🇳🇬 Job Vacancies @ Danish Refugee Council (DRC) – 7 Positions

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the following positions below:

1.) Protection Team Leader - Protection Monitoring
2.) Protection Officer - PSS
3.) Protection Assistant - PM (x2)
4.) Head of Support Services
5.) Protection Team Leader - PSS
6.) Humanitarian Mine Action Officer

Job Title: Protection Team Leader - Protection Monitoring

Location: Mubi, Adamawa
Employment Type: Contract
Supervised by: Protection Manager
Reporting to: Protection Manager
Employment Period: 11 Months
Type of Contract (Expat/National/Trainee): National
Start date: April 2023

Overall Purpose of the Role

• Under the direct supervision of the PRoL Manager based in Mubi and the technical supervision of the PRoL Coordinator, the Protection Monitoring Team Leader will be primarily responsible for ensuring the overall implementation of protection monitoring activities at the field level in Mubi, Michika and Madagali LGA.
• Monitor and respond to the protection/human rights situation of people affected by crisis in these LGAs, while meeting quality standards.
• The Protection Team Leader will directly supervise the day to day work of the Protection Monitoring Assistants in these locations, providing guidance and support to the team in conducting mobile field visits to villages and communities, assessing the needs of the communities, households and individuals and referring urgent protection concerns to appropriate and specialized service providers (CP, GBV, Legal cases etc), strengthening existing community based protection committees and establishing new ones.
• Protection monitoring teams will also provide critical information on service provision and procedures to access services, counseling support and interventions with authorities and other stakeholders to mitigate risks.
• He/she will ensure proper coordination between all aspects of the protection program in the field allowing for an effective response and ensuring that principles of confidentiality and ethics are upheld throughout the program implementation.
• She/he will develop and maintain good relations with the persons of concern (PoC), relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC's protection activities.
• This role will have a base focus and will ensure compliance with DRC procedures and guidelines at the base level.
• The role will also contribute to the development of base strategies, which will be translated into action plans and day-to-day tasks.

Duties and Responsibilities
Programming, and Operations:

• Lead and ensure the smooth implementation of protection monitoring in assigned locations in line with agreed guidelines and SOPs.
• Identify sites/locations for protection monitoring activities and engage with local authorities and other key stakeholders to introduce monitoring activities to enable access to them.
• With guidance from the PROL Manager, establishes a monthly work plan for all protection activities including:
  • Weekly activities plan and updates.
  • A monthly Team plan and update
  • Establish and monitor a monthly advocacy/networking plan
  • Targets for cases received and processed by protection case management assistants
  • Number of community outreach activities carried out by community mobilizers
  • Targets of Protection monitoring tools administered
• Provide technical support to protection monitoring assistants and officers: updating service mapping, identifying referral pathways, guidance on referrals based on needs, revision of submitted data, and review of IPA submissions.
• Lead the consultations with affected communities when it comes to the design of protection monitoring activities.
• With the support of the protection team, organize joint analysis events at the area level.
• Prepare weekly and monthly work plans. Movement plans for the mobile protection monitoring team in collaboration with DRC implementing partners.
• Manages all requests for information/ intervention from the PROL Manager and/or the PROL Coordinator
• Ensure daily and periodical (monthly/quarterly/annual) reporting on the protection monitoring activities in the assigned location in line with project reporting requirements.
• Contribute to drafting of narrative reports.
• Support monitoring and evaluation exercises as advised by the Programme Development and Quality Assurance team.
• Support area-specific training.
• Identify and share recommendations on required project adaptation and timely inform about challenges in implementation.

