Job Vacancy @ Alan & Grant – Customer Service Representative (120k per month)
Alan & Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Employment Type: Full Time
Industry: Leisure and Sport
Job Description
-
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Responding promptly to customer inquiries and bookings.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out for answering questions.
- Follow-up on prospective customers.
- Ensure company’s operating standard is maintained at every point in time.
- To be on ground and ensure success of every event booked.
- Ensure awareness of upcoming events by all concern units.
- Always give reports of any booked event and upcoming ones to the Management
- Keeping records of customers in our database.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Reporting issues beyond control to the Superior Officers.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Education: Minimum of B.Sc / HND
- Experience: Minimum of 3-4 years Customer Service experience, preferably in a hospital industry.
- Professional qualification/training in the same field is an added advantage.
- More Education or Experience may be preferred.
- Strong Analytical, Communication and Computer Skills.
- Ability to stay calm when customers are stressed or upset.
- Ethical Behavior
- Attention to details.
- Candidate must live around the Lekki axis.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Enter your name and email below to receive free career updates.
Recent Posts:
🇦🇺 University of Melbourne Graduate Research Scholarships – Spring 2025 Semester (600 Slots)
By Editorial Staff
/ September 23, 2024
🇨🇦 What is Required for Canada Federal Skilled Worker Visa Program 2025
By Editorial Staff
/ September 22, 2024
🇳🇿 Customer Service Jobs in New Zealand with Visa Sponsorship 2024 (from ,000 per year)
By Editorial Staff
/ September 21, 2024
🇦🇺 Study in Australia: Charles Darwin University Scholarships 2024-2025
By Editorial Staff
/ September 21, 2024
🇬🇷 Greece’s Golden Visa: Guide to Residency by Investment in 2025
By Editorial Staff
/ September 20, 2024
🇦🇺 Hopkins Centre Scholarship at Griffith University 2025 (,480 per Year)
By Editorial Staff
/ September 19, 2024
🇬🇧 Changes in UK Visa for International Students 2024/25 – What They Mean for You
By Editorial Staff
/ September 19, 2024
🇬🇧 5 Best Agencies for UK Work Visa Processing 2025
By Editorial Staff
/ September 19, 2024
🇸🇰 Slovakia National Scholarship Programme (NSP) for International Students (€620/€1,025.50 per Month)
By Editorial Staff
/ September 19, 2024
🇸🇮 Discover Seasonal Work in Slovenia: Earn €800 to €1,500 per Month
By Editorial Staff
/ September 18, 2024
Disclaimer: Careerical eConsult posts job listings for the convenience of job seekers. We do not endorse or recommend employers, and a posting does not constitute an endorsement or recommendation. Careerical eConsult explicitly makes no representations or guarantees about positions listed on our website. Careerical eConsult is not responsible for safety, wages, working conditions, or other aspects of employment. It is the responsibility of applicants to research the integrity of the organizations to which they are applying. We advise you to use caution and common sense when applying for any position with an organization or private party.
Apply for job
Related Jobs
Discover more from Careerical eConsult
Subscribe to get the latest posts sent to your email.
