Job Vacancies @ MTN Nigeria

Lagos, Nigeria Posted 2 years ago Posted on Advertising / Social Media / Marketing / PR, Customer Service

MTN Nigeria is recruiting to fill the following positions:

1.) Senior Manager - Mobile Advertising, Enterprise Business
2.) Manager - Channel Development, Enterprise Business
3.) Manager - Mobile Advertising Operations, Enterprise Business
4.) Specialist - Customer Value Management Operations, Commercial

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

See job details and how to apply below.

1.) Senior Manager - Mobile Advertising, Enterprise Business

Job Identification Number: 1504
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 3H
Reports To: Chief Enterprise Business Officer
Division: Enterprise Business

(adsbygoogle = window.adsbygoogle || []).push({});

Description

Develop, plan and execute mobile advertising business plan and strategy
Create mobile advertising service roadmap based on industry trends using owned and third-party inventories
Lead brainstorming sessions with team members to cultivate ideas for new advertising campaign concepts, new inventories and design elements
Consistently manage and oversee advertising campaigns to ensure they are engaging customers and bringing in results
Identify opportunities to drive value to existing and new customers across identified segments of the market
Develop a competitive pricing approach to generate agreed margins for propositions under the Mobile Ads category
Identify trends and insights and optimize customer spend and performance based on the insights
Oversee the design and content of an advertising campaign to ensure it meets the needs of the target audience
Collaborate with clients to determine the goals of advertising projects and strategizing plans to meet those goals
Identify critical conversion points and drop off points and optimize owned and 3rd party inventories
Evaluate emerging technologies in the advertising space and create growth strategies
Provide thought leadership and perspective for advertising where appropriate
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

First Degree in Marketing, Business Administration or any related discipline
MBA or Masters is an added advantage
Fluent in English

Experience:

9 - 17 years’ experience which includes:
- Manager track record of 6 years or more; with at least 4 years’ experience in telecommunications, digital marketing, digital product management, content management
- Proven experience in digital marketing, particularly within the telecommunication industry
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
- Solid knowledge of marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
- Working knowledge of ad serving tools
- Knowledge and strong Experience in Digital Advertising Business
- Good B2B sales experience, Digital sales experience will be advantageous
- Hands on experience in managing and implementing digital products and initiatives
- Project Management experience will be advantageous
- Deep understanding of the digital ecosystem, players, business models and industry related best practices
- Understanding of emerging markets and trends
- Abreast of global mind-set and best practice.

Application Closing Date
11:59 PM; 25th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

(adsbygoogle = window.adsbygoogle || []).push({});

2.) Manager - Channel Development, Enterprise Business

Job Identification Number: 1512
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: General Manager Enterprise Sales
Division: Enterprise Business

Description

Drive revenue growth across Enterprise Business channel ecosystem
Drive value and innovation through the partner ecosystem based on shared functions between partnerships and channel management – contracting, partner on-boarding, governance and SLA management
Define KPIs and agree on SLAs with SME Sales Agencies (SSAs) and other retail outlets
Review compliance to SLAs by channel partners
Serve as a primary liaison between SSAs, Retail Outlets, Online Channel Partners and MTN internal teams
Ensure delivery of trainings to sales agents and Frontline sales teams on MTN Enterprise products and solutions
Ensure sales agents are provided with tools-of-trade, branded T-shirts, Face caps, contract lines etc
Ensure creation of user accounts on Enterprise Partner Portal for SME Sales Agencies/Partners
Ensure creation of user accounts on SME App for SSAs’ field agents and Frontline Sales teams
Monitor and review sales performance across channel ecosystem
Provide periodic reports on sales and segmentation updates by field sales teams and Frontline teams across MTN retail outlets
Establish productive and professional relationships with all channel partners with the view to increase sales of Enterprise business Fixed, ICT and Mobile services in the assigned territories
Manage the implementation of sales commissions, incentives and recognitions/awards
Ensure working synergy between Channel Partners and Customer Support, Tele-sales, Finance, TP Ordering, Logistics and other internal units
Ensure Channel Partners support Enterprise Business promotional activities
Provide support to SSAs in order to ensure effectiveness of ordering process
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

Minimum of University Degree in any related discipline
Masters degree in Business Administration will be an added advantage
Fluent in English.