Staff Management:

• Plan/coordinate and oversee staff travel plans, leave schedules, staff training/development activities in coordination with the PRoL Manager.
• Lead and manage the Protection Monitoring team consisting of protection monitoring assistants and officers i.e. prepare monthly and weekly monitoring visit schedules, divide responsibilities, manage team’s workload, and participate in recruitments.
• Directly supervises the protection monitoring officers and assistants.
• Maintain open and professional relations with team members, promoting a strong team spirit, supporting professional development, and providing oversight and guidance to enable staff to successfully perform in their positions.
• Ensure timely completion and submission of monthly timesheets, probations reviews and annual performance reviews.
• Support program quality by guiding the team on the PRoL program SOPs, tools and guidance, as well as the SOPs and guidance of the National Protection Cluster and sub-Clusters, and other relevant clusters and technical working groups.
• If/as required identify staff performance issues and work with the PRoL Manager to address them.
• Hold monthly meetings with the protection team and individually to share updates, discuss challenges, provide technical guidance and successes.

Coordination and Representation:

• Collaborate with DRC partner organizations ensuring smooth delivery of project activities considering the specific needs of partners vs project deliverables.
• Contribute to the development of tools and SoPs in support to the design and rollout of DRC- led protection monitoring.
• Participate in donor meetings upon request.
• Regularly participate and represent DRC in protection and local coordination meetings and other relevant forums.
• With the support of the Area Protection Team, maintain relations and share information with relevant stakeholders upon location.
• Engage with local authorities and other relevant protection stakeholders.
• Ensure integration and collaboration with other DRC sectors (WASH, Shelter, HMA, Economic Recovery).

Accountability:

• Guided by the DRC Programme Handbook, continuously monitor and suggest relevant accountability initiatives in the field as well as strengthen the effort to document the impact of DRC activities in the area.
• Ensure that protection monitoring staff adhere to general protection, child protection, and GBV best practices and professional standards and principles through capacity-building and on-the-job support.
• Support programmatic learning based on project implementation and lead the generation of lessons learned and best practices at the area level.

Logistics/Procurement/Finance:

• Closely collaborate with support services staff to support timely procurement and delivery of necessary project equipment and supplies for project activities. Initiate procurements and ensure their execution.
• Work closely with HR for administrative work. Ensuring a healthy, respectful, and productive working environment.
• Support the monitoring of financial commitments and expenditures against the project budget and provide timely feedback on budget follow-up.
• Plan and coordinate proactively logistics and movements of staff from and to different operational areas.
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Requirements
Education:

• University Degree in the field of Social Sciences, Social work, Humanitarian studies, Law, Development Studies, or any other related field.

Experience and technical competencies:
Essential:

• At least 4 years’ experience in planning, implementing, and evaluating Protection, Protection Monitoring Projects, and Programming with an INGO and or NNGO in Nigeria.
• IT skills: Good knowledge of MS Office software: Excel, Word, Outlook, PowerPoint, Data collection and analysis software.
• Ability to work both independently and as part of a team.
• Excellent reporting skills
• Minimum 1 year of supervisory/management of team experience.
• Experience in project management including project monitoring, reporting, data management and budgeting.
• Strong interpersonal skills and ability to maintain good communication channels with relevant stakeholders.
• Ability to work under pressure, meet deadlines and willingness to work and live in a complex context.
• Strong time management skills, resourcefulness, and attention to details, especially data protection principles.
• Excellent interpersonal and communication skills and ability to work and integrate into a multicultural and diverse team.

Desirable:

• Project-related skills: Good knowledge of the project cycle management, project implementation and project follow-up.
• Leadership, people management and coaching skills

Languages:

• Fluency in written and spoken English. Fluency in locally spoken languages is an added advantage.

Key stakeholders:
Internal:

• Protection Coordinator
• Protection Manager
• Protection/PIM specialist
• Area Programme Manager
• Support Service Manager
• Programme/Support staffs.
• Other unit leaders, specialists, and managers.

External:

• Project participants, local authorities, partner organizations etc.

General Regulations:

• The employee shall follow DRC instructions on safety, confidentiality, and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework
• Employee should not engage in any other paid activity during the DRC contract period without prior authorization.
• Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
• Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.
• Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.

Salary & Benefits
M - G, Step 0.

Application Closing Date
9th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.
• DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status, or disability.
• DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the closing date will not be considered.
• Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline.
• However, all applicants shall take into consideration that DRC cannot offer an international work contract to a citizen of the country of assignment (in this specific case, Nigeria)
• Deadline: Applications close on the 9th of April 2024 at midnight (GMT time).
• Note: Applications will be reviewed on rolling bases due to the urgency, therefore a candidate who closely meets the requirements may be selected before the above deadline.
• Only shortlisted applicants will be invited for written tests and oral interviews.

