🇳🇬 Job Vacancies @ Blu Atlantic Hotel – 5 Positions

Blu Atlantic Hotel is a luxurious 50 rooms hotel with beautiful architectural masterpiece and finest serenity and ambience. This hotel edifice is built with state of the art facilities and quality and modern infrastructure to compete with current technological trends. Blu Atlantic Hotel is one of the leading hotels in the heart of Lekki with best service delivery.

We are recruiting to fill the following positions below:

1.) Hotel Waiter / Waitress
2.) Hotel Food and Beverage Manager / Restaurant Manager
3.) Head Chef
4.) Hotel's Housekeeper
5.) Hotel Mixologist / Bartender

Job Title: Hotel Waiter / Waitress

Location: Lekki Phase One, Lagos
Employment Type: Full-time

Description

• We are looking for dynamic and talented individuals to join our amazing team at Blu Atlantic Hotel.
• Our waiter/waitresses are ambitious, hardworking, team oriented and outgoing who strive to deliver an exceptional experience to each one of our guests.
• Our team members have loads of personality, are confident and self-assured and able to work in a fast-paced environment whilst having fun doing so.
• Blu Atlantic Hotel prides itself on extraordinary and memorable guest experiences.

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What's in it for you

• Opportunity to develop your talent and grow.
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing

• Handles guest’s bill and invoice in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate
• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Supervisorat the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Qualifications & Experience

• At least an OND degree is hospitality or other related studies
• 2 - 10 years relevant work experience.

The Requirements:

• A passion for people and delivering an exceptional and memorable guest experience. Is positive and upbeat…
• The desire to learn, improve, develop, and grow
• An engaged and collaborative team player
• Strong communication skills
• Ability to work under pressure
• Ability to multi-task, is flexible and agile
• Consistently performs at ones best
• Keen interest in Japanese cuisine
• Previous experience in a high-end restaurant
• As a Waiter/Waitress, your role involves being the first to greet guests and deliver exceptional restaurant service.

Your experience and skills include:

• Service focused personality is essential; experience is an asset
• Prior experience working with Ezee burpor a related system
• Fluency in English; Neatness, looking smart and presentable are added advantage
  Additional Information.

Salary
N50,000 Monthly.

Application Closing Date
29th February, 2024.

Method of Application
Interested and qualified candidates should forward their C.V / Resume to: bluatlantichotel@gmail.com and copy career@bluatlantichotel.com using the job title as the subject of the mail.

Job Title: Hotel Food and Beverage Manager / Restaurant Manager

Location: Lekki Phase One, Lagos
Employment Type: Full-time

General Summary of Duties

• The Food & Beverage Manager will be responsible for directing, coordinating, and administering Food & Beverage service operations to ensure profitability, quality standards and services, and guest satisfaction for multiple F&B outlets throughout the hotel.
• They will contribute to the planning, organization, and training necessary to achieve restaurant / bar objectives in sales, costs, Internal Guest retention and satisfaction, communication and awareness, guest service, food quality and compliance.

Responsibilities

• Ownership of the management accounts and daily Profit & Loss, maintaining cost control.
• Responsible for the day to day operation of the food & beverage department especially in relation to supporting the Brand Experience.
• Responsible for the standards of service delivered to the customers in the bars, dinning rooms, buffets and all other food & beverage outlets by F&B employees. Ensuring the quality of services in accordance with the company standards.
• Ensures that all the F&B areas are well organised, and have the tools to execute their duties and maintain their areas and equipment.
• Ensures that the highest level of food hygiene is maintained throughout all food and beverage areas in compliance with HACCPlegislation.
• Oversees the overall operation of the storerooms as per company policies, including but not limited to rotation, preparation, distribution and bookkeeping.
• Responsible for the overall implementation, execution of all F&B polices and procedures pertaining to employees, work manuals, sanitation requirements, costs, quality, menus, groups and others as required.
• Plays a key role in the leadership meetings.
• Leads, motivates and develops their team in line with the Company Values to maximise employee engagement.
• Demonstrate behaviors in line with our diversity and inclusion aim, which is to create and promote a diverse and inclusive culture where ideas, differences and views are respected and where all employees are encouraged to create their own personal legacy
• Ensure all stock controls are strictly adhered to.Candidate profile:
• Passionate about driving consistent, and exceptional service
• Able to manage a team effective, posses strong leadership skills, used to working with senior management team, being able to communicate well with at all levels
• A positive and driven attitude to succeed, and leadership skills to inspire and retain a team.

