Job Vacancies at Guinness (Ghana) – 3 Positions

Diageo is recruiting to fill the following positions:

1.) Net Revenue Management Manager
2.) Reserve Account Manager
3.) Demand H&S Specialist – Africa

As a global leader in beverage alcohol, our 200+ brands are part of everyday celebrations in over 180 countries. Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world.

Ever since Arthur Guinness took out a 9,000 year lease on a Dublin brewery, some 250 years ago, we became a business that is defined by the character of the people who work here. It took immense character from Alexander Walker to convince the captains of every ship in the port of Glasgow to take crates of Johnnie Walker to the four corners of the world. Today, nothing’s changed.

We’re proud to be more than 27,775 talented people. While they make our iconic brands ever stronger around the world, we help them go further than they thought possible. Diageo is where you’ll find a wide variety of personalities, experiences and perspectives, wherever you’re based in the world. It makes for a stimulating and rewarding working environment, where everyone can flourish.

See job details and how to apply below.

1.) Net Revenue Management Manager

For Diageo to achieve its ambitious growth and profitability agenda across the world, markets need to transform the way they develop, plan and execute their commercial plans.   There is a particular focus required on customer planning, customer performance management and revenue management to increase our current performance by delivering a sustainable balance of volume and price / mix growth that drives value for Diageo, our customers and their customers.

This role will elevate the importance of “customer”, and customer plans, to the same level as “brand” and brand plans have today.  Additionally, it will embed a holistic Net Revenue Management (NRM) approach within our company processes.

Our approach to NRM at Diageo aims to ensure we plan, execute and track to deliver a sustainable balance of volume, price and mix:

• Our products are optimally priced by channel & customer to drive revenue and shopper behavior goals

• Our pack & format architecture is structured to meet key consumption occasions and shopping missions across all channels; pricing & promo mechanics between pack types maximizes revenue and shopping behavior goals

• We are making choices about which parts of our portfolio to drive in which channels/customers to win profitable share (through distribution, assortment, and promotion investment decisions)

• Our trade spend investment is effective and efficient to drive desired shopping behavior goals and maximize revenue for Diageo and its customers

• Our trade terms structure supports our commercial strategy; we are making trade investment level choices based on this strategy

Role Purpose;

• Partner with local senior stakeholders to embed NRM ways of thinking and processes into the local market Planning and Business Performance Management routines, grounded in an analytical approach

• Act as a mini GM of a multi-functional team to develop and execute holistic business plans that drive a sustainable balance of volume and price mix growth using the outputs from NRM thinking and processes (including headline price, pack & format architecture, trade & portfolio mix, promo effectiveness and trade terms).

• Understand and make decisions based on trade-offs between market share, volume, sales, price /mix and profit.

• Maximize Program from a mix standpoint by holding DSM’s and Commercial Demand leads on account of what available credit of customers should purchase to maximize value.

• Help drive joint value creation conversations with our Customers by grounding our thinking in driving value for Diageo, our Customers and their customers based on shopper insights

• Partner with Global NRM to grow capabilities and share best practices

Top 3-5 Accountabilities;

• Develops and implements NRM Strategies, through partnering with other functions:

  • Deliver analytics-based NRM insights and align across functions (Brand, Finance, Customer Marketing, Consumer & Shopper Insights, Supply Chain, Sales, etc.) on key outputs and opportunities to exploit across the NRM levers.

  • Support the delivery of NRM workshops to share findings, gain input, and drive decision making

  • Support the creation of selling stories that positions Diageo as an expert in this space

• Overall performance management:

  • Understands the volume, price and mix drivers of NSV growth, using VMPC tools

  • Understands drivers of Win With 6 NRM KPIs

  • Participates in performance management forums and makes recommendations to course correct as needed

  • Partner with commercial planning/ finance/ marketing function to deliver robust AOP plans that will meet the price/mix targets

• Market context:

  • Evaluate the overall alcohol market in terms of size and growth trends. Consider breakdown by category/ brand / price tier/ key competitors

  • Evaluate Diageo’s performance within the market – understand differences in profitability between key brands/ categories/ channels/ customers

  • Drives multi-lens market analyses (5Cs: context, consumer, customer, competition and climate) for pricing opportunity identification and impact estimation

  • Co-ordinate with Cat Dev/ Marketing/ Shopper insights to consolidate already existing information in this space

• Headline price

  • Completes consumer price ladders and value chain analysis for priority SKUSs/ brands/ categories/ channels

  • Proposes pricing opportunities and develops pricing scenarios with Brand/Sales

  • Understands price elasticity by key SKUs & brands, and determines relevant price change recommendations

  • Estimates the impact on the Diageo P&L, customer/ distributor margins, and market share of pricing recommendations.

  • Monitors pricing execution (e.g., consolidate and create summary reports across accounts, channels, regions)

• Trade and Portfolio Mix:

  • Delivers recommendations on the correct assortment & distribution of products to meet key shopping missions and to win profitable market share

  • Understands drivers of trade up/ premiumisation/ different formats and impact on Diageo P&L and customer/ distributor P&L

• Promotional effectiveness:

  • Understands current allocation of promotional investment – by brand/ category/ customer/ channel and by promo mechanic/ seasonality

  • Understands the strategic purpose of the promotion – e.g. improve ROI, drive trial/ penetration, or drive basket size.