Job Title: Protection Officer - PSS

Location: Mubi, Adamawa
Employment Type: Contract
Supervised by: Protection Team Leader
Reporting to: Protection Team Leader - PSS
Employment Period: 11 Months
Type of Contract (Expat/National/Trainee): National
Availability: April 2024

Background

• Danish Refugee Council (DRC) has had an operational presence in Nigeria since 2015. DRC Nigeria is the largest DRC country mission in the West Africa region and one of the largest DRC country missions globally.
• Currently, DRC delivers life-saving assistance and protection to vulnerable, conflict-affected populations including internally displaced persons, returnees, and host communities in the areas of armed violence reduction, humanitarian mine action, livelihoods, nutrition and food security, protection, shelter and non-food items (NFI) and water, sanitation and hygiene (WASH) in 30+ Local Government Areas (LGAs) across Borno and Adamawa in northeast Nigeria.

Overall purpose of the role

• The position within the scope of DRC’s Protection projects, we plan, implement and follow-up on PSS activities (Level 1, 2and 3), facilitate access to services through the referral system, sexual and gender-based violence prevention, and awareness-raising. S/he will ensure the quality of the planning, implementation and follow up on all aspects of sector activities being implemented by DRC.
• Develop and maintain good relations with the persons of concern, relevant stakeholders, and other humanitarian actors, to support adequate implementation and coordination of DRC’s protection activities.
• The Protection Officer will be responsible for the supervision of the protection activities and team on his/her areas of responsibility.

Job Responsibilities
Programme Quality and Implementation:

• Plan and conduct group sessions on psychosocial first aid (PFA).
• Plan, facilitate and provide culturally and age-appropriate PSS activities and positive coping mechanisms activities
• Awareness-raising sessions regarding the availability of mental health, psychosocial support, and protection services.
• Identify and refer cases for more specialized case management services.
• Plan and participate in capacity building, trainings as needed and required.
• Support the supervisor in compiling regular reports (weekly, monthly, quarterly)  to provide information on activities conducted and topics discussed
• Maintain effective working relationships with all relevant stakeholders including other NGOs, civil society groups, authorities, etc.
• Develop/contribute to developing and continuously updating a service mapping system detailing available services and assistance in DRC areas of operation and ensuring follow-up of referrals in a timely manner
• Support protection teams efficiently and confidentially in referring cases
• Close cases when the objectives in PSS intervention plan have been met and no further needs have been identified
• Conduct capacity building training in psychosocial support services and other safeguarding action for community based volunteers and other relevant stakeholders
• Ensure adherence to DRC policies and code of conduct
• Ensure activities are recorded and documented accurately and in a timely manner
• Participate in internal and external meetings as required by the Team Leader and Protection Manager
• Any other duties as may be assigned by the Protection manager, relevant to the achievement of protection objectives

Supply Chain/Finance:

• Support the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up.
• Plan and coordinate proactively logistics and movements of staff from and to different operational areas
• Initiate procurements and ensure their execution as requested by the Protection Manager
• Support with the distributions, plans and coordination with logistics in a timely manner
• Support Protection Team leader and Manager on the administrative tasks related to requests to logistics/procurement
• Ensure compliance with guidelines on HR, admin, finance and logistics
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Requirements
Education:

• Bachelor's Degree in Law, Psychology, Social work, Social Sciences, Counselling, Education, Human Rights, Development Studies or relevant equivalent disciplines.

Experience and technical competencies:
Essential:

• Minimum of 3 years of relevant work experience in providing PFA services, PSS, social work, counselling, psychoeducation etc. and at least 1 year experience with an INGO, NGOs and or with local authorities in Nigeria.
• Strong understanding of protection issues including child protection and gender-based violence.
• Excellent analytical and reporting skills.
• Excellent interpersonal, oral, and written communication skills
• Knowledge of global MHPSS guidelines
• Ability to work both independently and as part of a team.
• Strong sense of personal integrity and understanding of confidentiality and ethics
• Proficiency in Microsoft Office Suite, Internet Explorer, Outlook/Exchange, Windows operating systems etc.
• Ability to maintain confidentiality and prioritize the safety and dignity of beneficiaries at all times.
• Capacity to work under pressure and willingness to work and live in a complex context.
• Commitment to learning and implementing organizational policies and procedures.