Examples of Duties (includes but is not limited to the following):

• Ensures point of sale operations and Cash handling practices are following standard operating procedures.
• Understand all programs, procedures, standards, specifications, guidelines and training protocols
• Collaborate with General Manager and Chef de Cuisine to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities
• Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations
• Prepare weekly work schedules in accordance with staffing guidelines, labor forecasts, and assign work for efficient use of equipment and personnel
• Responsible to ensure restaurants appearance meeting and exceeding standards as well as maintaining compliance with all health and safety regulations at all times
• Investigate and resolve customer complaints regarding food quality, service, or accommodations.
• Perform additional duties and projects as assigned

Educational Qualifications

• B.Sc Degree in Hospitality, Restaurant Management or other related field
• At least 5 years experience in an upper luxury five star hotel
• 3 - 15years experience as a Food and Beverage Manager in a luxury five star hotel
• Certification in HACCP, HSE and food safety is an added advantage

Position Requirements:

• Professional demeanor appropriate for a luxury environment
• Must have working knowledge of point of sale systems
• Strong customer service experience, interpersonal, and communication skills are required
• Strong analytical, decision-making and problem- solving skills
• Ability to multi-task and work in a fast-paced, dynamic environment
• Ability to be flexible, adaptable and responsive to change
• Contribute to the development of the food and beverage menus
• Ensure all team members have required certifications for food and alcohol handling
• Think critically to respond and react quickly to ever changing situations on property
• Establish and clearly communicate goals and expectations using strong interpersonal skills
• Professional in all internal and external communications
• Possess confidence in making decisions for health of the operation
• Resolve guest and team member issues quickly and efficiently
• Identify opportunities and create action plans to enhance and optimize food and beverage operation
• Be growth oriented
• Monitor financial performance to drive business decisions
• Set and deliver on goals which support company-wide goals in finance, guest satisfaction, and team member engagement
• Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline
• Create positive work environment that is guest-focused
• Collaborate with other members of camp management and the corporate team
• Prioritize tasks effectively
• Submit high quality work products in a timely manner
• Promote company sustainability initiatives
• Acts as the guest service role model for the restaurant; set a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on the quality of food and beverage, service levels, and overall satisfaction.
• Schedules dining reservations and arrange parties or special services for diners.
• Ensures corrective action is taken to continuously improve service results.
• Schedules, trains, develops, empowers, coaches, and counsels, resolves problems, provides open communication and recommends discipline when appropriate.
• Holds daily line-up meetings and monthly departmental meetings with staff reviewing daily events, safety issues/concerns, and guest comments.
• Edits work schedules and evaluate the work performance of employees.
• Training – 10%
• Ensures staff understands local, state, and Federal food and liquor laws.
• Ensures compliance with all food & beverage policies, standards, and procedures by training, supervising, follow-up, and hands-on management.
• Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas.
• Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers Waiters and Waitresses to provide excellent customer service.
• Monitors alcohol beverage service in compliance with local laws.
• Supervises daily shift operations
• Ensures staffare in compliance with appearance standards.
• Inspects dining room serving stations for neatness and cleanliness.

Knowledge, Skills, and Abilities:

• Excellent leadership skills
• Ability to perform all tasks for each position in FOH F&B
• Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
• Ability to remain calm and well organized under pressure while working quickly.
• Ability to prioritize and maintain multiple tasks at a time.
• Keeps emotions under control.
• Excellent time management skills.
• Strong verbal and written skills
• Strong organizational skills with attention to detail.
• Ability to properly operate the telephone and all software used for the POS system.
• Strong math skills.
• Thorough knowledge of Food and Wine, as well as Beer, liquor, and mixed drinks.
• Must demonstrate accuracy and thoroughness.
• Knowledge of elementary financial controls
• Ability to respond promptly to customer needs.
• Ability to communicate effectively with guests and Grand Performers
• Must speak clearly and persuasively in positive or negative situations.
• Proficient in Micros POS system
• Proficient in Open Table reservation system
• Computer savvy (MS Office suite)
• Basic math skills for cash handling; ability to provide change and count bank at end of shift
• Adaptable to a changing work environment.
• Local knowledge of the community (attractions activities, etc.)
• English language and professional communications skills are required.

Salary
N180,000 - N200,000 / month.

Application Closing Date
29th February, 2024.

Method of Application
Interested and qualified candidates should forward their C.V / Resume to: bluatlantichotel@gmail.com and copy career@bluatlantichotel.com using the job title as the subject of the mail.

Job Title: Head Chef 

Location: Lekki Phase One, Lagos
Employment Type: Full-time

Job Description
A Head hef has the following job description:

• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices
• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers

Requirement And Skills

• BS Degree in Culinary science or related certificate
• Proven working experience as a Head Chef
• Excellent record of kitchen management
• Ability to spot and resolve problems efficiently
• Capable of delegating multiple tasks
• Communication and leadership skills
• Keep up with cooking trends and best practices
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

Salary
N180,000 - N200,000 / month.

Application Closing Date
29th February, 2024.

