Editorial Staff July 26, 2022 0 Comments

Job Vacancies @ Clinton Health Access Initiative (CHAI) – 3 Positions

Abuja, Nigeria Posted 2 years ago Posted on Medical/ Healthcare / Pharmaceutical

The Clinton Health Access Initiative, Inc. (CHAI) is recruiting suitably qualified candidates to fill the following positions:

1.) Digital Health Technical Advisor
2.) Health Informatics Associate, West, Central & East Africa
3.) Senior Associate, Vaccine Markets

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low- and middle-income countries while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance.

See job details and how to apply below.

1.) Digital Health Technical Advisor

Location: Abuja, Nigeria
Program (Division): Global Digital Health
Additional Location Description: Flexible, pending country approval with preference to Africa regions

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Overview of Role

We are seeking a driven and highly motivated individual to drive the scoping, design, and development of digital products to support public health campaigns.
They will work closely with internal teams and external partners to provide strong technical direction and lead the development of products to improve efficiencies in campaign activities which may include planning, supply chain management, training, campaign delivery, payment, and monitoring and evaluation.
The candidate may also support product management, maintenance, and implementation of other digital platforms within the Digital Health team’s product portfolio (e.g., Geoprism Registry, Reveal, DHIS2)
The individual will serve as a product owner, supporting technical scoping, requirements gathering, and ensuring strong execution (e.g., design, development, progress tracking, testing, deployment) to deliver on product requirements.
The candidate will identify, build, and manage relationships with technology organizations/partners whose products will be used to digitize campaigns and other digital health initiatives.
They will work closely with a range of CHAI teams to support governments to implement digital health products that meet the program objectives and provide strategic guidance on integration and scalability of such products across major public health campaign activities.
A successful candidate will need to possess strong communication, organizational, and project management skills.
They must exhibit a passion for results, a commitment to excellence, and the capacity to facilitate multi-stakeholder and strategic discussions. CHAI places great value on the following qualities in its staff: resourcefulness, responsibility, patience, tenacity, humility, independence, energy, and work ethic.

Responsibilities
Product scoping and design (20%):

Collaborate with CHAI (regional and country) teams and external organizations involved in campaign implementations to identify and document the challenges and use cases for digital products to support public health campaigns, disease surveillance, and more broadly health systems strengthening
Collaborate with CHAI teams and external organizations involved in campaign implementations to define end users, understand user personas, and co-design solutions with users where applicable
Develop high-level product requirements documentation to inform software development
Develop product assessment framework and conduct research/interviews with technology partners to identify existing products that meet product requirements or may benefit from targeted investment.

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Product and partnership management (40%):

Maintain coordination across key programmatic, technology, and product stakeholders to implement product development and implementation plan
Drive progress towards executing product roadmap in partnership with technology partners, including representing programmatic stakeholders, backlog prioritization, releases, and development life cycle
Design product testing strategies with technology partners and collaborate with country stakeholders to conduct tests and gather feedback
Work with developers to prioritize product test results and user feedback for inclusion into software roadmap and/or configure the application appropriately
Define KPIs for product performance, usability, and uptake, and oversee monitoring during implementation

Implementation and maintenance of digital solutions (30%):

Collaborate with regional CHAI informatics teams in technical set up and configuration, user testing, training, supervision, monitoring, issue escalation, and transition of product ownership for all country-level implementations
Monitor use of products in country, collecting feedback, triaging issues, and escalating to technology partners as necessary
Collaborate with regional CHAI informatics teams to develop country-level sustainability plans for products and advise on transition of technology partner relationships to governments post-deployment
Collaborate with regional CHAI informatics teams to develop operational plans and strategies to ensure products are used across program use cases (e.g., malaria, NTD, polio, COVID-19 vaccination) and integrated with wider information systems in country as needed

Knowledge management and dissemination (10%):

Work with technology partners to ensure up-to-date documentation is in place to support roll out and maintenance of digital products
Advocate for products to global, regional, and country stakeholders to strengthen scalability and sustainability
Stay up to date on available features and functionalities on key products to provide guidance on appropriate tool selection and implementation considerations
Document lessons learned on technical products for CHAI-wide or global sharing

