Moniepoint is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.
Moniepoint Incorporated (formerly TeamApt Inc.) was founded with the vision to create a society where everyone experiences financial happiness. We are the parent company of TeamApt Limited, a Central Bank of Nigeria(CBN) licensed Switch and Processor, and Moniepoint Microfinance Bank, a CBN-licensed Microfinance Bank.
We are recruiting to fill the following positions below:
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
As an Analyst, Sanctions & Watchlist Compliance, you will contribute towards ensuring compliance with applicable sanctions regulatory requirements.
This role will ensure effective implementation of Moniepoint’s Sanctions Program in close coordination with the Monitoring Officer.
Responsibilities
What You’ll get to Do:
Contribute towards the implementation of the strategies, policies, and design procedures for Moniepoint’s Sanctions Program.
Manage the Watchlist (Sanctions, PEP, Adverse Media) Screening program globally.
Ensure customers are screened and dispositioned against list updates in a timely manner.
Work with the Reporting Officer to ensure any necessary sanctions-related reporting to regulators is filed in a timely manner in accordance with regulations.
Escalate PEP and negative news related matches to relevant stakeholders for review and action.
Monitor, evaluate, and report on the effectiveness of global and regional sanction compliance policy, procedures, processes, systems, and technologies, making recommendations for improvements and implementing necessary changes.
Track various sanction and watchlist compliance monitoring metrics, key performance indicators, key risk indicators, and key control indicators to ensure consistent framework, standards, and risk tolerances are followed across regional jurisdictions.
Facilitate consistency in screening across jurisdictions.
Requirements
To succeed in this role, we think you should have:
Bachelor’s Degree in Financial Management, Finance, Accounting or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field.
Minimum of 2 years of experience in Sanction Compliance Programs, preferably in banking.
Knowledge of sanctions requirements globally.
Excellent analytical, problem-solving, and decision-making abilities.
Effective communication and presentation skills, with the ability to influence and collaborate with stakeholders
Experience with sanctions and other name screening systems and technologies
As an AML/CFT/TFS and Transaction Monitoring Officer, you will contribute towards ensuring compliance with applicable sanctions regulatory requirements.
This role will ensure effective implementation of Moniepoint’s Sanctions Program in close coordination with the Business Partner for Products and the Chief Compliance Officer, inclusive of a robust control environment.
Responsibilities
What You’ll get to Do:
Contribute towards the implementation of the strategies, policies, and design procedures for Moniepoint’s Sanctions Program.
Manage the Watchlist (Sanctions, PEP, Adverse Media) Screening program globally.
Ensure customers are screened and dispositioned against list updates in a timely manner.
Ensure all products and services are effectively screened against watchlists and dispositioned in addition to providing a risk assessment and guidance when launching new products to ensure product compliance with screening requirements.
Ensure any necessary sanctions-related reporting to regulators is filed in a timely manner in accordance with regulations.Provide strategic sanctions related advisory to the business.
Escalate PEP and negative news related matches to relevant stakeholders for review and action.
Monitor, evaluate, and report on the effectiveness of global and regional sanction compliance policy, procedures, processes, systems, and technologies, making recommendations for improvements and implementing necessary changes.
Track various sanction and watchlist compliance monitoring metrics, key performance indicators, key risk indicators, and key control indicators to ensure consistent framework, standards, and risk tolerances are followed across regional jurisdictions.
Facilitate consistency in screening across jurisdictions.
Establish and maintain strong relationships with internal stakeholders with relevant subject matter expertise to stay updated on global and regional compliance regulations, best practices, and emerging trends.
Collaborate with cross-functional teams, including Legal, Professional Services, Risk Management, and Operations, to drive Sanction Program initiatives, resolve issues, implement controls, and suggest enhancements.
Ensure appropriate escalation of identified compliance issues to relevant stakeholders and senior management.
Requirements
To succeed in this role, we think you should have:
Bachelor’s Degree in Finance, Accounting, Economics, Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field.
Minimum of three of experience in a leadership and oversight role over Sanction Compliance Programs, preferably in the banking sector.
Knowledge of sanctions requirements globally.
In-depth knowledge of risk-management principles and procedures.
Excellent analytical, problem-solving, and decision-making abilities.
Effective communication and presentation skills, with the ability to influence and collaborate with stakeholders
Experience with sanctions and other name screening systems and technologies
Experience in change management, such as list management governance.
Ability to navigate complex regulatory environments and adapt to changing regulations.
Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS), CAFCA are highly desirable.
We are looking for an Application Technical Support Engineer to provide enterprise-level assistance to our production applications and services.
You will be responsible for the stability, integrity, and operation of our production applications by supporting, monitoring and driving optimizations while also providing root cause analysis with recommendations for improvements.
You will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.
Responsibilities
What You’ll get to Do:
Provide tier two application support to production systems and identify any issue in production.
Taking ownership of customer issues reported and seeing problems through to resolution.
Collaborate with product and engineering teams to fix bugs.
Participate in regular rotations for weekday and weekend on-call coverage, providing emergency support to customers, or working with the SRE team to coordinate incident communications.
Monitor performance metrics for various production systems, identify root cause for all technical issues and work with the engineering team to resolve them.
Manage team ticket queue and resolve in a timely manner.
Develop and maintain accurate technical, software operations and support related documentation.
Work with software vendors to have application issues fixed, both short term and long term (root cause).
Act as a technical resource during other projects as required.
Requirements
To succeed in this role, we think you should have:
B.Sc Degree in Information Technology, Computer Science or relevant field
Proven work experience as a Technical Support Engineer or similar role.
Minimum of 3 years experience supporting software applications.
Experience in a support or other service-oriented customer facing role.
Experience in managing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution.
Experience being on-call and can jump into a complex situation and make sense of and communicate clearly to stakeholders what’s going on.
Basic Understanding of OOP concepts and other programming concepts.
In depth knowledge of SQL databases particularly MYSQL.
Familiarity with basic network concepts and tools.
Experience troubleshooting using stack traces and log file.
Familiarity with Git and continuous integration, delivery, and deployment principles
Experience interacting with APIs and troubleshooting related requests.
Hands-on experience with Windows/Linux/Mac OS environments.
What we can offer you
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.
As a UX researcher, you will be tasked with building and using research methods to study the company’s customers and their behaviors when interacting with our products and services.
You will be generating a range of qualitative and quantitative data on our customers, focusing on their attitudes and behaviors.
In this capacity, you will collaborate closely with our team of designers, product specialists, engineers and especially our customers to enhance the excellence of our products.
What You’ll Be Doing
User Research:
Conduct qualitative and quantitative research to understand user behaviors, preferences, and pain points.
Plan and execute usability studies, interviews, surveys, and other research methods to gather valuable user insights.
Data Analysis:
Analyze research data and synthesize findings to identify patterns, trends, and user needs.
Create comprehensive and insightful reports and presentations to effectively communicate research findings to cross-functional teams.
Collaboration:
Collaborate with designers, product managers, and developers to integrate user research into the product development process.
Work closely with stakeholders to ensure a user-centric approach in all stages of product development.
Persona Development:
Create and maintain user personas to represent various user segments, ensuring a shared understanding of the target audience.
Usability Testing:
Plan and conduct usability testing sessions to evaluate the usability and effectiveness of digital products.
Iterate on designs based on usability and A/B testing feedback and collaborate with the design team to implement improvements.
Competitive Analysis:
Stay informed about industry trends, competitors, and best practices to provide recommendations for enhancing our products.
Organize and analyze results and present reports.
Accessibility:
Advocate for and incorporate accessibility considerations into research methodologies and design processes.
What You Bring to the Party
Education: Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, or something equally cool. Bonus points for a Master’s degree.
Experience: Show us what you’ve got! A portfolio that screams, “I’m the UX Researcher you’ve been looking for.”
Method Mastery: You’re the MacGyver of UX research methods usability testing, surveys, interviews, you name it!
Tool Proficiency: Familiarity with UX tools? Even better. If not, no worries – we love quick learners!
Communication Skills: Tell stories like a bard – clear, engaging, and leaving everyone wanting more.
Problem-Solving Prowess: You see challenges as opportunities and dive in headfirst.
What we can offer you
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
As a field verification officer, you would be responsible for carrying out different kinds of field verifications leveraging on your experience and our standard operating procedures to help in identifying and eliminating potential default red flags prior to the disbursement of a loan facility or in verification of general KYC information of customers, employees or any other relevant parties.
You would also be responsible for making deductions from several information sources at the various verification locations in order to ensure the accuracy and legitimacy of the information being verified.
You should be very creative, meticulous and observant, collecting any data outside of the standard required information that may be relevant to the verification in question.
You are expected to work with the highest integrity as any falsified information provided during verification would be considered fraud and the relevant legal processes would be initiated.
Job Responsibilities
Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
Ensure that all verifications are completed thoroughly, according to the standard operating procedures and within the specified timelines
Physical visitation of locations to verify residential or business address information provided
Physical visitation of other parties such as the loan guarantors, employee references and so on to ensure they are aware of their responsibilities and can easily be located if necessary
Prepare comprehensive and accurate reports on daily verification activities
Perform all other functions as may be assigned by a supervisor
Qualifications
A minimum of a B.Sc / HND in any Business related discipline
In-depth geographical knowledge of the local environment
A minimum of 2 years experience in credit risk or field verification is an added advantage
Must be resident in Katsina
Relevant Skills:
Apt attention to details
Proven simple/complex analytical skills
Excellent communication, presentation and interpersonal skills
Design and Build sophisticated and highly scalable apps using Flutter.
Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
Translate and Build the designs and Wireframes into hight quality responsive UI code.
Write efficient queries for core Data.
Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller (MVVM) as it relates to designing, developing architecture and developing maintainable, testable and functional software that meets product requirements.
Explore feasible architectures for implementing new features.
Resolve any problems existing in the system and suggest and add new features in the complete system.
Suggest space and time efficient Data Structures.
Follow the best practices while developing the app and also keeping everything structured and well documented.
Use CI/CD for smooth deployment.
Document the project and code efficiently.
Manage the code and project on Git in order to keep in sync with other team members and managers.
Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
Ensure security guidelines are always followed while developing the app.
Validate the cloud system to ensure any new changes do not compromise security of the backend server.
Suggest new features and/or enhancements.
Maintaining software through product lifecycle including design, development, verification and bug fixes.
Connect regularly with the Quality Assurance Specialist to deliver stable app.
Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
Perform time profiling and memory leaks assessment.
Execute app verification protocol.
Write tests for the App.
Following company policies and quality procedures to ensure quality product deliverables.
To succeed in this role, we think you should have
At least 8 years combined Mobile Development Experience
Flutter: To build cross platform mobile apps for Android, IOS and Web. This should include from making responsive UIs to efficiently query data and also mange states in an optimized mannner.
Native Android and IOS: To build custom Flutter Packages.
Firebase: Should have experience with Cloud Firestore, Push Notifications, Cloud Functions and Analytics.
Figma: Should know how to use Figma to analyse and view the designs to build the app
Git: To manage and collaborate in different projects with the rest of the team.
Ability to provide a portfolio showing projects solely worked on upon request
Post secondary school degree or diploma
Nice to have some of the technologies:
Angular
Bootstrap
JavaScript
Native Android or Native iOS
Dart.
What we can offer you
Culture – We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.
A take-home design task with a Lead in our Product and Design team (for front end roles)
A technical interview with a Lead in our Engineering Team
A behavioural and technical interview with a member of the Executive team.
Note: Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
12.) Data Engineer
Job Title: Data Engineer
Location: Lagos, Nigeria
Job Type: Full time
What you’ll get to do
Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
Assess the effectiveness and accuracy of new data sources and data gathering techniques.
Develop custom data models and algorithms to apply to data sets.
Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
Develop company A/B testing framework and test model quality.
Coordinate with different functional teams to implement models and monitor outcomes.
Develop processes and tools to monitor and analyze model performance and data accuracy.
To succeed in this role, we think you should have
BSc in Statistics, Mathematics, Computer Science or another quantitative field, and is familiar with the following software/tools: C, C++, Java.
Strong problem-solving skills with an emphasis on product development.
Experience using statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets.
4-7 years of relevant work experience
Experience working with and creating data architectures.
Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.
Excellent written and verbal communication skills for coordinating across teams.
A drive to learn and master new technologies and techniques.
We’re looking for someone with a minimum of 3 years of experience manipulating data sets and building statistical models.
Some of the Technologies you’ll get to work with
Java (latest versions)
C++, C
SQL, Python, R
What we can Offer you
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.
You will be responsible for bringing together multiple stakeholders to ensure Compliance-related risks with Moniepoint’s products and services are understood, considered, and appropriately mitigated.
You will also partner with the product team to develop and deploy products and services to ensure global compliance regulations.
What You’ll Get to Do
Serve as the primary Compliance representative for Product development and enhancement to ensure Compliance-related risks of product changes are understood by all relevant stakeholders and addressed appropriately.
Maintain extensive knowledge of products and services within the payments industry and understand the compliance risks (i.e., operational, financial crime, sanctions, fraud, data privacy, consumer protection risks) of those products and services.
Maintain in-depth knowledge of the length and breadth of Moniepoint’s products and services.
Maintain an in-depth understanding of Compliance requirements and translate and describe those requirements to Product personnel.
Facilitate the design, update and implementation of product risk assessments including compliance certificates for all products across Moniepoint.
Drive Compliance involvement in early stages of product ideation, development, or changes. Recommend strategies to enhance collaboration.
Recommend potential Compliance controls to the Compliance Business Partner based on industry knowledge and knowledge of capabilities of the Product team.
Develop actionable product requirements documents for compliance.
Understand Product challenges to implementation of compliance solutions and escalate/report risks, issues, and impact through Compliance.
Provide reasonable challenge to proposed implementation plans, as appropriate.
Assist in determining the reasonability, viability, or effectiveness of proposed compliance controls.
Maintain documentation of stakeholder approvals
Collaborate with stakeholders such as Audit, Legal and Operations to identify when technology changes have downstream impacts to other units.
This role will also communicate directly with the relevant SVPs to determine impact to compliance systems.
Conduct quarterly training sessions for product teams on compliance issues.
Requirements
To succeed in this role, we think you should have:
Bachelor’s Degree in Accounting, Finance, Business, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
Minimum of 5 years of experience in a similar role, preferably in the payment industry or banking.
Specific experience with compliance requirements and either liaising with Product, or direct experience in product development, preferred.
Experience with writing actionable product requirements documents is a must.
Proven leadership skills with ability to drive projects and implementations to completion.
Excellent communication, presentation, and interpersonal skills.
Ability to translate non-technical requirements into technical language and vice-versa, and communicate to the appropriate audience, required.
Ability to prioritize multiple requests based on sound analysis of business need.
Strong problem-solving skills and the ability to make sound decisions.
Ability to work effectively and drive results in a fast paced environment.
Experience with an array of compliance-related systems, such as transaction monitoring, case management, or verification systems a must.
Work closely with product managers, business, development and data engineering teams to guide the marketing and growth team including Growth Product in problem discoveries, monitor and give visibility of product metrics and KPIs.
Translate product and business questions into analysis and actionable insights.
Develop and maintain scalable and self-service visualization tools and dashboards.
Own end-to-end everything analytics related to Marketing and Growth Product: products development cycle, from data requirement gathering and opportunity sizing, to experimentation and post-launch impact analyses.
Build robust relationships with stakeholders acting as a strategic and supportive link between the technology, business, and product.
Apply various advanced mathematical and statistical modeling techniques and analyses (A/B test, multivariate test, clustering, supervised learning, etc) to solve for product and business problems that drive the highest impact.
Requirements
3-4 years of professional experience outside of an academic and internship setting, in a quantitative analysis role in top companies/industries (tier 1 consulting firms, investment banking, tech companies).
Excellent SQL skills
Demonstrated experience in designing and analyzing experiments in digital products (A/B test, multivariate, etc.)
Knowledge of visualization tools like Tableau and Looker and others
Experience with the application of statistical modeling and advanced analytics to provide product-shaping insights
Experience in statistical programming (Python) and experience working with popular tools such as Pandas, SciPy, Jupyter/iPython notebooks
Excellent spoken and written English.
What Moniepoint Can Offer You
The opportunity to drive financial inclusion and shape the future of the African financial ecosystem
The chance to work on innovative and impactful projects
A dynamic, diverse, and collaborative environment where every team member’s voice is recognized and valued
Flexible work arrangements
Continuous learning and career growth opportunities
Competitive salary, individual performance bonuses, and firmwide performance bonus
We are looking for talented and passionate Data Scientist to join the Growth team. Data science and optimization are key drivers for Moniepoint’s business growth and the Data Scientist joining will have the opportunity to build and own the most important models including our attribution and marketing mix models
Develop, test and productionize attribution and predictive algorithms by using state of the art machine learning algorithms and optimisation models
Contribute to one or more of the following areas: attribution modeling, CAC/mCAC modeling, LTV prediction, marketing mix modeling and multichannel attribution and testing
Design experiments and interpret the results to draw detailed and actionable conclusions
Work in cross-functional teams across disciplines such as product, engineering and business.
Develop, test and own our production marketing attribution models for better budgeting and increased marketing efficiency
Requirements
5 years of professional experience outside of an academic and internship setting, in a quantitative analysis role in top companies. FMCG or Fintech preferred.
Holds at least an M.Sc, and preferably a PhD in a Scientific discipline such as Physics, Statistics, Engineering, Computer Science or Mathematics
Deep theoretical and applied knowledge in the following areas: statistical inference, bayesian statistics, causal inference, time series analysis and mathematical optimisation.
Extensive experience at least in Multichannel Attribution Modeling and Marketing Mix Modeling
Extensive experience in statistical programming (Python) and experience working with popular tools such as Pandas, SciPy, XGBoost, Jupyter/iPython notebooks and well-known modeling packages such as PyMC3
Extensive experience with the end-to-end predictive/prescriptive model development cycle, from problem definition to productionalization and maintenance. This includes excellent data modeling and SQL skills, and familiarity with Cloud infrastructure.
Demonstrated experience in designing and analyzing experiments in digital products (A/B test, multivariate, etc.)
Experience with the application of statistical modeling and advanced analytics to provide product-shaping insights
Excellent spoken and written English.
What Moniepoint Can Offer You
The opportunity to drive financial inclusion and shape the future of the African financial ecosystem
The chance to work on innovative and impactful projects
A dynamic, diverse, and collaborative environment where every team member’s voice is recognized and valued
Flexible work arrangements
Continuous learning and career growth opportunities
Competitive salary, individual performance bonuses, and firmwide performance bonus
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
Work closely within the hardware department to manage the end-to-end repair process.
Provide second level support on hardware related issues.
Manage & Coordinate Terminal Repair Centers across our network
Perform other duties as delegated and assigned by his/her Line Manager
Requirements
Minimum of B.Sc / HND
At least 2 years of experience in a related role.
Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
Experience with the Agency banking business would be an added advantage.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
Good Relationship skills and emotional intelligence skills
Must be self-driven and be able to take initiative
Good communication and interpersonal skills
Ability to work with limited supervision.
Proficient in English
Resident in Anambra State.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.
We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
17.) POS Technician – Rivers (Remote)
Job Title: POS Technician
Location: Port Harcourt, Rivers (Remote)
Employment Type: Full-Time
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
Work closely within the hardware department to manage the end-to-end repair process.
Provide second level support on hardware related issues.
Manage & Coordinate Terminal Repair Centers across our network
Perform other duties as delegated and assigned by his/her Line Manager
Requirements
Minimum of B.Sc / HND
At least 2 years of experience in a related role.
Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
Experience with the Agency banking business would be an added advantage.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
Good Relationship skills and emotional intelligence skills
Must be self-driven and be able to take initiative
Good communication and interpersonal skills
Ability to work with limited supervision.
Proficient in English
Resident in Rivers State.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
Work closely within the hardware department to manage the end-to-end repair process.
Provide second level support on hardware related issues.
Manage & Coordinate Terminal Repair Centers across our network
Perform other duties as delegated and assigned by his/her Line Manager
Requirements
Minimum of B.Sc / HND
At least 2 years of experience in a related role.
Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
Experience with the Agency banking business would be an added advantage.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
Good Relationship skills and emotional intelligence skills
Must be self-driven and be able to take initiative
Good communication and interpersonal skills
Ability to work with limited supervision.
Proficient in English
Resident in Abia State.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.
We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
19.) UX Research Lead
Job Title: UX Research Lead
Location: Lagos
Your Opportunity and Mission
We are looking for talented and passionate UX Research Lead to join the Growth team.
Working closely with our growth data analytics and CRM teams as well as Product, Engineering and Customer Service, you will be responsible for creating and owning our recurrent NPS and Share of Wallet practices from scratch as well as other ad hoc research into customer behavior.
What You Will Do
Design, build, implement and own comprehensive research on consumer satisfaction, retention, engagement, churn and competitor overlapping (NPS score and Share of Wallet) across multiple markets.
Manage, execute and analyse usability sessions in collaboration with Product,Engineering and Customer Service teams
Create a UX research roadmap for continuous improvement across the product
Create well-structured and visually compelling reports, presentations, and dashboards to communicate findings and recommendations to stakeholders on a quarterly basis.
Subject matter expert for Net Promoter Score and Share of Wallet including planning and design of questionnaires, program execution, data infrastructure and systems
Act as specialist point of contact for advice and guidance on customer intelligence including the coaching and development of others
What You Should Have
A Degree in a Scientific discipline such as Physics, Statistics, Engineering, Computer Science or Mathematics is preferred
3-5 years of professional experience working in User Experience research outside of an academic and internship setting, in blue chip companies or tech
A deep understanding of quantitative and qualitative research and analytical techniques to conduct customer value and behavior drivers and Customer Journey analysis. Knowledge of CX disciplines and metrics including loyalty, satisfaction, net promoter score
Data analysis experience: ability to execute complex analysis and synthesize into a storyline to evangelize, influence and drive action across the organization
Analytical and problem-solving skills. Ability to formulate hypotheses, search for patterns, and find the story in the data
Excellent spoken and written English
What Moniepoint Can Offer You
The opportunity to drive financial inclusion and shape the future of the African financial ecosystem
The chance to work on innovative and impactful projects
A dynamic, diverse, and collaborative environment where every team member’s voice is recognized and valued
Flexible work arrangements
Continuous learning and career growth opportunities
Competitive salary, individual performance bonuses, and firmwide performance bonus
A preliminary phone call with one of our recruiters
A general interview with the Senior Manager of Marketing Strategy
A case study-based discussion with SVP of Marketing
A behavioural interview with members of the Executive team
Note: Moniepoint is an equal-opportunity employer. We believe diversity makes us stronger and are committed to creating an inclusive environment for all employees and candidates.
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
Work closely within the hardware department to manage the end-to-end repair process.
Provide second level support on hardware related issues.
Manage & Coordinate Terminal Repair Centers across our network
Perform other duties as delegated and assigned by his/her Line Manager
Requirements
Minimum of B.Sc / HND
At least 2 years of experience in a related role.
Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
Experience with the Agency banking business would be an added advantage.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
Good Relationship skills and emotional intelligence skills
Must be self-driven and be able to take initiative
Good communication and interpersonal skills
Ability to work with limited supervision.
Proficient in English
Resident in Akwa Ibom State.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.
Are you a digital marketing enthusiast with a knack for driving targeted traffic and achieving measurable results? We’re seeking a PPC Specialist to join our team and take charge of our pay-per-click advertising campaigns.
In this role, you will be responsible for creating, optimizing, and managing PPC campaigns across various platforms to maximize our online visibility, customer acquisition, and ROI.
If you’re data-driven, analytical, and passionate about digital advertising, we want to hear from you.
Responsibilities
As a PPC Specialist, you will:
Campaign Strategy and Management:
Develop and execute strategies for Google advertising platforms (SEM, AC, Display & YouTube).
Create and manage campaigns, ad groups, and ad copy to align with business objectives.
Keyword Research and Selection:
Conduct thorough keyword research to identify high-impact and cost-effective keywords.
Continuously monitor and refine keyword lists to improve campaign performance.
Ad Creation and Optimization:
Craft compelling and relevant ad copy that drives clicks and conversions.
Perform A/B testing of ad variations to improve click-through rates and conversion rates.
Bid Management:
Monitor and adjust bids to optimize campaign ROI and achieve target KPIs.
Implement bid strategies and adjust budgets to maximize performance.
Audience Targeting:
Define and refine audience segments for different PPC campaigns.
Utilize audience targeting options to reach the most relevant users.
Conversion Tracking and Analytics:
Set up and maintain conversion tracking to measure campaign effectiveness.
Analyze campaign data and generate regular reports to provide insights and recommendations.
Competitor Analysis:
Research and analyze competitor PPC strategies and keywords to identify opportunities and stay ahead in the market.
Budget Management:
Manage campaign budgets effectively, ensuring optimal allocation and pacing.
Monitor spending and make adjustments as necessary to achieve goals.
Requirements
To succeed in this role, we think you should have:
Minimum of 3 years of Google Ads experience covering Search, Display, YouTube, Demand, Performance Max
Google Ads certification and other relevant certifications preferred.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent understanding of digital marketing concepts, trends, and best practices.
Effective communication skills and the ability to collaborate with cross-functional teams.
Detail-oriented mindset with a focus on continuous optimization and improvement.
Familiarity with tools such as Adjust, Apps Flyer, Power BI, Google Analytics, Google Ads Manager, Google Tag Manager, Google Ads Editor, or similar platforms.
A behavioural and technical interview with a member of the Executive team
Note
All interview stages are virtual.
If you’re ready to take on the challenge of optimizing and managing PPC campaigns that drive business growth and achieve ROI, we invite you to apply for the PPC Specialist position. Join us and be a key player in our digital marketing success story.
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
Work closely within the hardware department to manage the end-to-end repair process.
Provide second level support on hardware related issues.
Manage & Coordinate Terminal Repair Centers across our network
Perform other duties as delegated and assigned by his/her Line Manager
Requirements
Minimum of B.Sc / HND
At least 2 years of experience in a related role.
Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
Experience with the Agency banking business would be an added advantage.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
Good Relationship skills and emotional intelligence skills
Must be self-driven and be able to take initiative
Good communication and interpersonal skills
Ability to work with limited supervision.
Proficient in English
Resident in Lagos State.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
Work closely within the hardware department to manage the end-to-end repair process.
Provide second level support on hardware related issues.
Manage & Coordinate Terminal Repair Centers across our network
Perform other duties as delegated and assigned by his/her Line Manager
Requirements
Minimum of B.Sc / HND
At least 2 years of experience in a related role.
Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
Experience with the Agency banking business would be an added advantage.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
Good Relationship skills and emotional intelligence skills
Must be self-driven and be able to take initiative
Good communication and interpersonal skills
Ability to work with limited supervision.
Proficient in English
Resident in Kaduna State.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.
As a Project Optimization / Delivery Officer at Moniepoint, you will be responsible for understanding user requirements and translating them to user experience and product requirement documents.
You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, implementation, testing and deployment of our software product’s features.
You will also work closely with the sales, user experience, marketing and engineering teams to define and execute the next important thing to work on.
Responsibilities
Collaborate with cross-functional teams to define project scopes, objectives, and deliverables.
Identify opportunities for process optimization and efficiency enhancements within project workflows.
Develop and implement strategies to streamline project delivery and maximize outcomes.
Conduct thorough testing and validation processes for project deliverables.
Effectively communicate project progress, challenges, and outcomes to internal and external stakeholders.
