Job Vacancies @ Meta Nigeria (Formerly Facebook) – 5 Positions

Location: Dublin, Ireland

Job Description

• Our team is seeking a solutions-oriented, data-savvy Market Specialist who is passionate about providing a great support experience for our community of users.
• You will work with the Sub-Saharan Africa market team to review content reported for potential abuse, resolve user account issues, improve the overall support experience for that market, as well as solve thematic global issues.
• You will be part of a data-driven analysis culture and will also help scale our operations by optimizing and automating processes, solving problems and, most importantly, helping to prevent them. This position is full time and is based in our Dublin, Ireland office.

Responsibilities

• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users in Nigeria
• Liaise closely with our vendors to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions
• Collaborate with cross-functional teams to improve our processes and tools being the Subject Matter Expert
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards
• Investigate and resolve issues that are reported on Facebook such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material
• Analyse key metrics to improve our operational workflows
• Independently deliver solutions for key experience issues through effective problem solving and project management

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Minimum Qualifications

• Bachelor's Degree or 1+ years of professional experience within an operations environment
• Fluent written and verbal communication skills in English
• Fluency in written and conversational Igbo, demonstrable ongoing connection with the community in Nigeria and detailed knowledge of its culture and common practices
• Preferred Qualifications
• Technical and data skills such as Excel and SQL OR experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Fluency in Yoruba or Hausa are a plus

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Dublin, Ireland

Description

• Every day, people come to Facebook to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Facebook’s Global Operations team exists to help them.
• Within Global Risk Operations, GO Markets’ goal is to reduce bad experiences for people—including businesses and advertisers—who use Facebook. We analyze global, local, and language-based trends and nuances and collaborate with other Facebook teams to make changes that help people form stronger, more meaningful connections using our platforms.
• Market Specialists work collaboratively to create a safe environment for both users and businesses from their country on Facebook and Instagram. They do this by using their deep and current understanding of social, political and historic events impacting the community they support.
• Our team is seeking a solutions-oriented, data-savvy Market Specialist who is passionate about providing a great support experience for our community of users. You will work with the Israel Markets team to review content reported for potential abuse, resolve user account issues, improve the overall support experience for that market, as well as solve thematic global issues.
• You will be part of a data-driven analysis culture and will also help scale our operations by optimizing and automating processes, solving problems and, most importantly, helping to prevent them.

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Responsibilities

• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users in Nigeria
• Perform expert review of high-risk and escalated content (incl. content that may be graphic and objectionable) and ads on Facebook and Instagram against a set of guidelines called the Community Standards.
• In the unlikely event that the continuity of our business or elements of our business are at risk, a Market Specialist will be requested to support with the moderation of additional content (incl. content that may be graphic and objectionable)
• Analyse data that comes out of such reviews and transform information into valuable operational insight for the community they support
• Identify opportunities to improve the efficiency or effectiveness of the support provided to users/businesses based on their analyses.
• Identify country, language and cultural insights and work with a host of teams across Facebook to inform actions that will create a safe environment for users from Nigeria.
• Provide regular enforcement feedback to our vendors who moderate content on an everyday basis.
• Collaborate cross market and cross org to understand impact of potential changes (e.g. product or policy changes) on wider community.
• Understand, identify, and mitigate risks toward user & business on-platform by analysing events and trends on and off-platform.
• Develop and share subject matter expertise across areas of safety abuse and/or account support at global level.

Minimum Qualifications

• Bachelor's Degree and/or Master's
• 1+ years of professional experience within the operations, policy, consulting, project management or analytics environment
• Strategic thinker with strong analytical and creative problem-solving skills
• Working knowledge of Nigeria and native fluency in Yoruba are essential to translate and appreciate language nuances on our platform to support our community of users

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Preferred Qualifications:

• Technical and data skills such as Excel and SQL OR experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Fluency in Hausa, Fulani or Igbo are a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Job Description

• The New Product Experimentation (NPE) team’s mission is to build products that matter to the world. We are an organization of passionate and talented builders focused on developing a pipeline of new applications and experiences that can change people’s lives and everyday experiences.
• We are looking for a Software Engineer versed in building mobile apps on both the iOS and Android platforms.
• You will be responsible for architecting and building applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Work closely with product teams to build new and innovative application experiences for Android and iOS mobile platforms
• Build spec-perfect, performant products across both iOS & Android mobile platforms
• Leverage native APIs for deep integrations with both platforms
• Maintain code and write automated tests to ensure the product is of the highest quality
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

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Minimum Qualifications

• Demonstrated experience driving change within an organization and leading complex technical projects
• Extensive experience building React Native applications for Android & iOS
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Expertise of working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio/IntelliJ
• Understanding of GraphQL query language and core concepts
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest or Mocha
• Start up experience, creative, scrappy, high attention to detail, and extreme interest in craft.

