Job Openings at MainOne Cable Nigeria – 4 Positions

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the following positions:

1.) Field Support Engineer
2.) Cloud Operations Analyst
3.) Internal Audit and Risk Management Analyst
4.) Network Security Engineer

 

See details and how to apply below.

 

1.) Field Support Engineer

Location: Lagos
Department: Technical
Job Type: Permanent

Responsibilities

  • The Field Support Engineer will be responsible for the second line network troubleshooting, restoration, and fault management support on the elements and components of the Main One network and assist clients in solving complex technical issues.

Other Responsibilities include:

  • Troubleshoot Main One’s network providing a specific update, status, and performance of all network components, capacity services etc.
  • Identify and provide at least second line support on all faults on the Main One network in accordance with the Company’s standard operating procedure for fault handling, restoration, escalation, and management.
  • Ensures consistent up-time of networks and engages in preventive maintenance and routine checkup.
  • Maintain and ensure full compliance with all Main One’s Field Support Engineer processes and procedures
  • Ensure safe decommissioning of equipment and making them fit for reuse.
  • Confer with customers in initial deployment troubleshooting, as well as in the initial debugging of new hardware and software.
  • Report site(s) conditions to the network operating center.
  • Interpret link budget (LBs) and survey reports (SRs) to effectively carry out onsite/installation activities.
  • Work comfortably at heights up to 120m with total regard for safety and good work ethics.
  • Troubleshoot Microwave radio links’ issues in a timely manner. Focus is on; Dragon Wave HC+, Ceragon SDH radio & Ceragon IP 10.
  • Responsible for structure cabling, PATs, and onsite installations supervision to ensure that standards and quality are maintained all times.
  • Carry out LOS requests and provide LOS reports in clear terms with minimal supervision.
  • Assembling, Commissioning and Installation of MW radios such as Dragon Wave HC+Ceragon SDH radio & Ceragon IP 10 with varying antennae sizes.
  • Accurate auditing, recording, and management of company assets deployed at clients’ site
  • Ensure all customer SLAs are met.

Qualifications, Skills & Competencies

  • Minimum qualifications – ONC / OND / Higher grade level inappropriate discipline or subjects.
  • A good understanding of Ethernet and wireless networks
  • At least 7 years of previous experience working  in Wireless and Wired technology (Ceragon, RADWIN, UBIQUITY, etc)
  • Knowledge of Microwave and optics transmission systems required with power proficiency.
  • Must have a high level of computer literacy to be able to configure PC IP settings, use basic IP testing and be competent in the use of Microsoft office products (Outlook, Excel, Word)
  • Should be able to use basic test equipment such as Multimeters/Spectrum Analysers/BER Testers
  • Should be able to demonstrate a good knowledge of Microwave antennae installation and commissioning.
  • Ability to interpret topography, network design maps, and AutoCAD Designs
  • Good experience in power  management/ first level Power handling (DC and AC)
  • Knowledge of a vendor network management system
  • Ability to assess and prioritize faults and respond or escalate accordingly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

2.) Cloud Operations Analyst

Location: Lagos
Job Type: Permanent
Department: Technical

Responsibilities

  • The Cloud support analyst will be responsible for providing Second level support to MainOne cloud customers in line with Customer SLA requirement and ensuring day to day operations & maintenance of the MainOne’ s cloud infrastructure.

The specific responsibilities shall include to:

  • Provide timely L2 issue resolutions and support to cloud customers.
  • Ensure day to day operations and maintenance of the cloud infrastructure.
  • Identify, recommend and implement potential improvements to service efficiency.
  • Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.

Qualifications, Skills & Competencies
Qualifications:

  • Bachelor’s Degree in Computer Sciences, Information Management or related engineering field is preferred
  • Minimum of 4 years’ experience in virtualization & Cloud technologies.

Skills & Competencies:

  • Strong documentation skills.
  • Excellent customer engagement skills
  • Strong Cloud experience (Azure or AWS).
  • Excellent oral and written communication skills.
  • 4 years’ experience with Microsoft Systems Center 2012
  • PowerShell scripting experience will be an added advantage.
  • Strong hands on experience on Hyper-V, VMware, Windows Server 2012 and Active directory.
  • Knowledge of Cloud monitoring tools like Solarwinds, Azure Monitor, Cloudwatch, SCOM etc.
  • Networking and system security experience will be an added advantage.
  • Certifications in Hyper-V, Windows Server, Microsoft System Centre, VMware, Linux, Storage, and other Cloud Technologies is required.

