Job Vacancies at Ericsson Nigeria – 3 Positions

Location: Lagos, Nigeria

About this Opportunity

• We are now looking for a Cloud Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
• The Support Expert typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.
• As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to travel internationally and work in different cultural environments. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
• Working as a Support Expert will require a broad knowledge within telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

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What You Will Do

• Customer Service Request handling.
• Provide preemptive solution to stabilize and optimize customer network
• Perform remote and on-site troubleshooting in customer network
• Handling of dedicated support.
• Provide regular progress updates in the support system for each assigned support issue.
• Software Update Management (SUM) handling.

You Will Bring

• Education: Bachelor's Degree or above in Telecommunication, Computer Science, Computer Networking etc.
• Min years of experience: 6 - 7 years experience on telecom or IT company
• Domain experience on some or all: Virtualization, Cloud technologies (e.g., OpenStack), Linux OS knowledge, DB knowledge, TCP/IP networking concepts and packet analysis, HDS/infrastructure competence.
• Red Hat Openstack Knowledge is a plus
• Deep Knowledge of Linux including extensive Hands on and Administration to ensure customer satisfaction with the performance of installed systems by successful handling and reporting of all technical problems.
• Software Defined Networking (SDN) is a plus
• Experience in Cloud Operation based on Openstack and SDN is a plus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Lagos, Nigeria

About this Opportunity!

• Mobile Money Business Analyst role is accountable for design and ownership of Mobile Money common core solution in Nigeria.
• This role will support to design solutions and take a role of solution architect in delivery projects! You will engage Ericsson Business Area counterpart to ensure solution is aligned with Ericsson Wallet Platform product best practices and roadmap!

What You Will Do

• Work closely with customer to build a solution based on the received demands and requirements documentation
• Organize Requirement capturing workshop to ensure all business requirements are gathered as input towards Quick study execution by respective R&D organizations.
• Support Account Manager and Deployment manager in communication of quarterly deployment plan
• Communicate regularly Ericsson Converged Wallet platform roadmap for OPCO specific use cases.
• Support HUB MFS Manager to build OPCO Deployment Plan.
• Builds HLD/LLD and ensures sign off from MTN respective stakeholder as part of Demand Technical Governance.
• Educate OPCOs counterpart on MTN MoMo Platform Service catalog and available and planned use cases.
• Regular gap analysis of use cases and capabilities based on Service catalog versus what is being used to identify growth opportunities and that are not generating revenue or usage is showing constant decline trend.
• Ensure proper routing of demand requests through demand management process, enablement request process or Service Request (MS).
• Responsible for value and technical outcome of the demands.
• Support Head of Mobile Money technology.

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Requirements
You will bring:

• Minimum Experience in Fintech/Mobile Money and EWP 5+ years
• Experience in Mobile Money Solution Architecture and design of use cases 4+ years
• Previous BSS or adjacent areas' experience required
• Leadership skills with focus on team performance.
• Result oriented with customer first demeanor.
• Can handle stressful and ambiguous situations
• Superb communication skills in written and spoken English
• Self-motivated with strong drive and initiative, collaborative, relating and networking
• Track record as a leader and the ability to work independently preferably with a well-established contact network
• Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Req ID: 658017
Location: Lagos, Nigeria

Job Description

• We are now looking for an Integration Engineer to analyze, prepare, implement and verify the configuration and integration of a node, network and/or system.
• Your scope of work could include the scenarios of introduction, upgrade expansion, functionality and capacity. Your work will in part form our customer legacy.

What you will do

• Support pre-sales activities, including pre-studies
• Plan the implementation of the product configuration / integration work
• Execute product configuration
• Execute integration and migration work
• Prepare system test, module test and accept test
• Work to identify and drive improvements
• Post project activities
• Understand technical E2e
• Execute test
• Script & code
• Have knowledge sharing and collaboration skills

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Qualifications
You will bring:

• Education: Academic degree, minimum on bachelor level, (IT, Telecom)
• 4 - 6 years experience of deploy system test and lead testing activities
• Demonstrated ability in the domain experience: (GSM RAN, WCDMA RAN, LTE RAN, OSS, ENM etc.)
• GSM/UMTS and LTE integration and configuration experience
• Coding & innovating
• Applying expertise & technology
• Analytical learning and researching skills
• Delivering results & meeting customer expectations
• You will need excellent planning and organizing skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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