🇳🇬 Job Vacancies @ Catholic Relief Services (CRS) – 3 Positions

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and nonchurch partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS has worked in Nigeria for more than 25 years.

We are recruiting to fill the following positions below:

1.) Deputy Chief of Party II
2.) Marketing and Communications Manager
3.) Human Resources Manager

Job Identification: 3000301
Location: Abuja (FCT)
Job Category: Chief of Party
Shift: Day

Job Summary

• As Deputy Chief of Party II you will provide overall management of and have responsibility for an area of the XXX project, and act on behalf of the Chief of Party as needed, including global representation to the donor to serve the poor and vulnerable.
• Your management and technical knowledge will ensure the delivery of high-quality programming and advance the position of CRS as a leading agency in (RESPECTIVE) field.
• As a senior leader you will proactively manage security and mitigate security risks.

Roles and Key Responsibilities

• Manage key aspects of the development, implementation and consolidation of the XXX project. Serve as a point of contact to DONOR as well as public, private and non-government stakeholders, when needed.
• Manager key functions of the project to meet donor expectations in terms of timely and quality results and budget.
• Contribute to ensuring coordination between program and operations leads.
• Contribute to ensuring the CRS program quality standards are adhered to per MEAL policy and procedures.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being.
• Provide coaching and mentoring.
• Strategically tailor individual development plans and complete performance assessments for direct reports.
• Contribute to the development of staffing plans and the recruitment process of senior staff.
• Manage and mitigate risk through monitoring national and regional issues that may impact staff and programming.
• Ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure the updating of such plans.
• Promote, uphold and model a commitment to the efficient use of agency and donor resources.
• Help ensure compliance with DONOR grants, including financial tracking and oversight of partner budgets, finance, administration and reporting to DONOR.
• Maintain relationships with key staff of consortium partner organizations.
• Contribute to coordination of the roles and activities of staff from other consortium member organizations in implementation in line with CRS partnership principles.
• Create and maintain proper conditions for learning.
• Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies.
• Identify performance gaps and training opportunities for CRS and partner staff and recommend trainings and technical assistance.

Basic Qualifications

• Master’s Degree in International Development, International Relations or a relevant technical area.
• 7 or more years’ relevant management and technical experience.
• 5 years experience managing donor funds, including multi country grants.
• Strong knowledge and experience in budget management.
• Recognized technical experience and qualifications in sector as demonstrated by peer reviewed publications, conference presentations etc.
• Demonstrated experience of successful management, including management of functions of complex, high-value, multi-activity projects, with complicated logistics.
• Staff management experience and abilities that are conducive to a learning environment. Experience coaching.

Required Languages:

• List languages required to perform the job

Travel:

• Include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to X %.

Knowledge, Skills and Abilities:

• Strong strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Team leadership abilities with diverse/multi-disciplinary teams. Coaching skills.
• Proactive, resourceful, solutions-oriented and results-oriented.

Preferred Qualifications:

• Experience engaging partners and strengthening partnerships. Knowledge of CRS partnership strategy a plus.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship.

Application Closing Date
29th November, 2022 (3:39 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
• CRS processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
• Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
• CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
• CRS is an Equal Opportunity Employer.

Job Identification: 3000285
Location: Abuja (FCT)
Job Category: Marketing and Communications
Shift: Day

Background

• CRS in Nigeria has grown exponentially with projects in the areas of agriculture, health and emergency response and recovery. There are more opportunities on the horizon in collaboration with our local partners.
• CRS will continue to work with traditional donors at the same time as exploring new linkages through cross-sector engagement (CSE) with government, private sector, universities, and research centers.
• These existing and new relationships require clear messaging on our expertise, innovations and how working together and sharing best practices will benefit the people we serve, the poor and vulnerable, as well as our partners through these new connections.
• To this end, CRS identifies the Marketing & Communications Manager position as a critical need to increase the agency’s profile throughout the country.
• CRS seeks to develop a targeted marketing and communications approach that is oriented towards securing additional program resources, building strategic partnerships and alliances, and promoting CRS’ contributions to the development of Nigeria and its partners.
• Through the Marketing & Communications Manager, CRS seeks to invest in internal and external country program communications, develop high quality communications materials for US media, and improve our positioning within the humanitarian community and donors.