Demands of the Job:

  • Prioritizing skills
  • Ability to take ownership
  • Problem solving and Troubleshooting skills
  • Ability to work under pressure

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

3.) Internal Audit and Risk Management Analyst

Location: Lagos
Department: CEO’s Office
Job Type: Permanent

Responsibilities

  • The Internal Audit & Risk Management Analyst will assist in conducting audits and reviews of commercial, technical, and management processes to ensure alignment of activities with company goals, as well as effective and economical use of company resources.

Other responsibilities include;

  • Analyze key financial, operational, and compliance-related data.
  • Actively participate in quarterly risk assessments of key business processes
  • Conducts audits as assigned based on the established annual audit schedule.
  • Tracks all audit issues within the various reviewed processes to ensure implementation of agreed recommendations.
  • Communicates effectively with key process owners and team members to report key risks and audit findings.
  • Recommends solutions to the business to enhance process controls; work with all levels within the business.
  • Support carrying out risk assessment training on established risk assessment methodology and approach.
  • Actively participate in the conduct of Information Security and Information Technology Audit as contained in the annual audit plan ISMS audit calendar

Qualifications, Skills & Competencies

  • First degree in a relevant discipline preferably Finance/Accounting/Business Administration.
  • Postgraduate/relevant professional qualification (CPA, ACA, ACCA, CISA) will be an added advantage.
  • Minimum years of Experience: 5
  • Excellent IT skills.
  • Excellent analytical skills
  • Excellent interpersonal skills.
  • Excellent problem-solving skills
  • Excellent communication skills and a good command of written/spoken English.

Demands of the Job:

  • Ability to work with minimal supervision.
  • Ability to prioritize tasks and juggle multiple assignments.
  • Must be personable and able to relate very well with other people.
  • Ability and willingness to work long hours and meet tight deadlines
  • Must be highly discreet and able to maintain confidential information
  • Ability to gather, analyze and evaluate facts and present a concise written report
  • Must be able to interact with senior/executive level personnel and other levels of personnel

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

4.) Network Security Engineer

Location: Lagos
Department: Technical
Job Type: Permanent

Responsibilities

  • The Network Security Engineer will be responsible to install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.

Other responsibilities will include:

  • Develop company-wide best practices for IT security.
  • Performing both internal and external security audits
  • Analyzing security breaches to identify the root cause
  • Monitor computer networks for security access issues.
  • Stay current on IT security trends, standards, and news
  • Investigate security breaches and other cybersecurity incidents.
  • Document security breaches and assess the damage they cause.
  • Fix detected vulnerabilities to maintain a high-security standard.
  • Research security enhancements and make recommendations to management.
  • Conducting security assessments through vulnerability testing and risk analysis
  • Work with the security team to perform tests and uncover network vulnerabilities.
  • Continuously updating the company’s incident response and disaster recovery plans
  • Help colleagues install security software and understand information security management.
  • Verifying the security of third-party vendors and collaborating with them to meet security requirements.

Qualifications, Skills & Competencies

  • Ethical Hacking
  • Penetration Testing
  • Intrusion Detection
  • Incidence Response
  • Reverse Engineering
  • Proficient with various operating systems
  • Experience in information security or related field.
  • Bachelor’s degree in Computer Science or related field.
  • Experience in computer network penetration testing and techniques.
  • Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
  • Ability to identify and mitigate network vulnerabilities and explain how to avoid them.
  • Must have these professional certifications CISSP and CTIA and anyone of LPT and CEH
  • Minimum of 4 years experience with 2-3 years of experience in security logs analysis and interpretation.
  • Understanding of patch management with the ability to deploy patches in a timely manner while understanding the business impact.
  • Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security.

Demands of the Job:

  • Fluent Oral and Written Communication Skills
  • Technical Report Writing and C-Level Presentation Skills
  • Ability and willingness to work long hours,
  • take responsibility for delivery and meet tight deadlines;
  • Ability to work with minimal supervision
  • Some Travel may be required.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Experienced Level Job Openings at 9mobile (Former Etisalat) – 4 Positions

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the following positions below:

1.) Manager, Wholesale & Carrier Relation

Location: Lagos

For more details on this opening, click here

 

2.) Manager, Retail Strategy & Operations

Location: Lagos

For more details on this opening, click here

 

3.) Manager – Regional Sales (Kaduna)

For more details on this opening, click here

4.) Manager – Regional Sales (Abuja)

For more details on this opening, click here

Manager – Regional Sales (Abuja) at 9mobile (Former Etisalat)

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager – Regional Sales

Location: Abuja, Nigeria

Job Summary

  • Implement the regional sales strategy and ensure achievement of targets and service levels.

Principal Functions    
Tactical:

  • Monitor and analyse key trends in the Sales segment and identify potential market opportunities.
  • Assist in continuously reviewing the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the unit.
  • Assist in identifying required resources, personnel and funding to achieve the unit’s strategy.
  • Establish and maintain relationships with key internal and external stakeholders.
  • Leverage relationship within the industry to generate and expand business opportunities for EMTS.