Collaborate with clients, vendors, and team members to align project goals with business objectives.
Own and develop relationships with partners, working with them to optimize and enhance our integration
Identify potential risks and proactively implement risk mitigation strategies.
Respond promptly to issues, providing solutions to ensure project continuity.
Maintain comprehensive project documentation, including project plans, status reports, and performance metrics.
Ensure compliance with regulatory requirements and industry best practices.
Work closely with Business Leadership in driving key objectives and results for the business unit.
Requirements
Candidates should possess relevant qualifications
The candidate should have 1 – 3 years of experience in product/project management in complex/matrix environments. Preferably within a fintech, banking or technology organization
Proven experience in gathering user requirements and translating them to user experience and product requirement documents
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
Excellent planning, problem-solving and strategic thinking skills
Strong knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills.
Engineering at Moniepoint is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers – kubernetes, docker etc.
We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience.
If this excites you, it excites us too and we would love to have you.
About the role
We are looking for an Application Monitoring Officer to provide enterprise-level monitoring to our services and systems. You will be responsible for the stability, integrity, and operation of our production systems by monitoring, configuring and driving optimizations. You will diagnose, troubleshoot, and resolve system issues in an accurate and timely manner.
What you’ll get to do
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Taking ownership of customer issues reported and seeing problems through to resolution
Track computer system issues through to resolution, within agreed time limits
Properly escalate unresolved issues to appropriate internal teams (e.g. PMs & software developers)
Provide prompt and accurate feedback to customers.
Refer to internal database or external resources to provide accurate tech solutions.
Prioritize and manage several open issues at one time
Document technical knowledge in the form of notes and manuals.
To succeed in this role, we think you should have
B.Sc Degree in Information Technology, Computer Science or relevant field
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Basic Understanding of OOP concepts
Good understanding of computer systems, mobile devices and other tech products
Excellent problem-solving and communication skills
Familiarity with basic network concepts and tools.
Experience troubleshooting using stack traces and log file.
Experience interacting with APIs and troubleshooting related requests.
Experience being on-call and can jump into a complex situation and make sense of and communicate clearly to stakeholders what’s going on.
In depth knowledge of SQL databases particularly MYSQL
Hands-on experience with Windows/Linux/Mac OS environments.
What we can offer you
Culture – We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
A behavioural and technical interview with a member of the Executive team.
Note: Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
26.) Senior Data Analyst – Customer Success
Job Title: Senior Data Analyst – Customer Success
Location: Lagos
Responsibilities
As a Senior Data Analyst within our Customer Success Team, you would:
Analyse customer service data to identify trends, gaps and improvement opportunities
Use data/ analysis to help develop understanding of failure demand, and develop with stakeholders options to help improve overall customer experience and promote customer self service.
Create from scratch & then update Workforce Management/ Resource planning including demand forecast across all channels and optimal resource scheduling and adherence management
Build, maintain and evolve dashboards and reports in collaboration with the relevant stakeholders suitable for an Executive audience as well as Operations teams.
Liaise with a Data Engineer to define data warehouse structure/requirements
Requirements
Minimum:
At least 6 years of relevant experience as a Data Analyst/ Senior Data Analyst or similar roles, with a focus on customer success
Experience in developing from scratch similar failure demand/ Workforce Management/ Resource planning/ Dashboards in another Customer Success organisation ideally Fintech/ Banking
Advanced proficiency with SQL
Proficiency with a spreadsheet tool (Microsoft Excel or Google Sheets, or any other alternative)
Proficiency with a BI tool (PowerBI, Looker, Tableau, Superset, Redash, or any other alternative)
Excellent problem solving skills
Relevant experience with the following would be an advantage:
We are actively seeking a dedicated and skilled Security Analyst specializing in Cyber Defense to join our cybersecurity team.
The ideal candidate will play a key role in monitoring and defending our organization’s information systems, ensuring the integrity, confidentiality, and availability of critical assets.
The Security Analyst will be responsible for detecting and responding to security incidents, implementing defensive measures, and contributing to the overall cyber defense strategy.
What You’ll Get to Do
Threat Hunting, Monitoring and Analysis:
Monitor security alerts and logs using advanced security information and event management (SIEM) tools.
Conduct real-time analysis of security events to identify and mitigate potential threats.
Proactively search for signs of malicious activity within the organization’s network and systems.
Identify and mitigate potential security threats before they escalate.
Incident Response:
Respond promptly to security incidents, including conducting investigations, containment, eradication, and recovery efforts.
Collaborate with cross-functional teams to coordinate and execute incident response activities.
Vulnerability Management:
Perform regular vulnerability assessments and analyze scan results.
Collaborate with system owners to remediate identified vulnerabilities.
Security Operations:
Participate in the development and maintenance of security operations procedures and documentation.
Contribute to the improvement of security monitoring and incident detection capabilities.
Cyber Defense Technologies:
Manage and configure cyber defense technologies, including firewalls, intrusion detection/prevention systems, endpoint protection, and security gateways.
Stay abreast of emerging technologies and threats to recommend improvements to the security architecture.
Security Awareness:
Contribute to security awareness programs to educate employees about cyber threats and best practices.
Provide guidance to end-users on security-related matters.
Reporting:
Generate and present regular reports on the status of cyber defense operations, incidents, and mitigation efforts.
Document and communicate security findings to technical and non-technical stakeholders.
To succeed in this role, we think you should have
Bachelor’s Degree in Cybersecurity, Information Technology, or a related field.
Proven experience as a Security Analyst in cyber defense roles.
In-depth knowledge of cybersecurity principles, threat landscape, and attack vectors.
Familiarity with security frameworks and standards.
Certifications such as GCFA, GCIH, CISM, CISSP, or equivalent are a plus.
Advantage if you have:
Strong analytical and problem-solving skills.
Proficient in using SIEM tools and other cybersecurity technologies.
Excellent communication and collaboration skills.
Ability to analyze and interpret security logs and alerts.
Understanding of network protocols, firewall configurations, and intrusion detection/prevention systems.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.
We are seeking a highly skilled and experienced Application Security Specialist to join our dynamic team.
The ideal candidate will play a crucial role in safeguarding our organization’s digital assets by implementing and maintaining robust security measures for our applications.
The Application Security Specialist will be responsible for identifying and mitigating security vulnerabilities, ensuring compliance with industry standards, and contributing to the overall security posture of our applications.
What you’ll get to do
Security Assessment:
Conduct thorough security assessments of applications through manual and automated testing.
Identify and evaluate vulnerabilities in web and mobile applications.
Security Architecture:
Collaborate with development teams to integrate security best practices into the application development lifecycle.
Design and implement security controls to protect sensitive data and ensure the confidentiality, integrity, and availability of applications.
Penetration Testing:
Perform penetration testing on applications to simulate real-world cyber-attacks and identify potential weaknesses.
Provide detailed reports on findings, including recommended remediation strategies.
Incident Response:
Act as a key contributor in incident response activities related to application security incidents.
Collaborate with cross-functional teams to investigate and resolve security incidents.
Compliance:
Ensure applications comply with relevant security standards, regulations, and industry best practices.
Stay abreast of emerging security threats and industry trends to proactively address potential risks.
Training and Awareness:
Develop and deliver security training programs for development teams to enhance awareness of secure coding practices.
Keep stakeholders informed about the latest security vulnerabilities and mitigation strategies.
Security Tools:
Manage and configure security tools for continuous monitoring and analysis of application security.
Stay current with advancements in security technologies and integrate them into the security framework.
To succeed in this role, we think you should have
Bachelor’s Degree in Computer Science, Information Security, or related field.
Proven experience as an Application Security Specialist or in a similar role.
In-depth knowledge of application security principles, practices, and common vulnerabilities.
Hands-on experience with security testing tools and methodologies.
Familiarity with secure coding practices and application security frameworks.
Strong understanding of web application architecture and cloud-based environments.
Certifications such as OSCP, CEH, LPT, GPEN, CISSP or equivalent are a plus.
Advantage if you have:
Analytical mindset with strong problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Detail-oriented with a focus on delivering high-quality results.
Strong knowledge of regulatory requirements related to application security.
What We Can Offer You
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation – You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.
UP otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UPо operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
We are recruiting to fill the following positions below:
Location: Victoria Island Lagos
Employment Type: Full-time
Job Objective(s)
Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations, identifying risk areas.
Assesses compliance with financial regulations and controls by executing audit program steps; testing general ledgers, account balances, balance sheets, income statements, and related financial statements; examining and analyzing records, reports, operating practices, and documentation.
Assesses risks and internal controls by identifying areas of non-compliance; evaluating manual and automated financial processes; identifying process weaknesses and inefficiencies and operational issues.
Verifies assets and liabilities by comparing and analyzing items and collateral to documentation.
Completes audit work papers and memoranda by documenting audit tests and findings.
Communicates audit progress and findings by providing information in status meetings; highlighting unresolved issues; reviewing working papers; preparing final audit reports.
Supports external auditors by coordinating information requirements.
Provides financial control information by collecting, analyzing, and summarizing data and trends.
Duties & Responsibilities
Conducts Financial and Other Audit Reviews such as; Stock-take exercise/Inventory management review and reporting, Staff allowances review and payroll /personnel cost audit, investment audit, Fixed asset Management/tagging, GL integrity review, Bank Reconciliation review, PayAttitude Stock Management, Audit of Credit Control policy of the PayAttitude business and the Management of Asset Bidding process for item disposal.
Effectively discuss audit issues and develop business focused controls recommendations to strengthen control lapses and weaknesses.
Perform supervision/finalisation of Audit reporting/discussion with audit client on various processes.
Conduct investigation assignments from time to time.
Perform Ad hoc task/assignments and departmental administrative duties as assigned from time to time.
Requirements
Candidates should possess Bachelor’s Degrees in Safety Management or similar courses with 2 – 4 years relevant work experience.
The African Union (AU) is a continental body consisting of the 55 member states that make up the countries of the African Continent. It was officially launched in 2002 as a successor to the Organization of African Unity (OAU, 1963-1999). We are an Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.
We are recruiting to fill the following positions below:
1.) Legal Counsel 2.) Head, Financial Audit Division 3.) Head of Division Transport & Mobility 4.) Senior Legal Officer (ECOSOCC) 5.) Webmaster (ECOSOCC) 6.) Accounts Assistant (ECOSOCC) 7.) Executive Director (STATAFRIC) 8.) Human Resources Assistant (PAP) 9.) Principal Program Officer (Preparedness & Response) (AfCDC) 10.) Head of Financial Management Division (AfCDC) 11.) Head, Human Resources Management (AfCDC) 12.) Senior Communications Officer (AfCDC) 13.) Communication & Media Engagement Officer (AfCDC) 14.) Regional Director – Regional Coordinating Center, North (AfCDC) 15.) Regional Director – Regional Coordinating Center East (AfCDC) 16.) Regional Director – Regional Coordinating Center, Central (AfCDC) 17.) Director of Finance (AfCDC) 18.) Director of Administration (AfCDC) 19.) Senior Officer – Laboratory Systems & Networks (AfCDC) 20.) Regional Director – Regional Coordinating Center West (AfCDC)
See job details and how to apply below.
1.) Legal Counsel
Job Title: Legal Counsel
Requisition ID: 1981 Location: Addis Ababa, Ethiopia
Job Grade: D1
Contract Type: Regular
Reports to: H.E. Chairperson of the Commission
Directorate: Office of the Legal Counsel (OLC)
Number of Direct Reports: 7
Number of Indirect Reports: 46
Purpose of Job
To provide strategic direction and legal counsel to the African Union (AU) Commission.
Main Functions
Acts as a focal point for legal related issues of AU.
Develops and maintains operating rules and procedures.
Provides technical leadership and ensures efficient functioning of all Divisions of the OLC.
Ensures overall management of the Directorate/department personnel, budget, performance, quality, discipline and training in conformity with relevant rules and procedures in force.
Determines and executes the overall strategy of the directorate/department.
Develops and oversees policy development guidelines.
Prepares and oversees integrated programmes of overall activities of the Directorate.
Builds and maintains a strategic plan to form good working relations with other Directorate/department.
Develops and maintains regular working relations with top level stakeholders in appropriate agencies of Member States and partners.
Ensures the organization of coordination meetings between the organisation and other relevant directorate/department.
Ensures the preparation of periodic financial and budget execution reports and annual financial statements and other reports.
Oversees the collection of contributed funds to the Directorate/department.
Initiates and takes necessary actions to collect funds of and for the African Union as a whole.
Proposes training programmes relating to programme designing and coordination.
Promotes awareness and training of best practices in area of expertise.
Specific Responsibilities
Advises the Commission and AU Organs on legal matters;
Provides legal opinions relating to the interpretation of all Protocols, Rules and Regulations of the AU, as well as, other legal instruments;
Provides legal counsel to the Chairperson of the Commission, in discharging his/her functions as Depository of all the treaties as well as all other legal instruments of the Union and in keeping copies of international agreements signed between Member States
Assesses the legal implications of the activities and decisions of all deliberative, advisory and administrative bodies, and to participate in the meetings of these bodies;
Oversees the drafting of contracts; host agreements, cooperation agreements and Rules of Procedure of the various organs, treaties, and other legal instruments as well as the preparation of election documents including materials for elections at the level of the Executive Council and the Assembly;
Represents the Commission and all organs of the AU in judicial proceedings, negotiations or other procedures for the conclusion of agreements or the settlement of disputes;
Ensures the smooth functioning of, and represents the Chairperson in the Administrative Tribunal;
Conducts follow up on issues concerning the implementation of Headquarters and Host Agreements;
Ensures that the privileges and immunities of the Commission and its staff and representatives accredited to it are assured, respected and protected as provided for in the Headquarters Agreements and the General Convention on Privileges and Immunities of the AU;
Follows-up on issues relating to international legal matters;
Ensures that the legal interaction between the Organs of the Union and Member States, other Organisations, individuals and other legal entities are regulated in such a manner that the interests of the AU are safeguarded;
Oversees investigations and preparation of reports on special legal problems;
Ensures the overall management of the Office including the preparation of programmes and budgets and their effective implementation,
Manages and supervises the performance of subordinate staff
Coordinates all the legal officers deployed in AU organs and Institutions
Performs any other duties as may be assigned.
Academic Requirements and Relevant Experience
Master’s Degree in Public or Private International Law and/or the Law of International organizations with 15 years of postgraduate work experience out of which eight (8) years should be at managerial level, and five (5) years in supervisory role.
Experience within International and/or multilateral organizations is required, and dealing with international negotiation and diplomatic matters will be an added advantage.
Required Skills:
Leadership and management skills
Communication, report writing and presentation skills
Inter personal and negotiation skills
Research and analytical skills
Knowledge in the international laws and practices
Knowledge and operational understanding of the policies, systems and programmes of the AU
Knowledge in the use of Microsoft Office Suite
Proficiency in one of the AU official working languages (French, English, Kiswahili, Portuguese, and Arabic); fluency in another AU language(s) is an added advantage).
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationships
Communicating with impact
Learning Orientation
Foster Accountability Culture
Functional Competencies:
Conceptual thinking
Drive for result
Fosters Innovation
Job Knowledge and information sharing.
Tenure Of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of USD78,138.00 (D1 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
17th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
2.) Head, Financial Audit Division
Job Title: Head, Financial Audit Division
Requisition ID: 1983 Location: Addis Ababa, Ethiopia
Job Grade: P5
Contract Type: Regular
Reports to: Coordinator,Office of Internal Oversight
Directorate: Office of Internal Oversight (OIO)
Division: Financial Audit
Number of Direct Reports: 3
Number of Indirect Reports: 5
Purpose of Job
Directs and manages the daily operations of the Financial Audit Division in order to achieve the strategic objectives of the directorate and the AU’s overall goals
Main Functions
Designs and implements policies, programs and projects to achieve the directorate’s strategic objectives
Manages and supervises employees within the division, ensures the timely delivery of the directorate’s goals and effective staff performance evaluation;
Designs policies, strategies and programs to contribute to the effective implementation of relevant AU Policy Organs Decisions;
Ensures the delivery of the division’s annual targets in line with the directorate’s overall goals and ensures robust and timely monitoring and reporting;
Provides technical leadership and ensures efficient functioning of all Units within the Division
Manages the work of the Division and supervises direct reports to ensure their effective performance in line with the organization’s performance management policy and system;
Engages stakeholders within Members States and Regional Economic Communities (RECs)/Regional Mechanisms(RMs) and relevant international organisations in designing and implementing strategies
Maintains thematic partnerships in support of the mandate of the Division;
Maintains regular working relations with senior stakeholders in Member States and partner institutions in the execution of the Division’s mandate
Represents the organisation and communicates its position at conferences
Contributes to the preparation of periodic financial and budget execution reports and monitor budget execution at division level
Ensures the effective management of funds contributed to the organization;
Manages risk within the division and recommends mitigation strategies
Contributes to the development of the departmental business continuity plan and ensures implementation at division level
Maintains a positive work environment that facilitates collaboration and information sharing and is conducive to attracting, retaining, and motivating diverse talent
Specific Responsibilities
Manages the Internal Audit process, develop and manage the Internal Audit schedule (or cycle), supervise Audit Team members, and produce quality audit reports that recommend methods to enhance and improve risk management, governance and control procedures
Presents audit results to management, review and record activities and action-plans defined by management to resolve issues identified by audit findings
Analyses integrity and reliability of accounting and financial information as well as means used for identifying measure, classifying and reporting information for the preparation of financial and activity reports
Reviews and approves the Division’s annual and long-range audit plans and activities, for reviewing significant findings and recommendations by the Division and ensuring the adequacy of management’s corrective actions
Coordinates and ensures timely preparation of audit, activity and other reports in order to provide information to OIO management
Contributes to the AU annual audit risk assessment process
Leads the budget preparation for the Division in accordance with relevant frameworks and manages effectively the utilization of financial, human and other resources in order to facilitate the attainment of the set objectives
Liaises on audit matters with directorates, organs, senior management, operational staff, and external auditors
Provides advice to line management on risk mitigation and best practices
Academic Requirements and Relevant Experience
Master’s Degree in Audit, Business Administration, Finance, or related field with twelve (12) years of professional experience in audit or relevant area in similar international organization out of which seven (7) years should be at managerial level and five (5) years at supervisory level
A relevant professional certification ie “Expert Comptable” or Chartered/Certified Public Accountant designation (eg ACCA, CPA, CIMA, CA or equivalent) and affiliation to a relevant professional body is mandatory
Auditing experience of inter-governmental operations, accounting standards and information systems such as IPSAS & SAP-ERP will be of a comparative advantage
Experience with computer-assisted audit tools is an added advantage
Required Skills:
Leadership and management skills
Interpersonal and negotiation skills
Research and Analytical skills
Communication, presentation, and report writing skills
Knowledge in the use of Microsoft office suite and AU Computing software
Ability to work in teams and in a multi-cultural environment
Planning, budgeting, and organizational skills
Knowledge and working understanding in the policies, programmes, and systems of the AU
Knowledge in AU financing and auditing regulations
Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic, and Spanish); fluency in another AU language(s) is an added advantage
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationship
Foster Accountability Culture
Learning Orientation
Communicating with impact
Functional Competencies:
Conceptual Thinking
Job Knowledge and information sharing
Drive for Result
Fosters Innovation
Tenure Of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply
Remuneration
Indicative basic salary of USD50,746.00 (P5 Step1) per annum plus other related entitlements eg Post adjustment ( 46% of basic salary), Housing allowance US$ 26,20800 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,00000 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
26th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
3.) Head of Division Transport & Mobility
Job Title: Head of Division Transport & Mobility
Requisition ID: 1982 Location: Addis Ababa, Ethiopia
Job Grade: P5
Contract Type: Regular
Reports to: Director
Directorate/Department: Infrastructure and Energy
Division: Transport and Mobility
Number of Direct Reports: 5
Purpose of Job
To provide overall supervision and management of the Division as well as the design of strategies and policies to achieve the strategic objectives of the Department and the AU’s overall goals.
Main Functions
Designs and implements policies, programmes and projects to achieve the department’s strategic objectives and relevant AU Policy Organs Decisions;
Formulates strategies for implementing priority programmes under the transport and mobility sector;
Coordinates the implementation of continental transport and mobility policies, strategies and action plans in close collaboration with AU Member States, Regional Economic Communities (RECs) and other Continental and International organizations;
Coordinate and conduct research, studies and analysis of African transport and mobility sector on issues of interest to African Member States, RECs and others regional and continental African institutions;
Advise the Director of Infrastructure and Energy on trends and developments in the transport and mobility sector and recommend appropriate courses of action.
Engages stakeholders within Members States, RECs and other Regional Mechanisms, Pan African institutions and relevant international organisations in designing and implementing transport and mobility strategies;
Coordinates the implementation of the two AU Agenda 2063 flagship projects under the mandate of the Division i.e. Africa Integrated High Speed Rail Network (AIHSRN) and Establishment of a Single African Air-Transport Market (SAATM)
Supervises and manages the employees of the division with regard to organisation and performance evaluation;
Manages the work of the Division and supervises direct reports to ensure the effective performance of the Transport and Mobility Division team and provide direction, regular feedback, coaching and mentoring paying appropriate attention to the personal and professional development of the staff in line with the organization’s performance management policy and systems;
Contributes to the development of the departmental business continuity plan and ensure implementation at division level;
Ensures risk management and mitigation;
Represents the organisation at workshops, conferences, meetings and seminars and provide guidance on transport and mobility issues related to Africa and the department’s work;
Build and maintain partnerships with regional and international institutions which include fund mobilization, developing and implementing regional joint programmes and activities for improving the African transport and mobility sector.
Prepare periodic reports on Transport and Mobility Division’s activities and programmes and contribute to the preparation of the department’s report and other monitoring and reporting obligations;
Builds and maintains good working relations and collaboration with other Divisions;
Contributes to the preparation of periodic financial and budget execution reports and monitor budget execution at division level;
Maintains a positive work environment that facilitates collaboration and information sharing and is conducive to attracting, retaining, and motivating diverse talent.
Specific Responsibilities
Ensures development and implementation the Transport and Mobility Division’s programmes including policies, strategies and action plans.
Manage the Transport and Mobility Division team’ performance and provide technical and administration leadership and professional development of the staff.
Supervises and guides the work of staff working on transport and mobility division;
Coordinates the formulation and implementation of policies covering all aspects of intra-African and international cooperation in the transport and mobility sector within the context of decisions of the AU Policy Organs;
Initiates and coordinates the work of the specialized technical committees and sub-committees on transport and mobility sector;
Undertakes and monitors, supervises and evaluates projects in the transport and Mobility sectors;
Establishes working relations with the RECs and other regional and international organizations in the transport and mobility industries;
Coordinates the organization and servicing of workshops, seminars and meetings of Member States on sectoral matters;
Designs and plans policy program on Transport and mobility sector to achieve the continental strategy:
Coordinates air transport, maritime transport, road and railway planning policy program and strategies at the regional and continental level;
Coordinates strategic urban mobility planning in the regional and continental transport connectivity;
Coordinates the monitoring and preparation of periodic reports on developments in the transport and Mobility and connectivity;
Coordinates and facilitates studies and research papers and policy documents on the improvement of transport and infrastructure and sustainable development on air, road, railway and maritime transport:
Monitors and evaluates strategic master plans, Charters in the transport subsectors in order to determine and prioritize development projects within the framework of the AU Agenda 2063.
Coordinates seminars, programs, training in transport and mobility policy, in order to ensure a sustainable transport, infrastructure and services at regional and continental level taking into account rural areas;
Coordinates the preparation and management of the programme budget for the transport and mobility sectors;
Develops a continental database on air transport, road, maritime transport and railway
Works closely with key partners, Institutions and donors such as: AfDB EU, UNECA, GIZ, SSATP, World bank,
Develops key performance indicators to ensure the implementation of transport and mobility policies;
Perform any other duties as may be assigned.
Academic Requirements and Relevant Experience
A Master’s Degree in Economics, Engineering in the fields of Transport with twelve (12) years of relevant work experience of which seven (7) years should have been served at managerial level and five (5) years at supervisory level.
Required Skills:
Ability to initiate and promote collaborative approaches between geographically and culturally disparate partners
Ability to establish and maintain effective partnerships and working relations both internally and externally
Ability to develop and delegate clear program goals, plans and actions, including budgets, that are consistent with agreed strategies
Ability to effectively lead, supervise, mentor, develop and evaluate staff
Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic, Kiswahili and Spanish) and fluency in another AU language(s) is an added advantage.
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building relationships
Foster Accountability Culture
Learning Orientation
Communicating with impact:
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing
Drive for result
Fosters Innovation
Tenure Of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Remuneration
Indicative basic salary of USD50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
26th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
The Senior Legal Officer reports to the Executive Secretary and technically to the African Union Office of Legal Council (AU-OLC). Working in close collaboration with the AU-OLC, the incumbent shall provide legal advisory services to the ECOSOCC and its Secretariat.
Main Functions
Under the overall supervision of the Executive Secretary the Senior Legal Officer job level involves the following:
Provide technical support in the preparation and implementation of programmes developed out of the Organ’s strategic plan
Liaise with Member States, Regional Economic Communities (RECs), and other stakeholders on relevant matters
Provide technical support for the development of resource mobilization strategy with stakeholders’ coordination
Conduct complex analysis and generate accurate reports in a timely manner for the Organ’s internal use.
Liaise with the various Departments/Units of the AU Commission and other Organs for coordination and alignment purposes
Actively contribute in the development of strategies, policies, programmes and plans
Specific Responsibilities:
Under the overall supervision of the Executive Secretary, the Senior Legal Officer’s duties will be the following:
Provide sound, timely high level legal and policy advice to the Executive Secretary, teams within ECOSOCC, and to stakeholders
Produce and/or contribute to key legal or policy analyses and publications.
Promote the integration of legal work across the regional programs and particularly in the regional offices.
Contribute to standard-setting, through participating in meetings, drafting work and promoting international standards.
Participate in the organization or assist in servicing relevant meetings, congresses and conferences with stakeholders;
Engage with relevant mid-level stakeholders and develop relationships
Under the overall supervision of the Executive Secretary, the Senior Legal Officer’s specific responsibilities are:
Prepare legal opinions/advice on a wide range of international public or AU Institutional Law issues, including the AU Constitutive Act, Policy Organs decisions, AU Regulations and Rules and other general issuances, etc. involving, inter alia, issues relating to privileges and immunities, institutional questions, procedural issues arising during meetings of AU organs, constitutional law of the Organization.
Assists in the review, advise on and draft complex contracts, cooperation agreements, project documents, institutional and operational modalities
Reviews, verifies and processes legal instruments, ensuring conformity to relevant guidelines and requirements; extracts key data and update database; monitors requisite follow-up actions, approvals, etc.
Provide technical support in the drafting of legal texts and memoranda ensure that the interests of the organ are protected and ideals of the African Union are not compromised and offer advice on issues and disputes that may arise from their application;
Provide legal services to ECOSOC to ensure legality in decision-making and compliance with the AU rules and regulations;
Liaise with relevant ECOSOCC divisions and assist in drafting and validating Legal frameworks;
Conduct legal research and proffer legal opinions on matters raised by ECOSOCC; Advise on Legal Issues relating to internal administrative justice;
Serve as focal point between ECOSOCC and Office of the Legal Counsel and regularly liaise with the Office of the Legal Counsel in negotiating Agreements where ECOSOCC is a party;;
Provide legal advice on the interpretation of legal texts relating to administrative and institutional matters;
Follow up agreements with partners as well as with the Office of the Legal Counsel;
Participate in meetings of relevant legal nature on behalf of ECOSOCC;
Academic Requirements and Relevant Experience
Must have a University Master’s Degree in Law with seven (7) years’ relevant work experience out of which three (3) years should be at expert level experience in a similar role that requires provision of legal advisory services in an organization dealing with multilateral issues, Departments of Justice/International Affairs or Cooperation of Member States, or such other relevant organizations.