Preferred Qualifications:

• Experience building natively Android.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Job Description

• New Product Experimentation (NPE) is a community of entrepreneurs at Meta building new experiences that will meaningfully improve people’s lives. As a Founder in NPE, you have a vision for the future and the irrepressible desire to realize it.
• Your aim is to build products that meaningfully improve people’s lives, whether by solving important social issues or delighting them as they go about their day. You should be adept at taking calculated risks and ready to launch, fail, and iterate quickly.
• This is a unique opportunity to join Meta with a significant amount of freedom to create new products at massive scale.
• You’ll have access to our resources to build with the ambitious intention of one day seeing your product grow to stand alongside Facebook, Instagram and WhatsApp. And whether your background is in product management, engineering, design or something else, you’ll enter an internal community of leaders who share a similar entrepreneurial mindset.
• Our ideal candidate has the ability to lead a small, multidisciplinary team, ideate and build a product from scratch, and bring key executive stakeholders along on the journey. We are most interested in individuals who are:
  • People-inspired: You have the ability to spot and find unique people insights. You leverage data and qualitative and quantitative research to determine the desirability and feasibility of your ideas.
  • Visionary and strategic: You have the ability to articulate a future vision and a strategy and to drive alignment with executives. You have the ability to bring others along with inspiration, clear communication and deep listening skills.
  • Team builders and servant leaders: You have demonstrated the ability to build, scale and manage strong, complex teams. You are a known talent magnet and have experience in quickly recruiting best-of-class talent and developing them into a high-functioning team.
  • Self-aware and humble: You have a growth mindset which means you are open to constant coaching and feedback. Deep self-awareness is demonstrated by your experience and stories of resilience and grit.

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Job Responsibilities

• Lead the ideation, technical development and launch of innovative products
• Establish a shared vision based on a strong market thesis
• Integrate usability studies, research and market analysis into product requirements
• Define and analyze metrics that inform the success of products
• Understand Meta’s strategic and competitive position and deliver products that are recognized as best in the industry
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Minimum Qualifications

• 8+ years of experience in building technical architecture for digital consumer products, product management or product design & prototyping
• Relevant experience in taking a novel idea from concept to delivering a new consumer product
• 8+ years of experience working collaboratively with different functions, including product, engineering, design, marketing, data science and user research teams
• Experience with Senior people management, team development, recruiting and team building
• Experience in using lean and / or agile methodologies to test and build Organizational and analytical experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Job Details

• The Policy Communications Managers key role will be to support a wide variety of press-facing policy issues across Sub-Saharan Africa.
• You will need to understand the complex multi-country media environment, our policies, the social debate around our platforms and the cultural context of multiple countries.
• You will be part of the Sub-Saharan Africa Communications team and work closely with the EMEA Policy Communications team and country policy teams to communicate the companies position on some of the most interesting tech related policy issues of our time, including privacy, safety and security, freedom of expression, the impact of the Internet on economic growth, cybersecurity and new opportunities for democratic engagement.

Responsibilities

• Manage policy related press issues for the region
• Work closely with country comms and policy teams to tackle issues and build proactive communications moments that advance the company’s position on key policy areas
• Counsel cross-functional partners on communications considerations for policy changes, product updates and other announcements that will impact the SSA region
• Draft statements and messaging
• Train and brief spokespeople on policy issues
• Distill complex policy concepts into plain language for press and the broader community across the region.

Minimum Qualifications

• Significant and relevant experience of working on complex, high-profile press-facing issues
• Understanding of press, politics and political structures across the region
• Superb English verbal and written communications skills. Fluency in English is required with additional African languages a plus
• The successful candidate must be located in the Africa region, Kenya, Nigeria or South Arica.

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Preferred Qualifications:

• Team player with strong project management, decision-making and negotiation skills
• Excellent judgment, excellent communication and persuasive skills, creativity, perspective, the ability to work with minimal supervision in a dynamic environment
• Self-starter that with a desire to tackle hard issues
• Excellent writer and communications skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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