🇳🇬 Job Vacancies @ Glovo Nigeria – 5 Positions

Job Title: Senior Category Buyer

Location: Lagos
Job Type: Full-time

Your Mission

• You will be the owner of the assortment we offer to our customers: from analyzing market trends and defining listings to prospecting suppliers, and negotiating commercial conditions.

The Journey

• Be the owner and specialist of assigned categories, being able to move the needle and see the impact of your work on the business by managing the MFCs assortment from end to end.
• Your main KPIs will be Category Add-to-Cart, Average Order Value, and Gross Margin.
• Define the assortment strategy, identify opportunities of improvement in listings and margin, and implement them.
• Manage vendor relationships, with a special focus on the top ones - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds per the market requirements and company needs.
• Review contract terms and conditions ensuring that they are as favorable to the business interests as possible, minimize risk, and are in compliance with applicable laws, regulations, policies, and procedures (with support from the Commercial Manager and legal department)
• Oversee UX and Pricing
• Lead, coach, and develop talented team members.
• You will work hand in hand with the Ads team in defining and implementing marketing campaigns inside the store.

What You Will Bring To The Ride

• At least 5 years of experience in Retail as a category manager or category buyer.
• Strong negotiation skills; expert understanding of terms, conditions, and contracting techniques for managing risk.
• Previous experience in leading teams.
• Stakeholder management: both internally and externally.
• Willingness to roll up sleeves to get things done
• Comfortable working in a fast-changing, high-growth, and high-performance start-up with a fast pace
• Fluent in English. Additional language skills are a plus.

We believe driven talent deserves

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Long Tail Account Manager, Nigeria - Operations

Location: Lagos
Job Type: Full-time

Your Mission

• You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success.
• You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

The Ride

• Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
• Understand Partners' business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
• Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
• Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

What You Will Bring To The Ride

• Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
• 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
• You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
• Problem solver, data-driven with an analytical approach based on details.
• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
• Good knowledge of internal tools such as Google suite. Salesforce is a plus.
• Native level of (local language) is required as proficiency in English.

What The Ride Will Bring To You

• The opportunity to work in an exciting, bold and non-vanilla culture
• The chance to work with top talent and high-performing teams in top-notch innovation projects
• A fast-paced environment where you can grow and learn, every day!
• High performing teams need extra rest and the flexibility to work from anywhere for up to three weeks a year.
• Monthly Glovo meal benefit
• Food and Transport discounts
• Enticing equity plan
• Top-notch private health insurance
• And much more ..

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Operations

Location: Lagos

Job Summary

• This role is for a senior leader (Head of Operations) of Glovo’s operations team, which focuses on working with the Glovo team to support our couriers and partners to improve their operations and user experience around delivery.
• As a Head of Operations in Nigeria, you will have the unique opportunity to help us:
  • Couriers (Supply Ops): Improve delivery times, quality of service and overall satisfaction of couriers
  • Partners (Partner Ops): Improve on key metrics such as preparation time, waiting time, and menu quality.
• We're looking for someone who has a mix of the:
  • Operational excellence to get great work done
  • Negotiation and collaboration skills are needed to bring out the best from our partners (Couriers or Retailers)
  • Strategic, innovative and creative thinking is required to develop outside the box solutions
  • Management skills and emotional intelligence are required to lead and inspire a team.

The Journey

• Lead a team of Ops Specialists, guiding them and helping them both to achieve their goals and to develop their skills
• Lead by example by being incredibly truth-seeking, making data-driven decisions, and setting high standards for the team
• Establish the monthly/quarterly goals of your cities and be responsible for their operational metrics, continuously monitoring their achievement
• Be able to perform any required analysis and provide actionable ideas to improve indicators and solve any possible problems in the cities of your region
• Support the Commercial team on operational issues, identifying areas for improvement and possible actions, always with a didactic and positive attitude
• Understand, deep-dive, and have a complete understanding of the local supply situation at all times
• Identify channels to source new leads and potential Glovers through both online and offline media
• Analyze daily, weekly, and monthly operation metrics with a macro view of the long-term success of the city/region
• Put yourself in the Glover’s shoes - understand who they are in order to execute the best possible outcome and choose properly the solution we are launching or testing
• Reassure that we provide the best-class experience for our couriers, fleet partners, and we are the platform number #1 of their choice
• Have a blank page for you to create! We don’t stick to a single playbook, and we expect you to build your own as the business and market evolve.