OR
Must have a University Bachelor Degree in Law with ten (10) years’ relevant work experience out of which three (3) years should be at expert level, in a similar role that requires provision of legal advisory services in an organization dealing with multilateral issues, Departments of Justice/International Affairs or Cooperation of Member States, or such other relevant organizations and institutions.
Required Skills:
Conscientious in observing deadlines and achieving results
Familiarity with international and regional policy processes and policy analysis in the relevant area
Strong communication ability both orally and in writing
Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic, Kiswahili or Spanish) is required and fluency in another AU language(s) is an added advantage
Leadership Competencies:
Strategic Insight
Change Management
Managing Risk
Core Competencies:
Building Relationships
Accountable and Complies with Rules.
Functional Competencies:
Conceptual thinking
Job Knowledge Sharing
Drive for Result
Continuous improvement orientation.
Tenure Of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of USD37,453.00 (P3 Step1) per annum plus other related entitlements e.g. Post adjustment (44% of basic salary), a Housing allowance of US$ 16,819.80 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
26th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
To provide technical support and advise in the development, maintenance and updating of ECOSOCC website to promote communication and visibility of the Organ as well as the entire African Union.
Main Functions
Contributing, through advice, to the effective translation of the AU’s objectives, principles and policies into concrete programmes, as well as evaluating those programmes
Undertaking studies and making recommendations
Contributing to the promotion and realization of the AU’s vision and objectives
Contributing to the promotion of human rights, the rule of law, good governance, democratic principles, gender equality and child rights
Promoting and supporting the efforts of institutions engaged in reviewing the future of Africa and forging pan-African values in order to enhance an African social model and way of life
Fostering and consolidating partnership between the AU and CSOs
Assuming functions referred to it by other AU organs.
Specific Responsibilities:
Update and back-up the ECOSOCC Website and continuously add new site elements and updates to existing pages to keep the website fresh and interesting.
Develop the ECOSOCC Website Style Guide.
Develop site-wide policies across all ECOSOCC web and social media pages to establish a particular cohesive style guide and layout.
Create posters, logos, brochures, magazines and many other materials to communicate ideas and information visually.
Illustrate concepts by designing examples of art arrangement, size, type size and style and submit them for approval.
Train other ECOSOCC staff on using the content management system (CMS) and other online features.
Make sure all ECOSOCC website content is optimized for search engines to drive more traffic to pages.
Track all website visitors and create regular analytic reports to show increases and decreases in traffic.
Proficiency with required desktop publishing tools.
Have an understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
Establish and build good working relations with partners, service providers and other stakeholders in such a manner that promotes advancement of ECOSOCC’s visibility.
Perform any other tasks as may be assigned that contribute towards the promotion of objectives and fulfillment of the ECOSOCC mandate.
Academic Requirements and Relevant Experience
Bachelor’s Degree in Computer Science or a related field from a reputable University with five (5) years progressive work experience in the related field
Candidates with a Masters Degree will be required to have a minimum of two (2) years of progressive work experience in the related field.
Working knowledge of programming languages and operating systems.
Knowledge of website management tools.
Knowledge of IT (Cyber) security.
Conversant with Civil Society operations and procedures.
Required Skills:
Online marketing skills.
Strong interpersonal skills and ability to set priorities successfully, and work with other professionals to achieve goals within tight deadlines
Strong ability to work closely with a multiplicity of stakeholders across various levels
Ability to work and deliver high quality outcomes in a complex environment with multiple tasks, short deadlines and pressure to perform.
Leadership Competencies:
Change Management
Managing Risk
Core Competencies:
Teamwork and Collaboration.
Accountability awareness and Compliance
Learning Orientation.
Communicating with Influence
Functional Competencies:
Analytical Thinking and Problem Solving
Job Knowledge and information sharing…
Drive for result..
Continuous Improvement Focus
Tenure of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage
Remuneration
Indicative basic salary of USD31,073.00 (P2 Step1) per annum plus other related entitlements e.g. Post adjustment (44% of basic salary), a Housing allowance of US$ 16,819.80 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
26th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
Under the supervision of the Finance Officer, the Assistant Accountant is charged with processing financial transactions and maintaining financial records, assist the unit with administrative matters and provide support to the Finance Officer on finance functions.
Main Functions
The Assistant Accountant shall:
Provide support in preparing budget documents, registering financial transactions, following up on budget implementation
Provide support on procurement and general administration tasks
Provide support on administrative matters led by the Senior Finance and Administration Officer .
Specific Responsibilities:
Classify, code and post of transactions into the Accounting Software;
Analyze accounts and establishing correct balances;
Verify the correctness and completeness of supplier invoices, contracts and orders before entering into the Accounting Software;
Assist in proper processing of fund transactions and in financial reports preparation, both for donors and internal management
Assist in budget drafting, monitoring and control;
Assist in process of ensuring that fund disbursements are made for expenditures indicated in the budget/work plan for executing programmes/projects as specified.
Complete monthly bank reconciliations for petty cash in a timely manner
Assist with the compilation of financial information
Support the timely preparation of monthly financial reports and annual statutory financial statements
Perform general banking duties.
Assist with adherence to AU Administration and Financial Rules and Regulations.
Assist the Finance Officer with external audit requirements.
Maintain a proper filing and recording system for all incoming and outgoing correspondence and documents;
Provide, administrative support for meetings, seminars and/or workshops.
Create, update and maintain organised files and records including a system for tracking, monitoring and prioritising tasks;
Process all financial transactions including accounts receivable and payable.
Perform any other duties as may be assigned by the Finance Officer.
Academic Requirements and Relevant Experience
A minimum of a Diploma in Accounting, Finance, Business Management or any related field from a recognized educational institution. OR a Bachelor’s Degree or a higher qualification in the above mentioned fields of study would be an added advantage,
Three (3) and two (2) years relevant work experience in finance and accounting work respectively for Diploma and Bachelor degree holders respectively.
A higher qualification than Bachelor degree in the abovementioned fields of study would be an added advantage
A minimum of three (3) and two (2) years relevant work experience in finance and accounting work respectively, for Diploma and Bachelor Degree holders.
Experience in administrative support role is required.
Required Skills:
Attention to detail and ability to work effectively under pressure;
Proven ability to use clear, concise language in correspondence as well as including content fitting for the purpose and audiences when preparing written briefs and reports;
Good interpersonal skills, well organized and systematic, adept in multitasking, quick to learn and is committed to operating in a team environment.
Demonstrated ability with regard to computer skills, including excellent word processing capabilities, proficiency with email and internet applications, experience in using programs such as MS Word, Excel and Power Point;
Very good interpersonal skills
Readiness to work on flexible schedule
Able to operate in a multicultural environment
High level of autonomy at work, yet with profound teamspirit
Adaptive, Patient, resilient and flexible
Proactive and solutions oriented
Excellent capacity to use office computer applications. Knowledge of the SAP system is highly preferred.
Proficiency in at least two of the African Union working languages (Arabic, English, French, Portuguese, Kiswahili and Spanish), with higher preference to English, French and Arabic. Knowledge of one more or several other working languages would be an added advantage.
Leadership Competencies:
Flexibility
Risk Awareness and Compliance
Core Competencies
Teamwork and Collaboration
Accountability awareness and Compliance
Learning Orientation
Communicating Clearly
Functional Competencies:
Trouble shooting
Job Knowledge Sharing
Task Focused;
Continuous Improvement Awareness.
Tenure of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of USD15,758.00 (GSA5 Step1) per annum plus other related entitlements e.g. Post adjustment (44% of basic salary), Housing allowance US$ 16,813.44
(per annum), and education allowance (100% of tuition and other educationrelated expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
26th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
7.) Executive Director (STATAFRIC)
Job Title: Executive Director (STATAFRIC)
Requisition ID: 1974 Location: Tunis, Tunisia
Job Grade: P6
Contract Type: Regular
Reports to: Commissioner of Economic Affairs
Directorate/Department/Organ: African Union Institute for Statistics (STATAFRIC)
Purpose of Job
The African Union (AU), established as a unique Pan African continental body, is charged with spearheading Africa’s rapid integration and sustainable development by promoting unity, solidarity, cohesion and cooperation among the peoples of Africa and African States as well as developing a new partnership worldwide Its Headquarters is located in Addis Ababa, capital city of Ethiopia
During their Ordinary Session in January 2013, the Assembly of Head of States and Government in Addis Ababa, Ethiopia, adopted the decision (Assembly/AU/Dec462 (XX)) for the creation of the African Union Institute for Statistics (STATAFRIC) that will be based in Tunis, Republic of Tunisia Its main purpose is to promote the production of official statistics of the African Union mainly by collecting, harmonizing and aggregating data published by the National Statistics Offices/Institutes of African Union member states in order to shed light on the decisions of African institutions and educate African citizens accordingly
The mandate of STATAFRIC is to lead in the provision and promotion of harmonized quality statistical information and good practice in support and monitoring of the implementation of the African Integration and Development Agenda
In seeking to achieve these objectives, the African Union intends to strengthen its capacity to deliver by, among others, the implementation of a new organizational structure and the filling of regular vacant posts
The Commission of the African Union invites applicants who are citizens of AU Member States to apply for the post of Executive Director of STATAFRIC in Tunis, Tunisia Department.
Main Functions
To lead the formulation and implementation of policies, strategies, and programmes for statistics development to capacitate Member States of the African Union and Regional Economic Communities (RECs) in their efforts to modernize their statistics systems to generate quality, harmonized and reliable data for the planning, implementation, monitoring and evaluation of their development vision and plans with a view to achieving harmonious and integrated development of the continent
Specific Responsibilities
Under the general guidance of the Commissioner for Economic Affairs, the incumbent shall:
Lead and provide strategic vision for the development and the implementation of statistics policies, strategies and programmes to assist Member States to produce quality and harmonized statistical data that meet the needs of all users in general and continental integration in general and economic development, in particular
Lead the development of quality assurance framework for the collection, verification and validation of data produced by Member States in all areas of development and integration of the continent and provide advisory and technical assistance to member States for implementation;
Lead and coordinate the implementation of the revised Strategy for the Harmonization of Statistics in Africa (SHaSA 2) and the African Charter on Statistics to generate quality and harmonized statistics for evidencebased decisions in support of the African Integration and Development Agenda; iv) Lead and provide strategic direction to ensure that STATAFRIC becomes a centre of reference to coordinate the African Statistics System for the production and dissemination of quality official statistics on Africa;
Lead the consolidation of the data collected by member states and ensure that they are comparable by using common statistical language that embraces concepts, methods, structures, classifications, norms and standards
Support the work of the Executive Director of PANSTAT in building the capacity of Member States with regular updating of theoretical and practical knowledge in statistics
Mobilize technical and financial support of development partners to support Member States for the implementation of statistical strategies and programmes on the continent;
Act as the Secretariat for the organization of the Committee of Directors’ General Sessions, Executive Committee of SHaSA 2 and its Specialized Technical Groups (STGs)
Advise the AU Commission and the regional offices on statistical issues
Represent STATAFRIC at highlevel meetings and other relevant events
Perform any other special assignments as directed by the Commissioner
Academic Requirements and Relevant Experience
The candidate must:
Hold, at least a Master’s Degree in Statistics Engineering, Economics, Statistics Demography and Econometrics.
Have in addition a minimum of twelve (12) years relevant working experience in the design, development and implementation of policies, strategies and projects in statistics development;
International experience will be an added advantage;
Have at least seven (7) years working experience at managerial level;
Have published at least three (3) scientific articles in recognized international journals over the last ten
(10) years and produced at least three (3) official technical documents on statistics over the last five (5) years
Required Skills:
Expert knowledge of the substantive field of statistics, in general, and statistics development and harmonization in particular
Professional competence and mastery in statistics;
Proven ability to produce statistical reports and documents, and to review and edit the work of others Must be able to manage a team of experts requiring an indepth understanding of its strategic direction and able to integrate STATAFRIC into the work programme of AU
Must be able to provide expertise on substantive issues and to defend and explain complex issues with respect to key decisions and positions to staff, senior officials and members of intergovernmental bodies
Shows pride in work and achievements
Is conscientious and efficient in meeting commitments, deadlines and producing results
Is motivated by professional rather than personal concerns
Shows persistence in the face of difficult problems and challenges
Remains calm under stress
Leadership Competencies:
Strategic Perspective
Developing Others:
Change Management:
Managing Risk
Core Competencies:
Foster Accountability Culture
Communicating with impact
Learning Orientation
Change Management
Functional Competencies:
Drive for Results
Conceptual Thinking
Job Knowledge Sharing
Fosters Innovation.
Tenure of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of USD61,02300 (P6 Step 1) per annum plus other related entitlements eg Post adjustment ( 48% of basic salary), Housing allowance US$ 23,54400 (per annum), and education allowance (100% of tuition and other educationrelated expenses for every eligible dependent up to a maximum of US$ 10,00000 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
13th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
8.) Human Resources Assistant (PAP)
Job Title: Human Resources Assistant (PAP)
Requisition ID: 1955 Location: Midrand, South Africa
Job Grade: GSA5
Contract Type: Regular
Reports to: Human Resources Officer
Directorate/Department/Organ: Pan African Parliament
Division: Administration & Human Resources
Purpose of Job
To provide secretarial and general administrative support services.
Main Functions
Assists in the recruitment and selection of staff including initiating and following up on reference checks and academic qualification ensuring the completion of the pre-recruitment formalities.
Assist in preparing and dispatching offers of appointment to newly recruited staff of the Pan African Parliament.
Reviews and processes staff entitlements and claims in accordance with Staff Regulations and Rules.
Processes and follows up on action related to the administration of entitlements in respect of the staff serving the Pan-African Parliament Ordinary Sessions and other meetings.
Follows up on actions related to the administration of the Human Resource activities on a day-to-day basis as well as during the meetings of the Pan African Parliament.
Performs other related Human Resource and Administrative duties as assigned by the supervisor.
Specific Responsibilities
Inputs and maintains HR data in the SAP system.
Assist in generating of HR reports from the SAP system as and when required.
Assists in the preparation of correspondence, reports, evaluation and justifications as required for general HR administrative tasks.
Works with the Registry Clerk in maintaining up-to-date staff files and records.
Provides support during Pan-African Parliament’s statutory meetings by compiling consolidated list of support staff, preparing invitation letters and contracts.
Prepares documents for APROB and Loans Committee meetings.
Academic Requirements and Relevant Experience
Diploma in Human Resource Management/Development, Law, Business/Public Administration, or related social science fields with three (3) years’ experience in Human Resources Management or a Bachelor’s degree in Human Resource Management/Development, Law, Business Administration, Public Administration, social science with two (2) years’ work experience in Human Resources Management.
Required Skills:
Good knowledge and experience of HR best practices.
Excellent knowledge and practical experience of computer programs at the user level i.e. Word, Excel, PowerPoint, SAP, etc.
Good Interpersonal and communication skills.
Planning and organizational skills.
Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic) and fluency in another AU language(s) is an added advantage
Leadership Competencies:
Developing Others
Flexibility
Risk Awareness and Compliance
Core Competencies:
Teamwork and Collaboration
Accountability awareness and Compliance
Learning Orientation
Communicating Clearly
Functional Competencies:
Trouble shooting
Job Knowledge and Information Sharing
Task Focused
Continuous Improvement Awareness
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Language:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 15,758.00 (GSA5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Only candidates who have met all the requirements of the post and have been selected for an interview will be contacted.
Only applications registered online with a complete curriculum vitae (CV) attached will be considered.
The Africa Union is an equal-opportunity employer, and female candidates are strongly encouraged to apply.
9.) Principal Program Officer (Preparedness & Response) (AfCDC)
Job Title: Principal Program Officer (Preparedness & Response) (AfCDC)
Requisition ID: 1973 Location: Addis Ababa, Ethiopia
Job Grade: P4
Contract Type: Regular
Directorate/Department/Organ: Africa CDC
Division: Office of the Deputy Director General
Reports to: Head of Division Emergency Preparedness and Response
Purpose of Job
The Principal Programme Officer, Preparedness and Response is responsible for leading and coordinating the African CDC’s activities related to public health emergencies and disasters, including outbreak detection, investigation, response, recovery and prevention.
The Principal Programme Officer Preparedness and Response reports to the Head of Division Emergency Preparedness and Response and works closely with other divisions, regional collaborating centers, national public health institutes, partners and stakeholders to ensure effective and timely emergency preparedness and response across the continent.
Main Functions
Develop and implement policies, strategies, plans and guidelines for emergency preparedness and response in alignment with the African CDC’s vision, mission and strategic objectives.
Provide technical guidance and support to member states, regional collaborating centers and national public health institutes on emergency preparedness and response, including risk assessment, surveillance, laboratory, case management, infection prevention and control, logistics, communication and coordination.
Lead and coordinate the African CDC’s emergency operations center and rapid response teams, ensuring adequate staffing, training, equipment, supplies and resources for effective emergency response.
Monitor and evaluate the performance and impact of the emergency preparedness and response activities, ensuring quality assurance, accountability and learning.
Establish and maintain strong partnerships and collaboration with relevant regional and international organizations, donors, civil society and media on emergency preparedness and response issues.
Represent the African CDC in regional and global forums, meetings and conferences on emergency preparedness and response, advocating for the interests and needs of the continent.
Manage the budget, human resources and administration of the emergency preparedness and response programme, ensuring compliance with the African Union rules and regulations.
Perform any other duties as assigned by the Head of the Division, the Director of the Centre for Public Health Emergency Management or the Director General of the African CDC, as required.
Specific Responsibilities
Lead the development and implementation of the Africa CDC’s emergency preparedness and response strategic plan.
Develop and manage emergency response plans for a range of public health threats, including epidemics, pandemics, and natural disasters.
Provide technical support to Member States and partners in developing their own emergency preparedness and response plans.
Coordinate the development and delivery of training and capacity building programmes in emergency preparedness and response.
Monitor and evaluate the effectiveness of the Africa CDC’s emergency preparedness and response programmes.
Represent the Africa CDC at international meetings and events on emergency preparedness and response
Academic Requirements and Relevant Experience
Master’s Degree with ten (10) years or Bachelor’s Degree in Public Health, Epidemiology, Health Services Research, Health Outcomes Research, Biostatistics, Environmental Science or Decision Sciences with twelve (12) years relevant work experience in leading and managing complex humanitarian programs in various contexts, including conflict, natural disasters, and protracted crises. Six years and three years out of total work experience should be at expert and supervisory levels respectively.
Experience in successfully designing, implementing, and monitoring emergency response and preparedness projects in collaboration with local partners, donors, and government authorities.
Proven track record in delivering high-quality results under challenging conditions and tight deadlines.
Passionate about humanitarian principles and committed to ensuring the protection and dignity of the most vulnerable populations.
Required Skills:
Demonstrated skills in strategic planning, budgeting, team management, and coordination with multiple stakeholders.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Leadership Competencies:
Strategic Insight
Change Management
Managing Risk
Core Competencies:
Building Relationship
Accountable and Complies with Rules
Learning Orientation;
Communicating with Influence
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing
Drive for Result
Continuous Improvement Orientation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Language:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 42,879.00 (P4 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff
Application Closing Date
5th October, 2023; 11h59 p.m. EAT.
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
10.) Head of Financial Management Division (AfCDC)
Job Title: Head of Financial Management Division (AfCDC)
Requisition ID: 1971 Location: Addis Ababa, Ethiopia
Job Grade: P5
Contract Type: Regular
Number of Direct Reports: 1
Reports to: Director of Finance
Directorate/Department/Organ: Africa CDC
Purpose of Job
The Head of Financial Management Division provides strategic leadership for the overall supervision and management of the Division.
She/he must possess expertise in financial analysis and strategic planning. S/he shall analyze day-to-day financial activities with precision to provide valuable insights and recommendations to the senior management (Directors and top management).
The Head of Division, Financial management’s guidance will empower the Africa CDC’s leadership to make informed decisions that align with the organization’s long-term goals.
In addition, the incumbent will play a crucial role in developing and implementing financial plans that support the institution’s growth and efficiency.
Monitoring financial performance, identifying areas for improvement, and capitalizing on opportunities will be integral parts of the incumbent’s responsibilities.
Main Functions
The Head of Financial Management Division is responsible for overseeing the financial operations and activities of Africa CDC. Some of the main functions of this role are:
Supervises and manage the employees of the division with regard to organisation and performance evaluation;
Designs strategies and policies consistent with the Organ’s goal in order to address the pertinent issues in the relevant area;
Contributes to the development of the insitution’s business continuity plan and ensure implementation at division level;
Ensures risk management and mitigation;
Designs and plans policy programs to achieve the strategies;
Develops new and expand on existing activities as components of the strategies and policies;
Addresses problems in arising to current approaches to relevant area;
Engages stakeholders within Members States and RECs in designing and implementing strategies;
Represents the organisation and explain its position at conferences.
Mobilises funding from all donors to support execution of strategies and activities of the Division;
Prepares periodic financial and budget reports and monitor budget execution at division level.
Specific Responsibilities
Develop and implement financial policies and procedures that ensure compliance with accounting standards, regulations, and best practices.
Prepare and analyze financial reports, budgets, forecasts, and statements that provide accurate and timely information for decision-making.
Identify and mitigate financial risks and ensuring adequate internal controls and safeguards are in place.
Providing strategic guidance and advice on financial issues and opportunities to senior management and the board of directors.
Prepares monthly cash forecasts and other relevant financial reports for management use;
Prepare the Division annual budget and submit for consideration and corresponding approval;
Review the system effectiveness and recommend improvements in order to mitigate identified risks;
Review and monitor payments systems to ensure payables including payroll and disbursements are processed timely and all exceptions are dealt with promptly and timely;
Manage the customer relationship with all finance institutions and banks to ensure integrated payments/disbursement (including bank online platforms) systems are operating smoothly:
Authorise all payments as a key primary signatory with reference to the Finance Rules and Regulations (FRR);
Provide overall leadership and supervision of the Division staff while ensuring the work of all other stake holders as appropriate is supported.
Ensure compliance with Financial Rules and Regulations of the African Union and financial policies;
Manage a multi-functional team of finance professionals;
Maintain and continually improving systems, processes, and procedures of financial management, internal controls and administrative services of Africa CDC;
Properly report and safeguard Africa CDC’s financial resources and ensuring effectiveness and efficiency in all financial matters;
Authorize all Africa CDC payments and ensure the processing of Africa CDC salaries on time;
Administer the systems of all Africa CDC online banking services;
Ensure the timely preparation and presentation of financial and other interim reports on the financial situation of the Body;
Ensure timely preparation of bank reconciliation statements and resolve all reconciliation issues in a timely manner;
Review and order all bank transfers (local and international) and constantly ensure that you have good foreign currency reserves;
Prepare cash flow projections on a regular basis and manage relationships with internal and external auditors;
Conduct investigations into the most significant discrepancies between actual cash flow and forecast cash flow, as well as any errors noted in bank accounts or cash books;
Prepare, upload and publish monthly SAP exchange rate reports;
Be an authorized signatory of the Africa CDC for all banking operations and manage the Africa CDC’s relations with banks;
Provide strategic advice and guidance on matters relating to financial management;
Manage cash and other short-term assets by forecasting cash inflows and outflows so that the organization’s cash flow is neither insufficient nor surplus;
Ensure adequate financial controls over cash resources by exercising control over finances through ratio analysis, financial forecasting, expenditure and surplus control;
Support the mobilization of financial resources from partners to ensure adequate funding for operational and programmatic needs;
Oversee the debt settlement and disbursement process and ensure the proper processing of all payments and expenses;
Review policies, systems and controls to ensure they are adequate, up-to-date and operationally effective;
Supervise and manage a multifunctional team of financial professionals.
Academic Requirements and Relevant Experience
A Master’s Degree in Finance or Accounting, Finance, Business Management or related field with twelve (12) years of relevant work experience of which seven (7) years at managerial level and five (5) years at supervisory level;
Professional certification such as CPA, CFA, CGMA is highly preferred
Solid experience in financial management, budgeting, auditing, and compliance in a large and complex organizations.
Experience in the public sector or a non-profit organization is an asset.
Required Skills:
Leadership and management skills
Ability to successfully manage teams in multicultural and multilingual environment;
Strong analytical skills;
Interpersonal and negotiation skills
Presentation, report writing and communication skills;
Computer skills with practical knowledge of Microsoft Office Suite.
Planning and organizing skills
Ability to effectively lead, supervise, mentor, develop and evaluate staff
Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic, Kiswahili) is required, and fluency in another AU language(s) will be an added advantage.
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationships
Foster Accountability Culture
Communicating with impact
Learning Orientation
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing
Drive for result
Fosters Innovation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
11.) Head, Human Resources Management (AfCDC)
Job Title: Head, Human Resources Management (AfCDC)
Requisition ID: 1975 Location: Addis Ababa, Ethiopia
Job Grade: P5
Contract Type: Regular
Number of Direct Reports: 5
Reports to: Director of Administration
Directorate/Department/Organ: Africa CDC
Purpose of Job
The Head of Human Resource Management Division shall develop and manage the execution of the HR strategy and core areas of the HR Management Division including recruitment, employee relations, human resource administration, employee engagement, payroll, reward and recognition, as well as maintaining and improving HR systems in line with the AU policies, regulations and rules, as well as within available HR budget.
Main Functions
The Head of HRM must embody the business’s culture, being responsible for the wellbeing of the workforce and attracting new talent.
Responsibilities are centered on leading the HR Management Division processes and driving people management strategies. This includes coaching, mentoring and supporting staff members to identify their individual strengths and development needs, while championing an open, embracing culture of Diversity, Equity and Inclusion (DEI) throughout Africa CDC.
The incumbent will also ensure that the human resources programs and initiatives are implemented effectively and efficiently.
Specific Responsibilities
Provide reports on all areas of HR, Payroll and Learning and Development, including the application of / compliance towards AU Staff Regulations and Rules, HR policy, best practices and workforce development initiatives.
Advise and strategize on the development of effective employment policies across the institution.
Provide professional leadership, support and develop HR staff, in order to increase knowledge, share best practices and to ensure that relevant professional standards are met.
Ensure that Africa CDC complies with AU Staff Regulations and Rules, accepted professional standards, policies, procedures and legislations (including legislation on data protection, the equality principles, health and safety).
Manage the execution of the HR Strategy and core areas of the HRM Division including Recruitment, Employee Relations, HR Administration, Employee Engagement, Payroll, Reward and Recognition, as well as maintaining and improving HR systems and management of the HR budget.
Drive the continuous improvement agenda with focus on engagement & welfare activities, maximizing productivity, devolving HR responsibilities to line managers and building leadership capability.
Take a lead role in transforming and strengthening the organizational culture, ensuring that the company values and approach are displayed.
Execute a plan for diversity, equality, and inclusion that aligns with company values, business strategy and commitments.
Regularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retention.
Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues.
