British Council (Nigeria) Job Vacancies

Lagos, Abuja, Borno - Nigeria Posted 4 years ago Posted on Administration / Office / Operations, Government Agencies / Public Sector

The British Council is recruiting to fill the following positions:

1.) Operations Manager, North
2.) Grants Assistant
3.) Operations Planning Manager

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise.

We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

See job details and how to apply below.

1.) Operations Manager, North

Location: Abuja
Department: Exams
Contract Type: Locally Engaged
Duration: Indefinite
Pay band: 6

Role Purpose

The Operations Manager North will ensure exams operations meet demand, whilst maintaining customer service quality, exams integrity and compliance standards across our Abuja and Kano offices.
The postholder will have responsibility for the Northern part of Nigeria and will have oversight in areas outside of our main office locations.
This role is ultimately responsible for efficient and effective capacity, cost management, test day delivery. You will also guide and coach team members to meet operations and service delivery standards.
The role will work closely with commercial and business development colleagues in the geography.

Main Opportunities / Challenges for this Role

Setting up new operational ways of working to support the new Exams Operating Model, coaching and developing team members to delivery to a high standard and ensuring culture change is considered.
Upholding compliance standards and efforts to standardise across product and execute high quality exam delivery services for assigned geography
Implementing significant change, with regards to people, process and systems
Upholding a customer service culture

Requirements
Essential:

Relevant experience of overseeing production of goods/provision of services
Experience of planning and delivery in a fast-paced operational environment at a management level
Experience managing teams
Experience of delivery change and ensuring that new ways of working are embedded

Desirable:

University degree in any subject or relevant qualification
Experience working in Exams environment
Experience of leading on delivery of computer-based exams

Additional Information:

All applicants should have a pre-existing legal status to live and work in Nigeria.
A connected and trusted UK in a more connected and trusted world.

Remuneration
N8,106,740 per annum

Application Closing Date
7th March, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.) Grants Assistant

Location: Borno
Pay band: 4
Department: Business Delivery
Contract type: Locally Engaged
Duration: 1-year Fixed Term

Role Purpose

The purpose of this post is to support the Grants Officer in contributing to the effective co-ordination and management of the programme grant funds, in line with programme’s strategic direction and in line with client’s requirements.

Requirements
Essential:

University degree in any subject or relevant qualification
2 years of experience in Grants administration or equivalent combination of education and experience
Experience of supporting grants and internal stakeholders / external partners management
Experience of working as part of a successful team/function

Desirable:

Experience of working in a grant funded project
Experience of operating in a complex, multi-cultural context
Fluency in local languages of North East Nigeria.

Remuneration
N5,431,443 per annum.

Application Closing Date
28th February, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Additional Information: All applicants should have a pre-existing legal status to live and work in Nigeria.

3.) Operations Planning Manager

Location: Lagos, Sub Saharan Africa, NG
Department: Business Delivery Exams
Contract Type: Locally Engaged
Pay band: 6
Duration: Indefinite

Role Purpose

The purpose of this role is to plan and track exams capacity requirements against demand from 18 months out on a 12-month rolling basis to handover to Operations Managers for Resource Management and Test Day delivery.
The role will translate demand into capacity/resource requirements for venues, people and test materials to fully optimise operations and margins while maintaining service levels, maximising agility and ensuring contingency.
The Operations Planning Manager will also manage, monitor and review changes to plan reporting on requirements to fill capacity, effectiveness of planning and cost to serve.
This role will be required to manage country relationships and ensure counterparts across functions understand requirements and execute to plan on Test Day.

Requirements
Essential:

Relevant experience of identifying suppliers in a business environment
Experience of translating demand requirements to ensure capacity can be met to deliver operationally within a large business
Experience managing small teams or demonstrating management potential
Experience in third-party relationship management

Desirable:

University degree in any subject or relevant qualification
Experience of leading across a dispersed team within a single country

Additional Information:

All applicants should have a pre-existing legal status to live and work in Nigeria.
A connected and trusted UK in a more connected and trusted world.

Remuneration
N 8,106,740 per annum.

Application Closing Date
24th February, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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