Job Vacancies at Kempinski Hotels (Ghana) – 2 Positions

Kempinski Hotels is recruiting to fill the following positions:

1.) Hygiene Coordinator
2.) Assistant Laundry Manager

Kempinski Hotel Gold Coast City - Accra is the only five-star luxury hotel offering state of the art meeting facilities and services in the city. Conveniently located in the downtown area and in close proximity to the State House, the Accra International Conference Centre and the National Theatre. The property has 269 luxury rooms (largest room size in Accra), 24 suites, a variety of F&B offerings as well as large conference facilities and the largest SPA in West Africa (opening soon), a perfect mix of categories to meet the needs of both corporate and conference visitors to the country.

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See job details and how to apply below.

1.) Hygiene Coordinator

To assist the Food Safety Manager, Food & Beverage Head of Department and the Executive Chef in managing the overall hygiene programme as an efficient and productive cost and service centre ensuring a seamless operation and therefore contribute to maximising guest satisfaction. The Hygiene Coordinator ensures that the hotel is fully in line with local and International hygiene standards and assists in guiding, correcting, planning and organising Culinary and Stewarding operations.

Main Responsibilities

• • Ensure that all Food & Beverage employees have an adequate knowledge of food safety.
  • Organise Food safety meetings and trainings and keep accurate records of all trainings and meetings held.
  • Follow up with all related teams that trainings are understood and actions implemented.
  • Develop food safety committees for the hotel to ensure all actions are communicated towards the operations.
  • Have a thorough knowledge and understanding of all food and beverage items offered.
  • Attend the daily Food & Beverage meeting.
  • Develop a monthly report of the operational hygiene gaps and develop an action plan.
  • Develop on the job trainings for all kitchen, service and stewarding staff.
  • Develop class room trainings for all kitchen, service and stewarding staff.
  • Ensure daily routine checks are done in liaison with the Stewarding Manager in all Food & Beverage areas.
  • Ensure daily checks of freezers and fridges in the kitchen and bar areas.
  • Prepare and compile monthly, weekly F&B reports.
  • To ensure that all data is recorded properly by the respecting kitchen staff and filed correctly for future reference.
  • Check on a daily basis pastry counters, buffets and displays for the restaurants including the staff restaurant and banquets.
  • Attend site visits for potential outside caterings.
  • Attend operations and set-up during outside caterings to evaluate eventual hygiene gaps.
  • Attend any visit of the governmental body in terms of food hygiene and encourage a positive working relation.
  • Contribute sourcing new suppliers and ensure all suppliers are visited regularly to evaluate their production in terms of hygiene.
  • Develop a regular pest control programme with the Stewarding department to ensure prevention.
  • Conduct regular meetings with third party hygiene consultants to discuss critical points.
  • To collect food samples from events and outside caterings for future reference.
  • Spot check on receiving area for food hygiene and vendor product quality to ensure the hotel’s criteria is met.
  • Be flexible to assist the operation when and as required during operational peaks or seasonal festivities.
  • Ensure to withhold and not to disclose any details or administrative communications, personal information or overheard conversations in the office to others.

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Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel

Desired Skills And Qualifications

• • Gastronomic education certificate or equivalent (apprenticeship/diploma/BA/Bsc)
  • Must show signs of career development
  • HACCP certification (a plus)
  • Minimum 1-3 years in similar experience.
  • Ability to work and communicate in a multinational environment:
  • English – excellent oral skills
  • Additional language – beneficial
  • Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions
  • Ability to establish and retain effective working relationships with hotel staff and clients/vendors
  • Ability to identify and delegate tasks effectively
  • Excellent organizational and time management skills
  • Applying a professional, confidential and ethical approach at all times
  • Working in a safe, prudent and organized manner
  • Knowledgeable of food safety regulations
  • Computer literacy adapted to the field of culinary
  • Ability to operate computer and office equipment
  • Proficiency in Microsoft Office
  • Passionate for Food & Beverage
  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Innovative
  • Business Acumen
  • Sense of responsibility
  • Leader
  • Team player
  • Flexible and reliable
  • Tolerant and open minded

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

Embrace an experience as individual as you are!


Organization: Kempinski Hotel Gold Coast City Accra Ghana

Primary Location: Ghana-Accra

Job Type: Temporary/Seasonal

Job Level: Staff

Schedule: Full-time

Shift: Day Job

Job Posting: Apr 6, 2021

Unposting Date: Apr 11, 2021

How to Apply

Qualified and interested individuals should click on the button below to apply.

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2.) Assistant Laundry Manager

The incumbent in this position is responsible for assisting the Laundry Manager in managing the day to day operations in order to meet business requirements with efficiency and effectiveness whilst ensuring the highest quality services to the Kempinski Standards. He / she supervises and controls all sections of laundry operations, which include all house laundry, guest and outside laundry as well as dry cleaning services. In the absence of the Laundry Manager, he/she is fully responsible for the management of the Laundry Department.

Main Responsibilities

• • Supervise the day-to-day operation of the laundry, dry cleaning to ensure optimum quality as per hotel standards. Uphold to current hotel policies and procedures and assist in developing standard operating procedures, as well as production and quality standards.
  • Assist in scheduling working time, optimizing different work processes to ensure maximum level of staff performance are reached.
  • Check all equipments constantly to ensure that machines are kept clean, properly maintained and in efficient working condition to aid on energy saving drive. Maintain follow up files of maintenance request, and make sure machines do not fall into disrepair.
  • Coordinate with Housekeeping and F&B departments to ensure an adequate supply of linens and uniforms at all times.
  • In conjunction with the Laundry Manager, identify the training needs, develop the training plan and get the approval of the Laundry Manager, conduct the training and follow up to ensure training needs have been addressed.
  • Participates in the recruitment of new staff by screening and interviewing applicants, and in the management of Laundry Staff's performance which includes appraising, coaching and discipline.
  • Check and eliminate work and health hazards to personnel, check on safety and fire hazards, supervises cleanliness of laundry and dry cleaning areas.
  • Accomplish administrative duties related to the position such as producing figures for the monthly production report, attending meetings, maintaining a daily log, etc.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

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Desired Skills And Qualifications

• • Equivalent of a College Diploma in any related field such as Administration or Hotel Management
  • 3 to 5 years experience in a laundry management position preferably in a four or five star hotel
  • Computer literacy adapted to the field of training
  • Operational knowledge of laundry equipment (washing machine, dry-cleaner, pressing machine)
  • Knowledge on how to clean different fabric materials
  • Ability to work and communicate in a multinational environment
  • English – excellent oral and written skills
  • Additional language - beneficial
  • Supervisory skills
  • People Oriented
  • Passionate for European luxury
  • Good Communication skills
  • Ability to identify and delegate tasks effectively.
  • Excellent organisational and time management skills
  • Works in a safe, prudent and organised manner.
  • Proficiency in Microsoft Office (Word, Excel and PowerPoint)
  • Basic knowledge of Micros
  • Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

Embrace an experience as individual as you are!

Organization: Kempinski Hotel Gold Coast City Accra Ghana

Primary Location: Ghana-Accra

Job Type: Temporary/Seasonal

Job Level: Manager/Senior Specialist

Schedule: Full-time

Shift: Day Job

Job Posting: Apr 6, 2021

Unposting Date: Apr 11, 2021

How to Apply

Qualified and interested individuals should click on the button below to apply.

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