Languages:

• Fluency in written and spoken English. Fluency in local spoken languages

Key Stakeholders:
Internal:

• Protection Manager
• Protection Team Leader
• Protection/PIM specialist
• Protection assistants
• Other programme/Support staffs.

External:

• Project participants, local authorities, partner organizations etc.

Core Competencies of DRC:

• Striving for excellence
• Collaboration
• Taking the lead
• Communication
• Demonstrating Integrity.

Conditions

• Salary & Benefits: NM - H.
• Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment.
• The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

Application Closing Date
9th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.
• DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.
• Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline.

Job Title: Protection Assistant - PM

Location: Mubi, Adamawa
Employment Type: Contract
Slot: 2 Openings
Supervised by: Protection Team Leader
Reporting to: Protection Team Leader
Employment Period: 11 Months
Type of Contract (Expat/National/Trainee): National

Background

• Danish Refugee Council (DRC) has had an operational presence in Nigeria since 2015. DRC Nigeria is the largest DRC country mission in the West Africa region and one of the largest DRC country missions globally.
• Currently, DRC delivers life-saving assistance and protection to vulnerable, conflict-affected populations including internally displaced persons, returnees, and host communities in the areas of armed violence reduction, humanitarian mine action, livelihoods, nutrition and food security, protection, shelter and non-food items (NFI) and water, sanitation and hygiene (WASH) in 30+ Local Government Areas (LGAs) across Borno and Adamawa in northeast Nigeria.

Overall purpose of the role

• The overall purpose of the role is to conduct protection monitoring and evidence-based activities within communities and camps of implementation including quantitative and qualitative data collection.
• The role is furthermore responsible for the delivery of protection information dissemination among communities and the provision of awareness raising and risk mitigation sessions on protection-related topics.
• The role is vital for linking vulnerable communities to relevant services through referrals and provision of Individual Protection Assistance for individuals at immediate risk.

Job Responsibilities

• Conduct protection monitoring activities within communities and displacement camps in line with existing SOPs and sampling strategies; and collect data on the individual and community-level, including through observations, household surveys, Key Informant Interviews, and Focus Group Discussions etc.
• Disseminate protection information, provide awareness raising and risk mitigation sessions on key protection issues based on identified needs and in line with developed materials
• Identify and refer persons with protection or other needs to appropriate services in line with safe identification and referral principles
• Regularly record, track and follow-up on referrals using the Referral Information Management System (RIMS
• Collect information, update and maintain a service mapping and referral pathway at community level
• Maintain good relations with communities and key stakeholders in areas of operation through regular engagement
• Provide and track regular protection situation updates based on feedback from communities, other key stakeholders and observations
• Identify and maintain relationships and regular communication, provide trainings and regularly exchange and share information with community focal points
• Provide individual protection assistance (IPA) to eligible individuals with urgent protection needs, set a clear protection objective and or outcome and follow-up on the impact of assistance
• Collect, store, maintain and analyze protection data produced through protection monitoring, community consultation, RIMS, individual protection assistance in line with safe and ethical information management principles.
• Draft individual workplan and participate in regular supervision, information sharing and coordination meetings.
• Support the Protection Team Leader with reporting processes, budgeting, needs and gaps assessments where relevant.
• Support the implementation of monitoring and evaluation frameworks to assess the impact of activities and projects.
• Support the mainstreaming of protection principles to DRC’s program, including partners and local community.
• Ensure the proper documentation of data collected (hard and soft copies) during protection activities (attendance sheets, permission slips, consent, referrals etc.)
• Use information management tools and online platforms (KOBO, sharepoint) for timely and accurate data entry of activities. In collaboration with PIM specialist, make sure data is properly entered, accurate and complete, to ensure proper analysis of the data.
• Perform any other duties relating to the nature of the job as directed by Protection Officers, Team Leader and the Protection Manager.
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Experience and technical competencies
To be successful in this role we expect the following:
Required:

• Bachelor’s in Social Work, Law, Counseling, Psychology or other related field
• Minimum of 1 year experience in protection monitoring, community-based protection, including community engagement, outreach, awareness raising, providing cash and in kind assistance for protection and safe identification and referrals
• Excellent understanding of protection and do no harm principles;
• Excellent contextual understanding and knowledge of protection environment in area of implementation;
• Good understanding of data collection methods;
• Experience working with diverse communities in various settings;
• Excellent facilitation and sensitization skills, good understanding of key protection issues in Michika and Madagali LGA.
• Knowledge of and commitment to principles of confidentiality, respect, non-discrimination, safety and inclusion;
• Excellent communication and psychosocial first aid skills;
• Excellent interpersonal and problem-solving skills, creativity and flexibility;
• Comfortable in a multi-cultural environment, flexible working hours and able to handle pressure well.
• Computer literacy (Microsoft Word and Excel)
• Previous experience in international organizations and humanitarian settings is a plus.

Desirable:

•  Knowledge of protection activities
•  Knowledge of Northeast Nigeria States languages including Hausa is an added advantage.
• Good IT skills (especially MS Office) and KOBO Collect App.
• Highly self-driven while striving for perfection under minimum supervision.

Education: (include certificates, licenses etc.)

• BA. / BSc. in relevant fields (sociology, social work, psychology, education, Law, Counselling, Human Rights and Development studies etc.)
•  Alternatively: experience as DRC Protection field worker.

Languages: (indicate fluency level)

• English (professional fluency)
• Hausa (professional fluency)

General Regulations:
The employee shall follow DRC instructions on safety, confidentiality, and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework:

• Employees should not engage in any other paid activity during the DRC contract period without prior authorization.
• Employees should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
• Employees should not give interviews to the media or publish project-related photos or other material without prior authorization.
• Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.

Salary & Benefits
NM - I.

Application Closing Date
9th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.
• DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.
• However, all applicants shall take into consideration that DRC cannot offer an international work contract to a citizen of the country of assignment (in this specific case, Nigeria)

Job Title: Head of Support Services

Location: Abuja
Employment Type: Full-time

Overall Purpose of the Role

• Operationally and strategically the Head of Support Services (HoSS) holder is responsible for Finance, Human Resources, Logistics and Procurement, Administration, and IT.
• They oversee, develop, and provide strategic direction, mentorship and support to their support areas.
• An active member of the Senior Management Team, this role ensures that all aspects of the Country Office management is represented and considered in decision making.
• This role has a country focus and ensures compliance to DRC procedures and guidelines within the country.
• The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks.
• The role provides support and/or technical guidance to country operations while overseeing country activities.

Duties and Responsibilities
Management:

• Lead and manage the support managers nd specialists (including people planning, performance, well-being and development).
• Manage, deliver, and report on current operations and programme support in each area of implementation.
• Establish high performing support teams ensuring high-quality approaches are maintained.
• Develop and improve operational approaches, compliance, and systems, and support the Country Director to build and deliver effective and sustainable interventions.
• Responsible for the strategic development, management, and implementation of the support operations.
• Ensure appropriate technical support is available to programs, in line with organizational priorities.
• Ensure support for annual planning and review processes.
• Direct responsibility for ensuring that the DRC Programme operates in accordance with DRC’s support function guidelines.

Operational Management:

• Support the Country Director and the Senior Management Team in liaising with donors and authorities, especially as relates to issues of compliance, registration, and audit.
• Oversee the operational support units for the country/region by providing strategic leadership and technical support to the areas under their supervision.
• Supervision, audits and controlling and implementation of corrective actions related to DRC’s operational standards within support area.
• Ensure that DRC retains and continually develops its operational capacity to provide rapid emergency response in particular within its procurement and transport systems.
• Work closely with Risk and Compliance coordinator to develop and maintain a risk management plan for the country that identifies the major financial and operational risks and implement a mitigation strategy.
• Ensure that all administrative and legal-related systems are accurate and maintained.
• Work to build the capacity of the operational support staff throughout the operation though frequent in-service training sessions and mentoring support.
• Contribute to the development and implementation of DRC’s global development initiatives.