Roles and Key Responsibilities
Marketing and Communications:

• Marketing Plan Development: The MCM will focus on developing, in close collaboration with the Monitoring Evaluation Accountability and Learning (MEAL) Coordinator and Business Development Specialist, a high-quality marketing and communications strategy to improve CRS Nigeria’s profile in the agriculture livelihoods, humanitarian and health program areas.
• Crafting Messages: The MCM, in collaboration with the relevant program team, will develop specific “pitches” tailored for each audience. These pitches will be finalized with HQ, regional, and/or country program staff before delivery.
• Marketing Materials: The MCM, in collaboration with the relevant teams, develop or update marketing materials (multi-media, print, posters, etc.) for various distribution and delivery methods. Develop briefing guides, feature stories, background statements, fact sheets, success stories, power point presentations, web releases and talking points that effectively transmit accurate and timely information about CRS in Nigeria.
• Resource Mobilization: In collaboration with the Business Development Specialist and the Leadership Team, refine or develop program communication strategies to best position CRS Nigeria to gain a competitive advantage with funder. This includes being in close contact with communication representatives of institutional funders to regularly provide stories, photos, and communication reports as required, as well as ensuring CRS Nigeria’s compliance with donor’s branding and marketing requirements.
• Media Relations: Under the direction of the Country Representative (CR) and Regional Communications Officer, manage media relations.
• Social Media: Act as the focal point for the CRS Nigeria Facebook account, posting Facebook country program updates 1-2 times per week. Generate ideas for FB posts, write the posts, seek approval for posts and schedule the posts. Ensure photographs meet standards for branding, photo credits and archiving; respond to any comments or messages on the page, if needed. Lead social media campaign partnerships as required and lead/support social media led SBCC campaigns. Access metrics including impressions, reach, conversion rates, growth rate and engagement. Additionally, be the focal point for generating CRS Nigeria content for HQ’s global SM.
• Representation & Networking: Support the planning and coordination of events, missions, VIP visits, under the leadership of the CR. Keep informed of initiatives and programmatic directions in the international and national NGO community in Nigeria. When requested by the CR, attend national and international organization events to represent CRS and its programs. Assist in coordinating HQ and donor delegations to CRS programs.
• Knowledge Management: In collaboration with specific members of the programming team, document SPA-based operational research, case studies and innovative practices for dissemination both inside CRS and to identified donors, government, private sector entities and other development and humanitarian actors. Oversee creation and management of effective web-based platforms for knowledge collection and dissemination and act as content manager of the platforms. Archive photos, video, fact sheets, training materials and other communications documents on CRS’ SharePoint site or other format and ensure they are accessible to program staff in a timely way.
• Internal Communications: develop high quality monthly newsletters in coordination with CRS staff to communicate CRS work to donors, Bishops and internally for CRS staff. Help conceive creative ideas and direction, working with writers and photographers/graphic designers within and outside the organization.
• Events Management: coordinate and organize major events for CRS programs and partners, including project launches, major donor visits and anniversary events. The MCM may be assigned to assist partners in organizing key partner events.
• Brand Management: Ensure that all project communications are appropriate for CRS’ strategy, identity and the changing operational environment in Nigeria, including but not limited to CRS’ project sites, project documents, video and visual pieces, media products. Take leadership in ensuring that all project communications are consistent with CRS’ branding and publications guidelines, global best practices and donor requirements.
• Training and Capacity Building: Facilitate and coach relevant CRS Nigeria staff and partners on best practices in marketing and brand management.
• Reporting Activities: Keep CRS’ Regional Information Manager, based in Dakar, regularly updated on key communications events, programmatic developments, success stories, high-profile visits, and the similar for onward communication to CRS/HQ and potentially the US Media.