Academic Requirements and Relevant Experience
Master’s Degree in Human Resources Management, Public Administration, Business Administration, Psychology, Education or a related field with twelve (12) years’ relevant and progressive work experience, out of which seven (7) and five (5) must be at managerial and direct supervisory levels
Proven experience as a senior leader of human resource functions/units with specialized knowledge in recruitment, performance management, employee relations, payroll and benefits, HR operations (including but not limited to contract management, leave administration etc)
Experience in contributing towards development and review of HR policies and procedures, analysis of HR related information to inform the review of HR instruments
Experience in international organisations of similar scale, in managing multicultural teams with various professional backgrounds
Experience in leading organisational change and/or transformation processes within public sector or similar institutions nationally, regionally and/or internationally.
Required Skills:
Strong knowledge of HR best practices and trends.
Excellent communication, interpersonal and leadership skills, as well as a strategic mindset and a problem-solving attitude.
Ability to handle complex and sensitive issues with professionalism and discretion, and promote a culture of trust, respect, and collaboration across the organization.
Familiarity to HR information systems
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationship
Foster Accountability Culture
Learning Orientation
Communicating with impact
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing
Drive for Results
Fosters Innovation
Tenure of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
6th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
12.) Senior Communications Officer (AfCDC)
Job Title: Senior Communications Officer (AfCDC)
Requisition ID: 1961 Location: Addis Ababa, Ethiopia
Job Grade: P3
Contract Type: Regular
Directorate/Department/Organ: Africa CDC
Reports to: Principal Communication Officer
Purpose of Job
The Senior Communications Officer will report to the Head of Division, with the primary responsibility for executing media product development for the enterprise communications platform supporting the long-term vision, strategic direction and annual goals and objectives of the Africa CDC.
This work involves content development for all manner of agency internal and external communications, including website content, communiqués and press releases, promotional materials, social media content, risk communications, the graphic layout of agency publications, and other media products.
Social and environmental factors in terms of the Africa CDC social and environmental will be relevant, including demographic, hardship, travel, and other local conditions.
Main Functions
Communications Planning & Implementation:
Support the implementation of the overall communications and advocacy strategy and to contribute to the development and review of Africa CDC advocacy plans and programmes
Propose public awareness campaigns aimed at raising awareness about Africa CDCs work in promoting public health sector governance and management
Support Head of Unit to conduct communications needs assessments for Africa CDC departments and natonal institutions / centres and drive design of overall internal and external communications and outreach targets
Compile and present regular reports capturing all deliverables and achievements of Africa CDS work in the public health sector
Provide communication coverage of Africa CDC events at HQ and on mission
Content & Editorial Support:
Support the Head of Unit in reviewing editorial content prior to final review and publication
Support the development/production of communication and advocacy instruments and materials for marketing and awareness-raising campaigns, including briefing materials, factsheets, branding material
Produce written materials for publication and publicity, such as newsletters, annual reports, brochures, leaflets
Liaise with AU studio and Web teams (Africa CDC / ICD to ensure coverage of Africa CDC events and ensure records of material are assigned references and digitally archived at the AU Archives.
Digital Marketing:
Contribute information to create awareness on digital platforms and ensure updates of key activities and messages are regularly provided
Support content development on key mandates and programmes – Website, Social Media. Mobile Platforms
Develop content for digital platforms including webcasts, podcasts, video animations / documentaries as per approved plans
Manage two-way messaging on social media platforms in relation to sectoral issues and propriety areas for Africa CDC
Media Engagement and Advocacy:
Identify opportunities for placement of key messages and editorial content on various media channels including digital in relation to the sector and key programmes implemented by the Africa CDC
Support advocacy activities by preparing talking points on key activities and programmes
Provide editorial content for publications
Write press releases, note to editors as well as any briefings to be disseminated to the public through the media in relation to programme areas
Work with media and news division to organise regular media briefings for Africa CDC stakeholders about the work of the Africa CDC (press conferences, press releases, interviews of key principles)
Develp a media engagement strategy for journalists providing expertise coverage in the public health sector
Collate a media database of journalists in the public health secor and ensure information is added to the global AU media database at the ICD
Perform aAny other duties as assigned by supervisor
Provide technical guidance on matters relating to system review and implementation project in the area of specialization, as required.
Specific Responsibilities
Deliver on the main functions listed above focusing on the work of Africa CDC and supporting the communication need of related Africa CDC institutions based in member states
Academic Requirements and Relevant Experience
University Master’s Degree in Marketing Management or International Communications or Journalism. Up to 7 years of progressively relevant experience at the regional or international level in corporate marketing, public relations or media industry (as a senior journalist or with editorial content control) out of which at least three years should be at specialist/expert level serving in communication roles in public health or related setting with a proven track record of promoting communication priorities and working with digital media platforms and tools with private sector communications agencies and public relations firms
A Bachelor University Degree in the above fields of study, coupled with ten (10) years of the stated work experience is acceptable in lieu of Masters Degree.
Professional certification / diploma in marketing or public relations will be an added advantage
Additional level of academic qualification in Communication, Journalism or related fields will be an advantage.
Experience developing and implementing communication activities for national government or public sector, regional or international government or non-governmental organisations, multinational organisations, advertising agencies or leading media companies will be a distinct advantage
Continuous and relevant work experience serving in communication roles in public health or related setting; experience working with large programmes is preferred. Experience with the private sector communications agencies and public relations firms is also a plus.
Demonstrated success working with senior leaders in high-profile situations to advance strategic communication goals. Experience working in a technical public health domain is also a plus.
Proven track record at successfully managing relationships with key media outlets to promote communication priorities – e.g. issuance of press releases and organizing media events.
Demonstrable experience in working with digital media platforms and tools:
Professional level experience with social media, e.g., Facebook, Twitter, Google+, LinkedIn, Pinterest, Instagram, and social media measurements tools, e.g., Hootsuite, Simply Measured, and/or Sprout Social.
Experience working with PR tools/databases such as Business Wire, Vocus and Cision is a plus.
Previous experience working and/or living in developing countries is preferred.
Required Skills:
Comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the development and administration of domestic and international health communication programmes. Ability to research, develop, evaluate key health communication policies, procedures, and guidelines, and advise the Coordinator and Principal Communications Officer as appropriate.
Strong command of document and graphic presentation and media software systems and tools.
Possesses excellent organization and project management skills and composure: ability to handle competing priorities and work effectively in a challenging, fast-paced environment; exercises judgment in managing confidential/sensitive information – trustworthy.
Interpersonal relationship skills to establish and maintain effective and diplomatic working relations and to secure the support and cooperation of others.
Excellent verbal and written skills and experience in executing various writing styles and voices, including journalistic and executive writing.
Demonstrated ability in computer skills, including excellent word-processing capabilities, proficiency with e-mail and internet applications experience in using office software such as MS PowerPoint, Word and Excel.
Personal Abilities:
Ability to work under pressure, stay on track and meet deadlines
Analytical and problem-solving skills.
Proven ability to use clear, concise language in correspondence as well as including content fitting for the purpose and audiences when preparing written briefs and reports.
Able to operate in a multicultural environment.
High level of autonomy at work, yet with profound team-spirit.
Adaptive, patient, resourceful, resilient and flexible.
Pro-active and solutions-oriented.
Applicants must be proficient in at least two African Union working languages (English, French, Arabic, Portuguese or Spanish). Knowledge of one more or several other working languages would be an added advantage.
Leadership Competencies:
Strategic Insight
Change Management
Managing Risk
Core Competencies:
Building Relationship
Accountable and Complies with Rules
Learning Orientation
Communicating with Influence
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing
Drive for Result
Continuous Improvement Orientation
Tenure of Appointment:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 37,453.00 (P3 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), a Housing allowance of US$ 22,932.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
13.) Communication & Media Engagement Officer (AfCDC)
Job Title: Communication & Media Engagement Officer (AfCDC)
Requisition ID: 1972 Location: Addis Ababa, Ethiopia
Job Grade: P2
Contract Type: Regular
Directorate/Department/Organ: Africa CDC
Reports to: Head of Advocacy and Communication Division
Purpose of Job
The Communications Officer will report to the Head of Advocacy and Communication, with the primary responsibility for executing media product development for the enterprise communications platform supporting the long-term vision, strategic direction and annual goals and objectives of the Africa CDC.
This work involves content development for all manner of agency internal and external communications, including website content, communiqués and press releases, promotional materials, social media content, risk communications, graphic layout of agency publications, and other media products.
Main Functions
Media Engagement:
Under guidance write press releases, note to editors as well as any briefings to be disseminated to the public through the media in relation to Africa CDC activities
Scan the news environment and identify opportunities for placement of key messages and editorial content on various media channels including digital in relation to the key programmes implemented by the AU
Support advocacy activities by sourcing key information for talking points on key activities and programmes
Support sourcing and providing editorial content for publications
Organise media briefings for Africa CDC (press conferences, press releases, interviews of key principles)
Maintain an updated database on journalists providing expertise coverage public health sector and ensure submission of data to global AU media database
Communication and Programmes implementation:
Support the implementation of the communications and advocacy strategy for Africa CDC and contribute to the implementation of programmes
Support the planning and implementation of public awareness campaigns aimed at raising awareness about Africa CDCs work and report on the progress of the campaigns
Compile and present regular reports capturing all deliverables and achievements of Africa CDC
Provide communication coverage of events at HQ and on mission
Content & Editorial Support:
Support the development/production of communication and advocacy instruments and materials for marketing and awareness-raising campaigns, including briefing materials, factsheets, branding material
Support production of publicity material such as newsletters, annual reports, brochures, leaflets
Support the in sourcing and compiling editorial content from Africa CDC departments and stakeholders for review prior by supervisors
Ensure coverage of Africa CDC events and ensure records of material are assigned references and digitally archived in the AU Archives
Digital Marketing:
Contribute to awareness raising on digital platforms and monitor public engagement to ensure regular updates of activities and key messages;
Support the development of content on key mandates and programs by researching key material to publish on the website and social media;
Digital platforms:
Develop content for digital platforms, including webcasts, podcasts, video animations and documentaries, in accordance with approved plans;
Reporting:
Provide regular reports on coverage by accredited and other media outlets of Africa CDC activities;
Keep informed of media and press trends and monitor developments in information dissemination technologies and provide reports that can help the Africa CDC improve its information activities.
Specific Responsibilities
Elaborate and implement communications strategies, including media strategy to achieve the Africa CDC agenda;
Establish and maintain communication channels and a database with continental, regional and national focal points and the media including dissemination of information;
Facilitate data collection and disseminate continent-wide country-level performance monitoring reports, such as the Scoring African Leadership report;
Advocate for and sensitize Member States and other stakeholders as to the ownership, the coordination and the implementation of public health policies;
Maintain contact with relevant institutions involved in Public Health research and advocacy and cooperate with RECs, UN Agencies, AU specialized institutions, Organizations, NGOs and CSOs with a view to raising awareness and maximizing implementation of pertinent projects and programmes;
Assist in the preparation and organization of meetings;
Act as liaison between Africa CDC communications team and the communications focal points of Member States.
Support capacity building in communications for representatives of Member States.
Develop and provide content for Africa CDC communication materials, including newsletters, reports, guidelines, documentaries, etc.
Support the documentation of success stories and documentaries and campaign materials for Africa CDC and Member States;
Prepare documents and write reports;
Perform other duties as assigned by supervisors.
Academic Requirements and Relevant Experience
Bachelor’s Degree Mass Communications, Journalism, Public Relations, Public Policy, or a related field with an additional training in advocacy and social communication, with at least five (5) years of relevant professional work experience
Or
Master’s Degree in the above fields from an accredited academic institution with at least two (2) years of relevant work professional experience,
Relevant work experience in public health communication, including at the international level is required.
Experience in using a wide variety of communication methods and platforms, including social media, to support internal and external communications.
Working knowledge of policy analysis and programme/project development, implementation and monitoring;
Required Skills:
Excellent content creation, including writing and editing, skills for public health programmes.
Ability to communicate complex and abstract concepts to different audiences.
Good written and oral knowledge of any of one African Union working languages. Knowledge of additional language would be an advantage.
Ability to work quickly and thoroughly in an organized manner under pressure while paying attention to details.
Good planning and organizational skills;
Able to deliver key outputs on time and within budget ceiling.
Ability to advocate and communicate persuasively to stakeholders and different audiences.
A good knowledge of public health issues.
Excellent computer and IT skills including the use of social media. Computer literacy (processing of word, data and graphic).
Excellent people management skills.
Excellent interpersonal skills, ability to work autonomously and in a multi-cultural environment; Excellent report writing and presentation skills;
Good communication and negotiating skills;
Leadership Competencies:
Change Management
Managing Risk
Core Competencies:
Teamwork and Collaboration
Accountability awareness and Compliance
Learning Orientation
Communicating with Influence
Functional Competencies:
Analytical Thinking and Problem Solving
Job Knowledge and information sharing
Drive for Result
Continuous Improvement Focus
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 31,073.00 (P2 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), a Housing allowance of US$ 22,932.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
14.) Regional Director – Regional Coordinating Center, North (AfCDC)
Job Title: Regional Director – Regional Coordinating Center, North (AfCDC)
Requisition ID: 1964 Location: Cairo, Egypt
Job Grade: P5
Contract Type: Regular
Reports to: Director General
Division: Regional Collaborating Center (Cairo)
Directorate/Department/Organ: Office of the Director General
Purpose of Job
The Regional Director for Regional Collaborating Centre is responsible for leading and managing the strategic and operational activities of the centre, which aims to foster collaboration and coordination among regional stakeholders in the field of health and social care.
The Regional Director oversees the development and implementation of the centre’s work plan, budget, and performance indicators, as well as the recruitment and supervision of staff.
The Regional Director also represents the centre in external meetings and events, and builds and maintains effective partnerships with Member states and relevant regional and national authorities, organizations, and networks.
Main Functions
The Regional Director for the Regional Collaborating Centre (RCC) is responsible for:
Overseeing the implementation of the RCC’s strategic plan,
Managing the RCC’s staff and budget, and fostering partnerships with relevant stakeholders.
Representing the RCC in regional and global forums, and
Ensure alignment with the RCC’s vision and mission.
The Regional Director reports to the Director General and works closely with the RCC’s Technical Advisory Committee.
Specific Responsibilities
Coordinate and facilitate the development of RCCs work plans for regional epidemiology and laboratory surveillance capacity strengthening.
Fosters an enabling environment for research collaborations and information sharing among RCCs.
Facilitate RCCs linkages to the Africa CDC Emergency Operations Centre activities to ensure appropriate and rapid deployment of staff.
Facilitate and coordinate development of RCCs preparedness and response plans and assessment activities.
Facilitate strengthening of RCC disease surveillance monitoring and reporting by facilitating adaptation of Africa CDC surveillance policies.
Facilitate the execution of Africa CDC technical reference policy, guidance, plans and tools into RCC contexts to ensure consistent implementation of public health activities.
Oversee, mentor and guide development of peer review research publications in epidemiology, surveillance or related health science.
Represent the agency on behalf of the Director in technical meetings, conferences or similar venues where the agency seeks to be recognized.
Represents the agencies scientific interests as a member of a scientific review committee for reviewing and developing public health scientific policies, procedures and guidelines.
Coordinates the delivery of technical services in support of Africa CDC Emergency Response activities as appropriate and assigned.
Academic Requirements and Relevant Experience
Master’s Degree in a relevant discipline such as, but not limited to, Public Health, basic Health Science (e.g., Biology, Chemistry), and Epidemiology and Health-Services Research.
Clinical degree (e.g., M.D, MPhil, in Medicine, Pharmacy, Nursing) AND a Master’s Degree in Public Health or a related discipline.
Twelve (12) years of relevant experience in public health practice, with emphasis on infectious disease epidemiology, monitoring and surveillance, and operational research, with at least seven (7) years at managerial level with wide powers to lead and manage national, regional or global public health programmes and five (5) years of supervisory level.
Extensive experience in leading and managing complex projects across multiple countries and sectors.
Have successfully coordinated the delivery of high-quality technical assistance, capacity building, and knowledge sharing to support the implementation of the Sustainable Development
Should have also fostered strong partnerships and collaboration with various stakeholders, including governments, civil society, private sector, and development partners.
Should have demonstrated strategic vision, leadership skills, and a commitment to excellence and innovation in my previous roles.
Required Skills:
The following are the required skills for a Regional Director of Regional Collaborating Centres in the Africa CDC:
Strong leadership and management skills: The Regional Director must be able to provide strong leadership and management to the RCDCs. This includes setting clear goals and objectives, developing and implementing strategies, and managing staff and resources effectively.
Excellent communication skills: The Regional Director must be able to communicate effectively with a variety of stakeholders, including AU officials, government officials, partners, and the public. This includes being able to clearly articulate the RCDC’s goals and objectives, as well as the RCDC’s work and achievements.
Technical expertise: The Regional Director must have technical expertise in the areas of the RCDC’s work. This may include areas such as health, education, agriculture, or the environment.
Political savvy: The Regional Director must be able to navigate the political landscape of the AU and its member states. This includes being able to build relationships with key stakeholders and to advocate for the RCC’s work.
International experience: The Regional Director must have international experience. This includes experience working in a cross-cultural environment and experience working with international partners.
In addition to the above skills, the Regional Director must also be a strategic thinker, a problem solver, and a team player. The Regional Director must be able to work independently and as part of a team to achieve the RCC’s goals and objectives.
The Regional Director of Regional Collaborating Centres in Africa CDC is a critical position that requires a wide range of skills and experience, and must be able to provide strong leadership and management, excellent communication skills, technical expertise, political savvy, and international experience.
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationship
Foster Accountability Culture
Learning Orientation
Communicating with impact
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing
Drive for Results
Fosters Innovation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage
Remuneration
Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment (48% of basic salary), Housing allowance US$ 21,832.68 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
15.) Regional Director – Regional Coordinating Center East (AfCDC)
Job Title: Regional Director – Regional Coordinating Center East (AfCDC)
Requisition ID: 1963 Location: Nairobi, Kenya
Job Grade: P5
Contract Type: Regular
Reports to: Director General
Division: Regional Collaborating Center (Nairobi)
Directorate/Department/Organ: Office of the Director General
Purpose of Job
The Regional Director for Regional Collaborating Centre is responsible for leading and managing the strategic and operational activities of the centre, which aims to foster collaboration and coordination among regional stakeholders in the field of health and social care.
The Regional Director oversees the development and implementation of the centre’s work plan, budget, and performance indicators, as well as the recruitment and supervision of staff.
The Regional Director also represents the centre in external meetings and events, and builds and maintains effective partnerships with Member states and relevant regional and national authorities, organizations, and networks.
Main Functions
The Regional Director for the Regional Collaborating Centre (RCC) is responsible for:
Overseeing the implementation of the RCC’s strategic plan,
Managing the RCC’s staff and budget, and fostering partnerships with relevant stakeholders.
Representing the RCC in regional and global forums, and
Ensure alignment with the RCC’s vision and mission.
The Regional Director reports to the Director General and works closely with the RCC’s Technical Advisory Committee.
Specific Responsibilities
Coordinate and facilitate the development of RCCs work plans for regional epidemiology and laboratory surveillance capacity strengthening.
Fosters an enabling environment for research collaborations and information sharing among RCCs.
Facilitate RCCs linkages to the Africa CDC Emergency Operations Centre activities to ensure appropriate and rapid deployment of staff.
Facilitate and coordinate development of RCCs preparedness and response plans and assessment activities.
Facilitate strengthening of RCC disease surveillance monitoring and reporting by facilitating adaptation of Africa CDC surveillance policies.
Facilitate the execution of Africa CDC technical reference policy, guidance, plans and tools into RCC contexts to ensure consistent implementation of public health activities.
Oversee, mentor and guide development of peer review research publications in epidemiology, surveillance or related health science.
Represent the agency on behalf of the Director in technical meetings, conferences or similar venues where the agency seeks to be recognized.
Represents the agencies scientific interests as a member of a scientific review committee for reviewing and developing public health scientific policies, procedures and guidelines.
Coordinates the delivery of technical services in support of Africa CDC Emergency Response activities as appropriate and assigned.
Academic Requirements and Relevant Experience
Master’s Degree in a relevant discipline such as, but not limited to, Public Health, basic Health Science (e.g., Biology, Chemistry), and Epidemiology and Health-Services Research.
Clinical degree (e.g., M.D, MPhil, in Medicine, Pharmacy, Nursing) AND a Master’s Degree in Public Health or a related discipline.
Twelve (12) years of relevant experience in public health practice, with emphasis on infectious disease epidemiology, monitoring and surveillance, and operational research, with at least seven (7) years at managerial level with wide powers to lead and manage national, regional or global public health programmes and five (5) years of supervisory level.
Extensive experience in leading and managing complex projects across multiple countries and sectors.
Have successfully coordinated the delivery of high-quality technical assistance, capacity building, and knowledge sharing to support the implementation of the Sustainable Development
Should have also fostered strong partnerships and collaboration with various stakeholders, including governments, civil society, private sector, and development partners.
Should have demonstrated strategic vision, leadership skills, and a commitment to excellence and innovation in my previous roles.
Required Skills:
The following are the required skills for a Regional Director of Regional Collaborating Centres in the Africa CDC:
Strong leadership and management skills: The Regional Director must be able to provide strong leadership and management to the RCDCs. This includes setting clear goals and objectives, developing and implementing strategies, and managing staff and resources effectively.
Excellent communication skills: The Regional Director must be able to communicate effectively with a variety of stakeholders, including AU officials, government officials, partners, and the public. This includes being able to clearly articulate the RCDC’s goals and objectives, as well as the RCDC’s work and achievements.
Technical expertise: The Regional Director must have technical expertise in the areas of the RCDC’s work. This may include areas such as health, education, agriculture, or the environment.
Political savvy: The Regional Director must be able to navigate the political landscape of the AU and its member states. This includes being able to build relationships with key stakeholders and to advocate for the RCC’s work.
International experience: The Regional Director must have international experience. This includes experience working in a cross-cultural environment and experience working with international partners.
In addition to the above skills, the Regional Director must also be a strategic thinker, a problem solver, and a team player. The Regional Director must be able to work independently and as part of a team to achieve the RCC’s goals and objectives.
The Regional Director of Regional Collaborating Centres in Africa CDC is a critical position that requires a wide range of skills and experience, and must be able to provide strong leadership and management, excellent communication skills, technical expertise, political savvy, and international experience.
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 42% of basic salary), Housing allowance US$ 21,240.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
16.) Regional Director – Regional Coordinating Center, Central (AfCDC)
Job Title: Regional Director – Regional Coordinating Center Central (AfCDC)
Requisition ID: 1962 Location: Libreville, Gabon
Job Grade: P5
Contract Type: Regular
Reports to: Director General
Division: Regional Collaborating Center (Libreville)
Directorate/Department/Organ: Office of the Director General
Purpose of Job
The Regional Director for Regional Collaborating Centre is responsible for leading and managing the strategic and operational activities of the centre, which aims to foster collaboration and coordination among regional stakeholders in the field of health and social care.
The Regional Director oversees the development and implementation of the centre’s work plan, budget, and performance indicators, as well as the recruitment and supervision of staff.
The Regional Director also represents the centre in external meetings and events, and builds and maintains effective partnerships with Member states and relevant regional and national authorities, organizations, and networks.
Main Functions
The Regional Director for the Regional Collaborating Centre (RCC) is responsible for:
Overseeing the implementation of the RCC’s strategic plan,
Managing the RCC’s staff and budget, and fostering partnerships with relevant stakeholders.
Representing the RCC in regional and global forums, and
Ensure alignment with the RCC’s vision and mission.
The Regional Director reports to the Director General and works closely with the RCC’s Technical Advisory Committee.
Specific Responsibilities
Coordinate and facilitate the development of RCCs work plans for regional epidemiology and laboratory surveillance capacity strengthening.
Fosters an enabling environment for research collaborations and information sharing among RCCs.
Facilitate RCCs linkages to the Africa CDC Emergency Operations Centre activities to ensure appropriate and rapid deployment of staff.
Facilitate and coordinate development of RCCs preparedness and response plans and assessment activities.
Facilitate strengthening of RCC disease surveillance monitoring and reporting by facilitating adaptation of Africa CDC surveillance policies.
Facilitate the execution of Africa CDC technical reference policy, guidance, plans and tools into RCC contexts to ensure consistent implementation of public health activities.
Oversee, mentor and guide development of peer review research publications in epidemiology, surveillance or related health science.
Represent the agency on behalf of the Director in technical meetings, conferences or similar venues where the agency seeks to be recognized.
Represents the agencies scientific interests as a member of a scientific review committee for reviewing and developing public health scientific policies, procedures and guidelines.
Coordinates the delivery of technical services in support of Africa CDC Emergency Response activities as appropriate and assigned.
Academic Requirements and Relevant Experience
Master’s Degree in a relevant discipline such as, but not limited to, Public Health, basic Health Science (e.g., Biology, Chemistry), and Epidemiology and Health-Services Research.
Clinical degree (e.g., M.D, MPhil, in Medicine, Pharmacy, Nursing) AND a Master’s Degree in Public Health or a related discipline.
Twelve (12) years of relevant experience in public health practice, with emphasis on infectious disease epidemiology, monitoring and surveillance, and operational research, with at least seven (7) years at managerial level with wide powers to lead and manage national, regional or global public health programmes and five (5) years of supervisory level.
Extensive experience in leading and managing complex projects across multiple countries and sectors.
Have successfully coordinated the delivery of high-quality technical assistance, capacity building, and knowledge sharing to support the implementation of the Sustainable Development
Should have also fostered strong partnerships and collaboration with various stakeholders, including governments, civil society, private sector, and development partners.
Should have demonstrated strategic vision, leadership skills, and a commitment to excellence and innovation in my previous roles.
Required Skills:
The following are the required skills for a Regional Director of Regional Collaborating Centres in the Africa CDC:
Strong leadership and management skills: The Regional Director must be able to provide strong leadership and management to the RCDCs. This includes setting clear goals and objectives, developing and implementing strategies, and managing staff and resources effectively.
Excellent communication skills: The Regional Director must be able to communicate effectively with a variety of stakeholders, including AU officials, government officials, partners, and the public. This includes being able to clearly articulate the RCDC’s goals and objectives, as well as the RCDC’s work and achievements.
Technical expertise: The Regional Director must have technical expertise in the areas of the RCDC’s work. This may include areas such as health, education, agriculture, or the environment.
Political savvy: The Regional Director must be able to navigate the political landscape of the AU and its member states. This includes being able to build relationships with key stakeholders and to advocate for the RCC’s work.
International experience: The Regional Director must have international experience. This includes experience working in a cross-cultural environment and experience working with international partners.
In addition to the above skills, the Regional Director must also be a strategic thinker, a problem solver, and a team player. The Regional Director must be able to work independently and as part of a team to achieve the RCC’s goals and objectives.
The Regional Director of Regional Collaborating Centres in Africa CDC is a critical position that requires a wide range of skills and experience, and must be able to provide strong leadership and management, excellent communication skills, technical expertise, political savvy, and international experience.
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationships
Foster Accountability Culture
Learning Orientation
Communicating with impact
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing
Drive for Results
Fosters Innovation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage
Remuneration
Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 48% of basic salary), Housing allowance US$ 21,832.68 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
17.) Director of Finance (AfCDC)
Job Title: Director of Finance (AfCDC)
Requisition ID: 1969 Location: Addis Ababa, Ethiopia
Job Grade: D1
Contract Type: Regular
Reports to: Director General
Division: Finance Division
Number of Direct Reports: 3
Number of Indirect Reports: 1
Directorate/Department/Organ: Africa CDC
Purpose of Job
The Director of Finance will provide strategic direction and leadership in managing the operations of the Finance Directorate in order to achieve the Africa CDC strategic objectives and goals.
