Bolt offers vehicle for hire, micromobility, and food delivery services. Bolt is headquartered in Tallinn, Estonia and operates in over 150 cities in 35 countries[2] in Europe, Africa, Western Asia and North America. The company has 30 million customers globally and more than 1 million drivers use Bolt platform to offer rides.

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are looking for an Operations Specialist, who can manage supply in Ghana, Kumasi, which means training and coaching hundreds of new drivers. This is one of the key roles in Bolt in any city.

What you'll be doing:

• Support all Bolt's business operations in Kumasi
• Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
• Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
• Figure out the logistics of how many drivers are needed where and when
• Develop and execute strategies to keep the churning rate at minimum levels

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Requirements:

• You have 2-3 years of experience in analytical position
• You're a great communicator
• You have a data-driven analytical mindset (Excel skills)
• You're a hustler, not stopping after 20 obstacles a day
• You have excellent spoken and written English
• You're passionate about new technologies and ride-sharing

You’ll get extra credit for:

• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• Looker/SQL Skills is a big plus

Benefits:

• Motivating compensation – motivational base pay and company stock options
• No corporate BS – we’re moving too fast for that
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team, plus regular team events
• Flexible working hours – as long as you get the work done
• Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world

Our team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. We value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems. We recognise that our strength and success are directly linked to the talent and skills of our team members and a lean approach to our work. Our headquarters are situated in Tallinn, Estonia and we have offices in 30+ countries around the world.

How To Apply

Interested abd qualified candidates should click on the button below to apply.

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