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Qualifications

Master's Degree in a relevant field (Health Informatics, Public Health, Computer Science) with 5-7 years of working experience as a technical project manager, product manager, business analyst or in a similar role to deliver business requirements for technology initiatives
Experience in managing agile product development, including working with engineering, design, implementers, and clients to prioritize use cases, launch a product, and ensure it meets the needs of target users
Experience working and communicating with government officials and/or multilateral organizations, with strengths in communicating technical concepts to non-technical stakeholders.
Experience working in an international context and/or fast-based entrepreneurial environment, with demonstrated ability to work with a sense of urgency and in high pressure situations
Exceptional communication skills with people of varied professional and cultural backgrounds
Ability to travel approximately 30-40% of the year
Fluency in English and French

Advantages:

Knowledge of malaria, polio, NTD and/or public health campaigns
Knowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenSRP, CommCare)
Understanding of interoperability principles and standards (HL7, IHE, FHIR)
Experience implementing technology-based solutions with users including user research, field testing, and training
Experience in defining and measuring performance of digital products
Experience working remotely with a decentralized team
Experience living or working in resource-limited countries.

Application Closing Date
Not Specified.

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Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

CHAI is an Equal Opportunity Employer and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities.
CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experiences, backgrounds and cultures.

2.) Health Informatics Associate, West, Central & East Africa

Location: Abuja, Nigeria
Program (Division): Infectious Disease - Global Malaria

Overview of Role

CHAI is seeking a highly motivated individual to work as a Health Informatics Associate (East, Central and West Africa) and play a critical role in helping governmental programs improve how they collect, analyze, and use data to accelerate efforts toward malaria and NTDs elimination.
They will work with CHAI staff to support government efforts and build in-country capacity in the application of information technology for data collection, management, analysis, and use.
This will include providing strategic direction on context-appropriate architecture, technologies, and use cases; leading the thoughtful design, development, implementation, modification, and maintenance of potentially complex and diverse surveillance platforms; supporting training initiatives on the deployment and use of technology solutions for data management and use; and helping government staff use and gain confidence with health information technology solutions on an ongoing basis with the end goal of improving data quality, access and use.
The Associate will focus on East, Central and West Africa (Kenya, Uganda, Nigeria and Ghana) and work closely with other CHAI technical teams focused on surveillance and M&E.
The Associate will also work closely with external institutions including technology companies, NGO and academic partners, the WHO, and government technical bodies working on digital health and malaria and NTDs control.
A successful candidate will need to work with team members across CHAI’s Global, Regional and Country Malaria and NTDs teams and will therefore need to possess strong communication, organizational, and management skills as well as be able to work independently and proactively to drive implementation and have a deep personal commitment to producing high-quality work.
This position will be ideally based in Accra, Ghana, or other countries within Africa based on country leadership approvals.
This position will report to the Health Informatics Senior Technical Advisor, Africa

Responsibilities
Across countries and projects, the Associate will have the following responsibilities:
Scoping (20%):

Lead scoping activities on health technology solutions to further malaria and NTDs control and elimination, public health campaign digitization, and geospatial data management including the mapping of existing digital health systems, information flows, infrastructure, stakeholders and partner projects in select countries
Establish and cultivate relationships with other CHAI teams and in-country partners working on technology, data, and/or surveillance work, to inform CHAI activities, guide country strategies, and collaborate with stakeholders to achieve program objectives
Work with Ministry of Health programs, regional CHAI technical advisors, and CHAI country team members to understand requirements for surveillance use cases, including the monitoring of epidemiology, vectors, data quality, case management and the impact of interventions such as vector control and mass drug administration campaigns
Advise on strategies and technologies for collecting, reporting, storing, cleaning, and analyzing data, and for producing accessible automated data outputs for routine decision-making in the form of dashboards, reports and bulletins that speak to key data needs

Technology Project Management and Support (40%):

