🇳🇬 Job Vacancies @ Renmoney – 6 Positions
Renmoney - We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are recruiting to fill the following positions below:
1.) Business Analyst
2.) System Analyst
3.) IT Support Officer
4.) Head of Marketing
5.) Chargeback & Dispute Specialist
6.) Commercial Strategy Analyst
See job details and how to apply.
1.) Business Analyst
Job Title: Business Analyst
Location: Lagos
Job Type: Full time
Job Description
- The Business Analyst position will lead the analysis, documentation, and management of business requirements throughout the life of the various projects at RenMoney.
- The role must ensure that requirements are fully understood by the technical team before solutions are designed and implemented.
- This position will facilitate innovative solutions that meet the specified requirements and add value to the business. The purpose of this job role is to define business requirements, facilitate discussion and agreement on process design amongst stakeholders, develop business processes, validate business processes against the system(s), and conduct feasibility assessments of process and technologies within the organization’s strategic business plan.
- The candidate will also be responsible for documenting current business process flows and technical integration.
- The successful candidate in this position must be familiar with technology and business use of technology, which allows them to provide recommendations for business processes and product improvements in line with the business vision. Candidate must pinpoint how the organization can leverage its strengths and improve its weaknesses through various business processes.
Responsibilities
- Perform requirements gathering and analysis to provide high quality and detailed requirements, ensuring the closest involvement with, and agreement from, the user community.
- Produce and review data/information models and preliminary system architecture, as needed.
- Create prototypes and simulations to provide an accurate, graphical user interface representation, thereby facilitating successful solution design and development.
- Evaluate and communicate departmental strategy to IT and business staff.
- Resolve conflicting end-user requirements.
- Production of high quality and on-time Business Requirements Specification (BRS) documents, Business Process Flow documents, Test plans and relevant end-user training documents.
- Model processes to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in parallel with, solution design and implementation, as necessary.
- Maintain knowledge of the IT industry; analyze the abilities of tools and technologies, compare with the need of the business, then recommend potential solutions to managers within the business.
- Collaborate with developers to ensure adherence to business requirements and UI design specifications.
- Develop training and support programs for implementations, as needed, and provide go- live post implementation support to business units.
- Identify initial Business Case requirements & other pre-project activities (e.g., high-level requirements, project scope, and objectives).
- Coach/mentor staff and provide technical leadership, as needed
- Any other assignment as advised by management.
- Provide weekly/monthly feedback reporting.
Requirements
- A bachelor's degree in project management, Information Technology or other related discipline.
- Minimum of 3 years in the Business Analyst function. This experience must include a track record of supporting business applications, documenting business processes, and designing application solutions. Experience with mobile money and/or e-commerce projects will be an advantage.
- Strong knowledge of best practices for user interface design
- Understanding of modeling languages, graphical design and prototyping tools
- Ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
- Understanding of current requirements elicitation, analysis, specification, and verification, and the ability to apply them in practice
- Knowledge of process engineering and process improvements and ability to guide the user in identifying business requirements
- Must be self-motivated and demonstrate a sense of ownership
- Must be innovative and in tune with industry/market developments, ever searching for better ways, effectiveness and efficiency
- Must be able to manage time, prioritize tasks and work under pressure.
- Must possess relationship building, negotiation, problem solving and troubleshooting skills
- Must be a Creative, strategic thinker and solutions-minded
Benefits
- You’ll receive competitive compensation and work with amazing people.
- You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2.) System Analyst
Job Title: System Analyst
Location: Lagos
Job Type: Full time
Description
- Analyze Business Requirements: Work with product and development teams to gather and analyze requirements for our platform.
- Process Improvement: Identify and recommend process improvements to optimize system performance.
- Technical Task Management: Create technical tasks for developers and ensure they are clearly defined and understood.
- Quality Assurance: Collaborate with QA engineers to develop and execute test plans, ensuring system reliability and performance.
- Technical Support: Provide technical support and troubleshooting assistance for system-related issues.
- Collaboration: Work with cross-functional teams, including system designers, to ensure smooth system integration.
- Monitoring and Reporting: Monitor system performance and generate reports to track efficiency and identify areas for improvement.
- Technical Documentation: Write and maintain documentation for systems and processes to ensure clarity and continuity.
Requirements
Required:
- Minimum of 2 years of experience as a Systems Analyst or in a similar role.
- Strong analytical and problem-solving skills.
- Proficiency in SQL and database schema design.
- Experience with system modeling and design tools.
- Excellent communication and documentation skills.
- Ability to work collaboratively in a remote, fast-paced environment.
Preferred:
- Familiarity with financial services or lending platforms.
- Experience with Agile methodologies.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) IT Support Officer
Job Title: IT Support Officer
Location: Lagos, Nigeria
Job type: Full-time
Department: IT
Description
- Install and upgrade hardware and software and provide complete assistance while configuring hardware, software, and peripherals of the end user systems
- Provide general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
- Provide one one-on-one assistance to the end user regarding the technical flaw, either by phone, mails, or in person
- Resolve network-related issues like local area connection problems, network access, mail, internet, dial-ins, etc.
- Coordinate with the third-party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same.
Requirements
- Minimum of 3 years performing end-user support in a Microsoft Windows environment
- A strong and proven ability to prioritize and manage multiple end-user and systems issues at once
Preferred:
- Strong analytical skills and the ability to solve problems independently in the context of PC and end-user support
- Demonstrated knowledge of Microsoft Windows 7/8.1/10, Office 365, Sharepoint and Onedrive in a corporate LAN environment
Benefits
- You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
4.) Head of Marketing
Job Title: Head of Marketing
Location: Lagos, Nigeria
Job type: Full-time
Department: Marketing & Communications
Description
- We are seeking an innovative and creative Head of Marketing who can inspire and lead our marketing team. As the Head of Marketing, you will play a crucial role in developing and executing marketing strategies to drive brand awareness, customer acquisition, and revenue growth.