Experience:

6 - 13 years’ experience which includes:
- Minimum 5 years in a sales role
- Prior experience managing indirect channels sales operation within telecommunications and or FMCG sector
- Good knowledge of business and data analytics
- Proven written and oral communication skill

Application Closing Date
11:59 PM; 25th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

(adsbygoogle = window.adsbygoogle || []).push({});

3.) Manager - Mobile Advertising Operations, Enterprise Business

Job Identification: 1505
Location: Victoria Island, Lagos
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Mobile Advertising
Division: Enterprise Business

Description

Direct and coordinate MTN Mobile Advertising sales activities
Track and analyze sales statistics based on key quantitative metrics
Develop a healthy pipeline of mobile Ads sales opportunities enough to achieve business targets
Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules
Develop and initiate plan to improve sales target and productivity
Identify, source, contract and manage sales partners to sell advertising space on behalf of MTN
Develop and coordinate the digital advertising sales contracts
Collaborate with clients to determine the goals of advertising projects and strategize plans to meet those goals
Consistently manage and oversee advertising campaigns to ensure they are engaging customers and bringing in results
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
Evaluate emerging technologies in the advertising space and create growth strategies
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

First Degree in Marketing, Business Administration, or related fields
Fluent in English.

Experience:
6 - 13 years’ experience which includes:

5 years of industry sales experience
Proven track record of executing multiple tasks in a result driven organization
Extremely strong verbal and written communication skills
High-level proficiency with MS Office programs
Self-starter, highly motivated to excel under minimal supervision.

Application Closing Date
25th August, 2022 (11.59pm).

How to Apply
Interested and qualified candidates should:
Click here to apply online

(adsbygoogle = window.adsbygoogle || []).push({});

4.) Specialist - Customer Value Management Operations, Commercial

Job Identification: 1515
Location: Victoria Island, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Value Management
Division: MoMo Payment Service Bank

Description

Configure & implement CVM & BTL campaigns
Monitor and track campaign performance over campaign lifecycle
Manage the execution of Campaign Management calendar
Utilize both inbound and outbound campaign management platforms for the purpose of campaign execution, deployment and evaluation
Perform test & UATs for the new BTL offers
Responsible for developing and executing Below The Line campaigns with the aim of generating incremental revenue and reducing churn on the network
Manage the implementation and tracking of marketing campaigns
Write, edit and proofread campaign scripts to ensure the best and effective marketing communication is achieved to drive campaign uptake and improved campaign success rate
Analyze outbound and inbound campaign results and propose recommendations to the business based on campaign performance
Take ownership of the Go to market process, ensuring all processes and customer journeys are designed and followed
Design monthly campaign calendar and campaign plan for execution ensuring timelines are met and targeting is in line with strategy
Manage the Campaign Management systems and channels
Perform Customer Lifecycle Management activities that translate into elongated customer life cycle based on CVM requirements
Demonstrate broad understanding of campaign management systems & channels for better performance of MoMoPSB’s BTL activities
Interface with segment managers to understand their campaign needs and reflection on the campaigns’ plan
Liaise with Product development team to contribute to development of product features and solutions leveraging customer data and trends
Liaise with vendors responsible for managing systems/tools/capabilities within CVM for campaign management
Contribute and participate in campaign idea generation meetings.

Requirements
Education:

First Degree in any related discipline
Fluent in English.

Experience:

3 - 7 Years' experience including:
- Experience in Database in telecommunications or financial services industry
- Experience in developing test design, significance testing, establishing error ranges, and key success metrics.
- Expertise in experimental test design
- Experience with major campaign management platform(s) within telecoms or financial services industry
- Demonstrable reporting & analytical skills
- Proven understanding of customer data analysis

Application Closing Date
25th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online