Operational:

  • Oversee all daily sales and service activities.
  • Develop commission and bonus models and present suggestions to the Head, Channel Strategy & performance.
  • Maintain up to date knowledge of EMTS products and solutions and interpret customer needs to facilitate new value propositions tailored to meet the specific needs.
  • Document and discuss sector specific value propositions to the Head, Regional Sales for review.
  • Identify and manage key accounts within the sale segment
  • Propose / initiate specific sales campaigns aligned with business standards and guidelines.
  • Identify and implement specific action plans to enable timely realization of sales plans.
  • Assist in implementing the unit’s work programs and plans in line with agreed upon procedures and guidelines.
  • Assist in planning and managing the human and material resources of the unit to optimize performance, morale and enhance productivity.
  • Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Regional Sales
  • Perform any other duties as assigned by the Head, Regional Sales

Educational Requirements

  • First degree or equivalent in a relevant discipline.
  • Postgraduate / professional qualification in a related field will be an added advantage

Experience, Skills & Competencies

  • Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Manager – Regional Sales at 9mobile (Former Etisalat)

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager – Regional Sales

Location: Kaduna, Nigeria

Job Summary   

  • Implement the regional sales strategy and ensure achievement of targets and service levels.

Principal Functions
Tactical:

  • Monitor and analyse key trends in the Sales segment and identify potential market opportunities.
  • Assist in continuously reviewing the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the unit.
  • Assist in identifying required resources, personnel and funding to achieve the unit’s strategy.
  • Establish and maintain relationships with key internal and external stakeholders.
  • Leverage relationship within the industry to generate and expand business opportunities for EMTS.

Operational:

  • Oversee all daily sales and service activities.
  • Develop commission and bonus models and present suggestions to the Head, Channel Strategy & performance.
  • Maintain up to date knowledge of EMTS products and solutions and interpret customer needs to facilitate new value propositions tailored to meet the specific needs.
  • Document and discuss sector specific value propositions to the Head, Regional Sales for review.
  • Identify and manage key accounts within the sale segment
  • Propose / initiate specific sales campaigns  aligned with business standards and guidelines.
  • Identify and implement specific action plans to enable timely realization of sales plans.
  • Assist in implementing the unit’s work programs and plans in line with agreed upon procedures and guidelines.
  • Assist in planning and managing the human and material resources of the unit to optimize performance, morale and enhance productivity.
  • Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
  • Prepare / compile agreed periodic activity and performance reports for the attention of the Head, Regional Sales
  • Perform any other duties as assigned by the Head, Regional Sales

Educational Requirements

  • First degree or equivalent in a relevant discipline.
  • Postgraduate / professional qualification in a related field will be an added advantage

Experience, Skills & Competencies

  • Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Manager, Retail Strategy & Operations Job Opening at 9mobile (Former Etisalat)

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position of:

Job Title: Manager, Retail Strategy & Operations

Location: Lagos,NG

Job Summary

  • This role will have overall responsibility for the Retail Sales Strategy Conceptualization, Development & Implementation for aggressive growth aimed at driving high performance and operational efficiency by ensuring that targets and service levels are achieved. Provide leadership for the implementation of 9mobile projects and initiatives through the Retail experience centres to drive competitive advantage
  • The Manager of Retail Strategy & Operations will work closely with Commercial Leadership,Technical, as well as Functional Teams from Human Resource, Procurement, Legal,Facilities, Regulatory, CEM, Marketing, Digital Media, VAS Development and Product Development & Quality Assurance teams to develop and execute an aligned new Organic Sales strategy aimed at growing Sales Revenues.

Principal Functions
Tactical:

  • Continuously review retail sales activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
  • Identify and recommend strategies for optimizing retail outlet performance and increasing profitability.
  • Identify required resources, personnel and funding to achieve retail sales strategy.
  • Manage inter-functional relations to ensure synergy across the various departmental functions.
  • Bear overall responsibility for the ongoing performance and achievement of retail sales targets and budgets.
  • Maintain, support and improve relationships with top level enterprise customers and assist in the winning of major business opportunities.