  • Identifies promo opportunities based on M&E analysis

  • Consolidates all promotional recommendations into “golden rules” or promo guidelines for the channel/ market

  • Coaches account managers on turning insights into actions and promo effectiveness strategy execution

  • Provides (analytical) support to sales function in promotion decisions and calendar optimization

• Trade Terms:

  • Understands where and how we invest our trade budget, and its evolution over time.

  • Develops proposals to allocate trade investment across channels and customers based on customer segmentation, NSV size and strategic importance

  • Identifies and prioritizes opportunities to align trade architecture to global standard, increase true conditionality and compliance, and move to Joint business planning (JBP) where possible

Qualifications and Experience Required

• Graduate degree in business or other discipline that requires quantitative knowledge

• Demonstrated professional and academic success (e.g., graduated top of class; consistently received top evaluations at prior job)

• 8-10 years of business experience, ideally some time spent in revenue management

• Ideally with experience in marketing or sales

• Understands the end-to-end value chain

• Leadership skills – demonstrated significant initiative, tenacity, and leadership in prior job

• Communication skills – able to interact with and persuade individuals at levels senior to him or her, as well as to actively participate in meetings and group discussions with individuals from various parts of the organization (e.g., sales, marketing, finance)

• Analytical and strategic skills – must be able to synthesize marketing and commercial information to draw insights and actionable recommendations (e.g., structure the problem, collect data, identify issues, and present results)

• Evidence of brilliant management of a P&L, demonstrable examples of balanced and effective investment decisions and market share growth, plus a history of in-flight Business Performance Management and course correction

How to Apply

Qualified and interested individuals should click on the button below to apply.

2.) Reserve Account Manager

• • Luxury spirits category is in growth, reflecting global trends for consumers to buy less but better quality. With a general trend toward premiumisation and limitations on volume growth within a mature market, premium brands are key to unlocking future value growth for the company.

    Our premium spirits range represent a strong growth and profit opportunity for Diageo and our Reserve customers, and there are ambitious targets in place for F20-25. There is a need to continue to build market share with competitive and effective trade and marketing strategies

    About the role?

    In the highly influential top-end On-Trade venues, which are the heartland of the premium spirits world, you will play a crucial role in building the status, equity and rate of sale of our brands through delivery of brand objectives. You will support our key accounts in order to deliver the profit, volume, sales driver and Diageo brand building objectives.

    Based in Accra you will be looking after some of Ghana’s most exciting venues, along with some key customer groups. You will play a key part in Ghana’s Reserve team, overseeing one of our most visible and highly adaptive territories.

    Top 4 functional capabilities for this role:

    Relationship management

    • Strong ownership of the senior customer relationship through effective negotiation, persuasion and conflict management/resolution skills

    • Skilled in developing customer collaboration and commitment at all stages of the value chain and ability to negotiate to achieve value

    • Creates the conditions for an amazing relationship with the customer through great cross-functional behaviors and ways of working

    Externally focused Commercial Strategy Development and execution

    • Uses strong understanding of external environment to drive the creation and execution of a clear and powerful commercial plans

    • Unlocks consumer and shopper insights to generate breakthrough performance

    • Champions compliance and ethics in business delivery

    Development and delivery of customer plan

    • Ability to understand customer requirements and match these to specific Diageo propositions

    • Makes proactive and reactive recommendations  in order to beat the competition

    • Highly analytical and curious, always looking for opportunity with the ability to search and spin proactively within and outside channel

    Brilliant Execution

    • Mastery in the deployment of programmes and tools that maximize sustainable profit for the territory including trade terms, pricing strategy & promotional effectiveness

    • Able to identify and prioritize highest value creating activities and role models RAPID approach to swift, effective decision making.

    • Effectively balances short and long term performance goals in planning, execution and evaluation of activity

    • Develop and execute consumer and customer JUBP with defined customers, aligning these to brand and channel objectives

    • Effective Time Management and ability to work autonomously at times on multiple projects or initiatives

    • Working closely with customers and internal stake holders to build Qtrly, half yearly, and annual business reviews as required

    • Ensure execution of trading terms

    • Drive and develop a high performing team culture, Embed capability training and coaching plans

    • Represent Brand Diageo professionally and authentically

    Qualifications and Experience Required:

    • College graduate with 4+ years of experience

    • Industry knowledge of premium brands within the liquor space

    • Strong commercial acumen to understand where best to invest brand/trade funds to maximise ROI

    • Highly skilled in fostering commitment through negotiation skills, resolving conflict and creating collaborative relationships

    • Good understanding of distributors, key customers and competitors: their businesses and their shoppers / drinkers

    • Passion for luxury goods marketing and understanding of marketing principles in this area (experience in luxury industry preferred)

    • Superior presentation and communication skills

    • Understanding of Ghana’s influential venues and reserve products is beneficial but not essential

    • Distributor experience/management a plus

    • Expected to be extremely self-motivated and goal-oriented

    • Strong organizational, communication and influencing skills are required

    • Experience in developing sustainable high performing teams or someone who passionate about the success of others and ready to lead into a leadership role (we take coaching of others seriously, so you will need to be a born leader).