DRC Dynamics ERP System:

• Ensure ERP functionality is properly used by relevant staff.
• Apply reports and data analytics from DRC Dynamics to improve overall performance.
• Act as heavy user for most of the Projects & Finance functionalities.

Supervisor Responsibilities:

• Supports the managers to coordinate the daily activities of small teams to ensure workload is supported and prioritized appropriately.
• Develops a capacity building and mentoring style of operations within the teams’ offering trainings and opportunities within the organization for staff development.

Deputy Responsibilities:

• Function as Country Director during their absence. Represent DRC on behalf of the Country Director upon agreement with authorities, UN agencies, humanitarian agencies, and other partners.
• Other deputizing duties as agreed with the Country Director

Requirements

• Postgraduate Degree in Business Administration, Finance or Accounting professional qualification such as ACCA or CPA.
• Excellent knowledge in reviewing major international donor reports and knowledge of major donor rules including UNHCR, WFP, ECHO, EC, DFID, DANIDA and USG
• Experience working in an ERP system, including supply chain, finance and HR system.  Knowledge Dynamics 365 financial software will be an added advantage
• Possess strong accounting, analytical and conceptual skills.
• Proven management and leadership skills.
• Proven commitment to accountable practices.
• Understanding of the countries in which DRC operates and sensitive to the cultural context
• Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework into the work of DRC.

Experience and Technical Competencies: (include years of experience):

• At least 7 years' experience in relevant field
• At least 4 years' experience with people management
• Experience in a similar role in an international NGO
• Proven leadership skills and a competence in people management
• Proven operational management experience and capability, including in conflict areas
• Proven significant financial, information and systems management experience
• Significant experience in procurement and tender processes
• Understanding and experience of institutional fundraising
• Understanding of the countries in which DRC operates and sensitive to the cultural context
• Experience working in an ERP system, including supply chain, finance and HR systems

About You:

• To be successful in this role we expect you to 7 years INGO or other international agencies experience in finance or operations management in international humanitarian Programmes, a demonstrated ability to set up operational management systems in a large programme and direct experience of delivery of humanitarian programme in an emergency response.

Desirable:

• Procurement and supply chain management is desired
• Knowledge of working in challenging and insecure environments
• Proven ability to manage large varied workloads and deal constructively with stress and periods with long hours.
• Proven ability to prioritize tasks, meet deadlines and work with limited supervision.
• Proactive, stable and robust character and a good team player.
• Excellent interpersonal skills and demonstrated ability to establish effective working relations at all levels.

Application Closing Date
2nd April, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Protection Team Leader - PSS

Location: Mubi, Adamawa
Employment Type: Contract
Employment Period: 11 months.

Overall Purpose of the Role

• The Protection Team Leader - PSS manages a team of PSS professionals which consist of PSS officers and assistants and is accountable for organizing, planning, monitoring, and overseeing structural and non-structural PSS activities. The Team Leader also focuses on developing the team's capacity through training and coaching while assessing the impact of PSS programs through regular monitoring and evaluation.
• He/She will also give clear instructions to teams on how to implement PSS programming with a strong technical focus making sure activities are delivered according to international guidelines and in line with international standards and principles. He/She will be responsible for guaranteeing high quality and timely PSS interventions under the managerial guidance of the protection manager and through the technical support of the protection coordinator related to DRC approach regionally and globally.
• He/She will present suggestions to complement the PSS strategy for Adamawa state where DRC has programs and support the protection manager and coordinator in identifying key components where the teams need to be strengthened which will help shape the PSS strategy for Nigeria. In collaboration with the protection manager and protection coordinator, he/she will mentor the team daily at field level, make suggestions to develop and revise PSS interventions, when necessary, support design of standard indicators and tools to monitor the quality and impact of PSS programming.