Operational:

  • Coordinate all retail sales activities and ensure compliance with EMTS regulation/standard policies, Processes and procedures.
  • Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
  • Identify, facilitate and manage human & material resource capacity, technical and training requirements to enhance productivity and increase performance in Retail
  • Identify and explore growth and expansion opportunities for profitable Retail coverage and enhanced service delivery.
  • Facilitate tactical intervention activities, operational plans and programs to boost organic revenue growth and realization of Sales targets in the experience centres (i.e. promos,communications support, network enhancement, visibility awareness etc.)
  • Develop and execute staff engagement activities to optimize staff output.
  • Develop Retail specific product and service offerings towards achievement of business goals and objectives
  • Periodic experience centre audit to ensure compliance with Retail SOPs and guidelines
  • Manage the conduct of periodic sales reviews to determine sales potential of the various outlets as input into the sales targeting process.
  • Proactively identify and advise senior management on potential revenue streams and customer needs in order to maximize revenue for the organization.
  • Assist in developing commission and bonus models and present suggestions to the Head, Sales Distribution (HQ)
  • Maintain up to date knowledge of EMTS products and solutions and interpret business customer needs to new value propositions tailored to meet the specific needs.
  • Forward segment/sector specific value propositions to the Head Retail.
  • Ensure consistent and qualitative service delivery to the customers.
  • Ensure maintenance of detailed customer database and carry out ongoing customer trend analysis to support retail sales strategies.
  • Monitor and ensure compliance of outlet infrastructure and equipment with defined company standards.
  • Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives
  • Build team that provides day-to-day support for the Retail frontline team achieve set targets.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head Retail.
  • Oversee prompt and efficient resolution of requests, complaints and other issues relating to Retail service delivery
  • Perform any other duties as assigned by the Head, Retail

Educational Requirements

  • First degree or equivalent in a relevant discipline.
  • Postgraduate/professional qualification in a related field will be an added advantage.

Experience,Skills & Competencies:

  • Seven (7) to Ten (10) years workexperience, with at least three (2) years in a supervisory role.
  • High level of knowledge and experiencewithin the telecom industry
  • Ability to create and execute successfulchannel & support strategies that will support/sustain growth.
  • Experience with relevant systems/tools[CRM, Inventory Mgt.]
  • Excellent communication skills (verbaland written).
  • Excellent executive level presentationskills.
  • Ability to successfully navigate andinfluence personalities, build and maintain relationships within a complexbusiness landscape

Skills:

  • Analytical Skills: Able to analysecomplex data and translate findings in to executable strategy to achievedesired results
  • Interpersonal Skills: Able to form bondswith people and communicate effectively with all levels and get required buy-infor initiatives and plans. Enjoys working in a team environment and being partof a fast-growing company pioneering & leading
  • Leadership Skills: Able to lead a teamof diverse backgrounds/skills [commercial, financial and technical] withnecessary drive required to achieve set goals and objectives. Perceived as amentor.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Manager, Wholesale & Carrier Relation Job Opening at 9mobile (Former Etisalat)

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position of:

Job Title: Manager, Wholesale & Carrier Relation

Location: Lagos,NG

Job Summary

  • Builds and manages relationship with wholesale and interconnect partners and ensure accurate capturing of Call Detail Records (CDR) and settlement of interconnect bills.

Principal Functions  

  • Liaise with IT division to monitor the performance and operation of the interconnect billing systems to ensure constant system availability
  • Perform routine and ad-hoc maintenance activities, e.g. regular data backup and archiving, month-end and year-end procedures, etc.
  • Monitor the interconnect database
  • Ensure the administration of user security/access on interconnect billing systems and database.
  • Initiate and supervise processing of interconnect Call Detail Records (CDRs) and ensure smooth running of the call rate process:
  • Ensure enlistment of Wholesale carrier partners
  • Drive revenue growth from Wholesale Carrier partners
  • Ensure collection of revenue/ payment of debts for partners (wholesale and interconnect)
  • Ensure timely exchange of CDRs with interconnect partners
  • Ensure proper backup of the database
  • Investigate and resolve complaints/requests relating to roaming and interconnect billing.
  • Ensure interconnect bills are prepared on a timely basis.
  • Liaise with IT division to implement approved, new interconnect billing/ tariff plans on the interconnect billing system, new interconnect billing applications and upgrade of existing systems
  • Configure approved call rates on the interconnect billing system
  • Participate in the evaluation of tenders for interconnect billing applications and infrastructure.
  • Prepare periodic interconnect reports and ensure availability of up-to-date systems documentation.
  • Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.
  • Manage inter-functional relations to ensure synergy across the various departmental functions.
  • Provide leadership and guidance to team members and manage subordinate’s performance towards the achievement of overall team objectives.
  • Prepare agreed periodic activity and performance reports for the attention of the Head, Strategy & Business Development.
  • Perform other duties assigned by the Director, Enterprise Segments

Educational Requirements

  • First degree in a relevant discipline from a recognized university.
  • Professional qualification and previous experience in a similar role is an added advantage
  • Six (6) to Eight (8) years work experience, with at least three (3) years in a supervisory role

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online