S/he will work with Africa CDC executive team to build and deliver financial policies and strategies that improve the business’ financial status.
S/he will oversee all the financial operations within each Division/Unit to ensure they’re spending within the budget and following the financial policies laid out by the AUC.
The Director of Finance will also analyze the financial performance of Africa CDC and build reports for the executive team to review and provide feedback.
S/he will also research and review Africa CDC’s financial statistics to make forecasts and projections that help to build more comprehensive budgets.
The Director of Finance will develop strategies to assess, manage and minimize any potential financial risks.
Main Functions
The main duties will include, but not limited to establishing targets, developing budgets, and performing financial analysis. The ultimate goal is to guide Africa CDC towards success.
Develops and executes the overall strategy for the directorate and ensures alignment with overall organizational strategy;
Manages and supervises employees within the directorate, ensures the timely delivery of the directorate’s goals and effective staff performance evaluation;
Drives the implementation and monitoring of policies, strategies and programs to contribute to the effective implementation of relevant AU Policy Organs Decisions;
Ensures the delivery of the directorate’s annual targets in line with the organization’s overall goals and maintains robust departmental monitoring and evaluation systems;
Provides technical leadership and ensures efficient functioning of all Divisions within the directorate;
Manages the work of the Directorate and supervises direct reports to ensure their effective performance in line with the organization’s performance management policy and system;
Leads the directorate and ensures effective management of personnel, budget, performance, program quality, employee relations matters and training in conformity with relevant rules, policies and procedures;
Builds and maintains good working relations and collaboration with other directorates/departments;
Develops and maintains regular working relations with senior stakeholders in Member State and partner institutions;
Coordinates meetings between the organization and relevant partners;
Ensures the preparation of periodic financial and budget execution reports and other reports;
Ensures the effective management of funds contributed to the organization;
Implements and maintains thematic partnerships in support of the mandate of the Directorate;
Develops and oversees policy development and guidelines in line with the organization’s legal framework;
Designs policies consistent with the Africa CDC’s strategic goals and mandate in order to address the pertinent issues in the relevant area;
Prepares and oversees integrated programs, projects and overall activities of the organization.
Maintains a positive work environment that facilitates collaboration and information sharing and is conducive to attracting, retaining, and motivating diverse talent.
Develops and maintains standard operating procedures (SOP’s) for the Directorate
Manages risks, develops mitigation measures and ensures business continuity of the directorate.
Specific Responsibilities
Oversee the financial strategic planning of the institution by evaluating its performance and potential risks. Develops and implements effective, responsive and efficient financial and budgetary strategies, policies and management systems, as per the international accounting standards
Perform regular financial analysis.
Develop budgets that meet the requirements of institution departments.
Establish targets and manage all accounting and finance employees including management accountants and internal auditors.
Supervise all audit and internal control processes.
Prepare detailed reports on the institution’s financial performance.
Guarantee compliance with financial laws and guidelines.
Recognize patterns in institution spending, revenue, and recommend solutions to any problem areas.
Coordinate with external financial entities on behalf of the institution.
Contributes to the planning and, development of Financial Accounting policies and policy to execute budgetary programs, Rules, Regulations and Procedures and ensures their implementation within Africa CDC;
Collects and manages statutory and other funds owed to Africa CDC;
Ensures inter-departmental coordination in programming and the budgetary process;
Assesses the efficiency and effectiveness of programs in realizing organizational goals and objectives;
Promotes sound financial management by ensuring adherence and compliance with International Public Sector accounting standards (IPSAS), the AU Financial Rules and Regulations, Policies, Systems and Procedures;
Seeks continuous improvement and cost effectiveness in the delivery of services;
Responsible and accountable for managing the human resources component of the Directorate of Finance;
Provides accurate, reliable and timely accounts of Africa CDC and provision of value adding professional and strategic advice to Member States and internal customers;
Prepares and issues instructions relating to budget preparation;
Oversees the preparation of the programme budget of Africa CDC and follows up its implementation;
Organizes coordination meetings on programming and budgeting;
Proposes training programmes relating to programme designing, programme coordination, and budget preparation;
Manages the Programme Budget of the institution;
Initiates, proposes, manages and implements financial policies;
Promotes awareness of best practices in financial management and internal financial control systems;
Controls budget execution and process payments;
Invests excess liquidity as authorized;
Facilitates the conduct of external audit;
Ensures effective implementation of Financial Rules and Regulations;
Ensures safe custody of all liquid Assets of Africa CDC;
Ensures prompt recovery of all receivables owed to the Africa CDC;
Produces periodic financial and budget execution reports and annual financial statements and other specific mission reports, in accordance with Financial Rules and Regulations;
Advises the Director General on policy and strategy matters and ensures alignment of Africa CDC’s application of financial policy, programming guidelines, accounting system, budgeting guidelines and assets safeguard systems with that of the African Union in general;
Provides technical guidance and ensures efficient functioning of supervised Divisions;
Builds and maintains good working relations with other Departments/Directorates/Office within Africa CDC and beyond at African Union level;
Develops and maintains regular working relations with appropriate agencies of Member States and partners, and ensures timely collection of contributions from Member States
Performs any other relevant duties as may be assigned by the supervisor.
Academic Requirements and Relevant Experience
Master’s Degree in Accounting, Finance, Business Management with at least fifteen (15) years of experience out of which eight (8) years should be at managerial level, and five (5) in direct supervisory role.
Additional education and experience in public health administration, or related programme management and operations area will be an added advantage.
Membership or an internationally recognized professional accounting body (CA, CPA, ACCA, CIMA, Expert Comptable) is mandatory.
Relevant specialist professional qualifications are an added advantage.
Experience in leading financial operations, planning and analysis for various organizations.
Proven experience in managing budgets, forecasts, audits, compliance and risk management activities.
Experience in implementing strategic initiatives to improve financial performance, optimize resources and enhance stakeholder value.
Required Skills:
In-depth knowledge of accounting software, corporate principals, and financial analysis.
Excellent communication, interpersonal and outstanding leadership abilities
An analytical mind with good organizational skills.
Knowledge of International Public Sector Accounting Standards (IPSAS);
Ability to develop multi annual plans and budgets based on Result Based Management;
Communication and reporting skills with internal and external stakeholders;
Computer literacy – knowledge of major accounting systems especially SAP – ERP shall be an advantage
Ability to organize and motivate others and to work in a multi-cultural environment;
Strong skills in financial reporting, data analysis, accounting and business intelligence tools.
Confident in his/her ability to bring expertise and leadership to the organization and contribute to its growth and success.
Excellent drafting and reporting skills; ability to mentor teams on same;
Planning and organizational skills;
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, Kiswahili and Spanish) and fluency in another AU language is an added advantage.
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationship
Foster Accountability Culture
Learning Orientation
Communicating with impact
Functional Competencies:
Conceptual Thinking
Job Knowledge and information sharing:
Drive for Result
Fosters Innovation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage
Remuneration
Indicative basic salary of US$ 78,138.00 (D1 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
18.) Director of Administration (AfCDC)
Job Title: Director of Administration (AfCDC)
Requisition ID: 1970 Location: Addis Ababa, Ethiopia
Job Grade: D1
Contract Type: Regular
Reports to: Director General
Division: Office of the Director
Number of Direct Reports: 5
Number of Indirect Reports: 20
Directorate/Department/Organ: Africa CDC
Purpose of Job
The Director of Administration, is responsible for all the administrative and operational support of Africa CDC.
The duties of the Director of Administration include long-term strategic planning, overseeing daily operations, delegating tasks to staff and managing the general operations of the office.
Main Functions
Oversee all administrative functions and responsibilities for the department, including human resources management including recruitment related activities, contract management, payroll, and benefits, performance management, learning and development as well as employee relations, supply chain, MIS and Security & Safety within Africa CDC .
The Director shall manage budget and staff, including those related to human resources, facilities’, information systems’ and overall administrative functions related to the running of Africa CDC operations .
The preliminary duty of the Director of Administration is to ensure that there is strategic orientation in the functioning of the divisions reporting to him/her, and that the strategic objectives are translated into divisional work plans and actions, within set budgetary and resource frameworks.
He/she shall have the overall leadership role to oversee, manage and control the efficiency of the Directorate.
Develops and executes the overall strategy for the directorate and ensures alignment with overall organizational strategy;
Manages and supervises employees within the directorate, ensures the timely delivery of the directorate’s goals and effective staff performance evaluation;
Drives the implementation and monitoring of policies, strategies and programs to contribute to the effective implementation of relevant AU Policy Organs Decisions;
Ensures the delivery of the directorate’s annual targets in line with Africa CDC’s overall goals and maintains robust departmental monitoring and evaluation systems;
Provides technical leadership and ensures efficient functioning of all Divisions within the directorate;
Manages the work of the Directorate and supervises direct reports to ensure their effective performance in line with the organization’s performance management policy and system;
Leads the directorate and ensures effective management of personnel, budget, performance, program quality, employee relations matters and training in conformity with relevant rules, policies and procedures;
Specific Responsibilities
The Director of Administration shall:
Provide strategic guidance and leadership in implementing and maintaining management operations and ensures cost-effective management is provided throughout the agency.
Oversee agency programme management of support functions, including human resources management, procurement, MIS and security and safety functions at both headquarters and Regional Collaborating Centres.
Ensures overall agency compliance to AU rules and regulations and policies, in the areas of operations, namely supply chain, administrative services, human resources management, security and safety, as well as Management Information Systems..
Ensures agency that executive management receives accountability reporting and supportive briefing documents on timely manner.
Ensure monitoring and oversight mechanisms and procedures are in place to ensure compliance to internal controls and external regulation.
Foster efficient and effective business operations to advance agency programmes, initiatives and activities.
Develops policy and procedures as necessary to improve operational efficiencies across all business lines.
Resolves service performance issues within Africa CDC and works closely with Directors and key staff of AU service Directorates and Divisions.
Serves as an advocate for staff ensuring mechanisms and resources are in place to address and resolve staff complaints.
Takes efforts to provide an inclusive workplace that fosters the development of others and facilitates cooperation.
Supports efforts to ensure the mental and physical safety and security of staff and visitors and other areas as appropriate.
Lead coordination and implementation of programme management support for Africa CDC emergency response.
Works closely with other Directors of AU service divisions and the AU Peace and Security components to ensure alignment of emergency service provision.
Oversee agency facilities support functions to ensure business operations at agency headquarters and Regional Collaborating Centres.
Ensures provisioning, maintenance and monitoring of all facilities services provided by agency staff or outside vendors.
Represent the Director General and/or Deputy Director General on matters of operational policy to the Governing and Advisory Boards and other fora as appropriate.
Represents the Director General, in high level external engagements, and serve as acting Director General or Deputy Director General on a rotating basis with other senior staff.
Academic Requirements and Relevant Experience
Master’s Degree in Business Management, Human Resources Management, Operations, Public Health Administration, Programme Management, or any other relevant area of study with at least 12 years of experience out of which seven (7) years should have be at managerial level, while five (5) should involve direct supervisory responsibilities
Proven experience in managing the daily operations of various types of organizations, particularly international organization within the public sector
Strong experience in the areas of planning and budgeting.
Established experience in administering and leading multifunctional departments/directorates, including human resources, procurement/supply chain, operations, MIS, Security and Safety areas of work
Strong experience in ensuring compliance to rules and regulations, organizational policies and decisions, implementing policies and procedures,
Proven experience in managing professional staff and experts, evaluating performance, onboarding, mentoring, supervising, motivating staff under his/her supervision and improving efficiency and productivity.
Strong experience in successfully leading teams of administrative staff
Should have excellent communication, organizational, and problem-solving skills, as well as a strong work ethic and attention to detail.
Required Skills:
Strong communication (both written and verbal), leadership and time management skills
Proficient with the use of computers and software programs used in HRM, supply chain and familiarity with major applications and software and institution wide systems used in administrative functions
Leadership and management skills
Ability to successfully manage teams in Multicultural and Multilingual environment.
Financial Management and Analytical skills.
Interpersonal and negotiation skills
Presentation, report writing and communication skills.
Planning and organizing skills
Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic, Spanish or Kiswahili) and fluency in another AU language(s) is an added advantage
Leadership Competencies:
Strategic Focus
Developing Organizational Capability
Change Leadership
Strategic Risk Management
Core Competencies:
Building Partnership
Drives Accountability Culture
Learning Orientation
Communicating with impact
Functional Competencies
Conceptual Thinking
Job Knowledge and Information Sharing
Drive for Result
Fosters Innovation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 78,138.00 (D1 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
19.) Senior Officer – Laboratory Systems & Networks (AfCDC)
Job Title: Senior Officer – Laboratory Systems & Networks (AfCDC)
Requisition ID: 1967 Location: Addis Ababa, Ethiopia
Job Grade: P3
Contract Type: Regular
Division: Africa CDC
Reports to: Head of Laboratory Systems Division
Directorate/Department/Organ: Office of the Director General
Purpose of Job
The Senior Officer, Laboratory Systems and Networks for the Africa CDC, will be responsible for providing technical assistance in laboratory practice and systems for advancing Africa CDC strategic priorities and initiatives by working through regional implementing partners.
These programmes and activities are designed to improve the health of the people of Africa through prevention of infections, surveillance and response to emergencies (including outbreaks, man-made and natural disasters, and public health events of regional and international concern) and building capacity to reduce disease burden in the continent.
In carrying out the work of the Division, the Senior Technical Officer supports the implementation of public health laboratory diagnostic and surveillance activities, workforce development, strengthening of information systems, laboratory networks, and other related health systems strengthening activities.
Division work will be implemented primarily through Africa CDC Regional Integrated Surveillance and Laboratory Networks (RISLNET), and coordinated by Regional Collaborating Centres, and in collaboration with Member States, National Public Health Institutes, WHO and other technical partners to strengthen capacities and enhance efficiencies of existing public health assets in the region to effectively prevent, rapidly detect, and resolutely respond to current and emerging public health threats, including potential outbreaks and the spread of infectious diseases.
Factors in terms of the Africa CDC social and environmental will be relevant – including demographic, hardship, travel and other local conditions.
Main Functions
The Senior Officer for Laboratory Systems and Networks under Africa CDC shall:
Prepare and Implement programmes developed out of the Division’s strategic plan
Ensure effective coordination and implementation at various levels
Liaise with Member States, Regional Economic Communities (RECs), and other stakeholders including on relevant matters
Engage in the preparation and development of reports, budget and work programmes related to the functioning of the Division
Contribute to the development of a resource mobilization strategy with stakeholders Supervise and manage employees under his/her supervision with regard to organization and performance evaluation.
Conduct complex analysis and generate accurate reports in a timely manner for the Division and AU’s internal use, as needed.
Liaise with the various Departments/Units of ACDC for coordination and alignment purposes
Contribute to the preparation of budgets for the Division in accordance with relevant frameworks.
Support the promotion of the activities of the Division including preparing leaflets, guidelines and fact sheets as may be required.
Actively contribute in the development of strategies, policies, programmes and plans
Specific Responsibilities
Provide technical assistance to ensure the vision, mission and guiding values of the Africa CDC are developed, communicated, and implemented by Africa CDC Regional Collaborating Centres (RCC)and implementing partners as appropriate;
Plan, develop, and implement Division specific policy and programme objectives, strategic plans, annual work plans, activity action plans, resource plans and budgets, staff performance plans necessary to achieve core strategies, outcome-oriented goals, and objectives. Evaluate and report on progress;
Provide expert advice and consultation to Member States, RCC’s, NPHI’s, key stakeholders and partners regarding implementation of Africa CDC laboratory systems strengthening initiatives and programmes.
Provide support to emergency preparedness and response, strengthen disease monitoring and surveillance and laboratory systems and health information systems, engage in workforce development and other activities through the regional integrated surveillance and laboratory networks (RISLNET);
Provide technical assistance to improve laboratory management through implementation of the strengthening of Laboratory Management Towards Accreditation (SLMTA) tool and Stepwise Laboratory Improvement towards Accreditation (SLIPTA) in selected reference laboratories.
Facilitate and coordinate development of standard operating procedures and monitoring and reporting mechanisms for strengthening regional and national laboratory networks and systems
Facilitate and coordinate the development of tools and systems for the analysis, interpretation, and use of laboratory surveillance data for public health policy making and to guide decisions on allocation of public health resources;
Facilitate and coordinate development of planning tools and reference guidance for regional laboratory surveillance capacity strengthening, working in collaboration with the NHPIs;
Facilitate and coordinate crosscutting laboratory surveillance support across work units and Regional Collaborating Centres as appropriate.
Work closely with the office of the Head of Management and Administration to ensure all resource requirements for Unit activity implementation are communicated, processed and delivered.
Facilitates and ensures monitoring and reporting for Unit expenditures.
Facilitate and coordinate, and lead when appropriate, the design of technical proposals / programmes and/or write, contribute and/or review proposals for implementation of agency initiatives, programs and projects;
Facilitate, coordinate and contribute to the development of briefing notes, strategy documents,
guidelines, and standard operating guidelines.
Help lead efforts to document results and lessons from projects, in white papers or journal articles.
Prepare input for reports, slides, and other materials as required;
Under the direction of the designated Africa CDC Incident Commander, provides technical services delivery in support of Africa CDC Emergency Response activities as appropriate and assigned.
Performs other duties as assigned
Academic Requirements and Relevant Experience
University Master’s Degree in Laboratory Science or a related discipline such as but not limited to Immunology, Microbiology, Virology and Public Health, Epidemiology and Health-services research
Or
A Bachelor’s Degree in similar fields, coupled with seven (7) and ten (10) years relevant work experience is required. Three years out of total work experience should be at expert level.
A Clinical Degree (e.g., M.D, MPhil, in medicine, nursing or PharmD) AND a Master degree in a related discipline or Doctoral degree (e.g., Ph.D., Sc.D. or D.PH.) in a relevant discipline such as, but not limited to, laboratory science, e.g., immunology, microbiology, virology, public health,
epidemiology, health-services research, health outcomes research, biostatistics, environmental science or decision sciences is preferred.
Required Skills:
Leadership and Management Skills
Knowledge and working understanding of international and regional guidelines for managing medical conditions.
Interpersonal and negotiation skills
Planning and organizational skills
Clinical skills.
Research and analytical skills
Ability to work in teams and in a multicultural environment
Knowledge and working understanding of Microsoft office suite, stock management software packages and Hospital Information Systems
Knowledge and working understanding of AU policies, processes and standards
Report writing, communication and presentation skills
Proficiency in one of the AU working languages, fluency in another is an added advantage.
Leadership Competencies:
Strategic Insight
Developing others
Change Management
Managing Risk
Core Competencies:
Building Relationship
Foster Accountability Culture
Learning Orientation
Communicating with Influence
Functional Competencies:
Conceptual thinking
Job Knowledge and Information Sharing
Drive for Result
Continuous Improvement Orientation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming:
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Languages:
Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.
Remuneration
Indicative basic salary of US$ 37,453.00 (P3 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), a Housing allowance of US$ 22,932.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
5th October, 2023; 11h59 p.m. EAT
Only candidates who meet all job requirements and are selected for interviews will be contacted.
Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
20.) Regional Director – Regional Coordinating Center West (AfCDC)
Job Title: Regional Director – Regional Coordinating Center West (AfCDC)
Requisition ID: 1965 Location: Abuja, Nigeria
Reports to: Director General
Directorate/Department/Organ: Africa CDC
Division: Regional Collaborating Center (Abuja)
Job Grade: P5
Contract Type: Regular
Purpose of Job
The Regional Director for Regional Collaborating Centre is responsible for leading and managing the strategic and operational activities of the centre, which aims to foster collaboration and coordination among regional stakeholders in the field of health and social care.
The Regional Director oversees the development and implementation of the centre’s work plan, budget, and performance indicators, as well as the recruitment and supervision of staff.
The Regional Director also represents the centre in external meetings and events, and builds and maintains effective partnerships with Member states and relevant regional and national authorities, organizations, and networks.
Main Functions
The Regional Director for the Regional Collaborating Centre (RCC) is responsible for:
Overseeing the implementation of the RCC’s strategic plan,
Managing the RCC’s staff and budget, and fostering partnerships with relevant stakeholders.
Representing the RCC in regional and global forums, and
Ensure alignment with the RCC’s vision and mission.
The Regional Director reports to the Director General and works closely with the RCC’s Technical Advisory Committee.
Specific Responsibilities
Coordinate and facilitate the development of RCCs work plans for regional epidemiology and laboratory surveillance capacity strengthening.
Fosters an enabling environment for research collaborations and information sharing among RCCs.
Facilitate RCCs linkages to the Africa CDC Emergency Operations Centre activities to ensure appropriate and rapid deployment of staff.
Facilitate and coordinate development of RCCs preparedness and response plans and assessment activities.
Facilitate strengthening of RCC disease surveillance monitoring and reporting by facilitating adaptation of Africa CDC surveillance policies.
Facilitate the execution of Africa CDC technical reference policy, guidance, plans and tools into RCC contexts to ensure consistent implementation of public health activities.
Oversee, mentor and guide development of peer review research publications in epidemiology, surveillance or related health science.
Represent the agency on behalf of the Director in technical meetings, conferences or similar venues where the agency seeks to be recognized.
Represents the agencies scientific interests as a member of a scientific review committee for reviewing and developing public health scientific policies, procedures and guidelines.
Coordinates the delivery of technical services in support of Africa CDC Emergency Response activities as appropriate and assigned.
Academic Requirements and Relevant Experience
Master’s Degree in a relevant discipline such as, but not limited to, Public Health, basic Health Science (e.g., Biology, Chemistry), and Epidemiology and Health-Services Research.
Clinical degree (e.g., M.D, MPhil, in Medicine, Pharmacy, Nursing) AND a Master’s Degree in Public Health or a related discipline.
Twelve (12) years of relevant experience in public health practice, with emphasis on infectious disease epidemiology, monitoring and surveillance, and operational research, with at least seven (7) years at managerial level with wide powers to lead and manage national, regional or global public health programmes and five (5) years of supervisory level.
Extensive experience in leading and managing complex projects across multiple countries and sectors.
Have successfully coordinated the delivery of high-quality technical assistance, capacity building, and knowledge sharing to support the implementation of the Sustainable Development
Should have also fostered strong partnerships and collaboration with various stakeholders, including governments, civil society, private sector, and development partners.
Should have demonstrated strategic vision, leadership skills, and a commitment to excellence and innovation in my previous roles.
Required Skills:
The following are the required skills for a Regional Director of Regional Collaborating Centres in the Africa CDC:
Strong leadership and management skills: The Regional Director must be able to provide strong leadership and management to the RCDCs. This includes setting clear goals and objectives, developing and implementing strategies, and managing staff and resources effectively.
Excellent communication skills: The Regional Director must be able to communicate effectively with a variety of stakeholders, including AU officials, government officials, partners, and the public. This includes being able to clearly articulate the RCDC’s goals and objectives, as well as the RCDC’s work and achievements.
Technical expertise: The Regional Director must have technical expertise in the areas of the RCDC’s work. This may include areas such as health, education, agriculture, or the environment.
Political savvy: The Regional Director must be able to navigate the political landscape of the AU and its member states. This includes being able to build relationships with key stakeholders and to advocate for the RCC’s work.
International experience: The Regional Director must have international experience. This includes experience working in a cross-cultural environment and experience working with international partners.
In addition to the above skills, the Regional Director must also be a strategic thinker, a problem solver, and a team player. The Regional Director must be able to work independently and as part of a team to achieve the RCC’s goals and objectives.
The Regional Director of Regional Collaborating Centres in Africa CDC is a critical position that requires a wide range of skills and experience, and must be able to provide strong leadership and management, excellent communication skills, technical expertise, political savvy, and international experience.
Leadership Competencies:
Strategic Perspective
Developing Others
Change Management
Managing Risk
Core Competencies:
Building Relationship
Foster Accountability Culture
Learning Orientation
Communicating with impact
Functional Competencies:
Conceptual thinking
Job Knowledge and information sharing:
Drive for Results
Fosters Innovation
Tenure of Appointment
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
Gender Mainstreaming
The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Remuneration
Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment (57% of basic salary), Housing allowance US$ 27,290.88 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Seamfix Nigeria Limited is a software company that builds application software and middleware solutions for businesses, governments and institutions. Our corporate slogan is “value innovation powered by technology”. We conduct business by innovating value, empowering our customers to exploit such values through technology, measuring the results and benefits of value to the customer and keeping a smile on their faces!
We build solutions for sectors such as telecommunications, energy, retail and service businesses, universities & colleges, schools, health sector and governments. Our software solutions can be classified into two; application software and middleware solutions.
We are recruiting to fill the following positions below:
1.) Scrum Master 2.) I.T Sales Executive 3.) Senior Software Engineer (Team Lead) – Nestjs, Angular 4.) Senior Software Engineer 5.) Spring Developer: Java 6.) React Native Developer 7.) Software Tester 8.) Product Manager 9.) Business Development Manager 10.) Service Ops Engineer (II) 11.) Product Designer 12.) Senior Software Engineer (JavaEE and Spring) 13.) Database Administrator
See job details and how to apply below.
1.) Scrum Master
Job Title: Scrum Master
Location: Lagos, Nigeria
Job type: Full-time
What you will be Doing
Assist in identifying business needs and system requirements
Enforcing full adoption of AGILE methodology and Managing a Scrum Team
Responsible for Product Delivery with the Technology Team.
Assist in the in-depth analysis of the business requirements and systems specifications
Conduct feasibility studies on proposed solutions
Provide analysis to support the development of business cases
Support the preparation of proposals for modified or replacement systems
Conduct analysis on the risk and benefits for the proposed solutions
Analyse systems and processes to identify enhancement opportunities to resolve system gaps
Evaluate the ability of an existing system to support proposed changes and identify systems deficiencies and performance gaps
Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
Identify and conduct feasibility analysis of proposed solutions and/or enhancements to systems
Prepare proposals for proposed solutions and/or enhancements to systems
Assist with translating business requirements into functional specifications
Document specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications
Act as the liaison between users and technical staff throughout the solution implementation cycle
Develop test plans and test cases
Support users on change control and systems updates and escalate issues to relevant team members for resolution
Document post-test evidence of expected results or defects Coordinate training for new users
What you will be Needing
First Degree in Engineering, Business Administration or other related courses.
High Competent with AGILE methodologies, Scrum and Kanban.
Certification is CSM (Certified Scrum Master) and/or CSPO (Certified Scrum Product Owner) is a HUGE plus.
Thorough understanding of data analysis, business intelligence, management obligations, requirements and dynamics
Identify and pursue new business opportunities through market research, prospecting, and lead generation activities.
Build and maintain a strong pipeline of potential clients by effectively managing and nurturing leads.
Conduct sales presentations and demonstrations to showcase the features and benefits of our products and services.
Develop and maintain strong relationships with clients, understanding their needs and providing customized solutions to meet their requirements.
Negotiate and close sales deals, ensuring profitability and customer satisfaction.
Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer journey and exceed customer expectations.
Stay updated with industry trends, market conditions, and competitor activities to identify new selling opportunities and stay ahead of the competition.