Method of Application
Interested and qualified candidates should forward their C.V / Resume to: bluatlantichotel@gmail.com using the job title as the subject of the mail.

Job Title: Hotel's Housekeeper

Location: Lekki Phase One, Lagos
Employment Type: Full-time

Job Description 

• A hotel housekeeper is responsible for ensuring rooms and other areas of a hotel are kept clean everyday.
• A hotel housekeeping job description usually entails making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate places.
• The housekeeper is particularly expected to carry out a series of cleaning functions when a guest leaves the hotel, such as changing bed sheets and polishing the furniture to keep them looking good for the use of another guest.
• The housekeeper should also look out for items the guest may have left behind and take it to the lost and found desk where it will be returned to the owner.
• The role of the housekeeper in the operation of a hotel also entails observing the condition of the room they are cleaning to be sure everything is okay in the room, including the light bulbs.
• Where they find the light is bad or furniture needing repair, they should immediately contact the technical or maintenance department to fix them.
• Aside from the rooms, hotel housekeeping may also entail making the general hotel environment appealing and comfortable to guests.
• The housekeeper work description may therefore also involve keeping conference rooms, lobby, hallways, and the carpets found in the stairs clean by vacuuming them. It may also involve cleaning the furniture and windows.
• Housekeepers may also work in a hotel’s laundry department where they wash and dry linens like towels and sheets and restock linen carts in addition to their cleaning duties.
• For big hotels, you can find housekeepers who work solely in the laundry department and others performing only cleaning functions, while in smaller hotels housekeepers may be required to combine laundry duties with cleaning tasks.

Tasks, Dutiesand Responsibilities

• Answer immediately to request from guests, as well as from other departments
• Load cart with supplies such as linens and move it to the required area
• Enter guest rooms by adhering to proper procedures and ensure they are vacant
• Replace used amenities in guest rooms
• Provide clean linens and terry for dirty ones
• Fold terry, make beds, and ensure bathrooms are clean
• Take away, room service items, dirty linen, and trash
• Perform check on all room appliances to ensure they are in good working condition
• Adjust furniture, desk items, and appliances when necessary
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets
• Adhere to all safety, security, and company procedures and policies
• Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
• Successfully complete training and certification programs in safety
• Ensure flammable materials are properly stored
• Keep uniform clean and make sure to appear professional always
• Keep proprietary information confidential
• Ensure company standards are followed in welcoming and acknowledging all guests
• Expect service needs of guests and provide them even before called upon to do so
• Provide assistance to guests with disabilities
• Genuinely appreciate and thank guests for their visit
• Apply professional language in communicating with guests and other people
• Provide support to team to achieve common goals
• Maintain quality standards and expectations
• Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds.

Requirements

• Candidates should possess an SSCE / OND qualification with 3 - 5 years work experience.

Remuneration
N50,000 Monthly.

Application Closing Date
29th February, 2024.

Method of Application
Interested and qualified candidates shouldsend their Resume / CV to: bluatlantichotel@gmail.com using the Job Title as the subject of the email.

Job Title: Hotel Mixologist / Bartender

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

• We are looking for a professional, high-energy bartender/ mixologist with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender/Mixologist will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.
• To succeed as a Bartender/Mixologist, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

Responsibilities

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Planning drink menus and informing customers about new beverages and specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
• Developing new cocktail recipes.
• Monitors and manages the ordering of all beer, wine, spirits, and bar tools and equipment
• Have full knowledge of all menu items, garnishes, contents , costing and preparation methods
• Maintains stock, prepares, cures and stores all fresh fruit and vegetable garnishes, juices and other perishables to ensure product quality
• Ensure that appropriate stock/par level of all bar items is constantly maintained
• Utilize appropriate stemware/glassware as required by company standards, polish glassware, stock bar supplies to par levels
• Create and push the limits of what mixed drinks can be
• Have great knowledge of alcohol and alcohol history
• Use one’s expert knowledge to create innovative drinks and cocktails that explore the boundaries of flavors
• Have passion to experiment in mixing new drinks

Requirements

• OND, HND, BSc Degree is an added advantage
• 3 - 6 years work experience.
• Additional education, training, certificates, or experience may be required.
• Meets minimum age to serve alcohol.
• Availability to work nights, weekends, and holidays.
• Positive, engaging personality, and professional appearance.
• Basic math and computer skills.
• Exceptional interpersonal and communication skills.
• Strong task and time management abilities.
• Eye for detail and understanding of drink mixing tools and techniques.
• Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.

Salary
N60,000 / month.

Application Closing Date
15th January, 2024.

Method of Application
Interested and qualified candidates should forward their C.V / Resume to: bluatlantichotel@gmail.com and copy career@bluatlantichotel.com using the job title as the subject of the mail.