Develop and document coherent and technology-appropriate software and hardware specifications for meeting user requirements across countries and regions (including DHIS2-appropriate specifications) for user workflows, data collection forms, dashboards, systems integrations, and other platform components as needed, in line with programmatic objectives and data use needs
Play a translational role in communicating technical approaches, user requirements and software/hardware specifications to non-technical staff within CHAI and ministries of health
Select, liaise with and manage sub-contractors to build and configure applications and integrations (including DHIS2) according to the defined requirements and timelines; work with internal CHAI developers to support technical oversight of sub-contractors and contribute to discrete deliverables
Create and manage detailed project plans with Ministry of Health programs and CHAI regional and country teams, including governance structures, timelines, product management processes, and communication mechanisms to progressively design, develop, and test systems and mobile tools; pro-actively ensure projects are progressing and are aligned with broader programmatic end goals
Manage ongoing tracking and prioritization of software development activities; proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans
Test developer outputs and provide regular feedback on bugs and functionally to ensure solutions are being developed according to specifications
Assist in the configuration of data collection, management, reporting tools as needed (DHIS2, ODK, MS Access, Excel), including user-friendly dashboards

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Technology Implementation and Training (35%):

Develop system roll-out plans and support system installation and device set-up ahead of implementation
Assist with capacity building for government staff by developing manuals, SOPs, training materials; help train global, country and program staff in the use of information technology
Help cultivate a culture of data-use within malaria programs by monitoring and strengthening the quality of data inputs, refining analytical outputs, and developing context-appropriate strategies to strengthen the usage and analysis of data by government programs
Work actively and closely with CHAI teams and government stakeholders to design and implement M&E plans to routinely assess the performance of digital solutions
Develop and implement system transition plans to ensure sustainability of both technology and supporting processes

Knowledge Management (5%):

Manage and develop resources, guidelines, and other material to provide guidance to and share lessons across teams.

Qualifications
Technical Skills:

Bachelor's Degree in relevant fields (Information Systems, Epidemiology, Computer science). Master's Degree preferred
At least three years of working experience as a business analyst, product manager, technical project manager, or in a similar role working closely with stakeholders to define and deliver business requirements for technology initiatives
Proven experience in planning, designing and implementing technology-based solutions across the full software delivery lifecycle with stakeholders and users, preferably for disease surveillance
Experience in providing clear guidance and recommendations to non-technical stakeholders on context-appropriate platform selection, an outcomes-driven design approach and key operational considerations, including experience communicating technical concepts to non-technical users
Understanding of disease surveillance (including surveillance platforms) with knowledge of global health issues; DHIS2 knowledge strongly preferred
Familiarity with emerging technologies for data collection and reporting; comfort with developing basic data collection forms and reports such as ODK strongly preferred
Familiarity with emerging technologies for web or mobile application development for data visualization and analysis
Experience in data management (including managing databases) and data analysis
High levels of proficiency in Access, Microsoft Word, Excel, PowerPoint

Leadership and Interpersonal Skills:

Experience working in an international context and/or entrepreneurial environment
Ability to think strategically and anticipate future consequences and trends
Ability to work well both independently and as part of a multidisciplinary team
Strong work ethic, integrity, credibility, and dedication to CHAI’s mission
Ability to be effective, calm, and flexible in high-pressure situations, to handle multiple tasks simultaneously and to effectively prioritize
Ability to communicate effectively with people of varied professional and cultural backgrounds.
Exceptional written, oral, and interpersonal skills
Proven ability to function in a fast-paced work environment
Demonstrated ability to work with a sense of urgency and timeliness
Ability and willingness to travel approximately 30-50% of the year

Advantages:

DHIS2 and/or OpenLMIS configuration experience
Visualization software experience (Tableau, PowerBI)
GIS knowledge
Software languages: SQL, JavaScript, HTML
Knowledge of malaria or other global infectious diseases
Experience working and communicating with government officials and multilateral organizations.

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Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

CHAI is an Equal Opportunity Employer and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities.
CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experiences, backgrounds and cultures.

