Job Vacancies at Successors World Limited – 2 Positions in Ghana

Successors World Limited is recruiting to fill the following positions:

1.) Customer Service Officer
2.) Factory Supervisor (Steel)

See job details and how to apply below.

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1.) Customer Service Officer

A highly reputable firm requires the services of a Customer Service Officer to work directly works with customers to answer their questions and provide additional support where needed.

Key Responsibilities

• Act as the first point of contact for new and existing customers.
• Responsible for answering customer questions through a variety of means, such as email, or phone calls.
• Solve customer issues and escalate complex issues to the relevant departments as needed.
• Provide general customer support.
• Maintain and update customer records.
• Develop and sustain long-lasting relationships with customers.
• Assist the Sales Team in boosting sales and performance by setting up appointments or following up with customers after their first interaction with a salesperson.
• Follow communication procedures, guidelines and policies.

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Qualification Required & Experience

• Bachelor’s degree in Marketing, Business Administration, Business Management, or related fields.
• A minimum of 5 years in a customer service role.

Location: Accra

How To Apply For The Job

All qualified applicants should send CV directly to:

info@successorsworld.com

indicating the position title on the subject line of the email

Closing Date: 19 November, 2021

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2.) Factory Supervisor (Steel)

A highly reputable steel company requires the services of Factory Supervisor (Steel) to monitor the progress of construction projects and ensure compliance with construction safety regulations.

Key Responsibilities

• Possess the previous experience of working in a steel factory in Ghana, and understand the basic operating rules of the steel factory.
• Have practical experience in leading a team of more than 10 people, and it is very effective.
• Understand and adapt to colleagues from different cultural backgrounds.
• Inspecting Factory sites regularly to identify and eliminate potential safety hazards.
• Enforcing Factory safety rules to minimize work-related accidents and injuries.
• Handling Factory accidents in accordance with established accident protocol.
• Maintaining an accurate record of Factory employee attendance.
• Evaluating the performance of Factory employees and instituting disciplinary measures as needed.

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Qualification Required & Experience

• Diploma or Bachelor's degree in any engineering or management field.
• 5 years of experience in a steel company.

Location: Tema

How To Apply For The Job

All qualified applicants should send CV directly to:

info@successorsworld.com

indicating the position title on the subject line of the email

Closing Date: 19 November, 2021

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