Prepare sales reports, forecasts, and updates, providing insights and recommendations for improvement to the sales manager.
Attend industry events, trade shows, and conferences to network, promote our products/services, and expand brand visibility.
Continuously develop product knowledge and sales skills through training programs and self-study to enhance performance and contribute to personal and professional growth.
Requirements
Bachelor’s / Master’s Degree in Business Administration or a related field
Proven experience in sales, preferably in the technology industry.
Strong sales and negotiation skills, with a track record of achieving and exceeding sales targets.
Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships with clients.
Self-motivated and target-driven, with the ability to work independently and as part of a team.
Ability to thrive in a fast-paced and dynamic work environment.
Strong problem-solving skills and ability to think strategically.
Proficiency in using CRM software and other sales tools.
Willingness to travel as required.
Strong business sense and industry expertise
Excellent mentoring, coaching, and people management skills
Good verbal and written communication skills
Self-driven, decisive and dogged
Be aware of the company’s viability and factor company’s viability into pricing and revenue generation
Understand technology and market trends and future best practice in cash management solutions to meet business needs.
Be well versed on industry trends, competition, and how they affect the company’s business.
Ability to influence market direction within the sector of the company’s product.
Ability to speak with confidence about the price of the product; the effort to always increase the margin of sales; abreast of negotiation skills and confidence to apply them; apply indirect strategies and trade-offs; ability to sway and influence.
Understanding the company’s strengths and weaknesses as compared to competitors; understanding industry and market trends affecting the company’s competitiveness; having a good understanding of competitive products and services within the marketplace.
Willing to make decisions in difficult or ambiguous situations
Technology savvy and able to use sales software for the implementation of sales processes.
Essential Competencies & Attributes:
Strong ability to manage internal and external stakeholders/clients
We are looking for an experienced Product Manager who is passionate about building products that customers love.
You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
What you will be Doing
Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Create buy-in for the product vision both internally and with key external partners
Develop product pricing and positioning strategies
Translate product strategy into detailed requirements and prototypes
Scope and prioritize activities based on business and customer impact
Work closely with engineering teams to deliver with quick time-to-market and optimal resources
Drive product launches including working with public relations team, executives, and other product management team members
Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
Act as a product evangelist to build awareness and understanding
Represent the company by visiting customers to solicit feedback on company products and services
What you will be Needing
M.Sc / B.Sc Degree in Computer Science, Engineering or equivalent preferred
Proven work experience in product management or as an associate product manager.
Proven track record of managing all aspects of a successful product throughout its lifecycle
Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
Solid technical background with understanding and/or hands-on experience in software development and web technologies
Strong problem solving skills and willingness to roll up one’s sleeves to get the job
Skilled at working effectively with cross functional teams in a matrix organization
Excellent written and verbal communication skills.
Achieve growth and hit sales targets by successfully managing the sales process and pipeline
Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue, and expense reports and realistic forecasts to the management team or internal stakeholders
Achieve agreed upon sales targets and outcomes within schedule; coordinate discussions with stakeholders and decision-makers; achieve shorter sales closure cycle
Establish, develop, and maintain positive business and customer relationships; visit potential customers for new business; follow up to resolve customer problems and complaints to maximize satisfaction
Analyze market data and identify market niches for the company’s business
Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
What you will be Needing
Bachelor’s / Master’s Degree in Business Administration or a related field
4- 8 years of experience as a Sales Executive
Successful previous experience as a sales executive or sales manager, consistently meeting or exceeding targets
Committed to continuous education through workshops, seminars, and conferences
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise
Excellent mentoring, coaching, and people management skills
Good verbal and written communication skills • Self-driven, decisive and dogged
Be aware of the company’s viability and factor company’s viability into pricing and revenue generation
Understand technology and market trends and future best practices in cash management solutions to meet business needs
Be well-versed on industry trends, competition, and how they affect the company’s business
Ability to influence market direction within the sector of the company’s product
Ability to speak with confidence about the price of a product; the effort to always increase the margin of sales; abreast of negotiation skills and confidence to apply them; apply indirect strategies and trade-offs; ability to sway and influence
Understanding the company’s strengths and weaknesses as compared to competitors; understanding industry and market trends affecting the company’s competitiveness; has a good understanding of competitive products and services within the marketplace
Willing to make decisions in difficult or ambiguous situations
Technology savvy and able to use sales software for the implementation of sales processes
Strong ability to manage internal and external stakeholders/clients
Attend to all issues escalated by the users (via email, remedy & WhatsApp channel and other escalation channels)
Ensure all issues & complaints are resolved promptly
Attend to all telephone escalations, attend daily incident meetings & site visits with customer experience team & Business Relationship management team
Conduct daily health checks on the application & prepare weekly reports
Be available remotely to support & resolve customers issues that come up at off-work periods (weekends & after daily COB)
Conduct training on application usage
All other responsibilities assigned to you by your Manager
What you will be Needing
B.Eng / B.Sc Degree from a reputable institution/university
Proven work experience as an IT support officer
Basic Programming knowledge
Familiar with database system
Good Customer relationship experience
Problem solving skills and ability to work under pressure
Set design requirements based on information from internal teams and user research.
Identify new product improvement opportunities.
Analyze how a new product satisfies market needs and consumer preferences.
Stay up to date on current industry trends and market conditions.
Coordinate with other design team members to ensure consistent and accurate communication.
Modify and revise existing designs to meet changing customer preferences.
Work closely with product engineers to suggest improvements for products and processes.
Present product design ideas to cross-functional teams and senior leadership.
What you will be Needing
Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
3 years plus of experience
An intuitive eye for customer needs beyond the obvious
Excellent attention to detail
Ability to collaborate with cross-functional team members
Ability to collect and interpret both qualitative and quantitative feedback
A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives
Ability to effectively communicate and persuade around design concepts
Passion for design; not satisfied with the status quo and always thinking of ways to improve
Creative problem-solving skills
Dynamic, creative personality, effective at engaging and influencing a variety of audiences
Provide assistance to product engineers when needed
Recommend new tools and technologies by staying abreast of the latest trends and techniques.
Vast knowledge of the following tools Adobe XD, Figma, Jira, Confluence, Miro, Balsamiq, Trello, Hotjar, Google Suite, Adobe Creative Suite.
Familiarity with various operating systems (Linux, Mac OS, Windows)
Reliance HMO is a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience
We are recruiting suitably qualified candidates for the following positions below:
As a QA Engineer specializing in test automation at Reliance Health, you will play a pivotal role in ensuring the reliability and quality of our software products.
You will collaborate closely with development and QA teams to create and maintain automated test suites for APIs and user-facing applications, enabling rapid and accurate testing throughout the development lifecycle.
You will work closely with product designers and developers to create seamless and delightful user experiences.
Responsibilities
Test Automation: Develop and maintain automated test scripts and test suites for APIs and user-facing applications using industry-standard automation frameworks and tools.
API Testing: Conduct thorough testing of RESTful APIs, including functional, performance, and security testing.
User Interface Testing: Automate frontend testing using tools like Selenium or Cypress to verify user interactions, UI responsiveness, and compatibility.
Regression Testing: Create and execute regression test suites to ensure that software changes do not introduce new defects.
Test Data Management: Manage and maintain test data sets required for automated testing scenarios.
Continuous Integration: Integrate automated tests into the CI/CD pipeline to enable continuous testing and deployment.
Defect Management: Identify, report, and track defects using bug tracking tools, and work with developers to resolve issues.
Performance Testing: Collaborate with performance engineers to automate and execute performance tests as part of the testing process.
Documentation: Document test cases, test data, and test results to ensure clarity and maintainability of automated tests.
Collaboration: Collaborate with development, product, and QA teams to understand requirements and deliver high-quality software.
Test Strategy: Contribute to the development of the overall testing strategy, including the identification of automation opportunities.
Continuous Learning: Stay updated on industry best practices, emerging testing tools, and technologies to enhance the effectiveness of automated testing.
Requirements
Proven experience in test automation, with a focus on both API and user-facing application testing.
Proficiency in automation tools and frameworks (e.g., Selenium, Cypress, Postman, JUnit, TestNG, RestAssured).
Strong understanding of software testing methodologies, test case design, and test data management.
Experience with CI/CD pipelines and version control systems (e.g., Jenkins, Git).
Knowledge of scripting languages (e.g., Python, JavaScript) for test automation.
Familiarity with database systems and SQL for data validation.
Strong problem-solving and debugging skills.
Excellent communication and collaboration abilities.
Agile development experience is a plus.
Benefits
Competitive salary and benefits package.
Premium health insurance package
Opportunity to make a significant impact on improving customer experiences.
Collaborative and inclusive work environment.
Professional development and growth opportunities.
If you are passionate about Quality Assurance and are eager to contribute to our exciting projects, we encourage you to apply. Join us in shaping the future of Reliance Health and making a meaningful impact in the world of healthcare
.At Reliance Health, we are dedicated to fostering an inclusive and diverse workplace. We encourage individuals from all backgrounds to apply.
2.) DevOps Engineer
Job Title: DevOps Engineer
Location: Lagos (Remote)
Position Overview
A DevOps engineer’s roles and responsibilities are a combination of technical and management roles.
It is essential to have excellent communication and coordination skills to successfully integrate various functions in a coordinated manner and deliver the responsibilities to the customer’s satisfaction.
Your responsibilities are multi-prong – you need to be agile enough to wear a technical hat and manage operations simultaneously.
Responsibilities
Managing infrastructure as code, with a Software Engineering mindset.
Developing code pipelines for deployment
Empowering the software development teams to be self-sufficient
Comfortable with the use of Docker & Kubernetes
Automate configuration and extend platform services.
Designing and building distributed systems for reliability and security.
Implementing cloud-native solutions to provide observability for the platform and the services that run within it.
Requirements
Proficiency in AWS preferably with and will have robust knowledge of managing multiple environments.
Strong understanding of monitoring tools such as New Relic / Honeycomb / Datadog
Experience with CI/CD pipelines and version control systems (e.g., Jenkins, ArgoCD).
Knowledge of security and platform protection systems such as Sentry, Crowdstrike
Familiarity with database systems and SQL for data validation.
Strong problem-solving and debugging skills.
Excellent communication and collaboration abilities.
If you are passionate Quality Assurance and are eager to contribute to our exciting projects, we encourage you to apply. Join us in shaping the future of Reliance Health and making a meaningful impact in the world of healthcare
.At Reliance Health, we are dedicated to fostering an inclusive and diverse workplace. We encourage individuals from all backgrounds to apply.
3.) Software Mobile Engineer
Job Title: Software Mobile Engineer
Location: Lagos (Remote)
Position Overview
As a Software Engineer at Reliance Health, you will play a pivotal role in developing, maintaining, and optimizing the software used by our customers, our staff and our healthcare partners.
You will collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to identify opportunities for automation and to streamline our user experiences and processes.
Through your expertise in software engineering, you will contribute to the evolution of the Reliance Health platform, creating delightful and efficient interactions that empower our customers whilst maintaining rigorous standards of quality and security.
You will be responsible for building, and maintaining user interfaces that are not only visually stunning but also highly functional and responsive.
You will work closely with product designers and backend developers to create seamless and delightful user experiences.
Responsibilities
Mobile App Development: Design, develop, and maintain cross-platform mobile applications using Flutter and React, ensuring exceptional performance and user experience.
UI/UX Implementation: Translate design mockups and wireframes into pixel-perfect, intuitive user interfaces that work seamlessly on both iOS and Android platforms (and where appropriate, web also).
Component Development: Create reusable UI components and modules that can be shared across different parts of the application.
State Management: Implement state management solutions (e.g., Provider, Redux) to efficiently manage the application state.
API Integration: Collaborate with backend developers to consume APIs and ensure smooth data flow between the mobile app and server.
Testing: Develop and maintain unit tests, integration tests, and UI tests to ensure the reliability and stability of mobile applications.
Performance Optimization: Identify and address performance bottlenecks, memory leaks, and other issues to optimize app performance.
Cross-Platform Development: Ensure codebase reusability across iOS and Android platforms to maintain consistency and reduce development time.
Continuous Integration: Integrate mobile app builds into the CI/CD pipeline for automated testing and deployment.
Version Control: Use version control systems (e.g., Git) for code collaboration and tracking changes.
Documentation: Document code, libraries, and processes to maintain clear and concise development standards.
Collaboration: Collaborate closely with product managers, designers, and other engineers to understand requirements and deliver mobile solutions that align with business goals.
Agile Development: Contribute to an agile development environment, participate in sprint planning, and help drive the development process.
Stay Updated: Keep abreast of the latest mobile development trends and emerging technologies to enhance the quality and efficiency of mobile app development.
Requirements
Proven experience in mobile app development, with a focus on Flutter and React.
Familiarity with state management libraries (e.g., Provider, Redux) and UI frameworks.
Experience with RESTful API integration and asynchronous programming.
Knowledge of mobile app architecture patterns (e.g., MVC, MVVM).
Proficiency in version control systems (e.g., Git) and collaborative development tools.
If you are a passionate Software Engineer and are eager to contribute to our exciting projects, we encourage you to apply. Join us in shaping the future of Reliance Health and making a meaningful impact in the world of healthcare
At Reliance Health, we are dedicated to fostering an inclusive and diverse workplace. We encourage individuals from all backgrounds to apply.
4.) Software Engineer (Frontend)
Job Title: Software Engineer (Frontend)
Location: Lagos (Remote)
Position Overview
As a Software Engineer at Reliance Health, you will play a pivotal role in developing, maintaining and optimizing the software used by our customers, our staff and our healthcare partners.
You will collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to identify opportunities for automation and to streamline our user experiences and processes.
Through your expertise in software engineering, you will contribute to the evolution of the Reliance Health platform, creating delightful and efficient interactions that empower our customers whilst maintaining rigorous standards of quality and security.
You will be responsible for building, and maintaining user interfaces that are not only visually stunning but also highly functional and responsive.
You will work closely with product designers and backend developers to create seamless and delightful user experiences.
Responsibilities
React Development: Design, develop, and maintain web applications using React.js, ensuring a responsive and intuitive user interface.
Knowledge of, and experience in creation of WordPress themes is an advantage)
State Management: Implement state management solutions (e.g., Redux, Mobx) to manage complex application states efficiently.
Component Development: Create reusable UI components that can be easily integrated into different parts of the application.
RESTful API Integration: Collaborate with backend developers to consume RESTful APIs and ensure seamless data flow between the frontend and backend systems.
Performance Optimization: Identify and address performance bottlenecks and optimize frontend code for speed and efficiency.
User Experience (UX): Work closely with product designers to translate design mockups and wireframes into pixel-perfect, user-friendly interfaces.
Cross-Browser Compatibility: Ensure that web applications are compatible with various browsers and devices.
Code Quality: Write clean, maintainable, and well-documented code, and participate in code reviews to ensure code quality and adherence to coding standards.
Testing: Develop and maintain unit tests and integration tests to ensure the reliability of front-end components and key user journeys.
Collaboration: Collaborate closely with product managers, designers, and backend engineers to understand requirements and deliver solutions that align with business goals.
Agile Development: Contribute to an agile development environment, participate in sprint planning, and help drive the development process.
Learning and Growth: Stay updated on the latest front-end development trends and emerging technologies to continuously improve your skills and contribute to the team’s technical excellence.
Requirements
Proven experience in front-end development with a strong focus on React.
Proficiency in JavaScript (ES6+), HTML5, and CSS3.
Experience with state management libraries such as Redux or Mobx.
Familiarity with RESTful APIs and asynchronous programming.
Strong understanding of responsive web design and cross-browser compatibility.
Proficiency in version control systems (e.g., Git) and collaborative development tools.
As a Software Engineer at Reliance Health, you will play a pivotal role in developing, maintaining and optimizing the software used by our customers, our staff and our healthcare partners.
You will collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to identify opportunities for automation and to streamline our user experiences and processes.
Through your expertise in software engineering, you will contribute to the evolution of the Reliance Health platform, creating delightful and efficient interactions that empower our customers whilst maintaining rigorous standards of quality and security.
Responsibilities
Backend Development: Design, develop, test, and maintain backend services and APIs using one of the following technologies: PHP (Laravel), Node.js, or Java (Spring Boot). Experience in full-stack development is an advantage.
Database Management: Work with various database systems (primarily MySQL and PostgreSQL) to optimize data storage and retrieval.
API Integration: Collaborate with frontend and mobile app developers to ensure seamless integration with frontend systems and third-party APIs.
Performance Optimization: Identify and address performance bottlenecks and optimize code for appropriate scalability and efficiency.
Security: Implement security best practices to protect data and systems from potential threats and vulnerabilities.
Code Quality: Write clean, maintainable, and well-documented code, and participate in code reviews to ensure code quality and adherence to coding standards.
Testing: Develop and maintain unit tests, integration tests, and automated testing processes to ensure software reliability.
Collaboration: Collaborate closely with product managers, designers, and other engineers to understand requirements and deliver solutions that align with business goals.
Agile Development: Contribute to an agile development environment, participate in sprint planning, and help drive the development process.
Learning and Growth: Stay updated on industry trends and emerging technologies to continuously improve your skills and contribute to the team’s technical excellence.
Requirements
Proven experience in one or more of the following technologies: PHP (Laravel), Node.js, or Java (Spring Boot).
Strong understanding of software engineering principles and design patterns.
Experience with database systems, API development, and cloud services (e.g., AWS, Azure, GCP).
Proficiency in version control systems (e.g., Git) and collaborative development tools.
If you are a passionate Software Engineer with experience in PHP, Node.js, or Java (Spring Boot) and are eager to contribute to our exciting projects, we encourage you to apply. Join us in shaping the future of Reliance Health and making a meaningful impact in the world of healthcare
.At Reliance Health, we are dedicated to fostering an inclusive and diverse workplace. We encourage individuals from all backgrounds to apply.
This role will be responsible for onboarding new healthcare providers to joining our provider network in Nigeria.
Key Responsibilities
Effectively and efficiently sign up highly requested providers to the network
Onboard providers at record time to our processes for enrollee verification, claims processes to meet the quality standards.
Provide accurate, thorough, and compelling information about Reliance Health to providers and address concerns
Ensure adequate and complete documentation of all provider agreements, SLAs, and MOUs.
Requirements
Minimum of a tertiary education qualification
Similar experience in a role that partners with a network of hospitals, familiar with medical service providers, contractual processes, relationship management and fraud management
Excellent customer service skills
Excellent communication and sales skills
Fast learner with ability to retain and teach new providers in detail about the company and its processes.
This role will be responsible for onboarding new healthcare providers to joining our provider network in Nigeria.
Key Responsibilities
Effectively and efficiently sign up highly requested providers to the network
Onboard providers at record time to our processes for enrollee verification, claims processes to meet the quality standards.
Provide accurate, thorough, and compelling information about Reliance Health to providers and address concerns
Ensure adequate and complete documentation of all provider agreements, SLAs, and MOUs.
Requirements
Minimum of a tertiary education qualification
Similar experience in a role that partners with a network of hospitals, familiar with medical service providers, contractual processes, relationship management and fraud management
Excellent customer service skills
Excellent communication and sales skills
Fast learner with ability to retain and teach new providers in detail about the company and its processes.
This role will be responsible for onboarding new healthcare providers to joining our provider network in Nigeria.
Key Responsibilities
Effectively and efficiently sign up highly requested providers to the network
Onboard providers at record time to our processes for enrollee verification, claims processes to meet the quality standards.
Provide accurate, thorough, and compelling information about Reliance Health to providers and address concerns
Ensure adequate and complete documentation of all provider agreements, SLAs, and MOUs.
Requirements
Minimum of a tertiary education qualification
Similar experience in a role that partners with a network of hospitals, familiar with medical service providers, contractual processes, relationship management and fraud management
Excellent customer service skills
Excellent communication and sales skills
Fast learner with ability to retain and teach new providers in detail about the company and its processes.
This role will be responsible for onboarding new healthcare providers to joining our provider network in Nigeria.
Key Responsibilities
Effectively and efficiently sign up highly requested providers to the network
Onboard providers at record time to our processes for enrollee verification, claims processes to meet the quality standards.
Provide accurate, thorough, and compelling information about Reliance Health to providers and address concerns
Ensure adequate and complete documentation of all provider agreements, SLAs, and MOUs.
Requirements
Minimum of a tertiary education qualification
Similar experience in a role that partners with a network of hospitals, familiar with medical service providers, contractual processes, relationship management and fraud management
Excellent customer service skills
Excellent communication and sales skills
Fast learner with ability to retain and teach new providers in detail about the company and its processes.
This role will be responsible for onboarding new healthcare providers to joining our provider network in Nigeria.
Key Responsibilities
Effectively and efficiently sign up highly requested providers to the network
Onboard providers at record time to our processes for enrollee verification, claims processes to meet the quality standards.
Provide accurate, thorough, and compelling information about Reliance Health to providers and address concerns
Ensure adequate and complete documentation of all provider agreements, SLAs, and MOUs.
Requirements
Minimum of a tertiary education qualification
Similar experience in a role that partners with a network of hospitals, familiar with medical service providers, contractual processes, relationship management and fraud management
Excellent customer service skills
Excellent communication and sales skills
Fast learner with ability to retain and teach new providers in detail about the company and its processes.
Location: Gbagada, Lagos
Employment Type: Full Time
Department: Clinical Services
Description
This role is responsible for dispensing medications and providing excellent counseling for the patients seen at our clinics.
The pharmacy technician will also be responsible for maintaining adequate stocks of medications and ensuring medications are stored to preserve their quality.
Requirements
Certificate of Pharmacy Technician is compulsory
Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required.
Minimum of 1 year experience working as a Pharmacy Technician.
Ability to process prescriptions electronically and ensure all information is accurate and complete.
Ability to provide patient counselling (advising in multiple relevant languages is a plus).
Familiarity with and ability to use technological tools including Microsoft Office suite of products and popular social media platforms.
Excellent written and oral communication.
Ability to communicate medical concepts in clear layman language.
Supply and inventory management skills.
Good knowledge of dispensing commonly prescribed medications.
The role sits in our clinical team to provide excellent primary care to our patients. The role holder ideally will be an individual comfortable with providing appropriate counselling to patients of all ages, at all levels of health literacy and has an interest in driving ongoing innovations in improving primary care delivery.
Responsibilities
Deliver excellent, evidence-based, patient-centred primary care services to all patients
Develop and utilize treatment tools that standardize the provision of care in the clinic
Counsel patients on preventive healthcare practices.
Develop and execute strategies and initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients
Use electronic medical records systems and electronic diagnostic tools.
Requirements
Minimum of an MBBS, MBChB.
2-3 years post NYSC experience in comprehensive primary care
Demonstrated experience with developing clinical/scientific research or utilizing medical research findings to guide treatment decisions.
Able to recognize symptoms and signs of various illness and injuries to order appropriate tests and prescribe treatments.
Understand proper format for patient note documentation
At Air Peace Limited, we continuously strive for excellence in all we do. Through our people we are able to attain higher heights because their unique strengths and experiences help us turn challenges into opportunities. We employ the best talent and provide a great opportunity and environment for them to display their best skills in a service driven environment.
We are recruiting to fill the following positions below:
1.) Senior Application Support Analyst 2.) Base Maintenance Coordinator 3.) Contract Support Specialist / Executive
See job details and how to apply below.
1.) Senior Application Support Analyst
Job Title: Senior Application Support Analyst
Location: Lagos
Purpose of Role
The Senior Application Support Analyst will supervise other support analysts and play a critical role in managing and maintaining our application portfolio, including ERP, CRM, and all other bespoke, off-the-shelf, or enterprise applications.
This role requires a deep understanding of application development, life cycle management, support, troubleshooting, and a proactive approach to ensuring the seamless operation of our website and software systems.
The position will work closely with other department leaders to ensure IT is delivering as a business enabler across all sections of the organization.
The ideal candidate may have previous aviation management experience and a proven track record of effective team management and results-driven leadership.
Key Accountabilities / Responsibilities
Application Support & Portfolio Managmenet:
Take ownership of APL diverse application portfolio, including ERP, CRM, and other bespoke, off-the-shelf, or enterprise applications.
Collaborate with cross-functional teams to understand application requirements, enhancements, and changes.
Provide advanced technical support for applications, including incident resolution, troubleshooting, and performance monitoring.
Act as the escalation point for complex application-related issues.
Continuous Impovement, Documentation & Training:
ldentify opportunities for process improvements and efficiencies in application support and maintenance.
Proactively implement changes to enhance application stability and performance.
Maintain comprehensive documentation of application configurations, procedures, and troubleshooting steps.
Conduct training sessions for IT staff and end-users on best practices for utilizing applications effectively.
Vendor Management:
Liaise with external software vendors and service providers to coordinate all levels of support and maintenance activities.
Ensure timely resolution of vendor-related issues and escalations in line with agreed SLA.
Security & Compliance:
lmplement and enforce security best practices for application access and data protection.
Ensure compliance with industry regulations and company policies.
Bachelor’s Degree in Computer Science, Information Technology, or a related field.
An M.B.A. or M.S. in information security is an added advantage. ITIL and SQL certification.
Minimum of 7 – 10 years of experience in application support, with a focus on managing complex application portfolios and deploying business applications.
Proficiency in troubleshooting application issues and system integrations.
Strong knowledge of database management systems, technology stack, Net,
MS SQL, Dynamics, Power BI and API Integration Platforms.
Experience in designing, developing, deploying and supporting Dynamics CRM, ERP.
Experience applying IT management operational teams, & in a business environment.
Experience in working relationships and delivery outcomes with 3rd party vendors.
Experience with IT lifecycle planning and proven skills in cost and time management, facilitation and negotiation.
Experience designing, developing and supporting Dynamics CRM
Strong leadership skills in order to motivate and lead their team effectively and to ensure that junior employees have the knowledge they need to do their jobs well.
Strong interpersonal skills which enable them to communicate with their team, give clear instructions, and provide great customer service.
Dynamic forward thinker that can anticipate industry trends and mastermind innovative solutions with modern aviation-related technologies and practices.
Ability to work effectively across organizational departments and functions to achieve strategic goals.
Ability to make quick decisions under pressure, and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to present ideas in user-friendly language.
Ability to analyze complex issues and provide effective solutions.
Collaborative mindset and the ability to work well with cross-functional teams.
Attention to detail: Ensure accuracy in documentation and application configurations.
Proactive attitude: Identify potential problems and take preventive actions.
Adaptability: Flexibility to adapt to changing business needs and technologies.
Job Specification (Key Result Area/Priority):
IT Service Delivery
IT Business Process Optimization
IT Customer Satisfaction
IT Stakeholder Relationship Management
IT Good Corporate Governance & Compliance
IT Organizational Effectiveness
Application Closing Date
6th October, 2023.
How to Apply
Interested and qualified candidates should CV to: careers@flyairpeace.com using the position as subject of email.
Note: Only qualified candidates will be shortlisted.
2.) Base Maintenance Coordinator
Job Title: Base Maintenance Coordinator
Location: Lagos
Role Description
The role of the Base Maintenance Coordinator is to ensure that all scheduled Heavy maintenance events are planned and completed on time, within agreed budget and meet the required quality standard.
Duties and Responsibilities
Main focal point for Aircrafts on Base Maintenance Checks.
Ensure the Check work pack is prepared and delivered to the MRO on time.
Conduct pre-Check input meeting at intervals that suit the Base maintenance plan
Monitor the material readiness prior to the C Check induction and escalate with the relevant units in case any material would not be available.