- We are looking for someone who can bring an engaging and dynamic approach to our marketing efforts. If you are a strategic thinker with a passion for storytelling and a track record of delivering impactful marketing campaigns, we want to hear from you!
Responsibilities
- Develop and execute strategic marketing plans to drive brand awareness and customer acquisition
- Lead the marketing team to create compelling marketing campaigns and initiatives
- Conduct market research and analysis to identify trends, opportunities, and customer insights
- Develop and manage marketing budgets
- Collaborate with cross-functional teams to ensure consistent brand messaging and alignment with business goals
- Utilize digital marketing channels and tools to reach target audiences effectively
- Monitor and analyze marketing performance metrics and make data-driven decisions to optimize campaign effectiveness
- Stay up-to-date with industry trends and best practices to innovate and stay ahead of the competition.
Requirements
- Bachelor's Degree in Marketing, Business Administration, or a related field
- Proven experience in a senior marketing role, preferably in the financial services or fintech industry
- Strong leadership skills and the ability to mentor and inspire a team
- Excellent communication and interpersonal skills with the ability to engage and connect with diverse audiences
- Strategic mindset with the ability to think creatively and develop innovative marketing strategies
- Strong analytical skills to evaluate marketing performance and make data-driven decisions
- Proficiency in digital marketing channels and tools
- Knowledge of market research and analysis techniques
- Demonstrated track record of delivering successful marketing campaigns
- Ability to work in a fast-paced and dynamic environment
- Experience & knowledge: 8+ years’ experience in marketing in a senior leadership role with preference for multinational companies operating in emerging markets and elsewhere -
- Core competencies /skills: All aspects of marketing and communications.
Benefits
- You’ll work on solutions to complex, real-world challenges with tangible social and economic impact.
- You will receive competitive compensation and work with passionate teammates in a flat, performance-driven culture
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: If you are ready to take on this exciting opportunity and make a significant impact on our brand and business growth, click on the link above and apply with your updated resume and a cover letter detailing your experience and achievements in marketing.
5.) Chargeback & Dispute Specialist
Job Title: Chargeback & Dispute Specialist
Location: Ikoyi, Lagos
Job Type: Full Time
The position
- Renmoney seeks an exceptional Card Chargeback Specialist who will be responsible for managing and resolving chargeback disputes related to card transactions, ensuring compliance with scheme rules and regulations, and maintaining high-quality records.
- The ideal candidate will have experience in chargeback management, excellent analytical skills, and attention to detail.
Responsibilities
- Manage and resolve chargeback disputes related to card transactions
- Investigate and respond to chargeback notifications from schemes, banks & other financial institutions
- Collaborate with internal teams (e.g., Customer Support, Fraud) to resolve chargeback issues
- Ensure compliance with scheme rules and regulations (e.g., chargeback timeframes, documentation)
- Maintain accurate records of chargeback disputes and resolutions
- Develop and implement process improvements to enhance chargeback management efficiency
- Meet daily/weekly/monthly chargeback resolution targets.
Requirements
- 6+ years of experience in chargeback management & dispute resolutions
- Strong understanding of card payment processing, chargeback procedures, and scheme rules
- Good relationship management of both internal & eternal customers
- Excellent analytical, problem-solving, and communication skills
- Ability to work under pressure, meeting deadlines
- Have an in-depth knowledge of the different chargebacks ’platforms
- Must be abreast with industry trends as it relates to dispute and chargebacks.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
6.) Commercial Strategy Analyst
Job Title: Commercial Strategy Analyst
Location: Lagos, Nigeria
Job type: Full-time
Department: Sales
Job Summary
- As a Commercial Strategy Analyst, you will play a crucial role in driving business growth and optimizing commercial performance.
- You will work closely with cross-functional teams to develop and execute commercial strategies, analyze market trends, and identify new business opportunities.
- We are looking for a highly analytical and strategic thinker who can generate actionable insights from data and translate them into effective commercial strategies.
- If you have a strong passion for driving business success, thrive in a fast-paced environment, and have excellent analytical and problem-solving skills, then we would love to hear from you!
Responsibilities
- Analyze financial and business data to identify trends, patterns, and opportunities
- Develop and execute commercial strategies to drive revenue growth and business expansion
- Monitor market trends and competitive landscape to identify new business opportunities
- Create financial models and forecasts to assess the financial impact of commercial initiatives
- Collaborate with cross-functional teams to align business strategies and ensure seamless execution of commercial initiatives
- Provide recommendations and insights to senior management based on data analysis
- Reward and recognize: Design and manage incentive programs that motivate our sales force to excel
- Tell our story: Work closely with the Head of Sales to create compelling presentations that showcase our achievements
- Visualize success: Build impressive dashboards that make complex data easy to understand.
- Track, measure, and report on key commercial performance metrics
- Stay up-to-date with industry best practices and market trends
Qualifications
- Bachelor's degree in business administration, statistics, finance, economics, or a related field
- At least 8 years of experience crunching numbers and turning data into actionable insights
- Proven experience as a Commercial Strategy Analyst, Financial Analyst, or in a similar role
- Strong analytical and problem-solving skills
- Proficiency in financial modeling and forecasting
- A keen eye for detail and accuracy
- Excellent data analysis and interpretation skills
- Strong knowledge of Excel, SQL and other data analysis tools
- Ability to work well in cross-functional teams
- Excellent communication and presentation skills
- Ability to work in a fast-paced and dynamic environment
- Experience in the financial services or fintech industry is a plus
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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