Job Vacancies at Africa World Airlines (AWA) – 3 Positions (Ghana)

Africa World Airlines (AWA) is recruiting to fill the following positions:

1.) Senior Officer
2.) Commercial Systems Analyst
3.) Revenue Accounts Officer

See job details and how to apply below.

1.) Senior Officer

Job Description

Competence (Knowledge/Skills/Abilities)

• Organized and detail oriented.
• Accurately estimates the time required to accomplish tasks or complete projects.
• Effectively manages multiple tasks according to their level of urgency and importance.
• Must be fluent in spoken and written English with good communication skills.
• Conversant with AWA Cargo Policies.
• Excellent Customer Service Orientation.
• Strong analytical skills
• Good knowledge of ramp operations.
• Able to work with a multinational work force, and to adjust to the local conditions of the stations

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Key Task

• Ensure proper coordination of domestic and regional cargo/courier operations.
• Supervise and control operational aspects of AWA Cargo and Mail activities.
• Ensure smooth exchange of information between AWA Cargo and Logistics as well as with the appointed Forwarders at base station.
• Audit and supervise third parties and subcontractors.
• Review adequacy and compliance of the services provided and take appropriate actions to assure the service acceptability.
• Review export documentation to determine cargo contents, and classify goods into different fee or tariff groups: using a tariff coding system according to the shipper's declaration
• Ensure that cargo operations are conducted in accordance with applicable regulations and standards of the air business and that security measures related to cargo operations are fulfilled.
• Ensure proper handling and reconciliation of cargo/courier sales on a daily basis.
• Ensure proper coordination of IOSA Audit.
• Perform other tasks and duties as and when required.

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Qualification Required & Experience

• First Degree from a recognized university.
• A minimum of 3 years’ experience in cargo/courier operations.
• IATA Training course in cargo/courier operations and other related courses.
• Certificate in Dangerous Goods is an added advantage.

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 11 February, 2022

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2.) Commercial Systems Analyst

Job Description

Competencies (Knowledge/Skills/Abilities)

• High level of Integrity.
• Strategic Thinking.
• Inspiring & Developing others.
• Resilience and Flexibility (can do attitude).
• Problem Solving & Decisiveness.

Key Task

• Facilitate the collection of requirements from end users for developing new systems as well as enhancements to existing systems.
• Prepare detailed user requirement specifications document that can be provided to IT solution providers.
• Formulate and co-ordinate testing of new systems and releases.
• Co-ordinate with other departments on the system/data interfaces between commercial and other systems.

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• Act as a single point of contact to resolve any system issues between Africa World Airlines and system providers.
• Work with Africa World Airlines partners from a technology perspective to facilitate system integration between Africa World Airlines systems and partner systems.
• Use expertise to resolve GDS related problems originating from internal and external sources e.g. negotiating resolution of billing discrepancies with the GDS, researching improved working methods between sales and travel agents by the way of the GDS.
• Analyze, identify and review all CRS/GDS costs to areas of wastage and coordinate with sales and GDS users (travel agents) on implementing practices that reduce the unit cost of distribution.
• Liaising with Operations and airport management in the event of cancellation of flights or aircraft change.
• Manage control tables relating to document printers sited at airports check-in locations effectively, ensure correct details are printed on boarding passes and bag tags.
• Manage route control default values, which contain settings for baggage weights/information, printed on boarding passes and weight and balance settings. Ensure they are current and correct thus ensuring a safe and timely departure
• Create an access codes in the Passenger Services Systems for all staffs and 3rd party contractors where applicable.
• Create and update Africa World Airlines network, seasonal and ad-hoc schedules to ensure accurate display of all flight information in terms of equipment, arrival and departure time, flight additions, cancellations and flight routing.
• Create and maintain Pseudo Cities and office profiles for all PSA & GSA offices to ensure effective communication and user access in the reservations system.
• User Acceptance testing (UAT) and implementation of new enhancements to the reservation system.
• Serve as a helpdesk to sales offices, revenue management, airport and flight operations for the reservation system, ticketing and revenue management system to ensure effective resolution of system.

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Qualification Required & Experience

• Possession of relevant tertiary education qualifications e.g. Information Management, Business Management, or other relevant discipline or equivalent work experience.
• Previous experience with system support will be an added advantage.
• Data analytic skill set.
• Specific knowledge of the airline industry and its global distribution channels, including an understanding of the internet, e-commerce, direct sales and marketing.
• Familiarity with RM best practices and web-based marketing is essential.
• Strong customer service experience.
• Experience in presenting information in either a simple or a complex manner, depending on the audience.
• Demonstrated ability of innovative thinking.
• Minimum of 2 years working in a team environment.
• Applying problem solving and analytical skills

Skills

• Versatile on the computer.
• Ability to work with minimal supervision, even under pressure.
• Good communication and interpersonal skills as well as relationship management.
• Team player.
• Cross-cultural sensitivity.
• Have an eye for details.
• Ability to impart knowledge.

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 11 February, 2022

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3.) Revenue Accounts Officer

Job Description

Competencies (Knowledge/Skills/Abilities)

• Excellent verbal and written communication skills.
• Proficient in accounting software such as SAP Business One & Oracle and Microsoft Office Suite or related software.
• Thorough understanding of revenue accounting & account receivable functions.
• Demonstrable knowledge & understanding of general account reconciliations & bank reconciliation.
• Adequate knowledge in accounting principles and standards.
• Excellent supervisory and analytical skills.
• Excellent organizational skills and attention to detail.
• Proactive with the ability to prioritize tasks as well as multi-task.
• Ability to maintain high level of confidentiality and professionalism.
• Ability to motivate staff.

Key Task

• Daily sales reconciliation.
• Prepare daily, weekly & monthly sale reconciliation report.
• Prepare bank reconciliation statements.
• Account, post and reconcile sales in Oracle accounting software.
• Account, post and reconcile Travel Agents & Corporate Clients accounts.
• Reconcile all cargo/courier and excess baggage.
• Post all BSP sales and refunds.
• Reconcile all sales and bank postings into Oracle to the sales report and bank statement.
• Performs other related duties as assigned.

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Qualification Required & Experience

• Bachelor’s Degree in Accounting/Finance
• Part professional qualification (ICAG, ACCA, CIMA) would be an added advantage.
• Minimum of 2 years of accounting experience.

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 11 February, 2022

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