Provide Technical and administrative support to the different Technical Reps at Base maintenance Check locations.
First reviewer of the Base Maintenance Daily Status Report for correct and accurate information.
Ensures the Maintenance provider delivers according to contractual terms.
Ensures that the company’s procedures and standards are complied with when carrying out Base maintenance.
Liaison between MRO and Airline to assist to solve technical defects arising during the Base Maintenance check
Provide Base maintenance budget inputs and ensures compliance with approved budgets.
Provide technical and Logistical support as required to ensure timely delivery of the Base Maintenance check.
Develop and maintain effective communication and contact with contracted
Base Maintenance MROs.
Hold regular check progress meetings with the Base Maintenance MROs.
Work closely with various departments within Air Peace and Contracted
Base Maintenance MRO’s for service recovery.
Establish Critical materials requirements for the Base Maintenance check and follow up for timely availability
Assist APL Quality with investigations related to the Base maintenance input and ensure timely Closure of audit findings.
Prepare and submit Weekly/monthly reports on Base maintenance Checks Performance.
Prepare the Post Maintenance report for all the completed checks with the critical tasks, materials and other resources that affected the normal progress of the check and arrange post maintenance review meeting with the different stakeholders to analyze these items and to define corrective actions that creates a constant improvement process.
Undertaking such other duties as may be reasonable directed by the Head of Maintenance.
Key Performance Indicators
Base Maintenance Check Timely Completion.
Budget vs Actual Base Maintenance Cost
Quality audit findings in Base Maintenance
Qualifications
Degree / Diploma in the relevant Engineering discipline.
Management and organisational skills.
Understanding of Project Management methodology.
Inter-departmental knowledge and liaison.
Knowledge of NCAA /EASA requirements and APL procedures.
Influencing & Management skills
Negotiation skills.
Excellent communication skills (verbal and written).
Computer literate with MS Office experience.
At least 8 years working experience on aircraft maintenance industry, at least
3 years of which should be on Base Maintenance environment.
Aircraft Type Training on one or more aircraft on Air Peace fleet will be an added advantage.
Competencies:
Diplomatic and Customer oriented.
Effective Communication.
Personal Accountability & Commitment to achieve.
Strategic Thinking.
Inspiring & Developing others.
Good judgement and sensitive to details.
Good planning skills.
Business Acumen.
Application Closing Date
6th October, 2023.
How to Apply
Interested and qualified candidates should CV to: careers@flyairpeace.com using the position as subject of email.
Note: Only qualified candidates will be shortlisted.
3.) Contract Support Specialist / Executive
Job Title: Contract Support Specialist / Executive
Location: Lagos
Objective
Reviewing supplier contract terms and conditions to balance risk appetite with commercial objectives fed through from the user departments — CAMO, Stores, Maintenance, Procurement etc.
Working on the preparation, submission and review of tenders.
Drafting and reviewing terms for standard forms like NDAs, MOUs, GTA partnership agreements, and so on.
Drafting request for proposals & request for quote (RFPS & RFQS).
To contribute to the overall generation of revenue and margin (for APL assets) and cost savings on contracts.
Working with user department and Legal, drafting agreements, contract amendments and renewals
Ongoing review and management of the performance of all contractual / arrangements, this will include commercial terms, rebates and any other agreed terms by the head of supply chain.
Key Responsibilities – Commercial
To negotiate on behalf of APL with specific focus on Engineering & Procurement in line with cost saving, service levels and revenue expectations of the department, this will include but not limited to commercial terms with respect to maintenance agreements/engineering service agreements/long term component repair contracts/ contracted (PBH/CSP/POOL Access etc) component support.
To submit and liaise with the user department and legal on the terms to be defined and agreed.
Recommend commercial terms for the agreement to the head of supply chain in the best interests of the company.
Co-ordinate and communicate both within the department and the company on any GTA and contractual obligations agreed and liaise with all stakeholders on any contract to ensure full understanding and agreed terms negotiated in the
GTA’s and contractual arrangements.
To liaise with relevant personnel in accounts with regards to any rebates, credits or financial liability prior to presentation and agreement to the Supplier.
Monitor and track performance of contracts in collaboration with user departments.
Face to face meetings with key suppliers as required.
Knowledge in the use of ERP software
Educational Qualification and Experience
Degree qualified or equivalent, ideally within an Engineering or Supply Chain Management discipline.
3 years’ experience in supplier management, team leadership, strategic and tactical procurement/purchasing.
Person Specification:
Very Strong analytical skills coupled with keen attention to accuracy and detail
Employs negotiation skills effectively to maximize organizational profits.
Demonstrates strong team working behaviours including supporting others through reliability, empathy and sharing of knowledge.
Strong team player, with a collaborative attitude with the other APL departments is a key
Energy and commitment to working to overcome challenges.
Comfortable communicating and effectively representing the team in discussions with internal or external audiences at all organizational levels.
Ability to sustain and develop relationships with a range of external suppliers.
Recognises key organisational challenges and enhances development of a “one company” perspective through active promotion of co-ordination between internal departments
Commercial acumen developed through significant relevant experience in service environment
Ideal candidates will have relevant business analysis background
The ability to fluently communicate in English is required
Flexible, adaptable and capable of dealing with a variety of different people/ suppliers with different beliefs and cultures.
Ability to sustain and develop relationships with a range of external Ad-hoc and contracted customers.
Competencies:
Have proven integrity, transparency, and accountability.
Ability to handle multiple tasks without compromising quality.
Leadership
Strong interpersonal communication skills
Analytical Thinking
Customer service orientation
Application Closing Date
6th October, 2023.
How to Apply
Interested and qualified candidates should CV to: careers@flyairpeace.com using the position as subject of email.
Note: Only qualified candidates will be shortlisted.
Canonical – We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means ‘humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world’s biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world’s most productive developers. Secure and reliable, elegant and intuitive, and open for innovation – Ubuntu is the future of open source, which is why it’s the fastest-growing Linux in the world despite already being the most widely deployed.
We are recruiting to fill the following positions below:
1.) Web Developer 2.) Ubuntu Quality Engineering Manager 3.) Cloud Support Engineer 4.) Graduate Product Marketing Manager 5.) Talent Scientist
It is our mission to make open source software available to people everywhere. We create world-renowned software, impacting the lives of millions of people every day.
The web team works in a multi-disciplinary environment with visual designers, UX designers and other developers to bring exciting new web projects to life. We help and learn from each other and constantly strive to improve both our work and our processes.
Required Skills and Experience
University Degree or equivalent education
Demonstrable experience of work on modern web applications
A strong understanding of HTML, CSS with SCSS and JavaScript
Experience with Javascript components libraries
Experience with TypeScript
Experience with responsive user interfaces for a wide range of devices and browsers
Experience with Git or other version control systems
Awareness of SEO best practice
Consideration of accessibility in all aspects of your work
A strong understanding of web performance in complex user interfaces
Ability to interact with UX, designers and server-side developers
Curiosity about technology and a thirst to learn
Based in EMEA timezones (Europe, the Middle East and Africa).
Useful experience if you have it:
Familiarity with Linux desktop technologies
Server-side languages, such as Python or NodeJS
Experience working on a large scale React (with TypeScript) project
A history of open source contributions
Relevant work experience.
Who You Are
We want a Web Developer who loves what they do. You are passionate about web standards and keep abreast of new developments in our industry.
You always look for opportunities to improve your skills. You like to show off what you’re working on and also learn from others. You have strong attention to detail and value the design of a product as much as you value the code.
You have strong communication skills and maybe even blog once in a while.
You’re aware of the latest CSS techniques but also know the limitations that developing for a broad audience can bring – actually, you embrace the challenge.
In this team:
You’ll create high fidelity websites and web apps using the latest incarnations of HTML, CSS (SCSS) and Javascript (React and TypeScript)
You’ll help maintain existing projects including updating content and adding new pages
You’ll manage incoming requests for updates and liaise with or delegate to other people as necessary
You’ll ensure the standard of our output remains high and consistent across our whole product portfolio
You’ll ensure new pages are published according to specification and in compliance with our web style guide
You’ll participate in and contribute to our living style guide, Vanilla Framework.
Work closely with UX designers and visual designers to implement exemplary user experiences.
What We Offer
An opportunity to help shape a company and products with a strong influence in the open source community
An inclusive work environment within a team of friendly people with a broad range of skill sets, from UX designers to copywriters
We are looking for an Engineering Manager for our Ubuntu Quality Engineering team, with a mission to take Linux distro quality to a new level through automation and large-scale data analysis.
As the Ubuntu Quality Engineering Manager, you must be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and equally aware of mission critical requirements.
You will work closely with the various teams involved in creating Ubuntu and influence their practices to improve quality in every step of Ubuntu engineering.
Your goal is to rethink the way a Linux distro approaches quality – bringing together automation, third-party analysis tooling, feedback loops from the community and user base, and our own test capabilities.
Your team will monitor, develop and improve the quality of the Ubuntu System, to drive quality excellence and best devops practices among Ubuntu Desktop, Server, Containers and VM at package, system and cluster levels.
As an Engineering Manager at Canonical your role is technical but your focus is your team.
You are expected to help them grow as engineers, do important and satisfying work, and work well with colleagues and community.
Technical leadership experience and a background in software engineering are necessary prerequisites for this role.
You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
What you’ll do
Set and manage expectations with other engineering teams, management, and external stakeholders
Advocate and advance modern, agile software development practices
Develop and evangelize great engineering and organizational practices
Setup and maintain continuous integration for all supported deliverables
Define and monitor quality metrics
Develop a team with a culture of high quality and performance
Work from home with international travel twice per year for up to two weeks
Who you are
You have a strong software engineering, Linux, and open source background
Your technical knowledge includes C/C++, Python programming and Shell scripting
You have experience with data science to support data-driven quality strategies
You have experience with quality processes and continuous integration tools and principles
You have engineering management experience and enjoy growing people
Valued additional experience:
A good understanding of Debian packaging and snaps will be valuable
Familiarity with an agile development environment.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment – we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events.
This role is an opportunity for a hands-on engineer with a passion for Linux and cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.
If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The role of a Cloud Support Engineer at Canonical
We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.
We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.
What your day will look like
Investigate issues reported by customers by researching and escalating issues
Work to resolve complex customer problems related to Canonical’s portfolio of products.
Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
Participate in a regular weekend working rotation.
Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
Background Check Required
What are we looking for in you
Excellent verbal and written communication skills in English.
Hands-on experience supporting Linux systems including 2 or more of:
Virtualization / Cloud – primarily using KVM or OpenStack.
Containers – especially with Docker, LXD/LXC, or Kubernetes.
Storage technologies – block, object and network.
Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
Linux integration with other environments (authentication/directory services, network file systems, etc.)
Basic reading of stack traces to be able to search for duplicates, escalate to the correct team.
Understand OS and Application level bugs and advise on next steps
Programming fundamentals in any language.
Customer support experience:
Customer needs are top priority
Communicate clearly and set the right expectations.
Ability to travel.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment – we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events.
Canonical is looking for a Graduate Product Marketing Manager who will be responsible for developing marketing strategy and go to market plans at a global level for a diverse range of products to support our growth strategy.
This is a hands-on, multi-disciplinary and dynamic position, requiring close collaboration with the Product and engineering teams, content team, Sales Teams, as well as other Marketing functions.
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing.
They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation.
They love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier.
What your day will look like
Be responsible for go-to-market planning and execution for a range of products – Cloud, IoT, Applications, Ubuntu, Security
Lead on content dissemination planning, campaign development and planning for planning product launches.
You will lead on the development of compelling messaging and positioning that emphasizes business value and connects with target audiences throughout the buying journey
Conceiving and executing customer base communications and marketing programs to upsell and cross sell into our large base of customers
Collaborating with demand generation teams, utilizing data and insights to create and improve strategies that drive traffic to our content, optimizing marketing funnels
Work with other teams to plan event, webinars and support paid and social media promotion
Create and publish content (online and print) in line with marketing plans to deliver on campaigns
Monitoring the competitive landscape to define product positioning that differentiates.
What we are looking for in you
Passion for technology and some exposure to one of the areas Canonical covers: Cloud, IoT, Ubuntu, Security, Applications
Ability to think strategically about complex issues, leading to thoughtful recommendations, and action plans
Exceptional interpersonal skills, and aptitude for forging trusting relationships across diverse, cross-functional teams
Conversant in go-to-market strategies and methodologies
Skilled in leading presentations and discussions with industry analysts, business, technical, and sales stakeholders
Excellent verbal and written communication skills, strong content marketer
Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
Growth mindset – someone who is not afraid to think big and take on risk.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment – we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events.
The Talent Science team has a mission to ensure that we follow objective, scientifically rigorous and efficient processes to select the very best new colleagues regardless of location, culture or background.
The role requires a background in psychology or industrial psychology, fluency in data science and statistical analysis of people-related data, leadership skill to help members of the business understand how we expect them to hire and the confidence to hold them accountable to that expectation, good judgement when assessing candidates for their motivation and work ethic, and a high level of personal organisation to work remotely and be effective.
As a pioneer remote-first tech company with a product that inspires people globally, we attract a huge number of applicants to every role we post. We are proud that our hiring process is totally unique.
We train and empower Hiring Leads across the company who know the skill sets required and openings in their part of the business, and our team supports them in running the process for their roles.
As a Talent Scientist, you will work closely with these Hiring Leads to drive initiatives, automation and best practice whilst offering an expert viewpoint on talent assessments. This is not a recruiter position – it’s about the science of talent and performance, raising awareness and insights across the business so that we make, as a company, outstanding choices in the selection process.
As a profitable and growing business that aspires to hire hundreds of people in 2024 and beyond, we are expanding the Talent Scientist team in all time zones. To be successful in this role we are looking for:
Advanced behavioural interviewing techniques (competency based and psychometric)
A passion for interviewing candidates to assess drivers, motivators and exceptional success
Exceptional analytical problem solving abilities
Experience using complex statistical analysis to identify behavioural patterns
Ability to influence behaviours and decision making in senior business counterparts
This is an ideal opportunity for someone with outstanding academic results and leadership qualities, who can apply meaningful analysis to select talent and enhance how we make talent decisions as a business.
It is an opportunity to join a team that is changing the landscape on how the tech industry selects talent.
To be successful in this role you will need to demonstrate an analytical mindset and fluency with data science and statistical analysis tools, together with an inquisitive mind to solve problems and present viable solutions across our business.
Responsibilities
As a Talent Scientist you will:
Drive talent analytics to provide our business with real-time insight, partnering with the business to help them move through their hiring processes efficiently.
Conduct in-depth behavioural talent interviews providing considerable insights into motivations and behaviours.
Build key relationships with global stakeholders to ensure we deliver against our hiring agenda, closely monitoring hiring activities, driving results and ensuring that there is consistency in our operational processes
Drive data driven insights, making sure our decision making process is robust and supportive to inform our decisions.
Consider our employer brand and how our interactions with a candidate impacts their experience
Review and streamline hiring processes and tools to drive continuous improvement.
Work with external third parties and platforms to ensure we maximise our return on investment.
Bring a passion for diversity and inclusion, ensuring we remove unconscious bias from our hiring process and ensuring our sourcing strategy underpins this.
Requirements
What we are looking for in you:
Undergraduate Degree in Psychology or Industrial Psychology, or a compelling narrative about your alternative chosen path
An exceptional viewpoint of talent, with a deep appreciation of how to predict and measure success of people
Exceptional experience of conducting behavioural, competency based interviews with the ability to train stakeholders and advise on how to get the best out of an interview.
Strong experience of using psychometric assessments, including interpretation, validity and reliability metrics
Deep analytical skills to run statistical analysis on hiring data (Python, SQL and/or R preferable) using metrics to fuel decision making and influence positive change.
Be a thought leader in the talent space with the ability to influence best practice, demonstrating a track record of driving exceptional hiring processes in technology.
Proven ability to build strong relationships with senior stakeholders, being seen as an expert as well as challenging the status quo.
Successful track record of setting and managing projects through to completion.
Excellent verbal and written English.
Willingness to travel to company events twice a year, for up to two weeks.
Other skills you may bring:
Experience in statistical significance testing and experience in Bayesian inference and/or predictive analytics and ML highly desirable.
Experience on building data dashboards desirable.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.
In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
Lafarge Africa Plc is a member of the LafargeHolcim Group – the biggest building and concrete solutions company in the world. It is a publicly quoted company on the Nigerian Stock Exchange (NSE) and serves Nigeria with a wide range of building and construction solutions designed to meet housing and construction needs from small projects like individual home buildings to major construction and infrastructure projects.
We are recruiting to fill the following positions below:
1.) Application Developer 2.) Quarry Fleet Supervisor 3.) Sales & Operations Partner – North East 4.) Mobile Plant Operator (Ogun) 5.) Environmental Coordinator 6.) Sales Operations Partner 7.) Mechanical Inspector, Mfamosing 8.) Mobile Plant Operator (Lagos) 9.) Commercial Excellence Manager
See job details and how to apply below.
1.) Application Developer
Job Title: Application Developer
Requisition ID: 2367 Location: Lagos
Summary
Primary responsibility is be to design and develop applications and coordinate with the rest of the team working on different layers of the infrastructure.
Responsibilties
Interface with the business for requirement gathering and act as first-level support for all user escalations
Building new applications, maintaining the existing software platforms
First Level Support for user escalation with response to applications developed locally
Participate in requirement gathering and documentation of software application
Interface with business to ensure their requirements are met
Database Administration – Data Backup
Analyze user data needs and determine needs resolved through an automated repeatable process.
Decompose high-level business needs into functional needs by understanding problems and determining data needs.
Generate reports using QlikView and QlikSense based on data analysis and presenting to management
Supporting the data warehouse team in identifying and revising reporting requirements
Training end-users on how to develop new reports and dashboards
Educational Qualification & Experience
A Bachelor’s Degree or Higher National Diploma in Computer Science or other relevant field
Minimum of 3-5 years directly related work experience in Software Development
Proficient in C#, with a good knowledge of its ecosystems
Familiarity with the .NET framework (C#, ASP.NET Core, Web API, WCF, ASP.NET Core, Entity Framework, XAML, Xamarin, MVVM, MVVMCross)
Familiarity with React JS or Vue JS
Familiarity with the Mono framework
Strong understanding of object-oriented programming
Skill for writing reusable C# libraries
Familiar with various design and architectural patterns
Knowledge of concurrency patterns in C#
Familiarity with Microsoft SQL Server, Sqlite, MySQL
Understanding fundamental design principles behind a scalable application
Creating database schemas that represent and support business processes
Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools
Behavioral competence:
Ability to work in and constructively contribute to team work environment and meet stringent deadlines
Ability to prioritize and handle multiple tasks simultaneously
Knack for writing clean, readable C# code
Strong analytical and problem solving skills
Leadership and Managerial abilities:
Excellent interpersonal skills
Good communication skills (both written and spoken) in articulating and presenting choices
Job Dimensions:
Key interfaces, stakeholders and relationships:
Internal
IT Operations
End User Support
Network Engineer
Internal Control
Business Units (to assist with system requirements and encourage use of Group standards)
Requisition ID: 2366 Location: Ewekoro Plant, Ogun
Job Summary
The Quarry Supervisor’s prime objective is to coordinate and supervise the continuous quarry activities meeting objectives for quantity and quality, within safety and environmental standards.
He also has to assure overall plant responsibility in the off-hours.
Responsibilities
Understand and comply with HSE policies to assume that HSE are the first priority of the business. Actively support key safety initiative at the plant and assist the department as needed to improve HSE performance and results
Demonstrate a commitment to communicating, improving and adhering to safety policies in all work environments and areas
Follow up all safety procedures, checks for safety hazards and takes corrective action to eliminate safety hazards
Conduct a daily Safety meeting with participation from all crew members, and ensure actions have or will be taken on items of concern.
A review of all the new Incident Investigations for that time period is a mandatory component of the monthly safety meeting. Report on accidents/incidents assuring follow-up.
Ensure compliance with safety practices and procedures, availability of safety equipment, and provide first aid treatment.
Review with the crew, the instructions left by the Mining Engineer, ensure execution of the jobs or tasks as defined and the operating arameters/guidelines are correctly followed.
Monitor the operation of those areas, detect malfunction or abnormal situation and take or trigger the necessary corrective actions.
Evaluate possible cause of breakdown, determine urgency of corrective actions and call in repair crew as appropriate.
Oversee quality control activities on shift and assist in the decision making in that area.
Assure surveillance of the overall plant in the off-hours and assist security on such matters as plant. Assure proper response in the case of emergency situations.
Maintain an accurate and detailed account of his shift activities and operation, both qualitative and quantitative in the production log book.
Ensure motivation of employees through proper delegation of jobs, participation, recognition, follow-up of suggestions, and fair and equitable treatment of all employees within his group.
Initiate action and/or act as resource to the department head in the areas of employee performance, absenteeism, grievance and disciplinary action.
Report on daily or shift activities for his group as per established format.
All other quarry related tasks including but not limited to: Conduct specific studies or trials. (In consort with the Projects and Process departments.) Prepare procedures or other operating guidelines.
Provide formal training to operators. Supervise implementation of specific jobs or projects.
Assist in major equipment shutdowns, the compiling of operating data and the taking of physical inventories.
Human Dimension:
Quality Manager
Mobile plant Manager
Mobile plant Engineer
Automation Engineer
Mining Engineer
Quarry Supervisor
Surveyor
Plant Context:
Effective and efficient running of quarry operations to achieve the set objectives of the plant in terms of raw material, output and cost.
Support proximity: support by CTC
Requirements
Level of Education:
Minimum of SSCE/OND in any Engineering or Geosciences discipline
Minimum of 7 years post-qualification experience.
Machine Main System knowledge.
Technical Competencies:
Health and Safety awareness, Inspection and understanding of machine.
Fully understand the machine operation parameters (speed, pressures and temperatures), can monitors dials and indicators and do relevant adjustment and drilling systems.
Good written and oral communication skills.
Strong computer Skills especially Excel, word, PowerPoint and email applications
Ability to prioritize with excellent time management skills.
Good attention to detail.
Good communication skill.
Behavioural Competencies:
Good interpersonal skills.
Strong team player.
Adaptable.
Tact and tolerant.
Ability to work well under pressure and adhere to set deadlines.
Job Title: Sales & Operations Partner – North East
Requisition ID: 2364 Location: North East, Nigeria
Job Purpose
Role holder is responsible for:
Developing an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales Support operations.
Analyse performance metrics data and leverage it to effectively coach and develop the Sales Support team
Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
Work closely with Sales Managers and the Pricing Analysts to address contract issues or concerns and to ensure timeliness of contract review.
Approve expenses and manage profitability reporting as it relates to field metrics.
Identify opportunities and weaknesses within outlets and makes proposals to create value and increase operational efficiency.
Continuously research and remain knowledgeable of industry trends and competition.
Complete sales forecasts and sales activity reports and presentations in a timely manner
Responsibilities
Build direct relationship with Channel Partner and monitor operational excellence:
Ensure Channel Partner compliance with LafargeHolcim (LH) requirements (e.g. making sure that CP exclusively sells LH cement)
Record CP performance against pre-determined KPIs (LH truck CICO <6 hours, CP dispatches orders in <1 day etc.)
Daily alignment with CP on orders to be dispatched and drafted route plans
Address CP concerns or complaints and document issues for further resolution
Coach external field sales team lead on effectively managing the external field sales force
Conducts trainings on 5 Steps of Call:
Effective Sales Presentation
Identifying opportunities
Stock taking etc.
Manage collection and integration of data:
Perform daily CP account reconciliation and data control
Supervise data quality of aggregated order information in LH ordering tool
Authorize addition of new outlets/deletion of closed outlets in the LH ordering tool
Check stock in CP warehouse and record daily updated with LH ordering tool
Responsible for the creation and maintenance of healthy P&L account for Channel Partner
Organize and track weekly activities of external Field Sales force:
Announce any trade promos, new products, etc.
Supervise sales leaderboard and KPI tracking
Supervise hiring of new Field Sales Agents
Lead sales excellence trainings and create quarterly job reviews for Field Agents and Team Lead
Accountabilities
Indirect People Relationship:
Weekly meetings with Field Sales team to track performance
Weekly check in with Channel Relationship Manager (CRM) to highlight urgent issues and receive any key announcement:
Prepare and present weekly CP performance update
Align on objectives/strategies to drive CP performance KPI Responsibility – Responsible for Inventory Management/ Sales KPIs
KPI Responsibilit:
Responsible for Inventory Management/ Sales KPIs
Knowledge and Key Requirements
Critical Knowledge:
Strong interpersonal skills and an ability to build rapport with customers.
Previous operations experience and an organized approach to work.
Hardworking with a strong work ethic.
Critical Experience:
Previous experience working in Sales and Stock management
Team Leadership
Creating or managing P&L Accounts
Functional Competencies:
Must be a good team player, must be innovative and proactive
Must be customer service oriented
Target driven and proactive
Technology savvy
Good people skill with ability to communicate effectively
Excellent Communication Skills
Leadership Competencies and Behaviors:
Vision and Purpose:
Constantly ensure stickiness with Customers
Know the business and its trends
Creative
Leading People:
Communicate clearly and effectively
Mobilize people
Inspire commitment
Driving For Results:
Strong Business Foresight
Autonomous and Accountable for his/her actions
Result Oriented LEADING CHANGE
Build trust and get people’s buy-in
Challenge and be open to be challenged
Motivate
Critical Success Factors and Compliance with the Group Rules:
Strong communication skills
In depth understanding of sales and marketing principles
Experienced user of sales ordering tools
Proven Retail Sales experience
Organizational Structure:
Directly reports to Customer Relationship Manager.
Requisition ID: 2307 Location: Ewekoro, Ogun
Department: Technical Support
Job Summary
The Mobile Plant Operator is responsible for operating and maintaining loaders, haul trucks, Dozers, grader, excavator’s equipment and machinery, and carrying out operations in line with safety regulations.
They are also involved in overall quarry operation activities involve; overburden removal, loading, hauling, transporting of raw material from the quarry to the crushing plant, stockpile and overburden tipping area.
They are also to ensure that quarry operation is carried out in an efficient and cost-effective manner.
Responsibilities
Understand and comply with HSE policies to assume that HSE are the first priority of the business. Actively support key safety initiative at the plant and assist the department as needed to improve HSE performance and result
Demonstrate a commitment to communicating, improving and adhering to safety policies in all work environments and areas
Follow up all safety procedures, checks for safety hazards and takes corrective action to eliminate safety hazards
Effectively and safely operates excavators, loaders, grader, haul trucks, dozer etc utilizing machine specific controls and machine attachments to complete all necessary tasks related to pipeline construction. This includes operating on adverse terrain, in winter operations, and/or near other equipment and power lines.;
Operates in crowded, fast-paced working environments, and exercises extreme caution with awareness of potential situational hazards to ensure site safety.
Performs mechanical inspections and servicing including controls and operations, completing logbooks, performs maintenance and adjustments, ensures good housekeeping, and performs machine lubrication.
Interprets verbal and non-verbal communication (including hand signals) from operators, ground personnel and acts accordingly.
Performs effective operation of equipment by recognizing unusual machine movements and sounds.
Ensure that all orders and instructions received verbally or in writing are fully understood and adhered to; Communicate with onsite supervisor of daily work requirements
Be safety conscious in all his/her work and use compulsory protective equipment;
Responsible for safe working conditions on the mobile equipment;
Recognizes existing and potential hazards and knows how to identify these through conducting a field level pre-job hazard analysis, checking the machine for hazards and assessing any tasks before start.