Duties and Responsibilities
Programmme and Operations:

• Oversee all structural and non-structural psychosocial support service activities, ensuring they align with organizational goals and are implemented in a timely and effective manner.
• Manage and provide leadership to a team of PSS officers and assistants, including organizing, planning, and monitoring their activities to ensure quality standards are met.
• Develop the capacity of the PSS team through training, mentoring, and coaching, and ensure that they have the necessary skills to provide effective psychosocial support services to clients.
• Conduct regular monitoring and evaluation of the impact of PSS programs, and adapt programs based on identified needs to ensure they remain relevant and effective.
• Ensure compliance with organizational policies and procedures, as well as local laws and regulations governing the provision of psychosocial support services.
• Maintain accurate records and documentation of PSS activities, including data collection and reporting.
• With consultation with the protection manager and coordinator, represent the organization in meetings and forums related to psychosocial support services in Adamawa State.
• Provide reports to protection coordinator and protection manager on the status and progress of PSS programs, including any challenges or opportunities for improvement.
• Ensure that the PSS team provides services that are culturally sensitive, non-discriminatory, and meet the needs of the target population.
• Collaborate with other departments and stakeholders to promote an integrated approach to service delivery that aligns with the organization's mission and objectives.
• Conduct regular training and capacity-building activities for other staff, volunteers, and partners to raise awareness of psychosocial support and promote its importance.
• Stay up to date with current research, trends, and emerging practices in the field of psychosocial support, and apply this knowledge to improve PSS service delivery and give suggestions to protection coordinator and manager for the Nigeria protection strategy.
• Develop relationships with key stakeholders, government agencies, and other organizations and ensure an effective referrals pathway.
• Coordinate and facilitate regular team meetings, consultations, and other activities that promote collaboration, learning, and continuous improvement.
• Contribute to the effective implementation of all operations support activities, including those related to administration, finances, and logistics, so as to ensure smooth project implementation. In all matters, comply with internal directives and policies as communicated by the Protection Manager and Protection Coordinator and/or the relevant support departments.
• Participate in relevant networks, conferences, and other forums to share knowledge and experiences and stay abreast of the latest developments in the field of psychosocial support.
• Strengthens existing community-based PSS and peer support group activities, where such exist and help to develop them where none currently exist.
• With support of Protection coordinator and protection manager, suggest M & E tools to measure impact and effectiveness of PSS interventions for children, adults and people with disabilities and ensure piloting and standardization of these tools.

Staff Management, Training & Capacity Development:

• Provide technical and programmatic leadership for PSS officers, assistants and community-based mechanisms in operational areas as needed.
• Conduct regular field visits or as required to ensure tasks are going on as planned and mentoring - through technical backstopping and training of duty bearers and local authorities.
• Ensure objectives for staff are set and that evaluations and performance reviews are conducted on a regular basis for all staff managed.
• Take responsibility for planning and management of leave for all staff managed.
• Identify training and capacity-building opportunities for staff and ensure they are well versed in key PSS and protection concepts relevant to the context, DRC's code of conduct, accountability, respectful dialogue with conflict affected population, and protection from sexual exploitation, abuse, and harassment.

Reporting:

• Contribute to the production of quality and timely reports on PSS program activities.
• Provide weekly/monthly/quarterly/annual reports to the Protection Manager, including accurate figures of persons showing improvement in their mental health /referrals done and challenges encountered, in the agreed format.

Representation and coordination:

• Ensure good representation and reputation of the MHPSS Sub sector in Adamawa.
• Actively participate in internal and external coordination meetings
• Maintain a local operational communications network and good relations with local and government authorities.
• Ensure coordination with other departments (i.e., MEAL, Procurement and Finance etc).

Budget Management:

• Monitor financial commitments and expenditures against budgets and provide timely feedback on budget follow-ups.
• Provide inputs to Protection Manager to ensure effective and efficient utilization of PSS program resources through monitoring and tracking of expenditures against budgets.
• Anticipate, along with Protection Manager, potential over/underspending.
• Provide expenditure forecast to Protection Manager monthly.