3.) Senior Associate, Vaccine Markets

Location: Nigeria

Overview

To ensure all children have access to effective and affordable immunization, addressing the main causes of child mortality, CHAI’s Vaccines Markets Team works with vaccine manufacturers, Gavi and other global stakeholders to improve availability, affordability, and diversity of supply for existing and future Gavi vaccines. In doing this, CHAI is applying the techniques it has used successfully to improve access to HIV/AIDS and malaria treatment: improving market demand transparency for individual suppliers and working closely with these suppliers to optimize their commercial, costing and pricing strategies in low- and middle-income markets. In doing so, this ensures the availability of vaccines at affordable yet commercially sustainable prices.
The pandemic context has only reinforced the importance of CHAI’s Vaccines Markets team’s work.
The Vaccines Markets team is seeking a Senior Associate to support supplier- and partner-facing engagements, with a focus on the emerging vaccine manufacturing ecosystem in Africa and improving access to immunization for middle-income countries (MIC).
The Senior Associate will lead the PMO for the MIC working group in support of the WHO Immunization Agenda 2030 (IA2030) and play a pivotal role in market-shaping efforts in the context of vaccine manufacturing on the African continent, incl. managing key supplier relationships and conducting business planning engagements.
This will require extensive collaboration with CHAI’s vaccine delivery team, external partners (e.g., WHO, Gavi, BMGF, CEPI, Linksbridge, PAVM) and other members of the Vaccines Markets team.

Core Responsibilities

We are seeking a highly motivated individual with outstanding analytical, strategic, communication and teamwork skills.
The successful candidate will adhere to the core CHAI values of resourcefulness, entrepreneurialism, flexibility, independence, humility, and work ethic.
The Senior Associate will report to the Program Manager, Vaccine Markets Team.

Responsibilities include but are not limited to the following:

Develop an understanding of global market dynamics and market-shaping priorities to strengthen supply security and affordability of current and future priority vaccines
Generate analyses that strengthen the business case for vaccine affordability and availability (e.g., demand forecasts, uptake models and market access strategies, production development, cost reduction and manufacturing strategies)
Support the design and implementation of supplier engagement strategies
Cultivate relationships with key global health partners, donors, and vaccine manufacturers
Co-lead and PMO the MIC working group under the umbrella of the WHO Immunization Agenda 2030 to advance access to immunization in Gavi-transitioning and Gavi-graduated countries and work with global and regional stakeholders to improve support to middle-income countries
Contribute to the development of market intelligence on middle-income markets and its dissemination to global health partners, investors, and vaccine manufacturers
Contribute to local vaccine manufacturing and procurement efforts by providing analyses, sharing insight and technical know-how into various efforts (e.g., PAVM), incl. bilateral supplier engagements
Lead preparations of presentations, reports, and other analyses to inform global policy and increase the evidence base for high-impact interventions
Creatively scope and initiate projects that could contribute to further improving supply sustainability and accessibility of vaccines for low-income countries
Support the development of concept notes and new projects
Any other duties as required
25-30% international travel time would be required once the situation allows.

Minimum Requirements

Minimum of a Bachelor's Degree with a strong academic performance required
Minimum of 5 years of professional experience in the private sector in a fast-paced, results-oriented work environment (e.g., strategy consulting, pharmaceuticals, health financing)
Exceptional analytical, research and presentation skills for both qualitative and quantitative data
Clear strategic thinker with very strong problem-solving skills
Excellent proficiency in MS Excel, PowerPoint, and Word
Excellent verbal and written communication skills in English with the ability to represent CHAI externally; fluency in other languages is a plus
Demonstrated ability to build strong relationships with individuals of varying levels of seniority
Excellent interpersonal skills, with the ability to work effectively in a multi-cultural and remote environment
Ability to work independently and effectively in a high-performance, dynamic environment and handle multiple priorities simultaneously
Strong commitment to teamwork, team mission, and hard work.

Advantages:

Advanced Degree in Business, Finance, Bio-Medical Sciences, Engineering, or other related disciplines
Experience in vaccines, biotechnology, pharmaceuticals
Prior knowledge or experience of global health partners within the vaccine ecosystem
Established network of contacts with vaccine manufacturers, multi-laterals, and other key global health stakeholders
Experience living and working in low-resource settings.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

CHAI is an Equal Opportunity Employer and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities.
CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experiences, backgrounds and cultures.

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