Be familiar with all relevant work and safety procedures issued by Company and Operator;
Keep updated logs of completed work
Other duties assigned.
Human Dimension:
Quality Manager
Mobile plant Manager
Mobile plant Engineer
Automation Engineer
Mining Engineer
Quarry Supervisor
Surveyor
Plant Context:
Effective and efficient running of quarry operations to achieve the set objectives of the plant in terms of raw material, output and cost.
Support proximity: support by CTC
Requirements
Minimum of S.S.C.E / O’Levels with 5 credits including Maths and English.
Minimum of 5 years’ post-qualification experience.
Machine Main System knowledge.
Good communication skills
Ability to work independently and as part of a team
The Environmental Coordinator ensures implementation of the organization’s Environmental plan and procedures, trained personnel in the proper response to environmental impact, hazards and control measures.
Ensure Compliance to Environmental laws and Regulations within the plant.
Coordinates General housekeeping, waste disposal, and other environmental related KPI to improve performance and ensure sustainability.
Responsibilities
Ensures that the plant meets her environmental statutory/legal requirements
Ensures regular measurement of plant emissions and discharges, Monitor, Report and Propose measures to control deviation.
Check that all primary corrective measures (calibration, seals, etc.) are implemented
Collating Environmental parameters for monthly reporting and participating in Internal & External Audits
Perform regular variance analyses on priority key environmental indicators and propose corrective actions
Ensure that quarry exploitation standards and techniques are properly enforced
Ensure that storage and handling of all hazardous materials are properly done
Implement waste management plan with the means needed to minimize, recycle and treat waste generated by the plant
To promote plant image as responsible to its environmental obligations.
To liaise with process and quality department on Plant optimization
To ensure environmental monitoring test equipments e.g. emission and noise equipments are always in good working condition and are regularly calibrated to assure accuracy.
To initiate actions to prevent environmental non-compliance
In conjunction with production manager or delegate, carry out regular inspections of water drainages in the plant and ensure corrective steps are taken in the event of blockages.
Ensures healthy working conditions and safety at work for all plant personnel
Ensure proper planning of work, resources and execution of tasks.
Follow up on the implementation of Biodiversity Management Plan and Quarry Rehabilitation Plan.
Organize Environment Awareness Program/Talks/Activities for the plant
Champion and facilitate housekeeping initiatives in the plant.
To write required environmental reports for local authorities i.e. ISO 14001 compliance, plant environmental reports, environmental compliance/ performance reports etc.
To supervise environmental projects and coordinates ISO 14001 certification
Other assigned duties.
Job Dimensions
Internal:
All Staff and Contractors.
External:
Consultants
Suppliers/ Vendors
Host Communities
Regulatory Agencies
List of Direct Report (s):
Environment Manager
Qualifications
Degree holder of Engineering Sciences and/or its equivalent.
Developing an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales Support operations.
Analyse performance metrics data and leverage it to effectively coach and develop the Sales Support team
Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
Work closely with Sales Managers and the Pricing Analysts to address contract issues or concerns and to ensure timeliness of contract review.
Approve expenses and manage profitability reporting as it relates to field metrics.
Identify opportunities and weaknesses within outlets and makes proposals to create value and increase operational efficiency.
Continuously research and remain knowledgeable of industry trends and competition.
Complete sales forecasts and sales activity reports and presentations in a timely manner
Responsibilities
Build direct relationship with Channel Partner and monitor operational excellence:
Ensure Channel Partner compliance with LafargeHolcim (LH) requirements (e.g. making sure that CP exclusively sells LH cement)
Record CP performance against pre-determined KPIs (LH truck CICO <6 hours, CP dispatches orders in <1 day etc.)
Daily alignment with CP on orders to be dispatched and drafted route plans
Address CP concerns or complaints and document issues for further resolution
Coach external field sales team lead on effectively managing the external field sales force
Conducts trainings on 5 Steps of Call
Effective Sales Presentation
Identifying opportunities
Stock taking etc.
Manage collection and integration of data:
Perform daily CP account reconciliation and data control
Supervise data quality of aggregated order information in LH ordering tool
Authorize addition of new outlets/deletion of closed outlets in the LH ordering tool
Check stock in CP warehouse and record daily updated with LH ordering tool
Responsible for the creation and maintenance of healthy P&L account for Channel Partner
Organize and track weekly activities of external Field Sales force:
Announce any trade promos, new products, etc.
Supervise sales leaderboard and KPI tracking
Supervise hiring of new Field Sales Agents
Lead sales excellence trainings and create quarterly job reviews for Field Agents and Team Lead
Accountabilities
Indirect People Relationship:
Weekly meetings with Field Sales team to track performance
Weekly check in with Channel Relationship Manager (CRM) to highlight urgent issues and receive any key announcements
Prepare and present weekly CP performance update
Align on objectives/strategies to drive CP performance KPI Responsibility – Responsible for Inventory Management/ Sales KPIs
KPI Responsibility
Responsible for Inventory Management/ Sales KPIs
Knowledge and Key Requirements
Critical Knowledge:
Strong interpersonal skills and an ability to build rapport with customers.
Previous operations experience and an organized approach to work.
Hardworking with a strong work ethic.
Critical Experience:
Previous experience working in Sales and Stock management
Team Leadership
Creating or managing P&L Accounts
Functional Competencies:
Must be a good team player, must be innovative and proactive
Must be customer service oriented
Target driven and proactive
Technology savvy
Good people skill with ability to communicate effectively
Excellent Communication Skills
Leadership Competencies and Behaviors:
Vision and Purpose:
Constantly ensure stickiness with Customers
Know the business and its trends
Creative
Leading People:
Communicate clearly and effectively
Mobilize people
Inspire commitment
Driving For Results:
Strong Business Foresight
Autonomous and Accountable for his/her actions
Result Oriented LEADING CHANGE
Build trust and get people’s buy-in
Challenge and be open to be challenged
Motivate
Critical Success Factors and Compliance with the Group Rules:
Strong communication skills
In depth understanding of sales and marketing principles
Requisition ID: 2343 Location: Mfamosing Plant, Cross River
Job Summary
The Mechanical Inspector primary objective is to coordinate and control execution of iinspections, analyze all process and auxiliary equipment so that the condition of each piece of equipment can be monitored and maintained at a high level of operating performance.
Responsibilities
The Inspector communicates regularly with the operations personnel to gain information on any problems or concerns they may have about the equipment and the way it is affecting the process.
The incumbent also analyses situations to determine whether it is a mechanical, electrical or operating problem and recommends solutions to correctly utilize all resources available.
Studies equipment problems and recommends modifications or replacements of it.
Investigates repetitive problems and initiates corrective maintenance procedures.
Continually informs Production, Process and Maintenance of the operating condition of equipment and advises those responsible when a piece of equipment should be shut down in order to prevent damage to said equipment or injury to any of the plant personnel.
The Incumbent coordinates all Preventive and Predictive Maintenance Inspections performed on plant equipment.
The incumbent will ensure compliance with safety practices and procedures, availability of safety equipment and that first aid treatment is provided when required.
Ensures that there has been a work order entered in CMMS to cover adjustments or repairs to equipment, checks for the proper equipment number, adequate description of the request, appropriate priority code and workshop or plant code.
Assist in the planning of systematic overhauls of major equipment
Systematic inspection and data recording of all plant equipment with follow up to appropriate people.
Carry out specific and precision duties as drive alignment, open gear inspection as checking of root clearances, wobble, eccentricity checks, institute balancing of new installation monitoring stop checks on bearings, basic NDT inspections etc.
Preparation of the daily work schedule for the PMR tasks in accordance with equipment needs while utilizing CMMS to document and monitor equipment history files.
Record all temperatures, pressures and any relevant information, which may be used for analysis from CCR.
The incumbent is also the plant person in charge of the mechanical integrity of the plant’s machinery
The incumbent is responsible and should have data pertaining to reliability so that he can analyze, and advise departments on the information needed to perform RCFA (i.e. vibrations, temperatures, hours, causes, Pareto charts etc.)
Ensure regular participation and engagement of the team for RCA/RCM process as and when required for assign machines performs other duties such as maintaining work records and maintenance repair history logs, attending regular meetings with maintenance engineers.
Participate in the Maintenance Supervisor On-Call Program.
Job Dimensions
List of direct reports:
Key interfaces, stakeholders and relationships:
Inspector
Mechanical Planner
Mechanical Execution
Area Manager & Shift Leader
Key Performance Indicator (KPIs)
NAI – MTBF
Maintenance Cost
PMR ratio
Scheduling compliance
Planning accuracy
Mayor Shutdown evaluation
Call out
Outstanding work (13w)
Overdue
Schedule Ratio 3
PMR efficiency
PMR not performed
BOM mat PRequest ratio
Spare parts inventory value (NWC)
PM02 manual call ratio
Aging maint request
PM01 w/out maint request
Material reservation usage
Aging work order
Unplanned
LTIFR
LTISR
Job Requirements
B.Eng in Mechanical, Electrical or any other related Engineering field
Must have 3-5 years’ experience in Mechanical Engineering, including rotating machines. Equipment maintenance, condition monitoring, in cement manufacturing company, refinery, power or heavy process plant.
Knowledge of gearboxes, transmissions, hydraulic, pneumatic, welding techniques, lubrication, and mechanical non-destructive testing.
Adequate Knowledge related to equipment function & maintenance (Crusher, Stacker, Reclaimer, Raw mill, Belt Conveyors & Aux. Equipment)
Good knowledge of Machinery Condition Monitoring technologies and maintenance philosophies.
Ability to trouble shoot problems and propose corrective actions.
Excellent knowledge of vibration analysis, oil analysis, wear measurement, thermography, liquid penetrant, ultrasonic, magnetic particle, radiography, etc. Technical / Functional Skills:
Knowledge of safety rules and regulations.
Good knowledge of plant equipment.
Knowledge of the Cement process is essential.
Strong knowledge of various simple measuring tools.
Location: Ewekoro, Ogun
Employment Type: Full-time
Job Summary
The Mobile Plant Operator is responsible for operating and maintaining loaders, haul trucks, Dozers, grader, excavator’s equipment and machinery, and carrying out operations in line with safety regulations.
They are also involved in overall quarry operation activities involve; overburden removal, loading, hauling, transporting of raw material from the quarry to the crushing plant, stockpile and overburden tipping area.
They are also to ensure that quarry operation is carried out in an efficient and cost-effective manner.
Responsibilities
Understand and comply with HSE policies to assume that HSE are the first priority of the business. Actively support key safety initiative at the plant and assist the department as needed to improve HSE performance and result
Demonstrate a commitment to communicating, improving and adhering to safety policies in all work environments and areas
Follow up all safety procedures, checks for safety hazards and takes corrective action to eliminate safety hazards
Effectively and safely operates excavators, loaders, grader, haul trucks, dozer etc utilizing machine specific controls and machine attachments to complete all necessary tasks related to pipeline construction. This includes operating on adverse terrain, in winter operations, and/or near other equipment and power lines.;
Operates in crowded, fast-paced working environments, and exercises extreme caution with awareness of potential situational hazards to ensure site safety.
Performs mechanical inspections and servicing including controls and operations, completing logbooks, performs maintenance and adjustments, ensures good housekeeping, and performs machine lubrication.
Interprets verbal and non-verbal communication (including hand signals) from operators, ground personnel and acts accordingly.
Performs effective operation of equipment by recognizing unusual machine movements and sounds.
Ensure that all orders and instructions received verbally or in writing are fully understood and adhered to; Communicate with onsite supervisor of daily work requirements
Be safety conscious in all his/her work and use compulsory protective equipment;
Responsible for safe working conditions on the mobile equipment;
Recognizes existing and potential hazards and knows how to identify these through conducting a field level pre-job hazard analysis, checking the machine for hazards and assessing any tasks before start.
Be familiar with all relevant work and safety procedures issued by Company and Operator;
Keep updated logs of completed work
Other duties assigned.
Human Dimension:
Quality Manager
Mobile plant Manager
Mobile plant Engineer
Automation Engineer
Mining Engineer
Quarry Supervisor
Surveyor.
Plant Context:
Effective and efficient running of quarry operations to achieve the set objectives of the plant in terms of raw material, output and cost.
Support proximity: support by CTC.
Profile Required:
Minimum of SSCE / O’Levels with 5 credits including Maths and English.
Minimum of 5 years post-qualification experience.
Machine Main System knowledge.
Good communication skills
Ability to work independently and as part of a team
The overall purpose of role is to lead the Commercial Capability Strategy and implement the defined action plans for capability development for the Sales Force Effectiveness, Marketing team performance, Customer Service team improvement and other commercial units’ performance, in line with delivering the Business Objectives.
The job holder will identify needs, implement and facilitate learning solutions which will enable the Commercial organization to continuously improve business performance, in line with Best practices.
The job scope will range from meeting the learning needs of individuals to developing a learning strategy supporting the function.
The role supports the development of the following teams:
Sales unit – National Sales Manager, Head of Sales, CRMs, KAMs, SOPs
Marketing unit – Head of Marketing, Brand Communications Manager, Channel Development Managers, Pricing Manager
Product & Technical unit – Head of Technical & Innovation, Product development manager, Technical Service Engineers,
Road segment – Head and Road Technical manager
Customer Service unit – Head and team
3rd Party Sales force and Technical Marketing team
Distributors and their staff.
Responsibilities
Optimization of sales force productivity;
People development agenda and processes;
Fully embedded world class sales skills within Field sales force and corporate sales team;
Lead person to work with the LH Corporate Sales Excellence team to deploy the Sales academy program for the Commercial function
Drive the deployment of Train the Trainer programs
Build coaching capability for Commercial leaders and measure the effectiveness
Drive Value-Selling mindset within the Sales force
Overall responsibility to drive the effectiveness of the Salesforce.com CRM tool through training and monitoring.
Operational / Technical / Professional Results:
Plan & ensure the implementation of development solutions such as the Sales Academy program to provide the opportunity for people and teams to learn and improve their performance while ensuring LH best practices are consistently applied & integrated into the Commercial function.
Help Sales Department to master the Sales Management cycle and deploy the full Commercial Strategy from A-Z: Customer Portfolio analysis, targeting ABC, Sales & Customers Action plans, Monitor Regional Management scope of work. Conduct diagnosis on activities and focus on areas to improve.
Drive consistency in the approach to Customers visits, Value-selling, Pricing & Margin Management, Project based sales + “Leading the Sales Force” for HOS & CRM to roll-out Commercial Strategy Continuously align actions with Marketing Plan/initiatives
Facilitate development programs to ensure that learning objectives are agreed & achieved while creating & managing a pool of competent facilitators.
Leadership Results:
Develop coaching competence & culture within the Commercial function to promote a positive learning climate to ensure learning outputs are directly relevant to local organizational requirements to deliver the growth ambition. Drive coaching of the Commercial team to deliver targets and support the leaders to drive all performance management issues to close the gaps.
Demonstrates high integrity, communication, and effective listening skills, ability to set standards of performance and ability to adapt leadership styles, exhibiting the Lafarge leadership values.
Drives the Lafarge health and safety policies. Understands the environmental impact of self and other’s work, ensures personal safety of self and others.
Internally, works with Head of Commercial units, Commercial Performance & Planning, Segment Heads, HR Business Partner, Regional Sales Managers and Talent Manager, and cross-functionally to identify and deliver solutions to meet team and individual capability needs.
Support the Career development and Talent review process for the Commercial function to ensure a healthy talent pipeline.
Management Results:
Maintain learning & development budget to ensure that resources are used in the most effective and efficient manner.
Evaluate learning outcomes from the development solutions to ensure that results are achieved cost effectively.
Provide feedback on the effectiveness & efficiency of development programs.
Monitor & support individuals & teams as they progress through development process.
Leverage the support of HR and Procurement to manage the process of selection and deployment of Training/development companies/agencies to drive efficiency.
Relationship Results:
Diagnose individual and team competence gaps across the Commercial function, communication agencies & 3 rd party sales force.
Assess the quality of the talent pool to promote targeted learning and development initiatives and ensure cost effective solutions to meet requirements
Ability to develop win-win solutions, knowledge of goals and needs of other function, cross functional team building and show understanding of the “greater good Externally, works closely with Channel Partners across country, to deliver training solutions and enhance their capabilities in line with company objectives
Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
Development of training interventions to improve the Business performance and sustainability of our distributors and their staff.
Innovation Results:
Regularly develop and implement programs & solutions to improve the Commercial organisation’s capabilities in the use of Sales & Marketing tools to making our people more professional and efficient.
Acquires and applies new knowledge, empowers self and others, gives open feedback, lead learning events and coach others effectively.
Contributes to team development through participation in business development, training, methodology and toolkit development, and recruiting Support Career, learning path and recruitment process with unique effective solutions that enhance the Commercial function effectiveness.
Sharing best practise: Local initiatives versus regional versus global best practice and keep abreast of the changing/dynamic environment.
Accountabilities:
Financial Scope:
No direct P&L responsibility
Indirect People Relationships:
HRBP & L & D Manager
Commercial Leadership team
Commercial Performance Manager
All members of the Commercial team (Marketing, Sales, Customer Service, Technical, Product, Road segment)
Corporate Commercial Performance or other Corporate
Budget & KPI Responsibility:
Manages the Commercial Training budget
Responsible for training related KPIs
Experience Requirements
Critical Knowledge:
Sound understanding of B2B / B2C Sales, marketing, product management and trade execution
Solid business understanding (construction materials) and business acumen
Candidate requires commercial astute and Business development competency
Critical Experience:
Sales and Marketing Experience
Excellent communicator with good cultural awareness – all level
Change Management expert
Customer Relationship Management experience and Solution selling model knowledge
Excellent interpersonal skills to manage Head of units
Demonstrate ability to coach and influence
Ability to form strong partnership with key stakeholders and transfer these understandings
Experience in a matrix organization across different functions.
Functional Competencies:
Ability to translate strategy into operational action plans
Resilience and stamina with an emphasis on solution seeking
Motivated and results orientated with the drive to achieve targets
Innovative and creative with the ability to translate ideas into effective action and outcomes
Clear and accurate written and spoken communication and presentation skills
The ability to influence, build and maintain effective relationships
Strong IT skills and project management capability
Leadership Competencies & Behaviors:
Vision and Purpose
Set go to market strategies
Know the business and its trends
Creative
Leading People:
Communicate clearly and effectively
Mobilize people
Inspire commitment.
Driving for Results:
Sets and works towards “stretch” goals.
Focuses on effective implementation
Leading Change:
Build trust and get people’s buy-in
Challenge and be open to be challenged
Motivate.
Critical Success Factors
Ability to get strong support and buy-in of Commercial leadership team
Ability to challenge the Commercial leadership team and earn their respect professionally
Meeting the people development needs arising from the strategic business plan
Assessing the competence of the marketing function
Closing the competency gap
Improving the level of coaching competence amongst managers
Planning and working within agreed budget guidelines
Ensuring positive short and long term feedback on development programmes
Meeting agreed customer satisfaction criteria
Receiving positive feedback from facilitation sessions
Effectively implementing BAT initiatives.
Organizational Change:
The Commercial Excellence Manager must be in a position to constructively challenge the Commercial Leadership team while providing direction for the capacity development of their teams, with an appropriate level of authority and autonomy.
Nairametrics is a leading financial resource company with focus on financial literacy and investors advocacy. We provide our readers and potential clientwith up-to-date financial, investing, business news, research-based content, financial literacy, and personal finance resources.
We are recruiting to fill the following positions below:
1.) Copywriter and Social Media Handler 2.) Search Engine Optimization (SEO) Specialist 3.) Lead Research Analyst 4.) Health Service Analyst 5.) International Relations Analyst
See job details and how to apply below.
1.) Copywriter and Social Media Handler
Job Title: Copywriter and Social Media Handler
Location: Lagos
Employment Type: Full-time
Job Description
Write, edit and publish engaging posts across various social media platforms
Optimize social media posts (language, tone, message) based on our target audience’s behaviours
Create weekly content plan for all NM social media platforms
Increasing brand awareness and readership by using relevant advertising techniques.
Tracking and reporting on social media responses by analyzing traffic to the site.
Improving and adjusting copy based on reactions by readers on social media.
Select appealing images and videos to complement text
Track growth and report on social media insights (traffic, engagement, shares, conversion rates)
Apply advertising techniques to boost brand awareness, like promotions and competitions
Respond promptly to questions and comments on our social media pages in a timely and accurate manner
Other tasks as required.
Job Requirements
Minimum of B.Sc / HND in any related course of study
Minimum 3 years’ experience in copy writing / social media management role
Proficient in the use of digital business tools including Microsoft office tool.
Experience working in a fast-paced media firm or related firm is highly desirable.
Ability to function effectively in a hybrid work system
Experience in interacting with people (at all levels)
Social Intelligence and detailed understanding of driving numbers and engagement on social media.
Application Closing Date
31st December, 2023.
How to Apply
Interested and qualified candidates should send their Resume to: hello.hr@nairametrics.com using the Job Title as the subject of the email.
Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Media
Job Description
Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
Track, report, and analyze website analytics and PPC initiatives and campaigns
Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
Optimize copy and landing pages for search engine marketing
Perform ongoing keyword discovery, expansion and optimization
Research and implement search engine optimization recommendations
Research and analyze competitor advertising links
Develop and implement link building strategy
Work with the development team to ensure SEO best practices are properly implemented on newly developed code
Work with editorial and marketing teams to drive SEO in content creation and content programming
Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
Basic Requirements
Candidates should possess B.Sc / M.Sc Degrees in a quantitative, test-driven field
Minimum of 3 years Proven SEO experience
Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
Solid understanding of performance marketing, conversion, and online customer acquisition
In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, WebTrends)
Experience with A/B and multivariate experiments
Working knowledge of HTML, CSS, and JavaScript development and constraints
Knowledge of ranking factors and search engine algorithms
Up-to-date with the latest trends and best practices in SEO and SEM
Knowledge of finance and economy trends is a plus.
Application Closing Date
31st December, 2023.
How to Apply
Interested and qualified candidates should send their Resume to: hello.hr@nairametrics.com using the Job Title as the subject of the email.
3.) Lead Research Analyst
Job Title: Lead Research Analyst
Location: Lagos
Employment Type: Full-time
Job Description
The ideal candidate will be responsible for leading the research team while conducting analytical and detail-oriented research. The responsibilities include researching, collecting, analyzing, and interpreting data in the simplest form to readers, business owners and corporate entities.
Responsibilities
Identifying and analyzing trends, forecasts and creating and recommending projections to readers
Researching market trends, conducting surveys with the aim to create market comparism and impact on consumers to readers
Analyze data from company results, reports and creating a narrative / interpretation to readers understanding
Using data analysis and interpretations to guide the decision-making / projects of Client business in accordance to specific requests
Using statistical, economic, and data modeling techniques and tools to sort data.
Organize and analyze data, creating charts and graphs, and presenting findings in the simplest, comprehensible way
Collate and coordinate the publication of quarterly and annual deals book
Write monthly deals Newsletter
Manage and coordinate activities on all Nairalytics handle and website
Conduct interviews, attend events and represent the company at corporate functions, other client events and media platforms
Effective and timely coverage of Macro-Economic news and events
Create Lead / Feature stories on Macro economy
Create support to the Editorial and Digital Media team in terms of data creation and fact checking.
Qualifications
A B.Sc in Mathematics, Statistics or any related field.
Experience in applied research or data management.
Strong mathematical, analytical and data modeling skills.
The ability to manipulate large, complex data sets into manageable, understandable reports.
Excellent problem-solving, communication, and team-working skills.
Familiarity with data modeling software and Excel software.
Attention to detail and organizational skills
Excellent writing skills in English, especially as applied to press communication, financial terms, and other news content
Knowledge of financial terms and interest in learning more.
Ability to collaboration with writers to understand their writing needs and maximize their impact.
Application Closing Date
31st December, 2023.
How to Apply
Interested and qualified candidates should send their Resume to: Hello.hr@nairametrics.com using the Job Title as the subject of the email.
4.) Health Service Analyst
Job Title: Health Service Analyst
Location: Lagos
Employment Type: Full-time
Job Description
We are seeking a proficient and dedicated Health Services Analyst to join our team. The Health Services Analyst will play a pivotal role in covering the healthcare sector, identifying trends, and delivering valuable insights that contribute to the enhancement of our health services.
The ideal candidate possesses strong analytical skills, a deep understanding of healthcare systems, and the ability to communicate complex data to diverse audiences.
Responsibilities
Analyze healthcare data to identify trends, patterns, and potential areas for improvement
Collaborate with cross-functional teams to develop and refine research objectives and methodologies.
Conduct comprehensive research on healthcare policies, regulations, and industry trends.
Generate reports that effectively communicate findings to stakeholders and readers
Assess the impact of healthcare interventions and initiatives on the economy at large
Stay up to date with advancements in the health care system and cover news effectively
Conduct interviews with healthcare professionals and stakeholders.
Cover events, conferences, appointments, and other health-related activities in a timely manner
Qualifications
Bachelor’s or Master’s Degree In Public Health, Health Administration or a related field.
2 years work experience.
Proven experience in covering healthcare as a beat
Strong analytical skills with the ability to interpret complex healthcare data.
Knowledge of healthcare terminology, regulations, and policies.
Excellent communication skills to convey insights and findings to diverse audiences.
Detail-oriented with strong problem-solving abilities.
Ability to work collaboratively and effectively in a multidisciplinary team.
Application Closing Date
31st December, 2023.
Method of Application
Interested and qualified candidates should send their Resumes and Links to two (2) published articles written by them to: Hello.hr@nairametrics.com using the Job Title as the subject of the mail.
5.) International Relations Analyst
Job Title: International Relations Analyst
Location: Lagos
Employment Type: Full-time
Job Description
We are seeking a skilled International Relations Analyst to join our team. The International Relations Analyst will be responsible for researching, analyzing, and interpreting global political and economic trends, as well as providing insights that contribute to our organization’s understanding of international affairs. The ideal candidate has a keen interest in international relations, strong research capabilities, and the ability to communicate complex information.
Responsibilities
Monitor and analyze international political, economic, and social developments to identify trends
Conduct in-depth research on specific countries, regions, and global issues, utilizing a variety of sources and data points.
Crate appealing articles about Nigerian businesses in the diaspora
Provide timely and comprehensive articles on international events, crises, and emerging trends that affect Nigeria.
Analyze international policies, agreements, and conflicts, and its impact on the Nigerian economy
Stay current with global news and geopolitical developments to stay abreast of new in the global market space.
Conduct interviews and represent the company at conferences, seminars and other engagements
Qualifications
Bachelor’s Degree in International Relations, Political Science, International Studies, or a related field; a Master’s Degree is a plus.
3-5 years work experience.
Proven experience in covering international affairs, or related roles.
Strong understanding of global political dynamics, economic trends, and international policies.
Excellent research and analytical skills, with the ability to synthesize complex information into actionable insights.
Strong written and verbal communication skills, including the ability to distill complex information for non-expert audiences.
Ability to work independently and collaboratively in a fast-paced environment.
Strong organizational skills and attention to detail.
Application Closing Date
31st December, 2023.
Method of Application
Interested and qualified candidates should send their Resumes and Links to two (2) published articles written by them to: Hello.hr@nairametrics.com using the Job Title as the subject of the mail.