Monitoring and Evaluation:

• Support in developing and implementing the project monitoring and evaluation plan, and timely submission of reports and other document requirements.
• Provide feedback on project implementation modality, assist in achieving maximum efficiency in project delivery, and inform the development/update of DRC’s Protection and Psychosocial Support Services in Nigeria.
• Undertake regular participatory monitoring and verification visits on a weekly basis to ensure adequate progress against action plans, and outputs and ensure that quality elements are signed off. Provide advice on any corrective action necessary.

Supply Chain:

• Develop a procurement plan at the start of the project cycle to forecast procurement needs.
• Coordinate with the supply chain to facilitate procurement of supplies and services.
• Initiate procurements and ensure their execution.
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Education

• University Degree in the field of Social Sciences, Social Work, Psychology, Public Health, Humanitarian studies, Law, Development Studies, or any other related field.

Experience and technical competencies:
Essential:

• At least 4 years’ experience in planning, implementing, and evaluating Protection, MHPSS Projects and Programming with an INGO and or NNGO in Nigeria.
• IT skills: Good knowledge of MS Office software: Excel, Word, Outlook, PowerPoint, Data collection and analysis software.
• Ability to work both independently and as part of a team.
• Excellent reporting skills
• Minimum 1 year of supervisory and management of team experience.
• Experience in project management including project monitoring, reporting, data management and budgeting.
• Strong interpersonal skills and ability to maintain good communication channels with relevant stakeholders.
• Ability to work under pressure, meet deadlines and willingness to work and live in a complex context.
• Strong time management skills, resourcefulness, and attention to details, especially data protection principles.
• Excellent interpersonal and communication skills and ability to work and integrate into a multicultural and diverse team.

Desirable:

• Project-related skills: Good knowledge of the project cycle management, project implementation and project follow-up.
• Leadership, people management and coaching skills.

Application Closing Date
9th April, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Humanitarian Mine Action Officer

Location: Mubi, Adamawa
Employment Type: Contract
Employment Period: 11 months.

Purpose

• Execution of the NTS and EORE tasks assigned by the Team Leader and complying with approved DRC safety rules /protocols and the HDP sector’s technical SOPs.

Duties and Responsibilities

• Assist the HMA team leader in the identification of areas for NTS processes.
• Assist the HMA team leader and the HMA manager in the planning of NTS & EORE tasks when required.
• Identify and mobilize targeted communities for NTS tasks base on reported suspected hazardous areas.
• Implement NTS & EORE processes in compliance with relevant SOPs and guidelines, including desk research, individual interviews, focus group discussions, key stakeholder interviews, and reporting
• Provide basic risk education to affected communities and recommend more advanced risk education intervention by the Risk Education team whenever needed.
• Conduct explosive ordnance risk education activities and sessions as required.
• Deliver EORE training alongside other DRC/HDP activities in the communities, ensuring close coordination, collaboration, and programmatic synergies.
• Be familiar with and follow all safety SOPs in DRC Nigeria and communicate any change on the security situation to the Team Leader and DRC Safety unit.
• Establish and maintain working relations with local authorities and communities.
• Carry out all other responsibilities included in the approved NTS and EORE SOPs.
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Qualifications

• University Degree or equivalent in Education, Social Sciences, or any other relevant field.
• Certificate/Accreditation of participation in a Non-Technical Survey Training by a recognized INGO.
• Certificate/Accreditation of participation in an EORE (or similar) Training by a recognized INGO.
• Experience living and working in a cross-cultural, multi-sector team environment, especially Northeast Nigeria
• Ability to manage sensitive and confidential information.
• Ability to gather information using new technologies and Apps.
• Previous experience in conducting interviews and surveys.
• At least 3 years of proven previous experience in NTS and EORE.
• Fluency in English and Hausa (and/or Higgi , Marghi)
• Excellent planning and organizational skills.
• Excellent communication skills.
• Excellent ability to work in a team.

Desirable:

• Good Knowledge of local communities in Adamawa State.
• Excellent Computer skills

Application Closing Date
9th April, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online