Job Vacancy at Bolt Ghana – Customer Support Specialist, English Speaker

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.

Your daily adventures will include:

• Represent Bolt in any English spoken market
• Support all Bolt's users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's Customer Support
• Be a key player in building a support team in a challenging growth environment.

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What we are looking for:

• Understand what does outstanding Customer Support look like and be ready to go the extra mile
• Be ready to work in shifts
• Be always ready to put customers first, be passionate about helping others
• Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
• Be a hustler, not stopping after 20 obstacles a day
• Have excellent spoken and written English skills, any other language is a plus
• Be passionate about new technologies and ridesharing

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How to Apply

Qualified and interested individuals should click on the button below to apply.

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