What You Will Bring To The Ride

• At least 7 years of experience
• Minimum 3 years of management experience in a fast-paced, demanding role (big tech, investment banking, private equity or consulting)
• SQL proficiency is preferred
• STEM degree is preferred
• Combine day-to-day and tactical management with a strategic and long-term view
• You should be able to motivate and develop teams
• You should be able to get your hands dirty, be on the frontlines, rather than delegate tasks routinely
• Results-oriented, autonomous and efficient. Decisions taken should be driven by available data
• Strong analytical and problem-solving skills are required
• Strong project management skills are a must
• Strong organisational skills and delegation, ability to prioritize and multitask, work well under pressure, handle multiple issues simultaneously in a dynamic environment
• Demonstrate sound written and verbal communication skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Account Manager, Top Accounts Nigeria

Location: Lagos
Job type: Full-time
Category: Partners & Brands

Your Mission

• As a Senior Account Manager you will be responsible for building and developing the most relevant partnership with the biggest accounts in Nigeria!
• This is a unique role which requires a blend of business data analytics skills along with a strong sense of relationship management to drive long term growth & profitability strategy for your both partners & Glovo.

The Journey

• Have full responsibility and own 360º view of the business of Top Partners & Glovo in Nigeria;
• Grasp the objectives and hurdles of Partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Define and pursue the long-term strategy for the country in terms of Growth, Promotions, Advertisement and Operations
• Improve Glovo’s revenue through commission renegotiation and selling assets
• Work alongside various internal departments to create and apply tailored solutions that address the needs of Partners, including Operations, Marketing, Corporate, Customer service
• Establish and maintain a very close relationship with Top Partners converting partners to preferred partners

Requirements
What you will bring to the ride:

• 4+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies will be an advantage)
• Advanced Proficiency in Excel is mandatory, knowledge in other data analysis tools will be beneficial
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!
• You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit
• Ability to comfortably work in a high growth and high-performance company with a fast pace.
• Problem solver, data-driven with an analytical approach
• Strong Commercial, Communication, Interpersonal, and Project management skills

Benefits
We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Benefits

• Private Health Insurance
• Opportunities for Professional Growth and Career Advancement
• Paid Time Off
• Training & Development
• Competitive salary
• Collaborative and supportive work environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.
• Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Job Title: Darkstore Business Lead

Location: Lagos, Nigeria
Category:  Q-Commerce

Job Summary

• As Darkstore Business Lead in our Dark Stores, you will be responsible for ensuring seamless operational efficiency, optimizing processes, and leading initiatives to enhance store performance, inventory accuracy, and fulfillment speed to deliver an exceptional customer experience.

Responsibilities

• Launch groceries retail stores in your city from scratch
• Manage, control and direct Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals while being obsessive about iii) growth
• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
• Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
• Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives that will deliver growth of the retail stores
• Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
• Achieve stock accuracy targets.
• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
• Improve quality and eliminate errors, reducing business costs.
• Manage and report main KPIs on a weekly basis.
• Perform administrative duties, and additional functions, as needed and determined by management
• All while delivering positive P&L results

Requirements

• An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
• 3-5 years of experience in retail, managing multidisciplinary teams
• Fluency in local language and English
• Proficiency with SQL
• Working knowledge of Six Sigma tools and Lean techniques is preferred
• An empathetic, inclusive and curious attitude.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online