Job Vacancies at Employment Solutions (Ghana) – 2 Positions
Employment Solutions is recruiting to fill the following positions in Ghana:
1.) Account/Audit Assistant
2.) Client Service Personnel
See job details and how to apply below.
1.) Account/Audit Assistant
Responsibilities
• Management of petty cash transactions.
• Controlling credit and ensuring debtors pay on time.
• Reconciliation of direct debits and finance accounts.
• Ensuring all payments amounts & records are accurate.
• Preparation of statutory accounts.
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• Participate in preparation of annual internal audit plan based on risk prioritization;
• Prepare audit programs and implement annual audit plans;
• Undertake risk based audits;
• Prepare reports, document findings and develop recommendations to address the identified issues and control weaknesses; agree on the timelines for corrective action with responsible managers;
• Maintain and regularly update a database of audit findings
Qualification Required & Experience
• HND/Degree with two years working experience.
Location: East-legon, Accra
How To Apply For The Job
Submit your application and cv to:
globalapply67@gmail.com indicating the position as subject of the e-mail.
Closing Date: 09 May, 2021
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2.) Client Service Personnel
Responsibilities
• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• provide pricing and delivery information
• perform customer verifications
• process orders, forms, applications and requests
• organize workflow to meet customer timeframes
• direct requests and unresolved issues to the designated resource
• keep records of customer interactions and transactions
• record details of inquiries, comments and complaints
• record details of actions taken
• prepare and distribute customer activity reports
• maintain customer databases
• manage administration
• communicate and coordinate with internal departments
• follow up on customer interactions
• provide feedback on the efficiency of the customer service process
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Qualification Required & Experience
• interpersonal skills
• communication skills- verbal and written
• listening skills
• problem analysis and problem-solving
• attention to detail and accuracy
• data collection and ordering
• customer service orientation
• adaptability
• initiative
• stress tolerance
• Diploma or higher
• 2 years work experience
Salary: GHC1800 – GHC 2300
Location: Dzorwulu, Accra
How To Apply For The Job
Submit your application to:
globalapply67@gmail.com indicating the position as a subject of the email
Closing Date: 09 May, 2021
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