Job Vacancies @ United Nations High Commissioner for Refugees (UNHCR) – 3 Positions (Nigeria)

Job ID: 34431
Location: Damaturu, Yobe
Hardship Level: U
Salary Grade: G6

Organizational Setting and Work Relationships

• The Community-Based Protection Associate is a member of the Protection Unit and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit.
• Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Community-Based Protection Associate works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities.
• The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level.
• To fulfil this role, the Community-Based Protection Associate is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of PoC.
• The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results, form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures.
• Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups.
• Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC.
• Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to GBV.
• Assist in the analysis that identifies the capacities of communities of concern and risks they face.
• Support participatory assessments by multifunctional teams and ongoing consultation with PoC.
• Assist in planning and monitoring of programmes and budgets, with an AGD perspective.
• Build office capacity for community-based protection through training and establishing systems for community mobilization and participation of PoC.
• Support communities in establishing representation and coordination structures.
• Ensure community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.
• Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
• Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR's work.
• Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters.
• Identify and select which individuals or groups to prioritize for counselling and field visits based on agreed criteria.
• Intervene with authorities on protection.
• Enforce compliance of implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
• Recommend and prepare payments to individual cases.
• Perform other related duties as required.

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Minimum Qualifications
Years of Experience / Degree Level

• For G6 - 3 years relevant experience with High School Diploma or 2 years relevant work experience with Bachelor or equivalent or higher.

Certificates and/or Licenses:

• Development, Human Rights, International Law.
• International Social Work, Social Science, Political Science.

Desirable:

• UNHCR learning programmes (PLP).
• Knowledge of MSRP.

Functional Skills:

• IT-Enterprise Resource Planning (ERP)
• IT-Computer Literacy
• UN-UN/UNHCR Administrative Rules, Regulations and Procedures
• PR-Community-based Protection - Principles and methodologies
• CL-Multi-stakeholder Communications with Partners, Government & Community
• PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
• TR-Capacity Buidling.

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• Please also note that English is essential for this Job Opening.
• Hausa Language is desirable for this Job Opening.

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Position Competencies:

Core Competencies:

• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation.

Managerial Competencies:

• Judgement and Decision Making
• Managing Performance.

Cross-Functional Competencies:

• Stakeholder Management
• Planning and Organizing
• Political Awareness.

Eligible Applicants:

• This position is advertised open to Group 1, Group 2, if applicable and external applicants.

Procedures and Eligibility:

• Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).

Application Closing Date
24th March, 2022 at 11:59 pm.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Additional Information

• Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
• A written test may be conducted for this position which will be followed by a competency-based interview.
• Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19 .
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Job ID: 34322
Location: Lagos
Hardship Level: C
Family Location Type: Family

Duties and Qualifications
Organizational Setting and Work Relationships:

• The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.
• Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees.
• UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.
• Individual Giving (IG) is targeted at the general public to secure the support of individuals through regular, unrestricted donations, cash appeals and legacies. The aim is to generate both monthly and one-time donations from individuals using various channels and methods including direct mail, face-to-face fundraising, telemarketing, digital fundraising, DRTV and emergency fundraising, with focus on strong donor loyalty and lifetime value.
• The purpose is to maximize the donor base from the individual giving (IG) for UNHCR, those with the ability to provide donations of between $1 to $10.000 per year to UNHCR.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description.
• They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Contribute to the overall development and implementation of the Private Sector fundraising programme.
• Contribute to embedding digital transformation and supporter experience across all Individual Giving activity in line with the global strategy.
• Effectively manage the donor acquisition programme through several channels, potentially including face-to-face fundraising using both outsourced and in-house methods, digital fundraising, cold direct mail, direct response television and printed media.
• Effectively manage the donor retention and donor development programme through several channels including direct mail, email telemarketing and SMS.
• Co-ordinate fundraising communications and donor acquisition activities during emergency fundraising situations as fast and as effectively as possible and maintain accurate emergency response procedures.
• Contribute to the evolution of the Individual Giving fundraising programme by looking for opportunities to appropriately grow, diversify and utilise new technology.
• Co-ordinate integrated fundraising projects across different departments.
• Work closely with the major donor team to identify and migrate potential major donors.
• Co-ordinate and/or manage relations with partners, media, contractors and suppliers for PSP programmes.
• Co-ordinate and/or manage the PSP donor database ensuring that donor records are kept up to date.  Produce ongoing analysis and monitor PSP campaign results.
• Contribute to donor understanding through ongoing research and analysis, and to implementing segmentation strategies for `one to many¿ marketing activities.
• Monitor all key performance indicators and analysis to support and inform the Individual Giving strategy and its implantation.
• Contribute to the development of National Growth Fund submissions for Individual Giving fundraising to secure funding to increase and develop the donor base.
• Manage and/or oversee the Individual Giving budgets and complete quarterly reports including forecasts, and progress reports as required.
• Keep abreast of UNHCR¿s work globally and communicate relevant information to existing and prospective audiences.
• Perform other related duties that may be required.

Minimum Qualifications
Education & Professional Work Experience:

Years of Experience / Degree Level:

• For P1/NOA 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

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Field(s) of Education:

• Business Administration / Marketing / Political or Social Sciences or other relevant field.

Certificates and/or Licenses:

• Qualifications in fundraising, marketing. (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience:
Essential:

• Minimum of one year of professional experience in Private Sector Fundraising and in particular Individual Giving.
• Expertise and up-to-date knowledge of donor acquisition channels (Face-to-Face, Digital, Mail and DRTV desirable), donor retention and donor development methods.
• Proven project management skills for integrated fundraising or communications campaigns.
• Proven ability to meet fundraising targets.
• Experience in relationship management with Suppliers and Supporters.
• Proficiency in, and experience working with Microsoft Office.
• Proven ability to deal with multiple tasks/projects.

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Desirable:

• Knowledge of the United Nations and working within the United Nations.
• Experience emergency fundraising, monthly giving, middle level giving and legacy marketing.
• Analytical and creative thinking ability.

Functional Skills:

• CO-Cross-cultural communication
• CO-Drafting and Documentation
• PS-Fundraising-face to face, mass appeal, digital, emergency, DRTV, etc.
• PS-Private sector fundraising and partnerships
• PS-Digital fundraising
• PS-Direct Marketing and Direct Response Fundraising
• (Functional Skills marked with an asterisk* are essential)

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Position Competencies:

Core Competencies:

• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation

Managerial Competencies:

• Empowering and Building Trust
• Managing Performance
• Judgement and Decision Making
• Managing Resources

Cross-Functional Competencies:

• Analytical Thinking
• Innovation and Creativity
• Planning and Organizing.

Application Closing Date
22nd March, 2022 at 11:59 pm.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Additional  Information

• Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
• A written test may be conducted for this position which will be followed by a competency-based interview.
• Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level.
• The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

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