    • Experience in building and executing robust field sales strategies

    • Outcomes focused individual with tangible results to back it up

    • Proven track record in recognizing commercial opportunities

    • Confident in handling variety of technology applications

    • Proven track record in delivery of commercial metrics and sale growth initiatives

    • Highly numerical with experience in development of profitable customer propositions

    • Comprehensive understanding of key commercial measures

    • Experience of engaging cross functionally and with senior leaders within organization

    • Understanding of productivity measurement and reporting systems.

    • An ability to build and leverage relationships with customers supported by proven negotiations skills capability

    • Good numerical ability and understanding of financial measures

    • Ability to structure and present compelling commercial arguments

    • Excellent verbal communication  and personal organizational skills

    Your approach:

    • Able to motivate and energise through vision and goals setting

    • Positive and with an abundance of energy

    • Relationship focused person

    • Commercially savvy

    • Strong values and integrity within a customer first approach

    • Ambitious and opportunistic

    Our commitment to inclusion and diversity:

    Diageo is committed to building a workplace culture that values inclusion and diversity. We actively promote the employment of people of diversity groups.

How to Apply

Qualified and interested individuals should click on the button below to apply.

3.) Demand H&S Specialist – Africa

Job Description :

From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.

Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.

Feel inspired? Then this may be the opportunity for you.

About the Role:

Reports to Health & Safety Programme Manager

Location is flexible and the role holder can be based anywhere in Africa.

Purpose of the Role:

The purpose of this role is to take the roadmap created by the H&S program managers and SME managers and lead all improve work, implementing at pace and in a standardized way. This role will focus specifically on the Demand organization in Diageo, including all offices, commercial business activities and all driving. The H&S specialist translates the Transform work and implements the global roadmap for IMPROVE activities, similar in all markets.

The role is key to assure Diageo processes globally via codified leading systems. The person in this role is a functional expert and part of the Global Team, yet works daily with a specific market / market to deliver codified IMPROVE projects throughout the world, based on the annual roadmap. Execution is at site level.

Key Accountabilities:

• Focus exclusively on Demand safety, now a consistent contributor to Diageo global KPI incident rates

• Work hand in hand with market teams to implement the ‘Improve’ agenda.

• Focus on driving on public roads, office safety and integrating Health, Safety and  into Commercial business DNA.

• Leads ‘Improve’ work with markets/regions.

• Empowered and enabled by Global, the person in this role is the custodian of policies, standards, ways of working, methods of analysis and KPIs for the market in question.

• Translate the ‘Transform’ deliverables and bring to markets/regions for execution

• Aligns annual implementation plans with markets including prioritization and resource requirements

• Deliver codified annual and 5 year roadmaps and focus on ‘Improve’ and not on ‘Run’.

• Brings clear roles and responsibilities to engagements with markets, and Supply Chain and Commercial Leadership Teams aimed at developing high quality solutions, implementing at pace in a standardized way.

Excellence in Supply Chain:

• Upholds Standards – The role holder will be expected to embrace the DIAGEO standards, apply them effectively in their role and adhere to them at all times.

• Performance Management – The role holder will understand the importance of KPIs in driving performance; know how to track their targets and correct as appropriate.

• Continuous Improvement – The role holder will be expected to be flexible and embrace change, continually looking for ways to improve everything they do.  They will use various continuous improvement tools and techniques to solve problems. They will also be expected to own the relationship with the following key external stakeholders: suppliers, contractors, external audit, external governmental agencies, key internal stakeholders

About you

We’re looking for an individual with strong interpersonal and influencing skills across different international cultures. Someone with the ability to influence, persuade/convince, compromise, build consensus and resolve conflicts.

The successful candidate will have experience of leading in a market, international or global environment with demonstrated and proven ability working as a H&S professional, within a commercial/office environment.

You will have a minimum of 10 years of senior industrial experience in Health & Safety; Preferably within a manufacturing environment and preferably in food/drink, pharmaceutical or energy sectors delivering a similar office and commercial programme with exposure to the following areas: Safety Leadership, Management influencing, Standards development, Systems & procedures implementation and Project management.

In addition, you will have a senior externally recognised Health & Safety qualification relevant to the role with a minimum of 5 years experience in the specific area of Demand Safety including offices, commercial, sales, day to day activities and driving on public roads.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

CHARACTER IS EVERYTHING

Worker Type :

Regular

Primary Location:

Portbell Brewery

Additional Locations :

Achimota Brewery, Dar es Salaam, Douala, Ikeja Brewery, KBL, Lagos HQ, O'Brien House, Sebeta, Waterfall

How to Apply

Qualified and interested individuals should click on the button below to apply.

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