Supervisory:

• Draft scopes of work and provide supervision to field level CRS and partners staff as required.
• Consultants for events management, photography and videography

Basic Qualifications (BQs)

• Minimum of Master’s Degree in Communications, Journalism, or related studies; experience in INGOs or UN preferred
• Minimum of five years’ experience working in development and relief programs or business on marketing and communication activities
• Ability to work with stakeholders on multiple levels including government agencies, non- governmental organizations, donors, media groups, religious groups (Catholic, Muslim, etc) and CRS staff
• Proven inter-personal skills and ability to influence through communication
• Demonstrable track record of successfully disseminating information to a variety of target audiences
• Capacity to plan, coordinate, organize and schedule and deliver outputs to a specified deadlines.
• Visual literacy and visual communication competencies and skills in publication design
• Experience with managing organizational social media accounts, especially Facebook.
• Understanding of major issues of international development and donor assistance
• Flexibility to work both in a team and independently
• Cultural sensitivity, patience and flexibility
• Demonstrated personal accountability and driven to serve others
• Understanding of and experience with faith-based organizations, local church structures, and accompaniment and capacity-building principles in local partnerships highly desired
• Ability to travel nationally and internationally as required
• Excellent English language oral and written communication skills
• Highly proficiency in Microsoft Office applications and desktop publishing skills
• Experience in Adobe Indesign is strongly desired
• Proven organizational skills and ability to manage multiple tasks simultaneously
• Mature disposition in appropriately managing sensitive situations
• Nigerian nationals only

Preferred Qualifications:

• Experience in Adobe Creative Suite, especially InDesign, is strongly desired.

Supervisory Responsibilities:

• None.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship.

What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

Application Closing Date
30th November, 2022 (11:52 AM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
• Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
• All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
• CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
• EOE / M / F / D / V - CRS is an Equal Opportunity Employer. (For all US and International positions).

Location: Borno
Supervisory Responsibilities: HR Officers

Job Summary

• You will partner with the Country Program (CP) Senior Management Team to provide overall strategic Human Resources (HR) direction for the CP in support of high-quality programs serving the poor and vulnerable.
• You will analyze and anticipate HR programs, services, and operations needs and challenges in the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration and introduce improvement solutions.

Roles and Key Responsibilities

• Manage HR processes and activities to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
• Provide professional HR advice and coaching to managers, staff, and partners on daily HR issues, especially in regards to recruitment, performance management, and employee relations.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
• Lead training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for CRS staff and partners.
• Ensure staff retention strategies reflect competitive and equitable compensation and benefits and a work environment that fosters staff engagement, empowerment through proper supervision, and personal and professional growth.
• Monitor the culture to ensure staff actions reflect CRS guiding principles, where dignity, diversity, community, and rights and responsibilities of all staff are valued. May serve as the CP focal point for Code of Conduct & Ethics and contribute to ensuring adherence and accountability to Safeguarding policies.
• Act as the CP’s key point of contact, internally and externally, on all HR-related matters. Represent the organization in forums related to HR management issues to stay abreast of standards, local laws, and industry best practices and to maintain peer contacts.
• Oversee record keeping through personnel files and/or Inisght that adheres to required CRS, donor, and local law regulations. As needed provide analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.

Basic Qualifications

• Bachelor’s Degree in Human Resources Management or Business Administration required. Master’s degree in HR Management, Business Administration or Organizational Development preferred.
• Minimum of five years work experience in HR, preferably with an International or local NGO, with at least three of these years managing an HR function and strong knowledge of HR best practices and standards.

Knowledge, Skills and Abilities:

• Strong relations management abilities. Ability to relate to people at all levels internally and externally.Strategic in how they approach each relationship.
• Excellent strategic and analytical skills with ability to make sound judgment and decisions
• Very good planning, monitoring and organizational skills
• Able to maintain confidential information
• Proactive, resourceful, solutions oriented and results-oriented
• Strong customer service orientation with excellent communication, interpersonal and negotiation skills.

Preferred Qualifications:

• Additional education may substitute for some experience.
• Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
• Staff management experience.
• Strong experience in presenting, facilitating, and coaching on HR topics.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
• Required Languages - List languages required to perform the job
• Travel - Must be willing and able to travel up to 30%.

Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship.

Application Closing Date
24th November, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Nigerian Nationals Only.
• All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
• CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
• CRS is an Equal Opportunity Employer.
• Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
• Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.