Job Openings at Work City Africa (Internship & Experienced) – 6 Positions

Location: Lekki, Lagos

Job Description

• We are looking for a production associate to work closely with the production team to produce and create new best-in-class podcast content.
• Support the production of new content
• Work closely with the production and editorial teams on the editorial agenda and deliverables
• Book talent and guests
• Conduct research and fact-checking, find contextual audio materials (e.g., news clippings), pre-interview guests, and reserve studio time
• Help outline, produce, and assemble episodes throughout all stages of production
• Help edit, mix, and sound design the episodes
• Help project manage production schedules and workflow
• Work cross functionally with other teams like editorial, social, digital, marketing, sales, ops, etc to support podcast needs and the development of its business

Qualifications
Education and experience:

• Bachelor's degree in Communications or related area
• At least 1 year experience in development or production podcasts, radio, or audio content
• Ability to work across a variety of genres such as culture, tech, lifestyle, and true-crime, and styles such as documentary-style, interview-style, narrative, and conversation
• Proficiency in editing tools and software, and ability to meet deadlines
• Skilled in video graphics effect (VFX) and editing.

Requirements

• An ear for good audio and ideas on audio storytelling
• Strong editorial judgment and the ability to produce compelling, thought full, and thought-provoking podcasts
• Proficiency in audio production and editing skills, and strong understanding of audio hardware, software, and facilities
• Strong communication, interpersonal, and collaboration skills
• Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• A passion for media and broadcasting

Application Closing Date
28th September, 2020.

Method of Application
Interested and qualified candidates should send their CV in PDF Format to: careers@workcityafrica.com using the "Job Title" as the subject of the email.

Note: Proximity to the Island is an added advantage.

Location: Lekki, Lagos
Employment Type:full-time

Duties and Responsibilities

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory market's potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive
• activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements and Qualifications

• Bachelor Degree, HND with 1 - 2 years work experience
• Impeccable customer service skills
• Excellent interpersonal communication skills, both verbal and written
• Motivated, driven attitude
• Sales-driven, results-driven, and target-driven attitude
• Aptitude for persuasion and negotiation
• Expert in time management
• Organized work ethic
• Proven track record in sales environment
• Ability to meet and/or exceed monthly and quarterly sales quotas
• Ability to create and deliver client presentations, especially power points and/or white papers
• Proximity to the Island is an added advantage.

Application Closing Date
28th September, 2020

Method of Application
Interested or qualified candidate should send there CV in Pdf format only to: jobs@workcityafrica.com using Job Title as subject of the mail.

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the 'face' of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet andwelcome guest
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned

Requirements

• Bachelor Degree, HND
• Minimum of 0 - 1 year work experience.
• Proven experience as front desk representative
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Application Closing Date
28th September, 2020.

Method of Application
Interested or qualified candidates should send their CV in PDF format only to: careerbox@workcityafrica.com using 'Job Title' as the subject of the mail.

Note: Proximity to the Island is an added advantage.

Location: Lekki, Lagos
Employment Type: Full-time

Description

• You're up to the challenge you want real responsibility
• You are bold, fearless, unafraid to fail - a true entrepreneurial spirit
• A great communicator - You love talking to people
• You know you can sell and you're not afraid to prove it
• You want to be part of a team that motivates and inspires you
• You're interested in renewables, clean-tech, and/or sustainability.

Responsibilities

• Explore collaborative and partnership opportunities with community members, public agencies, nonprofit organizations and corporations.
• Assist with communications and community outreach efforts to promote the brand
• Develop and implement a Marketing and Communications plan to elevate public awareness of the brand
• Produce outreach materials (displays, brochures, flyers, articles) that promote and raise the profile of the Workcity brand.
• Create written and visual content for newsletters, social media, newspaper and online articles, public service announcements, and press releases.
• Develop social media and newsletter content for Workcity
• Create a editorial calendar
• Track, measure and report on web and social media analytics
• Assist with community outreach and marketing efforts for special events
• Explore collaborative and partnership opportunities with community members, public agencies, nonprofit organizations and corporations.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Education and relevant field.
• Demonstrated commitment to the mission and values of the Social Justice Learning Institute
• Highly organized, resourceful and self-motivated with exceptional time management and problem-solving skills
• Ability to work both independently and as part of a team, and to serve as a conduit for information to and from other members
• An entrepreneurial spirit, a creative mind, and a positive attitude
• Exceptional written, visual and oral communication skills a must
• Experience in creating social media campaigns and familiarity with upkeep and maintaining social media posts
• Proficiency in Microsoft Office required
• Experience editing - WordPress websites; basic knowledge of HTML a plus
• Familiarity with InDesign, Photoshop, Publisher or other graphics programs preferred.

Application Closing Date
20th September, 2020.

Method of Application
Interested or qualified candidate should send their CV in pdf format only to: application@workcityafrica.com using the "Job Title" as subject of the mail.

Note: Proximity to the Island is an added advantage.

Location: Lekki, Lagos

Description

• We are looking for a qualified Community manager to join our team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you! We are expecting you to be experienced in business management, PR and promotional events.
• Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Duties and responsibilities

• Lead the team and provide mentorship
• Respond to customers in a timely manner
• Monitor, track and report on feedback and online reviews
• Organize and manage events to boost brand awareness
• Coordinate with Marketing, PR and Communications teams
• Liaise with Development and Sales departments
• Respond to customers in a timely manner
• Build relationships with customers, industry professionals and journalists
• Stay up-to-date with digital technology trends

Requirements

• BSc degree in Business administration or any relevant field
• 2-4 years work experience as a event manager or similar role
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Excellent writing skills
• Excellent interpersonal and presentations skills
• Hands on experience with Public relations & media management
• Attention to detail, critical-thinker and problem-solver
• Candidate must be Female

Application Closing Date
20th September, 2020.

Method of Application
Interested and qualified candidates should send their CV in PDF format to: jobs@workcityafrica.com using the "Job Title" as the subject of the email.

Location: Lekki, Lagos
Employment Type: Internship

Duties and Responsibilities

• Answer incoming calls and emails in an efficient manner
• Identify customer questions, concerns, and overall needs
• Provide accurate answers and solutions to customer queries
• Address customer complaints in a compassionate and patient manner
• Redirect customers to appropriate teams and/or departments as needed
• Help sales team generate leads, identify potential leads and forward to sales reps
• Check voicemail inboxes and return calls in a timely manner
• Develop professional relationships with ongoing customers through excellent customer service
• Follow-up with callers on complaint and/or question resolution status
• Collaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction
• Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
• Follow company communication procedures, policies, and guidelines at all times
• Perform each duty above with our customers’ satisfaction as the number one priority

Requirements and Qualifications

• Qualification: Bachelor Degree, HND, OND
• Customer service experience is a plus
• Familiarity with CRM systems is preferred
• Excellent interpersonal communication skills, both verbal and written
• Fantastic phone skills, i.e. well-spoken, excellent active listening skills
• Ability to communicate and interact with all kinds of people (both externally with customers, and internally with company team members and other departments)
• Motivated, energetic, driven work ethic
• Time management skills
• Ability to multitask
• Organized
• Outgoing, friendly, compassionate personality
• Ability to meet and/or exceed both call and sales assist quotas

Application Closing Date
20th September, 2020.

Method of Application
Interested or qualified candidate should send their CV in pdf format only to: intern@workcityafrica.com using the "Job Title" as subject of the mail.

Note: Proximity to the Island is an added advantage.