Discover key performance management metrics (efficiency, productivity, timing) for all partner operations teams in the market.
Automate. You will automate and standardize as many processes as you can in order to decrease operational costs and enhance our overall service level agreements
Scale and improve workflows. You will review current restaurant operations processes and SOPs and will define new workflows that are more scalable and will boost efficiency of local teams. Some of these topics should include restaurant onboardings, photography, content display & curation as well as requests resolution that comes from restaurants.

We Are Looking For

B.Sc degree in Business Administration, Operations or related field
Have at least 2 years of experience managing teams
Have 2 - 3+ years of previous relevant experience in Operations, Business Development, Analytics or similar
You are an analytical thinker who loves to solve problems (advanced Excel skills are a must)
Be a hustler, not stopping after 20 obstacles a day
Be an owner and proactively find solutions to business problems
Be passionate about new technologies and food tech
You are organised. You deliver stuff on time & handle stress
You are social. You can easily network with people of all backgrounds
Excellent communication & written skills in English.

You Will Get Extra Credits For

Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
Experience in product launches or running a business.

Why You’ll Love It Here

Your daily duties will have a meaningful impact on millions of people all over the world
You’ll be surrounded by the most friendly, supportive colleagues you can imagine
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.) Account Manager

Location: Lagos

Job Description

The Account Manager has a passion for service but with a strong analytical mindset in order to build strong lasting relationships with our most important customers while ensuring they have great operational performance.
In addition, the position will also have to be a strong team player and willing to do things outside of the day-to-day activities, acting occasionally as a Project Manager and being the Country Manager’s right hand in all things related to managing the most important accounts, campaigns and overall net rates of the market.

Your daily adventures will include:

Manage and expand relationships with existing restaurants and proactively identify further new business opportunities while ensuring our most important accounts have strong operational kpis
Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance
Observe market specific behavior to identify strengths and opportunities for improvement and growth
Creating account plans to grow volumes from existing clients
Work with both Restaurant Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards
Renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.

We Are Looking For

3 - 5 years of experience in account management, business consultancy, business development, or similar roles.
Strong analytical skills. Ability to interpret and present data to generate insights and support decision-making
Proven track record of client success and consistently achieving critical metrics and revenue targets
Excellent capability in managing projects, resources and time. Be very organized
Ability to build and maintain long term professional relationships with business partners, using good listening and interpersonal communication skills
Work experience in a highly competitive industry and fast-paced environment is a strong plus
Native or Business level English speaker.

Why You’ll Love It Here

Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

4.) Account Manager

Location: Lagos

Job Description

The Account Manager has a passion for service but with a strong analytical mindset in order to build strong lasting relationships with our most important customers while ensuring they have great operational performance.
In addition, the position will also have to be a strong team player and willing to do things outside of the day-to-day activities, acting occasionally as a Project Manager and being the Country Manager’s right hand in all things related to managing the most important accounts, campaigns and overall net rates of the market.

Your daily adventures will include:

Manage and expand relationships with existing restaurants and proactively identify further new business opportunities while ensuring our most important accounts have strong operational kpis
Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance
Observe market specific behavior to identify strengths and opportunities for improvement and growth
Creating account plans to grow volumes from existing clients
Work with both Restaurant Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards
Renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.

We Are Looking For

3 - 5 years of experience in account management, business consultancy, business development, or similar roles.
Strong analytical skills. Ability to interpret and present data to generate insights and support decision-making
Proven track record of client success and consistently achieving critical metrics and revenue targets
Excellent capability in managing projects, resources and time. Be very organized
Ability to build and maintain long term professional relationships with business partners, using good listening and interpersonal communication skills
Work experience in a highly competitive industry and fast-paced environment is a strong plus
Native or Business level English speaker.

Why You’ll Love It Here

Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5.) Operations Intern

Location: Lagos, Nigeria
Category: Food Delivery Operations

Job Description

We are looking for an Operations Intern to join the Bolt Food team in Lagos. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.

Job Description
Your daily adventures will include:

Onboard new restaurants to the platform: upload menus, photos, prices, etc
Help out with account management: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operations.
Assist senior Restaurant Operations and Courier Operations Specialists with daily tasks related to Bolt Food Operations in the city.

Requirements
We are looking for:

Being currently enrolled in university studies or a recent graduate
Have a data-driven and analytical mindset: good Excel/Google Sheets skills and enjoy organizing data
Great communication skills.
Be willing to lean into any challenge, and take ownership for outcomes.
Be keen to learn from others and ready to give your best.

Benefits
Why you’ll love it here:

Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

6.) Senior Public Policy Manager - West and Central Africa

Location: Lagos

Job Summary

We are looking for a Senior Public Policy Manager to join Bolt's team and cover West and Central Africa. You will be the key point of contact for local teams, protecting the business from damaging legislation, regulation and administration at a national and regional level

Your daily adventures will include

Management and mitigation of political, regulatory and legislative risk
Design and execution of public affairs strategy including timeline for engagement with KPIs
Comprehensive stakeholder mapping: assist in-country business units with identifying key stakeholders among elected officials, civil servants, third party groups; ensuring that information is kept current
Message crafting and localization
Drafting of position papers, submissions, ‘leave-behinds’, consultation papers and oral advocacy materials, as required
Oral advocacy and effective representation of Bolt in meetings with stakeholders
Co-primary ownership of relationship with regulatory authorities in operational markets
Maintenance of relationships with 3rd party groups including NGOs, civil society groups, passenger, commuter and safety organizations
Representing Bolt in relevant industry associations
Establish effective relationships with policy-making and regulatory stakeholders in target markets
Instruct and manage consultant public affairs agencies, freelancers and legal counsel as required

We are looking for

At least 5 years of professional experience in a public affairs/ public policy capacity. You may not describe yourself as a lobbyist but you have worked in a professional capacity influencing and changing legislation, regulation and administrative procedure
This is a not a job for a career changer, nor for an enthusiastic amateur. The successful candidate is likely to come from working for an elected official or with a civil service department, regulatory agency, public affairs agency or might be an in-house in a public policy role, ideally in the tech or transport verticals
Experience of legislative and regulatory processes on a multi-jurisdictional basis
While not a communications or PR role, an understanding of how political developments impact the media cycle, and vice versa
Demonstrable successes in public affairs
The ability to work and create an advocacy agenda in accordance with a strategic governance framework
An excellent writer and communicator
The ability to relate public affairs activity to underpin the commercial operations of a business
Confident, articulate, organized, resilient
Educated to degree level, likely with some postgraduate
Formal legal training in advisory or litigation functions could be helpful but not a prerequisite. Transaction support lawyers, don’t waste your time
Good political networks in some operational markets in region are an advantage; ability to develop networks a requirement
Experience of and the confidence to represent Bolt to Cabinet level policy-makers
Business standard written and spoken English
Additional languages a distinct advantage

Why you’ll love it here:

Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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