Job Vacancy at Willis Towers Watson – Broking & Client Servicing Operations Specialist (Ghana)
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.
Broking & Client Servicing Operations Specialist is an operational role in our Corporate Risk&Broking business that supports a team of brokers by assisting with organization, daily operations, communication with clients and client service marketing support, renewal solicitations, proposal creation,
The Role
As a Brokin & Client Servicing Operations Specialist you will...
- Build and create presentations to support business planning, client engagement and meetings
- Working with account executives in the sales process and the negotiations with underwriters
- Handle incoming client requests professionally, promptly and efficiently
- Complete policy change requests and provide endorsement to Account Executives as required
- Liaison with underwriters, build and maintain relationships
- Discussing and assessing clients' current and future insurance needs
- Negotiating policy terms and costs with insurance providers
- Provide a best in class experience for our Account Management team through effective task management, decisive prioritization
- Reviewing and revising insurance policies in conjunction with the Account Executives to ensure complete and appropriate coverage
- Leading and overseeing the Renewal Process, including preparing the renewal report, presenting to client for approval, acquiring the binding order, reviewing policy documentation and delivering to client in a timely manner
- Receive quotes and update renewal document(s) as needed
- Serve as the Second Pair of Eyes for quotes, proposals, confirmation/evidence of coverage etc.
The Requirements
- A minimum of 2 years relevant experience with Client Servies Operations in the Broking/ insurance industry. A qualification in insurance would be an added advantage
- High performing team player with a proven track record for providing outstanding customer service
- Undergraduate degree in a relevant field
- Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)
- A candidate with prior experience in the areas of client services and back office operations,
- Excellent interpersonal, communication and presentation skills, both verbally and written
- Ability to work collaboratively as a key member of a team and independently with minimum supervision
- Ability to prioritize competing requirements and deadlines under pressure
- Intellectual curiosity to learn and become proficient in FINEX insurance products
- Ability to work productively and collaboratively in a team setting
- Demonstrates knowledge of core insurance principles & provide explanation to clients
- Understanding of required placement workflows
Equal Opportunity Employer
Job
Operations
Primary Location
Ghana-Greater Accra-Accra
Schedule
Full-time
How to Apply
Qualified and interested individuals should click on the button below to apply.
Enter your name and email below to receive free career updates.
Recent Posts:
🇨🇦 What is Required for Canada Federal Skilled Worker Visa Program 2025
By Editorial Staff
/ September 22, 2024
🇳🇿 Customer Service Jobs in New Zealand with Visa Sponsorship 2024 (from ,000 per year)
By Editorial Staff
/ September 21, 2024
🇦🇺 Study in Australia: Charles Darwin University Scholarships 2024-2025
By Editorial Staff
/ September 21, 2024
🇬🇷 Greece’s Golden Visa: Guide to Residency by Investment in 2025
By Editorial Staff
/ September 20, 2024
🇦🇺 Hopkins Centre Scholarship at Griffith University 2025 (,480 per Year)
By Editorial Staff
/ September 19, 2024
🇬🇧 Changes in UK Visa for International Students 2024/25 – What They Mean for You
By Editorial Staff
/ September 19, 2024
🇬🇧 5 Best Agencies for UK Work Visa Processing 2025
By Editorial Staff
/ September 19, 2024
🇸🇰 Slovakia National Scholarship Programme (NSP) for International Students (€620/€1,025.50 per Month)
By Editorial Staff
/ September 19, 2024
🇸🇮 Discover Seasonal Work in Slovenia: Earn €800 to €1,500 per Month
By Editorial Staff
/ September 18, 2024
🇨🇭 Switzerland University of St. Gallen (HSG) Excellence Scholarships 2025 (CHF 6,252 per Semester)
By Editorial Staff
/ September 16, 2024
Disclaimer: Careerical eConsult posts job listings for the convenience of job seekers. We do not endorse or recommend employers, and a posting does not constitute an endorsement or recommendation. Careerical eConsult explicitly makes no representations or guarantees about positions listed on our website. Careerical eConsult is not responsible for safety, wages, working conditions, or other aspects of employment. It is the responsibility of applicants to research the integrity of the organizations to which they are applying. We advise you to use caution and common sense when applying for any position with an organization or private party.
Apply for job
Related Jobs
Discover more from Careerical eConsult
Subscribe to get the latest posts sent to your email.
